VERY VERY HAPPY with Don's Pool Service!!! I have had nothing but problems with my pool, equipment and plumbing, since Dan with Premier Pools installed it 8 years ago. Spoke with Don on the phone and then sent him pictures of the different problems and he was able to diagnose and give me different options on how to remedy the situation. Don is very knowledgeable and informative. There is no BS with Don - we didn't feel he was leading us down any paths. He educated us on how to use our iAquaLink, something Premier Pools never did. He also showed us ways around having to repair / replace more of Premier Pool's bad plumbing / work to save money and not waste water. We went with installing a new variable speed pump for the following reasons: 1) lower power use, by my estimates it will pay for itself in 6 months, 2) the Jandy pump we are currently using is 8 years old and after researching Jandy pumps, they usually go out at 8-9 year of age, 3) $100 rebate, 4) cycles the water faster, 5) Don gave us the options to save ourselves some money, with him installing the pump, to keep the 3 year warranty. This pump is so quiet, I keep checking it because I can't tell it's on! But what got me was, after Don was finished he was leaving and he said, if you have any problems or just need help or don't understand something, call anytime! I have had a truly scary experience in this industry and Don has changed my opinion! Thanks - Don! read more

Don installed my heater and modernized my valve system 3 years ago for a very reasonable price with high quality. The heater was not operating properly recently so I contacted him for help. He diagnosed the issue and gave me tips to fix it myself as I told him I'm a DIY'er. I ordered replacement parts on the web and fixed it myself with his friendly and thorough advice! There was no mention of fees for his help but I'm sending him a check as a token of my appreciation. Thanks Don! read more

Don is AMAZING! When I moved into my new home, the pool had tons of problems caused by numerous incompetent repairs/upgrades over the years. The plumbing was a mess, the solar heater wasn't working, the filter was wrecked and the inefficient pump was generating a $500+/mo electric bill. I talked with numerous pool "experts" about the problems and got lots of BS answers before I found Don. Don showed me where to buy a super-efficient pump direct at the lowest cost and then scheduled the install just 3 days after the pump's arrival. Don arrived on-time and was fast and friendly. He even helped me fix a few extra minor problems with the robot cleaner and a dirty filter, which weren't part of the job. His charges were very reasonable and he adhered to exactly the price he originally quoted on the phone. I can't say enough good things about Don! I'll be bringing him back soon to install some upgrades to my control system and solar heating. read more

Don and Linda are the absolute BEST! This review is long overdue, since Don and Lind helped me get a new pump and filter set up at the end of Summer 2014. Not only does Don charge you a reasonable price for high quality work, he and Linda provide the most honest and amazing customer support. I have learned so much from Don about how to maintain my pool and he has dispelled the many myths about maintenance for me. Always generous with their time, always polite and helpful, and extremely professional. I can not say enough good things about these people. If you need equipment installed don't even consider anyone else. Go to Don. You will not regret it. read more

One word describes this company. USELESS. It is nearly impossible to speak to a live person over the phone their phone number always goes to voicemail. I left a message and 3 days later finally someone calls back. I tell him I have a leak in my pool and he tells me to call a leak detection company to find the leak then call him back once that is completed. I called Precision Leak Detection and they found the leak that was in the light niche. I then try to call this company back to get an estimate to repair or replace the pool light so it won't leak. I called and left a message, no one ever calls back so I went with a different company to fix my issue. I am surprised that all the other reviews are all 5 stars. I even sent them an email which they never answered. It is almost like this company is out of business read more

So we just moved into a new house with a portable Hot Springs Sovereign spa. Sounds great, but before we could even use it, the spa promptly crapped out with the dreaded red flashing power light. Going through Yelp, and other reference pages, I finally got lucky with Don's Pool Repairs. Unlike many others, he promptly called back giving me some ideas on what to look at. I have some physical issues so he came out twice to look and help eliminate what the issue could be. Just as I was about to make our spa into a giant planter box, with Don's expertise, we identified the issue and the wife and I can now enjoy our Spa! This was done with minimal cost as well! Thanks to Don and his wife who was so helpful. Can not say enough good things about these guys! read more

I needed to replace my pool heater. Don was quick to return my call. He gave me money-saving advice and did the replacement on time and at an extremely fair price. I'll be contacting Don for any and all pool questions and repairs. read more

Thanks Don for visiting our home today and providing us your insights from your many years of pool construction experience. We appreciated your honesty, experience, and willingness to make suggestions that was in our best interest. I would strongly recommend speaking with Don about any pool repairs. read more

As our Pump has died on us, we were looking around for the quotes for replacement and i am very happy to contact Don. He gave me various options and helped me find a VS Pump and a filter online and saved me couple of dollars. Once the order was received, he dropped by for installation and did a great job. read more

Great service! I called Don and described the problem I was having (the valve for the overflow from the spa into the pool seemed to be stuck). He fit me into his schedule first thing the following day to take a look. He said it was a bad actuator and that if I wanted to have him order and install a new one, it would take several days (he's a busy guy) and cost me about 400 bucks total - but suggested rather that I order the part and install it myself. He described the process and even searched on his phone for the part and texted me the link. Two days later I got the part, installed it myself and saved about 300 dollars!!! Thank you Don!!! read more

Our pool pump went out a week after moving in sadly! Don really helped us find the right pump that will accommodate our system and helped us from getting ripped off from another company and saved us from the crap home warranties put you through!! Again so thankful for the honestly and prompt service! Our pool won't go green! read more

Class act! They primarily due labor only. They will tell you the big parts that you need. Order them on line and then they will install. Had to replace my old spa heater. Quote from local vendor including parts was $3k+. I ended up paying Under $1k for heater and $625 labor which included rewiring a new time clock in and draining and filling spa. I plan to use them again to replace my spa pump in near future. read more

Don installed a Pentair Booster Pump which I bought on line with his recommendation. I felt the installation price was fair. He did a great job and the pump is so quiet you can't even tell it's on. His communication was great. He noticed my pool sweep was the incorrect model for my pool and made sure I knew the exact one to buy. I agree with all the other positive reviews. I wouldn't hesitate to recommend Don to my friends and family. read more

The BEST you can find. Don came out to inspect my spa and recommended a leak detection service. When they found the leak Don came back and started the repair. Here's the best part, Don carefully removed the cultured stone, chipped away the Gunite and using a small mirror, found the leak in the PVC pipe. Don explained to me in great detail exactly how he would repair the pipe and then refill the hole in the Gunite with several different materials. It gets better, Don took pictures of the spa prior to removing the cultured stone, placed them aside in proper order and was able to put them back on perfectly! And if that's not enough he repaired a crack in a decorative wall that had nothing to do with my spa at no charge. If you have a problem with your pool or spa call Don and in minutes you'll know your speaking to a real professional. Thank's again Don, Doug read more

Don was a knight in shining armor for us. He helped us finish our pool (which was abandoned by the less than ethical original builder) and did a wonderful job. His taste and recommendations were right on target, and the pool turned out beautifully. He managed the project without supervision from us, worked through any problems that came up, was so honest, and went way over and above to finish the project and help us. I recommend Don's Pool Repair without hesitation! read more

Although Don didn't come to my house, he gave me a lot of great information about my pool. I just took over my dads house and have no idea of how it works. Every other company I called hasn't responded or didn't think they could help me. Yet Don answered every question I had and if it doesn't work, he will be the first person/company I call. Thanks for being a great person/company read more

Talked to Don on the phone regarding an issue with my main filter pump. He gave me exceptional advice. I was able to determine in short order the pump was fine but capacitor was bad. All is working now. Thanks!!!!! read more

We had a problem with our pool pump leaking. Don came to check on it in a timely manner and found an o-ring missing. He also discovered the pool pump was in bad shape. Based on his recommendation, we bought a new pool pump which is now saving me three times the energy cost. Don's rates are very reasonable and he was very quick to return and install the pool pump for us. Overall, Don provided great service and is very knowledgeable, honest, and trustworthy. This is the second time we've asked him back to help us with pool problems. He will now be our go-to man for any issues related to pools! Thank you, Don, for your great service! read more

Overall a great experience. Don is very responsive, informative, and helpful. My pool pump failed and I called Don. He provided a great recommendation on a variable pump, arrived as scheduled, installed the pump and then went through the process to program/use the pump. Great experience - I would do business with Don again. read more

I needed my pool re-plastered and re-tiled I had a number of companies which were all highly rated on yelp come out and in the end I went with Don. While he was highly competitive on price and provided a good warranty on the surface/workmanship it was how up front and honest he was that made me go with Don. This has been Don's business for a long time, he knows his stuff and he cares about the quality his business deploys. He is there when evaluating your pool for the quote, there everyday while it goes through the remodel and there to add the chemicals at the end when its filled. I had a pebble surface plastered on the pool and everybody that sees it loves it. I would highly recommend Don if you need any work done on your pool. read more

Don has to be the rock god of any pool problem! He was able to diagnose our problem and solve the issue with a phone call..really! I sent a message to him on a Sunday night and I had a response Monday morning. With one phone call Don walked us through what might be the problem with our pump which we were able to resolve. Yep, sometimes there are people who actually know what they're talking about ...Don is one of them. Many thanks Don! read more

I have had Don help me several times now and I cannot recommend him highly enough! He is extremely knowledgeable, which is crucial. His prices are more than fair and he has even come out to help with a situation and didn't even charge me. He's answered questions over the phone for me as well. As long as he is in business, I will always call on him! Save yourself a headache and call Don when your pool needs him. He's a really good guy too! read more

Don installed a pump for me a couple months back. He did a great job, showed up, got to work and made sure everything was working properly. Moreover, he went over with me how to take care of my pool and what chemicals I needed. He is very honest, straight-forward, and is about helping people. He told me where to get the pump from and saved me $300-$400 on it. He didn't try to have me get it through him. I had a great experience with him and would recommend him for any pool needs. read more

We have a pool and spa running through shared equipment. I consulted with Don several months ago on what we wanted to do: Basically demo-ed an entire pool pad and wanted all new state-of-the-art gear. This gear included: (Pentair: Intelliflo VS Pump, IntelliChlor Salt Chlorinator IC40, Quad 40 DE, Master Temp 400K, Booster Pump) AND some serious automation to run it all (Pentair: i9+3 kit with valve actuators, Spa Side Commander, Load Center with IC40 Transformer, ScreenLogic Software w iOS integration). Got on his schedule luckily before Memorial Day because my wife had already scheduled a pool party over this weekend. Took Don about 3-4 hours to get all the main gear plumbed and operational, without the automation side. Then about another 3 hours to get all of the automation side squared away. This included getting the Spa Side Commander going, programming (through software running on Windows the ScreenLogic) the set up, and hooking up the router that was included for iPod/iPad control. To get the automation side running, we had to run ONE 4 conductor wire from i9+3 into the house for ScreenLogic (router for iPad/iPod control) and ANOTHER one to the Spa Side Commander (which we put on a patio wall, since it was impossible to run to existing spa). Note, Don offered a wireless system solution (Mobile Touch and ScreenLogic Wireless connection from our i9+3) that would have eliminated the need to run both wires from the pool pad go away, but i insisted on the hard wire option. Tend to lose remotes or have them submerged in the water. Now we have control of spa and pool through 1. Spa-Side Commander...best for wife or guests...they hit "SPA" and "AIR BLOWER" buttons and spa turns on without having to run out there to turn hit buttons and flip valvles. 2. iPods and iPads (you have to go to iTunes to download the Pentair App) with the dedicated router that was included with the ScreenLogic with iOS integration. 3. ScreenLogic (version 5.6) on Windows...the interface is amazing with full control: Pool/Spa, Lights, Delays/Alerts, Chlorinator, Intelliflo VS. To add, you can program when the pool pump and booster pumps run. With ScreenLogic, you can even set the pool's flow rate in Intelliflo VS by Watts (right now i'm pulling 490W or 2000 RPM). Over the winter, i'm going to buy an i-Link and hook this into my Control4 Home Automation system with Don's help. Pool equipment, especially on the automation side, is complicated and this is one area I would not to go cheap on to save money or transactional. Glad we had Don on our side as a trusted advisor to get everything done. I probably paid a little more (10-15% higher than other places) with Don's Pool repairs. As a lot of us know or have experienced: YOU GET WHAT YOU PAY FOR. read more

Don's Pool Repairs is AWESOME. From my initial inquiry to my recent 'dumb' questions, Don was quick, polite and extremely knowledgeable. They provide an EXCELLENT service at reasonable prices with a SMILE. I called for what I thought was a PUMP problem. Don noticed right away that my filter was WAY too small for my pool and that my pump was operating fine. He diagnosed the real issue and did not try to sell me something I didn't need. That poor filter worked it's butt off on my nasty pool. It stopped behaving, so I called Don, he came and looked at it, the filters needed cleaning, he taught me how to do it, (it was a new style for me) He spent quite a bit of time with me AT NO CHARGE! I later experience an 'air lock' and he was able to instruct me over the phone on how to deal with it. My pool is now BEAUTIFUL, I have an efficient filter AND a service I can rely on and feel comfortable that I will be taken care of in an expedient manner. THANK YOU DON'S POOL REPAIR. read more

Don came to our home to fix our spa problem by installing a brand new circulating pump. Don's a nice guy, very professional, very knowledgeable, went above and beyond by checking and moving anything necessary to make things right, making timely call-backs and calling ahead of time to let you know he's on his way. Also, on several occasions, Don was very patient when he took the time to discuss an issue on the phone with the rep of-the-company where I ordered the pump, until they resolved an issue. I know there are other pool and spa guys out there, but I'm so happy I found Don and highly recommend him. Btw, his rates are reasonable and well deserved for a job well done. The spa is doing great...Thanks again Don for everything!!! read more

I initially was happy to talk with Don and then meet him at home to assess my needs. My heater stopped working and my aqua-rite system was not working properly. He was very knowledgeable and took time to see what needed to be done. He left and we agreed he would order some parts and return to finish the repairs. We talked a couple days later and he said the parts were in and he would work me into his schedule. That was over 6 weeks ago and since then i have heard nothing!!! I have left several messages and texts with no response. I have personal experience and completely understand that challenges in life come up however given all the attempts I made to contact him over the last many weeks and all that time I waited without any response from him I felt obligated to write this review so that you can be warned all may not go so well. read more

I found Don's Pool Repair by a Google search. From my first call to him, I knew he was a great find! He squeezed me in this week and fixed everything in one trip! He's very knowledgeable and very honest! Don't hesitate to call him! read more

I got an estimate from another pool company for a $1350 replacement to fix my leaky filter. I spent 10 minutes on the phone with Don's Pool Repairs and he knew exactly what type of filter I had and the +/-'s of it. He told me what to do to fix my problem, resolved it over the phone in minutes, and saved me $1350!! I'll be calling them first for any other issues that erupt. read more

Completely satisfied with Don's Pool Repairs. Right now is the very busy season for pool repair folks. My old pool pump died over the winter. Don proposed the replacement model and how to get it. He installed it shortly after I received it via mail. Fair price. Very willing to talk me through the details of what he was doing and to ensure I was satisfied with the installation. Subsequent to the new pump installation, I was having some issues with vacuum and Don provided suggestions that I could do myself, rather than coming out and charging for the simple fixes. Very high integrity demonstrated! During the spring season, be prepared to have a tough time scheduling him though. He is busy. read more

Encountered a situation where my pool pump and filter had sprung a leak. The leak was shooting 6 feet in the air so I had to shut the equipment down and immediately look for a repair service in my area. I called Don's pool repair, even though it was Friday and Don was already on a job, he answered and took the time to talk to me. He informed me he was having some trouble with the starter on his work truck, and needed to get it to the shop, so I suspected he wouldn't get to my house until the following Monday at the soonest. When he discovered my house was not far from where he was working he stated he could come by in about 45 minutes. About 1 hour later he was at my door. He inspected my issue and was able to swap out a part with one he had in the truck. He took the time to explain the issue, why it happened and the fact that my chemical guy had been adding to much acid and it had deteriorated a small metal valve attached to my system for bleeding off the filters. Even took the time to answer my questions and give me a quote on upgrading I wanted to do to my system. When it was all done he refused to accept any payment, even after I offered several times. I guess he figured because it was a minor repair that had taken all of 15 minutes he didn't feel right charging me. He had taken his own time and parts to fix it. He handed me a card and told me " when you have some real repair issues that need attention give me a call ". Very nice guy..... professional, personable and generous. He earned my future business that's for sure. Very rare to find a business man with integrity. He even kept his truck running on the curb the whole time. I would recommend this guy 10 times over. Was a great experience read more

Don is experienced and knowledgeable and I'd recommend him. He finished up some electrical work that was left incomplete by another person and did it for a very reasonable cost. Very happy with the work and now we're looking into redoing expansion joints sealant around the pool with him. read more

I had some problems with my Hayward vsp3200 pump. Don was super knowledgeable and quick to respond. Not only was he familiar with the pump and all of its quirks he was able to make several recommendations on how to proceed! read more

Amazing quick, efficient service. This guy is busy because he's good and very knowledgeable Having said that he scheduled us pretty quickly. Long story short we had to completely upgrade and relocate our pool equipment. Before we met him he told us what we needed to order and when it arrived he came over the installed it quickly. His fees are very reasonable. I cannot speak highly of this guy. It is refreshing to feel that 1) we were not being ripped off by over pricing 2) we feel comfortable with the quality of work and 3) were able to communicate and fix the appointment speedily. read more

I just want to say thank you to Don for taking the time to send me an email link on a possible solution for the filter pump. Based on the symptoms he knew exactly what could be the problem and it was an easy fix. He saved me $$$ by telling me what needed to be done and sure enough that was the problem. I would absolutely recommend him to anyone that has a pool problem. Just by speaking to him on the phone I could tell that he has a vast amount of knowledge on pool repairs. read more

I have used Don's Pool repair twice. The first time he replaced all my equipment with a salt water system. He is very knowledgable, cost effective and I could not recommend him highly enough. I trust him to tell me what is wrong and only repair what needs to be done. My wife dealt with Don on the last repair and she felt so comfortable with him diagnosing the problem and explaining what was wrong she did not need to call me which is typical when she deals with contractors. read more

I had Don come back to install my variable speed pump and filter. Not only did he provide excellent advice on what equipment to buy, but also where to buy it online. I probably saved $1000 buying my equipment online instead at the local pool supply chain. Don did an excellent job setting up my new equipment. I'm expecting to save at least 75% on my operating costs thanks to a new variable speed pump, I've gone from 3500 watts per hour down to 495 watts. Buying a new variable speed pump, getting rid of the old booster pump and buying a DC powered pool robot. Don recommended replacing the old sand filter as well, because they don't work well with the new higher flow pumps. He provides excellent advice and delivers on his word. Truly a trustworthy businessman. He also gave me a good estimate, that I felt was extremely fair. read more

We have used Don for multiple repairs now from major pool leak, to new pump and heater. What's great about Don is he is always finding creative ways to save you money and taking the extra time to explain things even beyond the job at hand. No joke we actually had him in looking at one of our outlets inside our home, no charge just the extra time he spends is great. I never feel rushed, overall great experience. I also like being able to email him about suggestions for other purchases (pool covers, heaters etc.). Can't recommend him enough. read more

Don's Pool Repair is definitely five stars. They went above and beyond to replace my pump and control panel on my pool and made my system completely automated and easy to use. Prior to Don's pool repair replacing my equipment I had to walk out to the control panel and manually turn everything on when I wanted to use it. My pool lights were not functional for quite some time and Don came out and fixed my pool lights and they are now operating fine. Don is very knowledgeable about pool equipment and explains everything thoroughly. I would definitely recommend Don's Pool Repair to anyone who needs any work done with their pool equipment or any pool repairs. A+ service in all pool repair issues. I will continue using Dons Pool Repairs whenever I need any pool repairs. I have had several other pool repair companies out and none of them could repair my pool equipment right. Don finally did the job and my equipment is working perfectly!!! read more

Made appt. on their website. Linda emailed me back with a date and time. Don came out and gave us a free estimate on our pool motor issue. Will keep Don's business card for any further pool issues. read more