I love this place. Friendly knowledgeable staff. I go for emissions and safety inspections normally, but recently needed their help diagnosing a check engine light. Very helpful. I know what is wrong now, and that's what I needed to know. No hassle, get what you need from some true experts. read more

They took over a week to complete work in my car - yet did not fix a significant problem I recommend going a little farther (Caseys) to get work done read more

Took the wife's car for engine light, got a quote to replace all spark plugs (car was at 65k miles) because one cylinder misfired and there was carbon buildup. Took the quote showed it to people close to me and was ensured the cost was of normal market and not above. It really is their kindness that added to it. I'll be keeping this as my main spot, labor cost what it cost and when I was reassured if something goes wrong they will reinspect. Dolf and Fabio were my main points of contact and they were overly friendly, which I know is hard to find these days. read more

I came here one day when after trying to go to VA Tire n Auto and finding out they were booked up for like the next 2 weeks. Walked in and made an appointment for the next day. The owner was working (Dolf) and he was super nice and accommodating. This was like 6 months ago and I just never got around to writing a review. I've been back twice now for inspection and to get my brakes done. They were both great experiences and they haven't once tried to upsell me or get me to do ridiculous things I don't need. VA Tire would tell me I needed new filters everytime, even the times I had just done them myself in the last few weeks. This place is my go-to now. Highly recommend. read more

Fuck this place, I called asking about a pre-purchase inspection and the guy who answered the phone was obviously having a bad day because he did not answer my question and got offended when I asked him to repeat himself. Horrible experience, if that phone call was any indication of their service I'm never going to give this place any business read more

Dolf is a very honest broker. It's an apparent when your car is serviced. He will mention everything wrong with the car and help you prioritize. For example, I took my car to the dealer, they told me I had a leak from the top of my engine (not head gasket and from the oil pan as well, my axles needed to be replaced(front right), they recommended both for balance or some poorly articulated reason and implied I could have a transmission issue as well, did not tell me about 3 codes I knew my engine was throwing ( I pulled them myself and didn't tell them) ... So, I took it to Stone Springs and gave them no information but a clicking noise coming from the front right upon turning. His technician identified the problem, replaced 1 axle, told me the leak needed a dye test (makes sense) but, pointed out that the oil pan was covered in oil dripping down from the top, struts could wait and my car is running fine. He has a steady flow of business and is not desperate, this affords any business the opportunity to provide effective service. Also, they are a truly healthy atmosphere, everyone seemed happy and calm. I don't mind spending the money if it comes from him. Finally found a shop I can trust. His service staff are remarkably talented and knowledgeable Latinos...enough said...they can fix anything. Epic service. read more

The team at Stone Springs has always taken good care of me, my family, and friends. They are an honest shop and will provide their guidance without adding the expensive fluff. If it doesn't need replaced, or fluids changed, they won't recommend it, unlike the dealerships in the area. If it needs it, they will tell you and recommend it. Also, their work is warranted nationwide as part of a program they are in. Their prices are great, their services are great, and the people there are absolutely wonderful. They don't try to pull the wool over the eyes of Grammy or my wife. They are up-front and honest. read more

Another follow-up review: My 2011 Subaru Forrester is approaching 140,000 miles and in perfect running condition due to the efforts of Dolf and his staff. The cost of its maintenance during this tenure has always, in my opinion, been fair and reasonable. For those that are unsatisfied with or searching for a mechanic, I would highly recommend this Auto Center. Bear in my mind, that the cost of maintaining a vehicle can be somewhat costly, however, these guys are, in my opinion, as good as it gets!! read more

This is my go to auto shop for my safety inspection! I got through the line and check thoroughly but quickly... I waited in the car the whole time and it was great! So thankful there is a shop that is not going to always fail me and make me replace my tires or brakes... it's nice to be able to trust the auto shop instead of the dealer who always tries to sell me something... Tired of saying no and fixing it at home myself... read more

Needed new tires. Got quality service. Also had a leaking oil pan. Did great work. Had my car back quickly and everything works great. I love my new tires balanced and installed. Also identified a coolant leak and fix that for me. I have a 2011 Ford F150 am very satisfied with the work. read more

Stone Springs Auto Center - New Tires - Auto Repair Near Me - Chantilly, Virginia

Highly recommend! When Tire & Auto gave me a quote to basically rebuild my engine in what should have been a simple repair, I took our car directly to Stone Springs Auto where I was given a reasonable quote. Transparency and honesty is a priority for Dolf and his crew!!! read more

Highly recommend! After getting an insane quote from Tire & Auto, I brought our car directly to Stone Springs Auto who did the work for a fraction of the price. Dolf, the owner, has a great staff that are professional and honest. I have now shifted all my inspections and repairs to this business! read more

This place is amazing. They are super nice. Didn't push anything to be done or any extra costs at all. Like at all. And they have a huge open grass lot next to their building where your kids can run and play. Also next door there are big trucks coming and going for the kids to look at as wellFor me that was amazing because it's better then our kids sitting on our phones right?! Lol. Get outside and play. So not only was it great service and customer service but they were quick and have a great area for kids to roam and play and run. So any parents out there worried to bring their kids anywhere....here is your place! Edit: some of the employees have mentioned bugs and other wild life out in the grass so play at your own caution and/or ask the front desk if they have seen anything out there lately. :) read more

Stone Springs Auto Center - Big grass lot for kids to run and play. - Auto Repair Near Me - Chantilly, Virginia

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Bought a set of 4 tires with Lonny and his team. The pricing was transparent and very competitive. Recently had an issue with one of the tires, Lonny didn't hesitate to make it right and work the warranty claim for us. Outstanding customer support! They've earned my business. read more

This auto center is ran like a smooth well oiled machine. I use them to have my state safety checks completed. They have implemented safety measures to ensure the customers and employees are protected as best as possible. The staff is really friendly and they offer a military / Veterans discount. read more

Miguel was very helpful, their level of customer service is outstanding. I appreciate the honesty and quality of service provided. Experienced and thorough! I bring all of my cars here. read more

They treat you like a family member. They are always willing to go out of their way to help. There is no place that can match Stone auto springs service and commitment to its customers. They are genuine. I have a Toyota Camry and they covered everything. The owner is one of a kind. He will have you always prepared when you don't know how to prepare yourself after a car trouble. The only best car place: Stone Springs Auto Center read more

My Hyundai was having issues and randomly stopping in the middle of the road. I went to another mechanic in the area, and they told me that they couldn't help me because the car wasn't showing any engine lights... The mechanic basically told me to continue to drive the car even though I stated that it was unsafe to do so. I decided then to go to Stone Springs Auto Center. They were professional from the beginning, diagnosed the problem, and started working on it. The work on my Hyundai went AMAZING!!!! My car is showing zero issues. Not only that, but they ended up fixing my wheel ( which was left broken by another mechanic), putting gas on my car, and also solving another issue FOR FREE!!!!! I do not have enough words to thank you guys. Whenever my car presents another issue I will know where to go. please do not hesitate to bring your car here, I'm sure that you won't regret it! read more

Took two of my cars in for state inspection and the mechanic was honest and efficient.

I brought in my car to get it ready for a long trip. They gave me a ride home and I was picked up when the car was ready. They are honest, they clearly explained everything they had to fix and the final bill didn't "hurt". Highly recommend this place. read more

The owner is rude, defensive, and righteous. He likes to play lord and tell you he's doing you a favor instead of taking accountability and doing his job. It took me having to get on a call with the owner after he kept my car with him for nearly a month and INSISTED that all I had to do was drive my car around, for him to finally run a proper diagnostic test and 'miraculously' he figured out the issue, ordered the special parts, and my emissions was completed. UPDATE: Requested receipts (8/08) and itemized list of parts replaced to complete an independent inspection of my vehicle. Have not heard back from Owner/staff. read more

I have been going to Stone Springs Auto since 2019. They are so accommodating, kind, HONEST and fair. I trust them implicitly and would recommend them to all my neighbors, friends and family. My elderly mother recently moved here from Michigan and had to have the inspection completed. She has an older car so there were some things that had to be corrected in order to pass inspection. The cost of the repairs was SIGNIFICANTLY lower than other quotes I got and they went above and beyond with helping her fix some other items that she wanted done. They were so polite, warm, and respectful to my mom understanding her limitations, which made the whole experience personal and exceptional. We are so grateful for their service and care, and it's wonderful to know we have an honest business in our neighborhood. Please consider supporting them because they will definitely work hard for you! read more

Came here over the summer. Brought my new car in with only 500 miles. Asked them to mount new tires/wheels on my car and they took good care of it. Very professional and the price I paid was actually cheaper than what was quoted on the phone. Great customer service. read more

Very reasonable pricing and honest owner. Didn't feel like I was being taken advantage of or being sold something I didn't need. Very clean and tidy as well read more

I took my car for Emission Inspection and I am glad the inspector told me my Safety inspection also due sooner. He offered me to do it also, so I don't have to come back again. I am also very pleased that senior Miguel stands for me when a man tried to cut in line. I have a very excellent experienced every time I take my car or my daughter car to Stone Springs Auto Center in Chantilly Virginia. read more

I was changing my car tire today and when I looked away with my tire off, my car fell brake rotor first! It was clearly frustrating, but Dolf from Stone Springs Auto Center did his best to set me up with an appointment as soon as possible. When I went for my appointment, I can see why people love this place. Friendly service and fast (but accurate) diagnostic check. They found out that other than minor dings, my rotor was not severely damage. Also, they did not charge me for the inspection which I was not expecting! They managed to turn my stressful day into a pleasant day! I will definitely come back for other services, and I will definitely recommend my friends to check out Dolf at Stone Springs Auto Center! read more

This is exactly what I have been looking for, an HONEST and reputable mechanic! I visited another local big name shop where I've been a customer for 5 years and was told that I needed a new battery. This was in addition to my oil change and other work that I've already had done. Thankfully, I came across this shop on my way back! Dolf was very friendly and promptly pulled my car in for inspection. He showed me the battery meter which clearly stated that my battery was still in the good range under load and did not need replacement. I appreciate that even though I came in requesting a new battery as recommended by the other shop, Dolf took the time to diagnose the issue to check and turned down the sale to do the right thing. Bottom line, excellent customer service, honest work AND reasonable prices... I didn't think this existed anymore! I absolutely recommend making this your go to mechanic shop. My family and I will be coming back for everything from now on! read more

Great group of guys here. Def take their opinion as you can trust they aren't ripping you off. Work is top notch. Take my cars here for pretty much everything. read more

These guys are jerks. They have no customer service etiquette. It explains why this place shut down the first time.

I went in this morning for a car inspection and can not recommend Stone Springs Auto Center enough! Was in and out in about 10 minutes and felt very safe the entire time (everyone was wearing masks and I was allowed to stay in my car during the inspection). Will be back again in a year for my next inspection! read more

I was impressed by the staff and the facility, and told them so. Not only did they do a great job on my truck, but they reassured me that what I thought was a larger issue, wasn't. This means that Stone Springs Auto Center had ample opportunity to overcharge and upsell me, and thankfully they did not. I've already recommended a few other people, and I look forward to returning. read more

Really nice owner and mechanics. Price was half the other shops nearby. Asked for specific wheel bolt torque specs and mechanic was happy to do it to oem spec. Very courteous and I like that not crazy overbooked like the other local shops. Would come again for wheel/tire work. read more

I visited this new business on Saturday. I had my grandson sleeping in the car and when I mentioned that on the phone , Dolf immediately told me not to leave my car, he'd come to me for information on what I needed done. When my daughter arrived and we all chatted, Dolf shared family photos for which one showed a specific baby carrier. When my daughter asked about the carrier, within minutes Rolf had his wife FaceTime and answer questions about it. When Rolf realized he ran out of water, a trip was made to 7-11 so he could offer us some. Rolf also had great suggestions on a vacation destination. Oh wait! Almost forgot that this is an auto center! Thought for the 30 minutes we were there that we were visiting with family! So personable! Both my daughter and I love this place and it will be the only place we get our oil changed! Btw Rolf said he will check over any used car we ever consider buying for a super low fee. Love this place!! read more

Best automotive technicians in the neighborhood. Dolf and his crew are awesome. My wife and I have been bringing our cars there since 2017 and have always had a great experience. I've brought my subarus there for multiple issues and the price has always been fair. Lonnie sold me on a set of 4 continental tires that came with a nice rebate, and Nick is super friendly and fast on state inspections. Polite, professional, and friendly! read more

I have a 2012 Toyota Camry hybrid that I bought used from a dealership. The dealer sold me a warranty. Then last year in 2021 when I took the automobile back to the dealership for inspection tire rotation and change of oil it cost me $600. The dealer also said that I needed to replace a part that Works in the suspension. That was going to cost me $1,500 and I said no. This week when I brought my car into stone Springs Auto for inspection, tire rotation and oil change; I showed Paul the estimate from last year's experience. He couldn't believe the financial quote. He was going to do the inspection and check the suspension. He said the part in the suspension was slightly leaking but it would be able go for one more year before I replaced it. He did the inspection and gave me to the state a two-year renewal on my registration. The total was $160. Then the next day they made an appointment for me at 9:00 a.m. took me right away changed the oil and rotated the tires for $89. I only live 3 Mi away from them and it's better than driving the Springfield to the dealership. The care , the cost, and the efficiency will bring me back time and time again read more

Stone Springs Auto Center - My used 2012 Toyota Camry Hybrid - Auto Repair Near Me - Chantilly, Virginia

They are not consistent with pricing. You agree to a price, and it is increased when work is completed without any explanation to the bill. All you are told is the guy who served you is away. I am only going by what is on the system. read more

Girlfriend had an oil change here (as she normally does) and they said the oil pan gasket was leaking, gave her a quote for ~$2000 to fix. I nearly flipped out when she told me. I looked under the car - oil pan gasket dry as a bone. However, oil was dripping from the drain bolt. I checked the drain bolt and it was FINGER tight and I could loosen it. I retightened it to OEM spec torque, wiped everything dry and no leaks yet. They also told her that they 'topped off the oil' - Wait.... didn't they JUST do an oil change but a few mins earlier? Why are they 'topping off the oil' if they just changed it? Not sure I would trust these guys any more - you decide for your self. read more

Highly recommended! I've done most of my own car maintenance over the years but I'm getting too old for that s*it now. My car was making some front end noises and I was pretty sure it needed tie rods so I bought the parts on eBay and asked the owner, Dolf Arteaga, if he would install them for me and do an alignment. He said they couldn't use parts I had sourced because of liability reasons but gave me an estimate and we scheduled it for the next day. He found that it was the stabilizer links that needed to be replaced so I gave them the OK to proceed. The car was repaired for much less than the original estimate. These are good, honest folks and I plan to use them again for any car maintenance and repairs our family needs. read more

Great group of staff, honest, and quick. Also they do not overcharge like everyone else in the area! Will be my go to shop. Highly recommended! read more

My husband was told that if we wanted an oil change/emissions done on my vehicle that we would have to wait with my car as it's the "new law". Needless to say, we couldn't stay (newborn and COVID - no thank you). Thank goodness we didn't because come to find out, it is not a law. Not sure why a business would want you to hang around amid COVID. If they lie about this, what else would they lie about regarding my vehicle upon inspection? read more