I switched pool companies after the communication and scheduling fell apart. Like a lot of people…read morehere, I read the reviews and called. My service manager is Bobby, and he is training a whole crew in preparation for summer I imagine. Bobby is straight forward, efficient, welcomes questions, explains things and if you tell him something isn't quite right, he resolves it. Communication is terrific from Patriot. Sure, you get a standard readout of the service, but there will also be notes from the team answering your question, recommendations, etc. Sure, I'm new, only 2 months with them, but so far, stellar service.

This company has repeatedly no-showed and given poor cleaning service. This particular week, we…read morefollowed their recommendation to replace the whole filter pump unit because they said the leak was on the housing. They left after repair with it not functioning correctly (air in the system which can damage unit) They came today for cleaning and left or just the same. I turned out off and guess what - leaking worse, not from filter. I assume this whole thing was to damage the new holler and blame us so they think they can charge us for yet another replacement whole unit next week. They are going to lose a customer of many years DO NOT HIRE THEM!

Generally a good experience and I would definitely recommend. The prices were reasonable (I'd…read moreestimate about average for the area) but quality of service was fantastic. Justin and his team were very responsive, communicative helpful and prompt. Frankly whatever mobile app/platform they use for payment and quote approval leaves a lot to be desired and was the worst part of the entire experience. That said, they promptly fixed the issue and refunded the additional unapproved credit card surcharge. Note to management: I'd consider other payment systems/options if i were you.

Ironically I would love to state more good things about them. But how they treated me on the first…read moreday. And all the other negative things the place and folk did to me. In lieu of walking in. It was not ok. And the owner is a complete turd. And how they treated me and in kind with my fam. Or the black woman I am with or have been seeing. Not allowing one to learn at home or deleting and bullying associates. As well, he or they also did not have proper training or the fact of even allowing someone. I had great things to say and think upon with this company too or had wanted. I never like to talk down to a company. Guy and his wife and others didn't even give folk a chance.

Efficient diagnosing and effective problem solving. Dylon took a few minutes to get to the root…read moreproblem and then had a great solution that fixed the right problem in a timely manner and at super reasonable cost. I most definitely would recommend Balanced Blue for pool service and Dylon's problem solving.

Dylan was great. On the first cleaning and knowledgeable. Nothing but trouble after that. The guy…read morehe sent to clean after that would leve the pool with algae in the pool. When I called Dylan he said it would get better but it never did. He told me that on 2 seperate cleanings as I watched my pool get greener and greener. I think they are having growing pains, but can't live with a green pool.

Well, unless you are willing to risk an experience like mine, don't spend any of your time with…read morethis company. Contacted them on 1/6/26, to repair an area of our pool deck that was cracked. Luis came out the next day, seemed legit, and we agreed a few days later on the work to be done and the price. He said they were a few weeks out on the schedule, which was fine with me. Contacted Kingz again on 2/4, inquiring about the start date of the project, and received no response. Contacted Kingz again on 2/6, and was told the schedule had been pushed back, due to weather. Kingz contacted me on 2/16, with a couple of potential start dates, and I chose 2/26. Kingz sent over the Docusign contract link, signed by Luis on 2/17. I signed it on 2/19, and thought we were ready to roll on 2/26. Sent a text to Kingz on 2/25, asking if everything was ready to go the following day. No answer, so sent another text at 7:21am. The answer finally came at 10:40am, stating that Kingz was working on a commercial job, and "We're unable to get started on your project at this time." They did offer me $300 for compensation for wasting my time over the previous 7 weeks, so I guess there's that. I passed, as my time is certainly worth more than that, but found out in small claims court that someone's personal time has no monetary value in cases like this, breached contract or not. My advice, if the above sounds like a bad experience, is to not spend any time with these folks. If you do go down the road with them, and again, this is solely based on my real life experience, know that the contract you sign with them might not be worth what you think it is. Kingz breached that contract by not showing up on 2/26, ("The Term"), and also by terminating the agreement when they said they weren't going to start the project at that time, (Rights of Termination). Oh, well. It's time to find a contractor that I can trust.

I could not be more pleased with the work KINGZ Pool Services did on my pool coping and deck, and I…read morehighly recommend them! My pool originally had approximately 70% flagstone coping, while the remaining 30% had the existing concrete deck extending all the way to the edge of the pool. Over time, the concrete deck had moved and developed cracks, many of the grout lines between the flagstone coping had either cracked or was gone and the area where there was no coping had developed major cracks between the concrete cantilever and the tile line. Those cracks were allowing water to get behind the pool. KINGZ Pool Services recommended cutting back the concrete and installing Oklahoma flagstone coping around the remaining 30% of the pool and to regroup everything. I'll be honest -- I was scared to death to have someone cut into my existing pool deck! But it turned out to be the best decision I could have made. The transformation is incredible. They matched the new Oklahoma flagstone to the existing coping so well that, unless you knew there had originally been no coping in that area, you would never know it wasn't there from the beginning. They also expertly repaired the cracks in the existing concrete deck and paint-matched the repairs to the surrounding area. The result is incredibly seamless. They removed all of the old, deteriorated grout between the existing coping stones and along the tile line and re-grouted everything. They also properly cut back a line between the coping and deck so they could install mastic where it belongs. Previously, there was no mastic between the flagstone and the deck -- just grout that had worn away in many places. The entire job was completed in less than two days, and their attention to detail was outstanding. They were courteous, professional, and did an excellent job cleaning up when they were finished. They covered the pool during the work, and although there was understandably some dust left in the water, they actually got into the pool and removed the larger pieces that had fallen in. My filter and pool cleaner will take care of the remaining fine dust over the next couple of days. The quality of the workmanship, the attention to detail, the excellent color and stone matching, and the overall finished product exceeded my expectations. And they did it at a great price. If you need pool coping, deck repairs, grout or mastic work, or any of the other services they provide, I would absolutely recommend KINGZ Pool Services. I am extremely happy with the finished product and would use them again without hesitation!

Quick and easy. Reasonable quotes. They replaced my failed Paramont UV2 sanitizer with a Pentair…read moreIC40+ salt water generator

American Spa and Pool - Pentair Warranty Service…read more Dale from American Spa and Pool is fantastic. My wife and I always have a great experience whenever he handles our Pentair warranty service. He's friendly, professional, and gets straight to work. His knowledge of Pentair products is outstanding, and he consistently diagnoses issues correctly the first time. I appreciate that he explains the problem, answers my questions, and doesn't mind me watching him work. He kept me informed throughout the entire repair process, which gave me total confidence in the service. American Spa and Pool continue to deliver excellent support, and Dale is a big reason why I highly recommend them.

The General Manager, Stephen came out to visit, apologize, and rectify the issue that occurred in…read moreMay in which I was charged for a chlorine wash that didn't occur, and a filter clean that resulted in a huge mess. He offered a full refund and a free pool cleaning service and chemical balance. A rep came today to clean and balance the chemicals.

Graham at PPS is awesome! He has been very responsive to repairs including pool lighting issues. He…read morehas serviced my pool multiple times and most of the time he has fixed it same day! No days lost of swim time. I strongly recommend Graham and Prime Pool Service.

Smooth transaction and speedy service!!…read more They did a great job replacing our pool light. All throughout the process they provided quick replies to our messages and always directly answered our questions. I also appreciated that they provided us with additional options to work within our budget. Provided requested services within the week. We are very pleased with the repair they made on our pool.

Darrin removed the water heater and installed an erosion feeder. The cost was reasonable, the…read moreservice was prompt, and Darrin took his time to explain the changes he made and instruct me on how to use the erosion feeder. I will definitely hire A&B Pools for my next repair.

Burt is the best! Home grown business based on his life experiences as well as overall business…read moreacumen and knowledge. He has extremely fair pricing. Is very detail oriented and if you have a problem which we've had a few....he does his due diligence and does not nickel and dime you! We also have an automated system with some bells a whistles that we were unfamiliar with buying a new house and he walked us through it all and helped troubleshoot. I'd much rather support this small business than other larger companies that don't care as much, are careless an not as attentive and you don't get the same level of service. Whenever he's done with service, you get a nice email summary with before and active pictures and details on what he's done and what levels your pool chemicals are at. And really they came up with the best name for a pool maintenance company! (Or rather his wife did lol)

The pool looks great!…read more Burt showed up on time. Very knowledgeable and thorough. Scheduled a regular day of the week for service. Notified us when he was 15 minutes away. Very happy with his results!

Hines Pool & Spa are an easy company to do business with. The gentleman who cares for the pool is…read morepunctual and explains everything to you that he is doing to maintain the pool. I highly recommended Hines Pool & Spa for you pool.

Anthony with Hines Pool & Spa is fantastic! He's professional, dependable, and takes great pride in…read morehis work. He always makes sure my pool looks great and takes the time to explain anything I have questions about. It's refreshing to work with someone who truly cares about their customers.

Absolutely I would call Austin Leak Detection again!!! I've contacted them on two different…read moreoccasions, and both times Olga quickly responded to my request for a pool inspection. She's genuinely a good person, and easy to talk to. And the technicians that come out (Ethan, Christian, Forrest) are very polite, professional and experienced. Hope you don't have any pool leaks, but if you do, this is a good, honest company that I can highly recommend.

Experienced and professional. ATX scheduled us 3 weeks out, and then they were able to get us an…read moreearlier appointment (2 weeks out). They were on time for the appointment. And they got right to the job. They detected a leak in the main drain for our inground pool. And they plugged the main drain. All within 90 minutes of arrival. The leak repair specialist told me he has fixed leaks in countless pools. He had to wear a drysuit because our pool was fixed in the winter, and he had to dive to the bottom. Very impressed. I highly recommend this company to anyone who has a pool leak.