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    Plotke Plumbing & Heating

    3.8 (108 reviews)
    Open Open 24 hours

    Services - Plotke Plumbing & Heating

    Plumbing inspection

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    Primary Bathroom Toilet and Mess
    Faye D.

    This review has been a long time coming. We used Plotke a few times and were happy with their service. In February 2024, we had a sewage backup in the downstairs sink that spilled over onto the floor and flooded the hall. Plotke sent us a plumber who must not have been very experienced. He didn't bring a camera and stated that he would need two people to use one. He snaked out the line from the backyard to the street, but that did not fully resolve the issue. He pulled one of the upstairs toilets to snake the line down to the first floor. Rather than the snake going down the line, it went horizontally into the primary bathroom, breaking the toilet, nicking the walls, marble flooring, cabinet and bathroom door. In addition, it made a mess of sewage on the floor, walls and door. Another Plotke plumber came by to help. They used a camera (finally). I asked them about fixing and cleaning the mess in the bathroom. They gave me some excuse about not cleaning even though Plotke made the mess. They certainly saw the mess they made. The only thing they did was replace the broken toilet. I think they forgot to seal around it, too. Well, we were in the thick of it because we still had a problem since water was backing up in the upstairs shower. We called a different plumbing company, T.M. Bennett. He brought a camera; was able to use it by himself. He was knowledgeable, found the problem, and resolved the issue. Of course, we had to replace the downstairs flooring, vanity and some of the walls after the backup and that took a long time. See photos showing some of the damage to primary bathroom walls, door, toilet, cabinet and mess caused by Plotke. By the way, Plotke never refunded any of the money we paid them.

    Outdoor water shut off that plumber left during rain storm.
    Kapualani B.

    They answered their phone and sent someone on 1/30/24 out to fix at the time provided. The job required a replacement of the water valve connected to toilet. That was done to satisfaction though I was surprised of the condition he left it in. The bathroom was clean before but he left black streaks of grease and gray/black marks on toilet tank, toilet cover, seat and wall. Not sure why the toilet got all dirty since the valve was on the wall. Two days later I noticed he left the meter box near sidewalk with cover open and a water device connected to meter. We called company and the woman said she would have Matthew come by and correct. Well it's 2/3/24 and no one has come to put the outside meter gage and box cover back so we did it. Hopefully we got it right. Don't use this company the quality and work reliability is not good. Also discovered that our hot water circulation was not working on our kitchen sink. I found that the circulation pump on the hot water heater had been unplugged from the outlet. Only possible explanation is the plumber unplugged it and forgot to plug it back in.

    Completely unethical attempt at collecting funds for no work.

    I had used Plotke for years up until company was sold to current owners (last time I used them was probably 6ish years ago). Back when I was using company under Claire's ownership/leadership, Plotke was not cheap, BUT they were reputable and did excellent work! A few months ago I believed I had a plumbing issue (6/24) n called Plotke. An online form requesting a service appt must first be filled out. Next came a series of texts between myself n a woman named Perla at Plotke. I described in detail the previous work that had been done in this area of my condo n why I thought there might now be an issue, an in-wall leak, specifically, thus warranting a request for their services. An employee named Jason came out the following day . Jason spent a solid 5 minutes explaining back to me what I had explained to Perla...5 minutes upstairs away from actual area with issue. We went downstairs to bath area where Jason reiterated, for another 5 min, what he had said upstairs but this time adding I would need to call in a leak expert b4 Plotke could/would determine anything. Back upstairs for Jason to exit ... he said he "didn't want to" charge me anything n was leaving the ticket open until I got a leak specialist to look into ...again, regurgitating everything I said to Perla. . A few weeks later, guess what I got WITH all above description of interaction! A bill for $220! I called Perla, refused to pay $220 n agreed to a reasonable site visit charge of $75. I do not recommend this company!

    Our new water pressure regulator.

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    8 years ago

    I lived in Encinitas at the time. It was your company but good try for trying to cover it up.

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    Kasey S.

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    13 years ago

    thank you Greg Dunk for you fast friendly service. you saved my day

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    15 years ago

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    10 years ago

    Brendan has done several excellent jobs for us, in bathroom and kitchen. Friendly, diligent, and competent.

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    12 years ago

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    15 years ago

    Responsive, friendly, good work, reasonably priced. What more can you ask?

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    11 years ago

    wonderful service, easy pricing, nothing hidden or added later. great results! fix it right the first time!!

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    Page 3 of 3

    Ask the Community - Plotke Plumbing & Heating

    Review Highlights - Plotke Plumbing & Heating

    HONEST and ON OUR SIDE Two days without a sink, dishes piling up and home remedies not working.

    Mentioned in 4 reviews

    Read more highlights

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    Is Dr. Piper REALLY as good as the other reviewers indicate? Very simply, YES!…read more When we discovered we needed a full re-pipe of our home I found Dr. Piper on Yelp and requested a quote through the app at 11:20pm at night. No joke, less than 5 seconds later my phone rings and it's Radi. After jumping out of bed and running down the hall to avoid waking up the wife and kids I gave him a few details about my home and we arranged a time to come over the next evening (again, after hours to fit my schedule). After explaining his services in detail and providing an estimate on the spot we chose to go with Dr. Piper because: 1) We wanted copper, and he uses only the thicker type-L copper, not the thin cheap type-M copper you get at the big box stores. 2) He is the only plumber we found that patches their own drywall holes and textures them (quite flawlessly I might add - even the popcorn ceiling) 3) The expansion tank that others didn't even mention or want to charge extra for was included in the price. 4) Everything is installed per current plumbing code and he gets all required city inspections along the way. Everything is done on the up & up. 5) Dr. Piper's estimate was not the lowest or highest, but was very competitive for the services he's providing. As soon as I saw the first section of pipe meticulously routed through the ceiling joists I knew I had made the right choice. And his crew did worked long days and got the job done in slightly less time than Radi estimated up front. After dealing with some hack plumbers in the past I can safely say I've now found my go to plumber for life.

    Dr. Piper did my repipe 9.5 years ago and yesterday they would not honor my lifetime warranty to…read morefix a leak that happened this weekend. This company used to be great when Radi was there but now he is at Repipe On Time Inc. Pex & Copper Repipe Specialist. He showed up in under an hour when I texted him. Go with Repipe On Time and ask for Radi. He will earn your business.

    Plotke Plumbing & Heating - plumbing - Updated August 2026

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