Don is.very knowledgeable and committed to take the time and share his insight to have clarity of my project. He evaluated my property/pool of adding pool heat. I was well educated after going with different options, their challenges and pros and cons and his price was very reasonable based on the scope of work. read more

We had a visible crack, they came and fix it. There were couple of minor issues and have been taken care by Don and his team. They are prompt to reply and perfect on their work. read more

Was on the verge of filling in our pool, but gladly made the right decision to keep it and made even better decision to light up Don's Pool Repairs to help out! Part 1: We had a major structural crack between our pool x hot tub. Don's Pool Repair reinforced the immediate area behind on the deck, epoxy-sealed up the crack, and replastered everything. Took about 2-3 weeks and working with Dray in office was easy. He always got back to me immediately and resolved/answered all my concerns/questions. Part 2: After the replastering and water fill, they start-ed up our pool equipment and turns out our Pentair Master Temp 400 would not fire on and kept getting "Service Heater" red LED. Don and Jesus did fantastic job repairing the very-technical issues, saving me from wrath (of family) for not having a hot tub. If you think it's easy to watch a couple YouTube videos and order parts off Amazon to fix something like this, it's not! There are a lot of diagnostics and professional expertise required so I left it w Don. Guys also helped me program my Pentair ScreenLogic2 system to run pool, spa/blower off iPhone app. Highly recommend these guys. Have used them exclusively for pool since 2012 and always provide great quality, high-value work. read more

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After using a company to detect a leak in our pool, I started on a search for a business which could fix the leak and resurface our in ground pool. After reading all of the great reviews on this business, I decided to call the business and after speaking with Don (the owner of the business), we set up a time for him to come out and determine what needed to be done to fix the leak in the pool and resurface the pool (which hadn't been done in about 20 years). Don came out the next week and after looking at our pool, he contacted me via email with a bid to repair the leak and resurface the pool which I thought was a reasonable quote. Don sent Jesus to come out to fix the leak first before the resurfacing and Jesus worked on where the leak was found by the leak detection company. He also proceeded to drain the pool in preparation for the resurfacing to be done later. He carefully jackhammered the pool decking area where the leak was and replaced a pvc pipe fitting which was cracked and leaking. He came back the next day and proceeded to cement the area of the leak and tried to match the pool deck color the best he could. In a few days, Don sent a pool paving company to remove the old pool surface and the very next day, the new pool finish was applied and the crew proceeded to fill the pool with water. Don came out the next week to inspect the new surface and to put in pool chemicals in the newly filled pool. My whole experience in dealing with this outfit was very positive. Jesus was very knowledgeable and answered all of my questions and concerns without hesitation. Don was very knowledgeable as well and was also very thorough in answering all of my questions and concerns. I would not hesitate to contact Don's Pool Repairs in the future with any pool repair needs. Five stars all the way!!! read more

Don's Pool Repairs - Completed pool repair project - Pool Cleaners Near Me

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We've had an ongoing water loss (leak) problem with our in ground, fiber glass pool over the last several years and finally decided to get serious about finding out what was causing it. After going on YELP and reading the reviews for the pool repair companies in our area, we finally decided on Don's Pool Repairs. And what a great decision that was! Don first directed us to In-Depth Leak Detection who did a full inspection using sonar equipment and discovered exactly where the leaks were and forwarded all of the info to Don who then set up the repair. What can I say! They were prompt, reasonable, and did an outstanding job. The technician assigned to the job was Jesse and he was there right on time each day, kept us informed on everything he was doing, which included removing a small portion of the patio, digging two very deep holes around the broken pipes, repairing the pipes, and once the new pipes were ready to go, re-cementing the patio. And although it's specifically stated on their contract that they don't guarantee they'll be able to match the color you had in your patio, Jesse worked like crazy mixing and matching the color to get it as close as possible, which he did! Don, the owner of the company, came by regularly to make sure all was going well and to assist when needed, which was great! Jesse also installed a new cover for our outtake valve and removed a line that was no longer needed. I can't recommend this company enough!! If you're looking for someone to help with a pool repair, call Don's Pool Repairs. You'll be so happy you did!! read more

I have used this business for years, Don is awesome, he knows exactly what is wrong and what to do, this company shines, prices are reasonable and if something doesn't need fixing he will let you know. I highly recommend, I am fortunate they are here for me. read more

Don's is an experienced expert , knows how to solve a pool problem and has a great crew to back him up.

Even though he couldn't fix our particular issue, Don was incredibly helpful. He took the time to explain exactly how pool leak detection works and pointed me to the right people to call. Really appreciated his honesty and willingness to help -- we'll definitely keep him in mind for future pool repair needs! read more

This is a long overdue review and highest recommendation for Don's Pool Repair. Our pool in Moraga suffered from a flood of muddy water resultant from the high volume of rainfall of the atmospheric river of 12/31/22 compounded by a landslide up-hill a few houses from ours. Months later, I made matters much worse during a dry spell when I attempted to drain and shovel out the deep layer of mud at the bottom of the pool. A new wave of rain storms blew in, saturating the ground, floating the pool. It tilted up by 10" on one side, with structural cracks all around. Many months later, after installing a new engineered retaining wall and beefed up drainage system. I consulted various pool repair and renovation specialists to assess the pool. Some quotes came in as high as $100K, leading me the consider pulling the pool out. However, when Don came in to take a look, he advised that the pool could be repaired for less than half that amount. Don exuded confidence and knowledge. We selected a new pebble surface to cover the new gunnite base, a new glass tile band under the deck, new cap stone and poured concrete deck. The result is a more beautiful pool than we originally had. The various craftsmen and subcontractors, supervised by Don's all-around skilled associate, Jesus, were efficient, skilled, polite and kept the worksite clean. Dray, managing Don's front office kept communications open and clear. When any problem arose, Don doggedly pursued a solution that worked. I am also grateful that Don pointed me in the direction of getting an automatic pool cover for our kidney shaped pool. It has become a wonderful upgrade. It was a pleasure working with Don and Dray, and we will continue to do so as any new repair issues arise. read more

Dons refinished my 30+ year old pool. We are thrilled with the results. The pool looks far better than when we purchased the house. In addition to refinishing the pool, they also found and repaired a couple of leaks, replaced our 16+ year old heater, added a blower to energize the attached spa area. Dons advice on renovating the aged pool was invaluable. It looks modern without being stylist so that it wont.look like last years model. read more

Called Don's pool repair this morning looking for someone to help with changing my new pool that was a nightmare to get completed during the pandemic. I wouldn't think of calling the awful pool company, ( that we will leave unnamed) that constructed my pool in 2020. Don was fabulous, I see why he has 5 star rating. He doesn't service my area but pointed me in the right direction and instructed me on what to ask for and how to get the most bang for my buck. Don was a breath of fresh air after going thru the horrible experience with our original pool contractor. Don was helpful, friendly, honest and kind. Thank you Don! read more

Spoke on the phone with Don regarding a suction side pool leak i was getting. I wasn't in his service area, but he encouraged me to try a quick fix on my own and save myself the money. His fix ended up working as well (replacing the o-rings on a 3 way jandy valve). Super happy with his honesty/integrity and just being supportive. read more

If you own a pool you must have Don's Pool Repairs saved in your contacts. Don is the most honest guy I know out of any service companies I have ever dealt with. He has replaced my mastic and fixed my loose stones around my pool and given me honest feedback on if repairs really need to be done. He has saved me hundreds of dollars by helping me with repairs that my weekly pool service said I needed but were just a quick fix. There isn't another person I would trust with my pool repairs. He has been in this industry for a long time and his expertise and honesty are incomparable. read more

Awesome service. Don's Pool repairs replaced our leaking skimmer and everything went very quickly and smoothly for a great price.

The pipes to my pool pump sprang a leak after reaching out to several pool companies Don was one of the only ones to reply. I so appreciated Don's prompt reply's and care for my pool situation. I will be using his service in the future read more

I've dealt with Don's Pool Repair for several concerns of mine for the last couple of years. I have been most happy with all our dealings, as well as with his son, Dray. They have responded right away to all my problems, as well as assessing what needs to be done. The estimated costs have been very competitive to other estimates. The work has been excellent and done in a timely manner. All our communications have been clear and friendly. I intend to continue to use their services for my pool. read more

The electrical equipment for pool and spa was inoperable. Not only were they readily available by phone, but came out within 24 hrs as promised. He not only immediately identified the problem and remedied it but also provided step by step instructions for our own future reference. Expert knowledge and outstanding service. It's fine - we are happy! read more

Called Don for some help with our pool pump for our Jet Ski rear pond and he came out the same day and got us sorted !!! Very knowledgeable and a cold dude :) Thanks Don !!! read more

We needed our pool re plastered, I called and got several estimates and was not really happy w my customer service and felt these other bids were all about money. I continued to search and came upon DONS POOL REPAIR. I called Don for an estimate and it was the beginning of a professional and caring project. My husband I could not believe the knowledge and ideas he has. Soon after the estimate we went into contract w Don. It was 5 star service from start to finish. A beautiful makeover took 9 days! Couldn't be happier. Thanks Don! read more

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I contacted this company because they had great yelp reviews. I had a spa light that needed to be looked at and and also my pool heater. On 6/30 I sent a text and received a reply that he was ill and would be out for awhile. He told me to send an email, which I did on 7/3. I received a return email on 7/8 saying that he was still ill and would contact me when he was better. I waited till 7/26 and sent another text. On 7/29 I received an email saying that he was back on his feet. I replied and he came out on 7/31. My heater was okay, but I needed a new spa light. He told me to order a light online and then contact him for installation. I received the light on 8/2 and emailed Don. I emailed him on 8/3, 8/4 and 8/5 and he finally responded on 8/6 asking how my schedule was next week. I told him that I was open all week. I then sent him 3 more emails and he did not reply. I waited 6 more days and never heard from him again. I sent an email on 8/13 and canceled him. The worst part is that when he came out on 7/31, he parked his old truck in my driveway and leaked oil (see picture). I have been trying to get the stains out for 3 weeks and can not. This is my first oil stain in 22 years. Goes to show you that all good Yelp reviews are not good. I have made about 15 yelp reviews over the past 5 years. 14 were 5 stars and one was a one star. Now this one star. read more

Don's Pool Repairs - Pool Cleaners Near Me

We had cracks in our (very old) pool skimmer and the entire thing needed to be replaced. This meant cutting the concrete around the skimmer, removing some tiles and brick coping, and installing a new skimmer unit. I received 6 different quotes for the work and Don's Pool Repairs was one of most responsive, thorough, and reasonably priced quotes. Once I chose them, they were quick to schedule a date for the work, showed up on time, and did a great job. They also worked efficiently and worked on the job every day, only taking breaks when concrete needed to dry or if they were waiting for the pool to drain, etc. Jesus was the team member assigned to our project and he was friendly, a great communicator, and very detail oriented in his work. It's almost impossible to match concrete colors when doing a patch, but he did a great job. He carefully removed and replaced all the original tiles and bricks. I'm very happy with the work they did and will use them again when my next pool project comes up! read more

Originally, I was set to go with Apex Pools. I spoke to Beau and sent him pictures of my setup and he gave me a quote ($795) -- a little high if you ask me but he seemed to really know his stuff and had great reviews so I didn't mind paying the premium. I told Beau that my pool heater was arriving on Tuesday and was told to give him a call back once the pool heater was delivered. Called him back on Tuesday afternoon after I received the pool heater and all of a sudden no one answering the phone on their main business line. Called three times when I finally decided to move on. Contacted several more businesses before I reached Don's Pool Repairs. All I can say is that from beginning to end is that his business is OUTSTANDING. From dialing his main line and receiving a very polite lady who said that they would need to do a site evaluation before being able to provide a quote of the pool heater install (there was no fee for them to come out and evaluate and provide the quote). Since she didn't know of Don's availability, she kindly asked for my information and said that she would call me back. Which I did. And after less than 5 minutes, she returned my call and said that Don would be available to come the same afternoon that I called. Evaluation Don arrived at my house and inspected my setup. He seemed to really know his stuff. He looked at our pre-plumbed gas line and the pool plumbing and within a minute gave me a quote of $450 for the entire job. I was ecstatic! That's over 40% cheaper than what Apex Pools had quoted me. I was still a little hesitant since I didn't have any first hand review from other pool owners that used him. Anyway, just went with my gut feeling and scheduled the pool heater install. Since Don had to order a specific Earthquake valve for the gas line, he said that he would need to call me back later in the week once he had the valve but he was pretty sure that he would be able to get to the pool heater install the before the end of the week. Pool Heater Installation Didn't get a call back from Don until Thursday night. I was getting a little worried but was relieved when I got his call. He said that the Earthquake valve finally arrived and that he would be able to perform the install on Friday. Don arrived at my house around 12:35pm and started the pool heater installation. Decided to watch him so that I can become more knowledgeable of my pool equipment. Don's a very friendly person and easy to talk to. He didn't mind me watching over him and was glad to talk about what he was doing. Asked him how long he would take to complete the job and was told that it wouldn't take longer than 3 hours. I felt so comfortable about him doing the job that I even left him there for about 30 minutes while I went to pick up my car from the shop. Don had completed the plumbing portion by the time I got back. It looked really good. I decided to stay with him and we continued to chat as he was doing the rest of the install. It probably took him another 30 minutes for the wiring and then another 30 minutes for the gas plumbing side. When everything was completed and ready to fire up the pool heater, Don patiently walked me through the process. At first, the pool heater would not power up. He checked to make sure it was getting power. I got a little worried that I may have received a defective pool heater (e.g. DOA). But then Don asked to turn on the heater from the control station. Then, like magic, the pool heater kicked on. I am really happy that I decided to choose Don's Pool Repair even though they had no reviews. This is why I'm taking the time to write a well-deserved review (even though a little wordy). I would recommend his services to every person that I know. read more

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Don is always spot on and responsive. He's our go-to pool repair expert. He is fair and he knows what he's talking about. I would refer him everyday. read more

We are pretty new to having a pool having just bought a house that has one. We thought our pool heater had gone south because it didn't seem to be working and had a "service needed" light lit. Contacted Don's Pool Repairs and he came out on short notice on a day that we could be there (not at work or old house moving). What a nice, knowledgeable man! Don spent over an hour with my husband explaining how our system works and what was happening to cause the heater to not work (too little return flow due to DE filter being clogged). He even told us that we had about 4 to 5 years left on our filtration system before it would need to be completely replaced. He could have totally hoodwinked us and tried to sell us new equipment but he was completely honest! Oh and better still?? There was no charge whatsoever for him to come out and check the system. We were so happy to learn about our pool equipment and that there wasn't anything actually wrong that we definitely would have paid him something but that's not how he does business. When it *is* time to replace any of our pool equipment he is definitely getting our business. Can't recommend him highly enough, he's just that awesome! read more

I am a very busy man so I value my time like I value my money! I have had several excellent experiences with Don's Pool Repairs now and I would like to share it with the Yelp world. I used Don's Pool Repairs to replace my entire pool system a few years ago including new pool filter, new spa/pool heater, two new variable speed pumps for the pool and waterfall accessory features to save money long term on my energy bill, and new LED color changing lighting for both my pool and spa. I had shopped around for this BIG job for a long time and interviewed and got quotes from about half a dozen companies as I normally do with big jobs like this. I felt most comfortable with using Don after meeting him and his price being so fair and reasonable compared to some of the others that I had received. I was right! Don did a fantastic job and I have nothing but positive things to say about him and his company. He's an honest hard working guy and those are the only ones that I keep saved in my phone for when I need that type of work again. Flash forward a couple years to last month.. I called Don because my spa heater was saying "service heater" and I trusted Don to do my repair work. I had a UFC Fight party already planned that weekend and needed my spa heater working for my scheduled event! Don answered the phone when I called and explained he was going to have surgery soon and would be out for a couple weeks. He explained to me over the phone the two most likely causes for this issue and how to possibly fix the problem myself without paying anything! I did what he said and it fixed my issue. I couldn't believe it but was so happy it did! That is the type of business that I continue to use and recommend to my friends and family!!! Thank you Don's Pool Repair!!! read more

Don was amazing to work with. He quickly diagnosed and corrected the spa heating issue we were having, but he also spent a lot of time explaining the mechanics of our pool equipment and making very helpful recommendations to improve operations. The service was truly above and beyond what we expected. The experience was so impressive that Don's is the only pool service company we will work with for future needs. read more

Don and his crew came out to help us with a serious pool leak. The pool was blowing air into the pool and losing water. Don visited our home in Concord and provided excellent guidance on how to proceed. He recommended we get a quality leak detection company (we chose "In Depth Leak Detection" based on Don's recommendation of 2 local companies) to isolate exactly where the leak was. In Depth managed to come out earlier than originally predicted and nailed down exactly where the problem was. I forwarded the report to Don's Pool Repair and they worked up a schedule we could live with and replaced the skimmer and piping underneath. This was an expensive repair job, but the pool is working correctly again and Don's crew also did some additional repair work on our coping and tiles. Don's Pool Repair comes highly recommended from this customer! read more

Fantastic experience. Don installed out heater in a couple hours. Gave me advice on operating it and how to repair my pool cleaner myself. Honest, straightforward and quick. Definitely recommend Wanted to leave a second review a year later! But it won't let me! I can just update this one. Don was fantastic again, installed a new pump and filter efficiency, while doling our advice on other systems I need repaired. read more

If I could give Don more than 5 stars I would. We moved into a new house and the previous homeowners did not take care of their pool. The pool had cracks, it was leaking water and it was just plain nasty. I reached out to Don and he came and looked at my pool and the very next day he came out to fix it and fill our pool back up. We mentioned to Don we didn't really know how to work our pool and he came back out again to put the chemicals in the pool and he is also going to show us how to take care of it. Wonderful service from this company, would highly recommend! read more

Don's Pool Repairs - Before Don fixed my pool and after. He did magic in just a few days!! - Pool Cleaners Near Me

Don is a pro, straightforward honest guy. He suggested cost saving variable pumps for my pool and installed it.

I recommend Dons pool repair. I had tried many ways myself and two other supposedly pool repair companies that did not fix my issue but had. I trouble charging me. I then used yelp to help me find a pool repair company and found Don. Look he is a no nonsense guy that gets straight to the point. He communicated via email, text and phone to all my needs. What is maxing to me he told me to order the parts myself and suggested Amazon and he would install. He gave me all the part numbers I needed. He came out fixed my issue and charged a more than reasonable price. He also told me to return all the parts the other people had me but. He gave me a free estimate can't beat that so give Don a try. read more

Don is the nicest guy you'll ever meet and extremely knowledgeable and helpful. Many times he's walked me through issues over the phone or email and I was able to fix a problem myself. Also has looked up parts and equipment numbers for me (3-way valve, blower, valve kits etc) that I could order and replace myself. And he did it for free.... When he does come out for issues that I can't figure out or fix myself he's very good at what he does and his rates are very reasonable. He also has a great guy he refers for replacing the mastic joint around the pool that shrinks and needs to redone every few years. I get nothing out of referring Don, it's just hard to find someone with a great work ethic, is honest, does great work and has a great personality all wrapped up in one. If you need any kind of pool repair I highly recommend you call or email Don. Don's Pool Repairs donspoolrepairs@gmail.com 925 334-9200 read more

OMG SAVIOR. About a month ago, I accidentally left our backyard pump on for half a day. Motor died. Our landscapers said they would take care of it. When they saw that the 'wires were underwater', they got concerned since they've never seen it before, cut the wires and told us to hire an electrician. Calls after calls after visits after visits, people kept scratching their heads and saying they don't know what underwater wiring is. Finally an electrician came along that said it's totally safe, but you need a submersible pump that comes with wires. And that he doesnt do that. So now I'm calling around frantically, as by this point I'm a week out from hosting an important bridal shower. People didn't return calls, didn't know what I was talking about, or didn't do what I needed. Then came Don. He took time out of his day to come look at the fountain yesterday. Then today he called with a 30min heads up, arrived with a brand new motor, fixed everything up, and BAM, WE HAVE A WORKING FOUNTAIN!! Call him for fountains, lakes, pools, all of that. Miracle worker. read more

We had a problem with our pool pump and called Don's Pool Repairs. The first problem was taken care of over the phone! Don was quick and accurate. A few days later my husband had a different issue and called him again. This time Don came to our house and corrected the problem in minutes. The best thing is that he didn't charge us to come! I thanked him and appreciated his honesty. I gave him five stars for his quick reply, knowledge, and honesty....not to mention his is a pretty nice guy. Thank you Don, we will call you in future if we need pool repairs. read more

There's a reason that Don is so busy with work. He's very knowledgeable about pool equipment and gives good advice on the best equipment to buy for your pool and also where to get a good price. When it comes to installation he is fast, efficient, neat and clearly a very honest man. I was expecting to pay the price quoted over email, however, apparently I already had some part which he could use so the price paid was significantly less. Needless to say, I would have had no idea had he not mentioned it. Pool equipment isn't cheap and so a quality installer is well worth the wait. If someone else can fit you in right away, there's probably a reason why! read more

Just called Don's Pool Repairs to discuss a problem with my pump and air in the system. Whoever I spoke with was incredibly helpful and potentially saved me quite a large chunk of money. I will definitely be calling them with any future pool repair concerns. Hours of time spent on the phone and online researching and trying to get help were solved in a few minute phone call. Thank you Don's Pool Repairs. I know who I will be calling and referring to other people the next time I need pool repair service! read more

Don is honest helpful and does not try and make you purchase any items you don't need. Definitely hire him for any and all of your pool needs read more

Great customer service. Before we even got to scheduling a repair service appointment. They had me on my way to fixing the issue myself, no charge for the advice!!!! Thanks Don's Pools read more

We used Don's pool repair to have our heat pump installed. I will say that the install electrically went fantastic. The electrical was ran very neat and I have no complaints from the electrical side. The plumbing on the other hand has been a nightmare. There have been multiple leaks since it was installed in April. One of the unions on the inlet to the heater began leaking so bad that I haven't been able to circulate with my pump in over 2 weeks. I left Don an email, a text, and a voicemail letting him know that I cant even use my pool pump and haven't gotten any response from him. That was over a week ago. I am waiting for another company to come make the repairs and doing everything I can to not have my pool water quality get out of control. I just expected that a good business would follow up right away for a piece of equipment they installed especially with an issue like this where the water quality can be affected so quickly. read more

VERY VERY HAPPY with Don's Pool Service!!! I have had nothing but problems with my pool, equipment and plumbing, since Dan with Premier Pools installed it 8 years ago. Spoke with Don on the phone and then sent him pictures of the different problems and he was able to diagnose and give me different options on how to remedy the situation. Don is very knowledgeable and informative. There is no BS with Don - we didn't feel he was leading us down any paths. He educated us on how to use our iAquaLink, something Premier Pools never did. He also showed us ways around having to repair / replace more of Premier Pool's bad plumbing / work to save money and not waste water. We went with installing a new variable speed pump for the following reasons: 1) lower power use, by my estimates it will pay for itself in 6 months, 2) the Jandy pump we are currently using is 8 years old and after researching Jandy pumps, they usually go out at 8-9 year of age, 3) $100 rebate, 4) cycles the water faster, 5) Don gave us the options to save ourselves some money, with him installing the pump, to keep the 3 year warranty. This pump is so quiet, I keep checking it because I can't tell it's on! But what got me was, after Don was finished he was leaving and he said, if you have any problems or just need help or don't understand something, call anytime! I have had a truly scary experience in this industry and Don has changed my opinion! Thanks - Don! read more