I had an amazing experience thanks to our server! Adrian, From the moment we sat down, they were welcoming, attentive, funny and genuinely kind. They made sure our drinks were always full, checked in at just the right times, and gave great recommendations from the menu. read more

We ended up coming to Polanco after being pretty disappointed with another spot nearby, and it turned our night around. It was a Saturday night, but the vibe here was much more chill. It wasn't overly crowded or loud, which made a huge difference. My husband and I could actually sit and have a conversation without having to yell over music...which was such a relief. The seating was comfortable, the atmosphere was relaxed, and the waitress was polite and attentive throughout our visit. Drinks were great--I ordered an espresso martini (well...more than one ), and they were all consistently good. Prices seemed pretty comparable to other places in the area, so no complaints there either. Overall, it was a much better experience and somewhere I'd definitely go back to for a date night. If you're looking for a spot where you can actually talk and enjoy your time without blaring music, this is a solid choice. read more

I wouldn't normally leave a review like this, but my experience at Polanco was frustrating enough that I feel it's worth sharing. I ordered an Old Fashioned that was priced at $21, which already seemed steep given the drink itself wasn't particularly good. When I handed the bartender a $30 bill, I was told there was no change available, which felt unprofessional and questionable. When we tried to address it, someone who identified as the manager responded by saying, "we're a 5-star establishment, that's why our prices are high." That explanation didn't really justify the situation and came off as dismissive. What made things worse was the attitude from the staff--they acted as if we were in the wrong for even bringing it up. The whole situation left a bad impression and felt misleading. The one highlight of the night was the live music, which was excellent. Unfortunately, the service at the bar overshadowed everything else. I'd suggest others keep a close eye on their tab and be mindful when paying. read more

10/10 all around. The service is excellent, the ambiance is absolutely perfect and does temporarily transport you to CDMX which I absolutely love. Lastly, the food is great. We had an excellent experience at the lounge while we waited - listening to an INCREDIBLY talented singer. Start to finish dinner was an experience we all enjoyed! And there's a club at the basement level which feels like you're in a whole new spot! Such a great time - I'll be back! read more

Polanco - Dessert yummmm - Steakhouses Near Me - Fort Worth, Texas

Polanco in Fort Worth was an amazing experience from start to finish. If you been to Mexico City you will understand Diana was absolutely phenomenal -- attentive, knowledgeable, and made the entire evening feel special without ever being overbearing. Her recommendations were spot on. The drinks were beautifully crafted and perfectly balanced. You can tell care goes into every detail -- from presentation to flavor. The atmosphere is stunning. The bows and decor add such a unique, upscale touch while still feeling warm and inviting. It's the perfect setting for a date night or celebration. And the food... incredible. The octopus was cooked perfectly -- tender with amazing texture -- and the sauces were next-level. Every bite had depth and intention. Overall, such a great evening. Highly recommend if you're looking for elevated Mexican cuisine with exceptional service in Fort Worth. read more

I visited Polanco for a sisters date recently. I was excited to check out this new restaurant in the downtown area. The restaurant itself is very well decorated with a high end ambiance. This is a great spot for a date night or drinks with the girls. We had a reservation, but we had to wait over 20 minutes before we were sat. Our waiter was nice, and did his best to explain the menu. Our food and drinks came in a timely manner. I had the vegetable enchiladas, which I enjoyed. After our meal, the server led us to their newly opened reggeaton club located on their bottom floor. Since it was new, there weren't many people there, but I can definitely see it becoming a hotspot during the summer. Overall I had a positive experience at Polanco and would visit again. read more

Polanco - Steakhouses Near Me - Fort Worth, Texas

Update: after the response from PR person below, i wish i could give this place 0 or negative stars. It was a comical response at best and carried a tone of indifference and indignation. Really could have responded better. Sounds like youre saying you made it right when you clearly didnt. It was not just 1 plate cooked wrong, it was 4. And you only remade one without apology and we still had 3 more that were never addressed. You should take care to have better customer service during and after experiences or you wont last long. Repeat customers is how you stay in business, there are only so many new ones... I had been super excited to try this restaurant. After missing the perfect reservation time a few weekends in a row, finally got a chance to try it about a month ago with my husband and another couple. I had high expectations given the price tag and dress requirements for the place. It started off great; but just ended very poorly. The good: The atmosphere and decor of the restaurant we're absolutely perfect. I expected the food to be the same way. The drinks were eclectic and poured well. Appetizers were also tasty and well presented. The (very) bad: The main courses, which were the most expensive part of the meal were very subpar at best. I ordered the salmon and my husband the steak. The other couple did the same. We ordered our salmon well done, and the steaks medium rare. The salmon came out medium rare and the steaks Well done. We push through it however, only eating the outsides of the salmon. One of the steaks was so well done however, he did have to ask they remake it. When we told them what might have been the issue, (that the chefs reversed the cooking temperatures), the manager who had brought the new steak over didn't even apologize for the confusion. You would've thought he would've at least comped the steak because that person had to wait quite a while to get their steak remade. It's not what we were expecting however, but an apology at the very minimum would have been nice. That experience is not what I'm used to when it comes to fine dining. I have been to ALL the high-end restaurants in Fort Worth and rarely does over or under cooking happen when youre spending $50+ a plate. The one time that it did happen about 5yrs ago at Capital Grille, the manager just took care of the meal. At any rate, the price tag does not fit the experience. Unsure we'll be going back when there are so many better options. read more

See all

Polanco delivers an incredible dining experience from start to finish. The atmosphere is stylish and energetic, perfect for a night out. The food is wonderfully delicious and truly authentic Mexican cuisine with bold, rich flavors in every bite. Diana was exceptional -- attentive, warm, and made sure everything was perfect. Even without a balcony, the ambiance and overall vibe are top-tier. Definitely one of Fort Worth's best spots. read more

Polanco - Steakhouses Near Me - Fort Worth, Texas

Service was spectacular. Our waiters were Xavier and Ashley's they were great. Went above and beyond to make sure our dinner was perfect. Food was delicious and drinks were great as well. They did miss out on one star for ambience since the music they play is terrible. I felt like I was in an elevator the whole time. They should add a little Mexican flair and add some Spanish music to go with dinner. read more

Polanco - Polanco margarita - Steakhouses Near Me - Fort Worth, Texas

Six of us ate there on Tuesday night. Our bill was $900. We had three appetizers. The appetizers had gristle in them. Three of us ordered Seabass at $50 apiece. It was so overcooked it was almost not edible. This service was poor. We had to ask for water three different times I would not suggest this restaurant at all. read more

Food is sub par at best. Creative, sure, but tasteless and over priced. $25 for three tacos with no taste and no sides? No thank you. Service was great. Our waiter, Alan, did a great job job taking care of us. The ambiance on a Friday night is a little loud and dark but lively and popping. read more

Polanco - Margarita - Steakhouses Near Me - Fort Worth, Texas

Vibes and ambiance were great. Service was great and all the staff were so kind and professional. Food was mid, not terrible just didn't leave satisfied. Left stuffed but food was slightly cold when served. We ordered the strip steak, shrimp enchiladas, the corn, and the toasted cheese. Also noticed gnats flying around which grossed me out. Drinks were okay, I ordered a polanco margarita which tasted like an artificial very sweet watermelon jolly rancher, the whiskey sour was good, and my husband loved the smoked old fashioned. We also stopped at polanco club downstairs which had live Latin music. read more

Polanco - Polanco margarita- watermelon - Steakhouses Near Me - Fort Worth, Texas

Overpriced and overhyped. Desserts are too sweet, drinks are meh, and food is barely palatable. Service is also very pretentious and unfriendly. This is the place for wannabes, no class whatsoever. read more

Such an aesthetic. This place left my jaw on the floor. When entering you are greeted with a grand stairway that takes you to the second floor. Seated in an area that eluded ambiance our server greeted us immediately with water options. We took it upon ourselves to order appetizers that left our mouths watering for more. Our drinks also did not miss the mark. Once our food arrived the first bite led into a happy dance followed by birthday shots complimentary of the restaurant. After paying our bill we went to the restroom where the stalls are individual with shared sinks that are unisex. This place is totally a vibe. 10/10 cant wait to return ! read more

Polanco - Steakhouses Near Me - Fort Worth, Texas

See all

The food here is mediocre and bland. The customer service was good, I can't complain about that. read more

Polanco - Steakhouses Near Me - Fort Worth, Texas

See all

Absolutely incredible spot! The drink and food menu is well thought out and a bit playful/fun. The ambiance of the place really makes you feel like you've been transported outside of Texas. They spared no expense with the decor and it really shows. After dinner, make sure and head downstairs to the speakeasy type bar! read more

New Year's Eve at Polanco We rang in the New Year at Polanco, and the experience was nothing short of exceptional--from the very first hello to the final bite. Shoutout to Jamie, our hostess downstairs, who set the tone immediately. While waiting for our reservation, we relaxed in one of the most chic, warm, and inviting bars we've been to. Plush seating, perfect ambiance, and cocktails strong enough to remind you you're celebrating--but balanced enough to enjoy every sip. Melody absolutely nailed our downstairs drinks, and upstairs, Dakota stole the show. Hands down, the best Old Fashioned and French 75 we've had in a while--and his Carajillo? Easily the best we've sampled anywhere. Once seated, Irving, our waiter, ensured everything stayed top-tier all night--attentive, knowledgeable, and effortlessly polished. The Food Starters: * Panceta Dorada - Pork belly paired beautifully with purple cabbage, macha sauce, serrano pepper, and avocado. Rich, balanced, and perfectly executed. * Ensalada César - A refined take with anchovy dressing, avocado, cherry tomatoes, almonds, and pumpkin seeds. Fresh yet indulgent. Mains: * Tacos Arrlón - Beef fillet and sirloin with an Oaxaca cheese crust, grilled onions, and brava sauce. Bold, savory, and unforgettable. * Ojo de Ribeye - An absolute showstopper. American ribeye with chicharrón de ribeye, tuétano, avocado mash, and rosemary. Decadent in the best way. Bringing in the New Year at Polanco felt intentional, elevated, and celebratory--the kind of night that reminds you why dining out can still feel special. If you're looking for impeccable service, unforgettable cocktails, and food that truly delivers--Polanco is it. read more

I've been to Mexico City multiple times and this place definitely brought the great food and experience to ft worth. The staff was very friendly and helpful. The vibes were really cool for a nice fancy date night. The drinks were really good and some come with a cool presentation. The food was really good! I'd def recommend trying this place at least once for a fine dining experience! 2 meals. 2 additional sides. One appetizer. 3 cocktails. 1 bottle sparkling water. One dessert. Total was 230$ before tip. We would come back for another special occasion! read more

See all

This place is a vibe! The service was great from check in to check out. Small, niche meh featuring authentic Mexican food. I recommend the Mexican filet, Guac (served tableside) and the flan for dessert. They require business casual or fancier for attire! Free 3-hour valet for guests. read more

Beautiful atmosphere with great music, lighting, and a killer downtown view. Staff was super friendly, though service ran a bit slow. Started with the TUNA SANDIA (8/10) - fresh and tasty, but I'd skip the potatoes on top. TUÉTANO A LA PARRILLA (7/10) was solid, and my Oaxaca Fashion (9/10) was even better--had it smoked tableside . For my entree, the COSTILLA BRASEADA (9/10) was melt-in-your-mouth good; just wish the greens were on the side. Oh--and their ribeye? Best I've had in my life, hands down. Also, highly recommend the QUESO QUEMADO(10/10) and the PAN DE ELOTE(8/10)--super unique and delicious. As a foodie and photographer, this spot is as photogenic as it is tasty. Definitely coming back. read more

See all

By the reviews I was very nervous when my husband surprised me with reservations here but I must say I was pleasantly surprised! Our servers Chloe and Gage were the best!! Very nice decor and we had a nice view of downtown Fort Worth. The food was good but the dessert, yall we had the flan and it was out of this world!!!! I will say that this place is pricey but you get what you pay for and if you're looking for a special dinner place, I would definitely recommend! It was my birthday and they made me feel very special! Special thanks to Chloe and Gage yall were awesome! I did forget to take pics sorry... read more

Our waiter Adrian went above and beyond to make our first experience wonderful. We came to celebrate our cousin completing a full round of chemo. We didn't tell him about it but regardless he did an amazing job. He recommended the best dishes too. Okay, I'll be honest and say I didn't get the names of the dishes we ordered. Sorry! But I will say that in particular and all the food was "amaze amaze!" After our dinner we did get escorted out... to the night club! I recommend maybe ordering shots! Drinks felt a little light handed. read more

The service took a long time. The servers weren't very familiar with the menu, and some items weren't available even though the place hasn't been open for long I wasn't happy with this place read more

I must admit our dinner date last night was awesome. Chloe was an amazing server and the food was really good. Drastically different experience than the large group dinner. So they can handle small tables yet the larger ones they need help with. Get the pastor tacos and the non-alcoholic drinks! read more

Polanco - Appetizer - Steakhouses Near Me - Fort Worth, Texas

I made a reservation and was really looking forward to the experience. The ambiance, decor, and live music were beautiful it definitely has the feel of an upscale restaurant. Unfortunately, the service did not reflect that same level of quality. It took over 15 minutes to be greeted after being seated, and around 25 more minutes to receive a martini and a bottled beer. Our entrées came out separate at different times . Our appetizer was brought out after we had already finished our food. Ordered a second round of drinks and they brought out completely different drinks. I understand holidays can be busy, I remained patient and respectful. However, for the price point and the expectations set by the restaurant's presentation, I anticipated better. Wish things could be different because the restaurant has a lot of potential to be an outstanding Restaurant. read more

Excellent Food! The food is incredibly seasoned. Wonderful cocktails with a great music vibe and atmosphere! read more

Polanco - 8 Days in the Desert (Red Wine) - Steakhouses Near Me - Fort Worth, Texas

See all

Came here for a late dinner with my wife. No reservations on a Thursday night, hostess' both downstairs and upstairs weren't sure what seating was available. We said we are going to get a drink at the bar, ended up seating ourselves and spending the entire evening here. The music was playing loud and it was nice to have such a beautiful view out the window in the entire restaurant. The appetizers, guacamole and ceviche, left much to be desired. Lack of presentation on Guacamole and ceviche was good not great. For entrees my Scallops were cooked perfectly and my wife's salmon was good as well. Very few options for glasses of wine on their menu but plenty of tequila as one would expect. Also the painters tape labeled 'Agave' on the outside of their plastic bottle in the bar did not give a high end feel as they advertise. All in all good experience, good entrees, and nice place to try. Unsure if we'll come back for the price point of the drinks and food. Better places out there. read more

We LOVED polanco! While we waited for our table the hosts were sweet and guided us to the lounging area where Dakota served us our drinks and talked to us about the great places Fort Worth had to offer. Our waiter Xavier treated us kindly and was very attentive. Valet was also very kind. The food was great and the drinks were immaculate I will definitely always be back. read more

Had some light apps from here while staff was training. Service went well, friendly staff, very attentive Managers. Try the broccoli appetizer! Ambience was nice, however it was very hot inside, so I would say it would be way better to get reservations AFTER the sun goes down! I don't want to pay a lot for food as I'm dressed up and sweating from the sun outside of an "upscale" restaurant. read more

See all

Eh. I'm not sure what the hype is, I will say the feeling of it being an 'upscale' restaurant is nice, but not worth it. Very pricey... for mediocre food, the drink was very watered down but the presentation was nice. Server was training but she was sweet, the trainer was also nice & made good recommendations. read more

we came to this establishment to celebrate my bday dinner and the server spilled the soda on him. The waitress did apologize and then exited the room where we were then given a new waitress. We never seen our waitress again after that. They didn't bother giving a discount or any dessert for our troubles. We were suppose to go out for his bday but since she messed up his outfit we had to drive a hour home to go change read more

Polanco - The waitress spilled the drink on birthday boy - Steakhouses Near Me - Fort Worth, Texas

José Luis was our server and was amazing. Very good food, ambiance, and service. Highly recommend for a night out, date night. In downtown Fort Worth read more

Polanco - Private dining room - Steakhouses Near Me - Fort Worth, Texas

See all

From the moment we sat down, we knew we were in great hands. The service was absolutely phenomenal! Our waitress, Chloe, mentioned that the owner's vision for Polanco was to deliver exceptional service and let me tell you, that dream is alive and well, especially with employees like her. Every team member showed amazing attention to detail, and it truly made the experience stand out. Now let's talk about the food simply fantastic! From the appetizers to the entrée and even dessert, everything was top-notch. If I had to find one "negative," it would be that I didn't discover this place sooner. The decor and concept of the restaurant as well spot on even the restrooms took me back to Mexico!! Excellent job, Polanco and a special shoutout to Chloe! We'll definitely be back soon. read more

Polanco was great vibes, drinks, and dessert. BUT food was NOT my fav. I got the Arrachera and it was too chewy for $30 deff not worth it. The flan was good. But wouldn't go back! The place it's nice but the food was mediocre. Servers were really nice and helpful. read more

Polanco - 8/10 - Steakhouses Near Me - Fort Worth, Texas

See all

Everything was great , the food , the service, ambiance was stunning, and the drinks were amazing. Will recommend to my friends!

We had a reservation at 10pm, waited 30 minutes and decided to walk out. They did not have an estimated time of when our table would be ready. After seeing a group of 4 who's reservation was after ours being escorted in, I decided to ask a final time for an estimated time the manager asked the hostess to have us walk upstairs so we could "talk" I found that disrespectful and lack of service. Waited an extra 10 minutes for our car to be brought back. Not the service you expect from a new and upscale restaurant. read more

Overall, the service was delightful. Our server, Allen, was very attentive throughout the entire evening. We highly recommend him. read more

Polanco - Steakhouses Near Me - Fort Worth, Texas

Spend my friends birthday here! Loved everything great atmosphere, food & service! Alan was a great server 100% recommend very attentive!! read more

Polanco - Steakhouses Near Me - Fort Worth, Texas

See all

We came to Polanco to celebrate a birthday, and unfortunately, the entire experience was disappointing from the moment we arrived. Starting with the valet and the host at the door I walked in and was completely ignored. I stood there for a full minute while staff looked right past me. Our reservation specifically noted that we were celebrating a birthday, and I even confirmed it again with the host upstairs. She assured me she "got it" and not to worry. Sadly, that was not the case. The only positive part of the evening was our server he was absolutely amazing and did his best despite everything else going wrong. But as the night went on, I watched three tables around us receive birthday celebrations while ours never came. After waiting patiently, I finally spoke with the manager, who apologized and offered a glass of champagne, but it didn't make up for the disappointment. We spent 400+ for dinner, and for that price, I expected far better service. The ambiance is nice, and the food is just okay, but the service from the hosts to management was truly terrible. This was supposed to be a special night, and it ended up being a frustrating experience I wouldn't recommend to anyone looking to celebrate an occasion. read more

We visited your restaurant expecting an upscale dining experience. Unfortunately, our food arrived cold--not once, but twice. Despite raising this with the manager during our visit, the issue was not addressed while we were there, nor did anyone follow up afterward. For a restaurant of your caliber, we expected better service and accountability. . read more