I paid $150 for a professional diagnostic visit after my pool pump stopped working. Pegasus Pools…read morethen issued Quote #599828 for approximately $2,775 to replace the complete pump, stating that replacement was recommended due to its age and condition. Later that same day, after restoring power at the breaker, the existing pump began working normally. I contacted the company several times by email and text asking what tests were performed and what specific defect had been found. I received no response. A recommendation to replace an expensive piece of equipment should be supported by clear diagnostic findings. In my experience, the $150 diagnostic fee was not justified, and the lack of communication afterward was very disappointing.

I had my nearly 30year old pool replastered by Pegasus. We used a Wet Edge plaster and new tile…read more They were on time and within budget. I am very happy with the end result. We had a few issues along the way as you do with any construction project. They always responded and resolved whatever the issue. This is hard to find these days. It has been a year. I am still happy with the finished product.

I rarely write reviews but unfortunately this warranted one as I had selected Blue Ocean due to…read moretheir high ratings. My time with Blue Ocean was so frustratingly disappointing. I worked with them for close to a year and had to ask them almost monthly to find a new person to clean our pool. The kids they hire just do not understand how cleaning pools work, and the owners, who were very nice, would agree that it is 'hard to find good work these days'. For example, the pool cleaners would constantly brush the pool before vacuuming then the dirt would settle back in. The pool floor was always left dirty. I even would go out and speak with them to no avail. I can see them on the cameras doing it this way which was always so frustrating. Additionally, more often than not, they would neglect to leave chlorine in the bowl. No less than 5 times did I find the chlorine tablet sitting on top of the basket, which caused algae to grow The only reason I did not fire them sooner was because one of the pool cleaners had chipped tiles in our hot tub and the company promised to fix it. It took many, many, many months for them to finally fix the tiles which is appreciated (and why they are rated two stars instead of one). Ultimately, I hate to leave a negative review but this was very warranted. Do not use them for your service, especially if you are very passionate about a clean pool.

Mike from blue ocean recently replaced my pentair Intellicenter board within the warranty period…read more He was awesome at the communication and process. He is top notch in terms of customer service. Blue ocean designed and built our pool last year and would recommend both their service and building

This locally-owned pool company was recommended to us for Monthly pool cleaning services. So far,…read moreour pool is loving the TLC from professionals!

Shannon is AMAZING! I went in with what I saw as a pool emergency and he remedied my issue within…read morethe visit! I can't say enough good things about him and this location! He truly has restored my faith and exemplifies what customer service is all about!

So glad we found Skinny Dip Pool Service. Our pool has never looked better. Would highly recommend…read morethem to anyone looking for great pool service.

If you are considering the investment in a swimming pool, look no further. This has been one of the…read moremost pleasant experiences as a consumer making a large purchase in a long time! From the beginning, Bianca ticked all the boxes when it came to knowledge, promptness, responsiveness, design actualization, budget tweaking, and ease of consultations both online and in person. She gave us REALISTIC timeframes for each phase of the project, no empty promises, and if something was delayed or ahead of schedule, communication was prompt. Once our contract was signed, the process of city permit and HOA approval was streamlined and without delay. With the green light from permits and HOA the crews were at my home immediately. These guys work FAST without big gaps in crews which stands them apart from most contractors. We broke ground on August 6 and were swimming by September 13th. That's 5 weeks! Unheard of! Jim, who is the owner of ADS, is exactly the kind of man you want on your property during a largescale build like a swimming pool! He was onsite most days to make sure that our dream pool became a reality. He kept the project fluid and allowed us to make edits as the project developed in order to ensure we were completely happy. Building a pool is a large undertaking, but ADS made it enjoyable! My husband and I joke that we miss chatting with Jim over our morning coffee as the crews arrived each day of work. Jim's son, Trevor, was also onsite many of the days and we love supporting a family business! When concerns came up, as they do in any construction project, they were not dismissed and remedies were applied until we were completely satisfied. In all, ADS went above and beyond what I would expect while they were employed at my home. Respect, cleanliness (within reason, this is a messy project by nature), quality, and long term value. Construction projects don't have to be a nightmare-headache, and ADS is proof of that!

Deciding to install a pool in your backyard is a huge decision - it is a big financial commitment,…read morea big time commitment, and you are going to be dealing with some sort of inconvenience for at least several months. Our first decision was what kind of pool to put in - gunite or fiberglass. The fiberglass was tempting just because of the shorter timeframe, but after lots of research, we felt better about a gunite pool. Then next we had to find a good company, and there are many choices out there. We interviewed several different companies, including the big name companies, but we were so lucky to find Austin Dreamscapes. A local family-run company, it was obvious from the git-go this was going to be a good experience. Bianca walked us through the whole design process, including tile, coping, and other design features, and basically did ALL the legwork to get the HOA approval done. They went through the whole contracting process, which was a big relief to us to have the protections of a detailed contract. The actual construction was a little painful because we have three big dogs, but the staff worked with us to make it very seamless with minimal disruptions to our life. The turn-around time was much less than what some other companies gave us. Dad Jim, who has been in this business a long time, was on site constantly, communicating with us about what was going on and helping us manage changes we wanted as construction progressed. In a few short months, the pool was done, but Austin Dreamscapes didn't just take off - they walked us through curing of the concrete, how to manage the pool, and set us up with Scott, who did "Pool School" with us to learn all about the pool and how to manage it. Was it cheap? No in-ground pool is going to be cheap (if done right), but the cost was in line with quotes from other companies, and we had the benefit of a hands-on family experience. They have been in contact frequently since completion to ensure all is going well, and they send out reminders of what to do as freezing weather approaches, etc. We would use Austin Dreamscapes again in a heartbeat if we put in another pool at a future house.

Competitive pools is a great company to work with…read more They designed a pool, ran our permits and built the pool of our dreams in a matter of a few months. Elio is a great pleasure to work with. He followed all the notes we shared with him and gave us a beautiful design for our project. It was everything we wished for. And the price was within our budget. Everyone knows that the city is growing and with it prices. But Elio was able to work within our budget and give us exactly what we wanted. A pool, a spa, and some great pavers for our backyard. We are ecstatic and the whole family pretty much lives in the pool now. It's the best place in the property and better than being locked in the house with ac. We are super thankful we found competitive pools. Their name says it all. They are the top competitor.

This is a first rate business. Keith's design ideas and Logan's technical expertise are what drove…read moremy decision to use Paradise. That, and their willingness to work with the customer on concerns and timing. The design and execution of the project was pretty much flawless, and the finished product is stunning. Finally, during the project both Keith and Logan bent over backwards to help me work through the HOA approval process by answering texts and providing updated drawings etc.. Forget that "mountain" pool builder, use Paradise.

Top notch quality work and the best service from experienced pool professionals. This is a second…read moregeneration family owned and run business that gives great service after the sale, just as good as before your build. Their pricing is reasonable and very competitive for the current market. They specialize in service which in our changing times is a commodity and sometimes hard to come by. Inquiries and calls are returned promptly because they know where their bread is buttered. Call Paradise Pools and Spas for all your backyard aquatic needs. My family is sure glad that we did!

I used Estilo for several years, and was generally OK with their cleaning. When we sold the…read morehouse we gave the new owners Estilo's #. A few months later we received a letter from the new owners' lawyer saying we failed to disclose information from Estilo about the pool and demanded $60,000! I don't recall what Estilo said, if anything, but saying anything to a new client about a previous client is a very bad business practice! Watch your back with these guys!!

Jaime came to my house today to service my pool. I'm a private investigator and I think I know…read morepeople pretty well. I can tell by the way he does business... he is trustworthy. Which is good because I'm thinking of updating my pool (it's old and dated, like me! LOL) He was telling me some horror stories of people who have gotten taken by pool contractors... wow. :-( Too bad it can be such a shady business. I didn't realize that Castilo Pools has been building and renovating pools for 30 years... I thought they were new to the business because their store just opened up in Pflugerville recently. Anyway, he got everything going for the price of a service call (cheap) and I couldn't be more impressed with this company.