I called and was on hold than the phone hung up. I assumed there was a line because I saw a few people coming out the store. A gentleman came out the door and held it open we started talking and he said how can I help you. Very personable gentleman. He tested my battery it failed I needed a new one. He looked up my purchases with my phone number. My last battery was in 2022 so the warranty was expired. He said we have 3 batteries in stock I got $22 off for trade in and paid $275 it comes with a 4 year warranty. He had a line so he told me he'll be out in a few minutes offered me a drink. Exceptional customer service. As he put my battery in I asked if he was the manager and he is. I knew it. He was super nice , knowledgeable and just pleasant. I just got off work and was really stressed, tired. I Will continue to come to this location and recommend it to others. read more

AutoZone is always a reliable source of parts and service, and it's close by! Last week I got windshield wipers and two weeks ago they replaced a battery for my GT500 for free because it was still under warranty. read more

Thank you, Jordan, for helping change the battery. A shout-out to Patrick for doing an amazing job restoring the headlights' cover. You are a gem, and they are lucky to have you!!! read more

AutoZone - Looks like a brand new headlights cover. - Auto Parts & Supplies Near Me - Sterling, Virginia

Not knowing much about my car except putting gas in and the occasional other repair that I go to YouTube to figure out, when my need oil alert came on my dash I drove to the nearest AutoZone that I could find. They've always been helpful in steering me to the product that I need or helping me with a repair that should be easier and more simple than I've made it. Today I went in simply to get oil specific for my vehicle and put some in since I was at least a quart low. What was an easy fix became more difficult when I dropped the oil cap down behind the engine and couldn't find it. I bought and returned two oil caps that were supposed to fit for my model car but didn't. Jordan and other staff members assisted with trying to use flashlights and other devices to locate the oil cap, but to no avail. They went above and beyond the call of duty over 2 hours. Even after I retrieved a new VW OEM engine oil cap from a local dealership, they were there to assist to make sure my car didn't sound like there was a loose cap somewhere below the engine. This has actually been similar to my experiences with other AutoZone shops around the area. I highly recommend to visit here if you need something simple or even something more complex because they are there to help and make sure that what you need has been taken care of. Make sure to ask for Jordan although all of the staff members were able to assist in one way or another. Highly recommend! read more

Got my battery and alternator tested for free. Tech that helped me seemed very knowledgeable.

Had my car battery replaced here. Staff friendly and attentive. Battery price reasonable at $220. Cost included battery installation.

If you want to be coughed on by a guy wearing his mask around his chin and be checked out in complete silence (only explanation I can think of is because I'm a woman--he sure was nice to all the guys checking out), this is the shop for you. The other employees in the stores were wearing masks, so unsure why check out guy thought he was exempt while he coughed for 5 minutes straight. Gross. 2 stars for at least having the part I needed. read more

The employees are friendly, helpful, and nice, especially Mr. Aaron. He is always willing to help me to find something. Yesterday he found a battery for my car because the right one was out of stock, and he quickly replaced it in my car and made it work. Thus, I am very satisfied and thankful to him for the great service. read more

I briefly stopped by this autozone to get a new battery for my car that kept breaking down. Though my visit was short, the people working there were so nice ! I would def keep coming back to this location . read more

Our vans battery died the day before thanksgiving, we loaded up the van Wednesday night to go out of town. I was able to jump the battery and got to this store about 20 minutes before it closed. I didn't turn it off just in case. The workers pretty much didn't want to install it, said there was some corrosion. Mind you I already purchased two batteries for my other cars this year from this store. Spent about $400 for those two batteries. I would have thought they would do it. But no. I still purchased the battery, so now I have spent like 600 bucks on batteries but this experience soured my outlook on this store . They just didn't want to. A day before the holiday and close to closing. I put the battery in myself on thanksgiving day with no problem! Did it in 15 minutes! Bad on them! Good luck using this store! read more

Mughees was terrific. He changed our car battery yesterday after it tested bad. He had the battery we needed in stock and installed it quickly and professionally. The whole visit took less than 30 minutes. Hats off to Mughees for his friendly service. Thanks Autozone. read more

Went on to their website, and ordered a battery for my 2009 BMW. Within a hour, got a call from the store about status. I stopped by in the evening to pick it up. Since I was already there, so to decide to get a pair of windshield wipers for my Volvo. This young clerk not only helped me to find what I needed, but also installed them for me in the dark where I was helping by holding a flash light. This morning, I was able to replace the car battery successfully. Great experience with this store!!! Highly recommend. Definitely will go back for my auto supplies. read more

Great customer service on 9/24/18 from Josh. I needed to secure a large plastic piece under the hood of my car that was dragging along the ground, and needed it to hold until next week when I take it to the auto body shop for repairs. Josh went the extra mile to help me find the best zip ties and then secured the plastic to my car -- in the rain! Definitely appreciated the extra assistance. read more

Thanks for going that extra mile and helping my car out EVEN THOUGH I didn't buy anything because it wasn't in stock. This is what customer service is all about and you just earned one for life. I wish I could give more then 5 stars. read more

So we were finishing up servicing the cooling system by topping off the fluid, when all of a sudden we hear a sound similar to a leaking faucet. We found the Tempature sensor seal has failed, it was leaking out heavy. Autozone employee Jc said they had the part and to make 100% sure he pulled the part himself! These guys saved the day by avoiding a bad night. May i mention they were the only auto parts store that had it available in hand. Great Team! read more

New Store...just opened. I needed a fan belt for my MTD snowblower. The staff member was unable to find it on the store computer but matched it up by going through about 25 fan belts to match it up...He matched it up exactly! I put it on the snowblower and it worked perfectly. Thank you for taking the time to help me out. Yay! read more

Wonderful service!! I came in for a mounting plate bracket and I was helped right away and they even put it on my car for me! I will be coming back! read more

Every time I go to this location I receive top-notch service. They are friendly, knowledgeable, and helpful.

This store has only been open a few months. It is well stocked and the personnel are knowledgeable and helpful. Jose wanted to be sure the wiper blade was the correct one, so he came outside and installed it for me - great service! read more