Just want to give a shout out about some over the top service I had recently…read more Called Burtech Plumbing on a Sunday at the last minute for a clogged toilet. Vivian was friendly and helpful, got me on the schedule right away. Kyle came out, did a great job, and was honest and professional. Excellent customer service and quality work. Would highly recommend.

The good. Nice…read morestaff. Quick service. The bad. Not locally owned. Way way over priced and nickel and dime. Almost $300 for a 5 min repair. AND $10 credit card or debit card fee added on. Lame. I sent them a photo ahead of time. They could have quoted prior to showing up. But instead want a $80 fee to tell you they want to overcharge.

Alex came by right on time, was polite, professional, and quickly found my leak. He did exactly…read morewhat he said he was going to do, charged a very reasonable price, and completed the job efficiently. I have absolutely no complaints. Five stars all the way across! I would definitely recommend Alex and this company to anyone in need of plumbing services.

I was grateful for a prompt response and arrival. Was not overly confident in the tech's skill…read morelevel based on his understanding of the project. The work was non-emergent and I had two other plumbers quote it. Pure Plumbing's quote was 3x the other reputable companies that quoted and we ended up using. Beware of price gouging. Note per management's reply, must call them and ask for fair pricing.

Around 9 PM I went into the garage to move the laundry and was greeted with a pool of water flowing…read morefrom beneath the hot water heater and soaking the floor and carpet. Thankfully I caught it early or it could've been a huge disaster. After stabilizing everything by shutting off the water and gas, I came onto Yelp to look for highly rated companies with 24/7 service. I wasn't aware that plumbers don't sleep, the first company I called sent a technician out the same night. After I received the quote I uploaded it to an AI that told me that it was a good solution but significantly more expensive than I should be paying. I decided I would also call a highly rated company that specialized in water heaters, and the AI listed JG Water Heaters as well as a couple of others I left a message for JG and the owner called me back quickly. We spent about 15 minutes on the phone talking about the solution, the prices, the options, the risks, etc. His verbal quotes were significantly lower than the other company, and he could send a technician out first thing in the morning. The information that I uploaded to the AI resulted in a thumbs up and a couple clarifying questions, but seeing as though I was in the middle of a water emergency I wasn't going to go out and get the normal 4 to 5 quotes for work The technician arrived precisely on time the next morning, examined the entire situation and determined that I had two really good options. A plug-in place replacement 50 gallon tank, or to go tankless. The outlets, gas lines, vents, etc. were all perfect for tankless and they gave me a competitive quote. I decided I did not want to go through flooding again and decided to spend the extra money on the tankless system. Over the next 4 to 5 hours the technician worked diligently installing the system, and he wasn't even bothered by my occasional visits and questions. At one point the owner came out to drop off some equipment and I got to meet him in person. After the install was complete we went through the house to make sure everything was working properly, and the technician hauled away the old hot water heater and cleaned up after himself. My adult son took the first shower with the New system and said it was perfect. No issues at all, although I had to turn up the temperature a little bit to what we were used to. I highly recommend JG Water Heaters. Great people, super fast response, and what seems like a reasonable price. I'd be more confident if I got more quotes, but AI is pretty good at evaluating proposals and they said this was a good one. I have confidence that if anything goes wrong they would come out in a heartbeat to take care of it. Thanks JG Water Heaters for helping me avert a disaster and getting me a hot water system that will probably outlive me

WOW!!! Quintuple HUGE thumbs up for Jericho and his team, and especially Christian, our truly…read moremasterful installer. My entire family is so so fortunate that we got referred to you! JG made it the least painful process of replacing our burst traditional water heater ever (we have had this happen too many times) and finally they helped switch us to a tankless system. Appointments were quick and convenient, and Christian was super efficient and confidence-inspiring. He surveyed our system and made sure he took care of any other problems easily that we were not aware of in the same visit. Keep up the amazing work!

Our tankless hot water heater stopped working on Friday, we were out of town and just my daughter…read morewas home. I started calling plumbers on Saturday and decided to try this company as they had 4.9 stars. Their technician Ben was wonderful and came out in the same day to take a look at our water heater and we needed a new one! They were able to get us the new unit and installed it on Monday. This is top notch customer service, most all of the other plumbers could come out to take a look Wednesday. Highly recommend!!

Highly recommend this team! Ben squeezed us into his schedule to make sure our hot water was back…read moreup and running the same day parts arrived. I am so grateful for their expertise and professionalism and will be sure to use them for any future needs!

Professional, honest, and quick to fix the issue. Great communication, reliable service, and…read moreeverything was handled efficiently. I would definitely recommend them and would gladly use their services again.

Encinitas Plumbing is ALWAYS my first call. We've been using them for years for everything from…read moresimple maintenance to installing an electric water heater. They are responsive, kind, knowledgeable, efficient, and fairly priced. I love supporting a local small business.

Overall process was great. Plamen responded to the initial request and after looking at some photos…read moregave an initial estimate and scheduled some time to swing by. Was very flexible around timing and kept in communication. Provided a quote, which was lower than the initial estimate and agreed to start the following day. We went with a tankless water heater and couldn't be happier with the upgrade. Thank you! Will be recommending to all.

My water heater finally gave out after 13 years on a Friday night. I requested several quotes…read morethrough Yelp, and Plamen was the first to respond. Since a storm was heading toward San Diego that weekend, I wasn't sure if anyone would be available to help on such short notice.Plamen exceeded my expectations. He arrived promptly at 9:00 a.m., exactly as promised within his 9:00 to 10:00 a.m. arrival window. He provided a very reasonable quote, and the entire water heater replacement was completed in just two hours.This was by far the most stress-free home repair experience I've ever had. Plamen was professional, reliable, and efficient from start to finish. I highly recommend his business to anyone in need of plumbing services.Thank you, Plamen!

absolutely awesome. He was incredibly knowledgeable, professional, and clearly knew exactly what he…read morewas doing. He quickly figured out the issue, explained everything along the way, and got the job done in a timely manner. Water leaks are obviously stressful, so I'm extremely grateful for how easy Chase made the entire experience. It's such a relief when someone shows up, knows their stuff, and takes care of the problem the right way. Really appreciate his help today and would absolutely recommend Chase and Mastercraft Plumbers to anyone looking for a great plumber!

Subject: Unresolved property damage and failure to honor warranty…read more I am writing this review to share my experience with Mastercraft Plumbers Inc. regarding a project that resulted in irreparable damage to my bathtub. While the company performed the initial task of removing a corroded screw, their technician's negligence resulted in significant, irreparable damage to the bathtub. Despite a written warranty guaranteeing workmanship, the company refused to restore the tub to its original condition, instead proposing an inadequate "refinishing" remedy that did not meet professional standards. After months of attempting to reach a professional resolution, I was forced to pursue this matter in Small Claims Court. On June 8, 2026, the Superior Court of California ruled in my favor, confirming that the company failed to meet its obligations and awarding a judgment for the full cost of the necessary replacement. I am sharing this factual account to assist other consumers in their due diligence. I have attached the Court's Minute Order and photographs of the damage for transparency. I am posting this as an addendum to address the owner's response. I wish to clarify that the facts of this matter were adjudicated in the Superior Court of California (Case #25SC04822C). On June 8, 2026, the Court ruled in my favor and awarded a judgment for the costs of repair, rejecting the defendant's claims. My review is based on these documented findings, and I stand by the facts presented. I have attached the Court's Minute Order for transparency to allow future consumers to make informed decisions based on the official record.

Sammy and Ben were great! Ben handled the logistics and was on point the entire time. They were…read moresuper quick and were able to get to my place within the hour to replace my water heater. Sammy the tech was quick and efficient. In and out in about an hour and did a great job on the install. This is the second time I have used Quick and will continue using them.

We've used Quick Water Heater & Filtration Company twice now and have been very happy both times…read more Our first install was back in 2019 with Gregg and Jacob, and everything went smoothly. This time around, our Rheem water heater failed before reaching even 7 years, despite having a 12‑year warranty. Even though Quick is closed on weekends, Brandon texted me and set us up first thing Monday morning. Ben (sales) was extremely helpful, walked me through all the options, and made a genuine effort to get Rheem to honor the warranty. Unfortunately, Rheem couldn't provide a replacement and instead offered fair market compensation (still TBD). Not thrilled with Rheem, but Ben handled the situation professionally and kept me informed throughout. We ultimately went with a Bradford White, and Sammy installed it the same day. His work was excellent--professional, efficient, and spotless cleanup. The Bradford White + installation was very reasonable and very surprisingly comparable to my prior installation. Very impressed with Quick's responsiveness, professionalism, and ability to turn everything around in a single day. Highly recommend them.

West Coast Heating and Air recently replaced our old, broken HVAC system. From the initial estimate…read morethrough the installation, everyone was courteous, professional, and right on time. The installers, Ilya and Max, worked incredibly hard, were respectful of our home, and thoroughly cleaned everything up when they were finished. The installation took place during an intense heat wave, but they both persevered through the two-day job with a smile and a great attitude. A minor issue with the installation came to light a few days later. We called West Coast Heating and Air, and Christian, the technician, came out that same day. He worked overtime to quickly diagnose and remedy the problem, and we really appreciated his dedication and responsiveness. I highly recommend West Coast Heating and Air. The entire team are superheroes in my book! Being able to feel cool and comfortable again during this summer heat wave is amazing. We couldn't be happier with the experience!

WONT OVERCHARGE, COMPLETELY PROFESSIONAL TEAM. ***ASK FOR ERIC BY NAME***…read more This company is the real deal. Eric diagnosed the issue within the minute, and even took care of some minor issues during the call. Completely educated me on proper a/c care and maintenance. Finding a trustworthy a/c company can be a painful trail and error; I know too well. I've lived in SD for 14 years, and folks West Coast Air is the go-to for a/c. BOTTOM LINE: PROFESSIONALS WITH THE RESOURCES TO GET YOUR AIR UP AND RUNNING, FULL TRUST & CONFIDENCE!

I left a previous review for replacing our 75 gallon tank; this time we had a sediment blockage…read morethat was causing our hot water recirculation system to become ineffective. I tried myself to remove the blockage with a "Sediment Buster" tool, which didn't work. Dustin came out and cleared the problem within about an hour, including cutting and rebuilding the recirculation plumbing. The price I'd call reasonable for a plumber that knows what they're doing.

Jerry Did a great job! Got the job done right the first time. Fast efficient and friendly. Worth…read moreevery dollar! and the follow up 4 month later from Jennifer was really appreciated! I'm located in East County and I appreciated the great service overall.