I thought I needed a new battery, and came in to purchase one and have it installed. An employee…read morecame out to test my car and make recommendations based on that. He thought there was life left in the battery and that it had likely died due to something with the engine or a light being left on. My car also had a check engine light and he ran diagnostics to see what was wrong and printed them out for me to take to my auto shop. He was knowledgeable, helpful and not pushy at all. As a woman, I stress about dealing with any car related problems due to the stereotypes in the industry, but this experience changed that!

Fred at AutoZone went above and beyond to help me with a stubborn battery that refused to come out…read more He worked through the cold with so much patience and vigor just to make sure a new one was installed correctly. He was persistent and I truly appreciate his effort. I'm extremely appreciative, and thanks to him, my car now has a reliable battery. I highly recommend this location because of service like his!

Came in needing a part and asked them to look up my vehicle. They gave me the wrong part, so I…read morereturned the next day for a refund. The manager refused, then started making excuses about not wanting to get fired over a $7 item. I don't need to hear your personal problems. He even told me to sell the part online to get my money back. The manager was completely dismissive, unprofessional, and had zero accountability. When I called customer service, they said nothing could be done and promised a call from the general manager within 24 hours. It's been almost two weeks with no contact. Staff clearly don't know what they're doing, and this manager can't handle even a simple situation. Extreme red flag. Avoid this place entirely unless you know exactly what you need and can deal with rude, incompetent staff.

Joseph assisted me and changed my windshield wipers. He was kind, professional, and extremely…read morehelpful. Thank you Joseph!!

Terrible experience. I had to place an order and cancel because they didn't actually have it in…read morestock. Then I placed another order, only to have to cancel that one too because again--they didn't have enough in stock. To make things worse, the cashier checked it out before even confirming inventory, so I had to go back and return it. The website clearly showed it was available, but in reality, it wasn't. Do not go here unless you want to waste your time and get completely screwed over.

I like Advance Auto Parts in general because they offer auto parts that we can install/repair…read moreourselves. They do free alternator/battery tests as well as windshield wiper installations for free. The customer service is always hit or miss. I originally walked in asking if they can do a a battery/alternator test. He said yes, that he will be out in a few minutes and asked me to repark in front of the store. It took longer than 10 minutes for him to finally come outside. He did the battery test and said it's fine, but that it may not last much longer. I told him I would rather just have the battery changed and that I have one in the car. He was hesitant to install it in case it was the wrong battery, but I had purchased it from Costco and already knew it was the correct one. There is plenty of parking available, but they do share the lot with Gold's Gym and Dollar Tree (as well as other businesses), so I'm sure it can get busy. I'm giving 3 stars mostly because of the wait time. If I'd known I'd be waiting that long, I would've just gone to the other one on the way to my original destination.

Perhaps it was the error in going just moments before they closed. We went in looking for wiper…read moreblades. The set up there was a bit different then we had found in other auto parts store, where there is a small computer you put in your make/mode/year of car and it tells you what fits. Unfortunately Car Quest lacked this, so up to the counter where the person at the counter didn't know who made the car much less could easily find what we needed. Eventually having to call a co-worker in to assist and they were able to find the wiper blades in the back area. Also the parking at this place is less than stellar, the time before I tried to go in but all of the spots in the front of the store were taken by their own parts delivery cars. So I ended up just rolling over to the other auto parts store nearby.

I purchase all my car parts here. The staff is super friendly, always willing to help and really…read moreknowledgable. They know their stuff. Their prices always beat AutoZone, Advance Auto, NAPA, etc. If they don't have an item in stock they can get the item there the same day (in the afternoon) or within a 24 hour period, since they have other locations nearby.

Needed a battery for my daughter's. Lenny came out, confirmed we needed a new battery. Recommended…read morea battery for our needs and installed it immediately. Knowledgeable, prompt and professional. Back on the road. Thanks Lenny!

The young asian manager was very disrespectful and not customer service minded at all. He did not…read moreknow the sale ads for the oil and filters deal or how to price out the sale advertisement. He needs more training on customer service and not being rude to people much older than him. I will no longer visit this store and maybe auto zone again.

First time my husband drops off his mustang here. The main thing people want in a mechanic is…read morehonest advice and repairs with quality work. I Think it's the guy who owns it but so very very nice, honest & helpful!! Performance By JAX a gem that meets all of those needs. Highly recommend!

From the owner: Performance upgrades on all types of cars and trucks, we also do general repair on all types of…read morecars and trucks. Mustang Specialist for over 20 years. Exhaust Systems, Wheels & Tires, Superchargers, Suspension upgrades, Truck and Jeep Lifts, Truck Accessories, Car Care Products, Racing Fuels, Royal Purple Oils, Batteries, Free battery test. All work estimates are free.

All I can say is a good costumer service is the most important for any business. I called at 6:09…read morepm first thing he says on the phone is can "you hold" didn't even waited if I would hold or not for quick inquiry for a part that is all I need but it seem a like the person that answers the phone is so much busy near closing time and I waited but you can tell if that person on the other line keeps putting you on hold for three times it looks like his just killing time till closing.I hope next time this business costumer service will treat customers call better. Not my lost this business lost one customer today.

No one knows of this place. But it's there. If you have trouble, ask for Dave or Carlos. If…read morethere is a woman named Janice, she can help if your not asking for anything to technical. Anything sophisticated or rare, ask the other two. If your looking for it and if they don't have it, they will find it.

Helpful staff especially if you need a new battery. They offer free installation and testing of…read moremany car problems especially if the car battery needs replacement. My car dealer said the battery need replacement and Autozone fixed it without charging me. The battery connection just needed to be cleaned.

Cartell was very helpful. I usually go to the one in Sterling but because of his great service and…read morepersonality I'll will be back!

great experience here! William was the tech who assisted me - he tested the battery and replaced it…read morewhen it became obvious that was the issue. he was very friendly and personable and made me feel welcome in an environment that I don't know much about. highly recommend William and the rest of the team here.

Terrible service! I originally went to the True Value hardware store (RICE) to find a bolt for my…read moreold Toyota Pickup. Unfortunately, I missed them as they closed at 1900. I recalled an O'Reilly store had opened up just up the street so I figured I'd have a look and see if they carried bolts. I walk into the store and I am the single customer. Two people behind the counter; a young lade and man. No greeting, no "can I help you"... they were interested in nothing except chatting to each other. I located the small selection of bolts in the store after a few minutes and I asked the young man if he had a thread gauge for the bolt. He responded with "no" and offered no assistance. I said "well then", set the bolts on the counter and walked out. I definitely wont go back anytime soon, if ever.

AutoZone is always a reliable source of parts and service, and it's close by! Last week I got…read morewindshield wipers and two weeks ago they replaced a battery for my GT500 for free because it was still under warranty.

Thank you, Jordan, for helping change the battery. A shout-out to Patrick for doing an amazing job…read morerestoring the headlights' cover. You are a gem, and they are lucky to have you!!!