The design assessment , product management was exceptional…read more Stacy Doan was accommodating and helpful in providing extraordinary products and services to my home project. The Wagner teamwork is outstanding. I will go forward with the Wagner Floors as Stacy performed to know and understand the process and design especially for my home. Thanks Wagner Floors. Dean and Tina in Lakewood. ​

ok round two = i had the company come back to fix the things they needed to - modeling in the…read morekitchen - glue on the floor - well there was a spot on my baseboard that the paint had been removed - well instead of paint it they put cocking over the spot - how cheap - then they broke the leg on my dining room table when moving it and the crew manager told me it was my fault and i needed to deal with it. never again - i did email the owner with no reply. have a good day!

Very diligent and disabled into the customers need. While they did not win the bid at my rental I…read morewould definitely use them in a heartbeat at my primary home.

We purchased our home from the previous owners, who had these floors installed by Simply Floors…read moreabout five years ago. Unfortunately, they are already falling apart throughout the house. Whether it's due to poor installation, poor-quality materials, or both, the flooring has not held up as it should for such a significant investment. Given the amount the previous owners paid, this level of durability is extremely disappointing. We now have to replace the floors much sooner than anyone should reasonably expect. We will be using a company that stands behind its workmanship and products with a warranty and quality that extends well beyond five years. Based on the condition of these floors after only five years, I would not recommend Simply Floors. A few photos below but it's all over the main floor you can tell they were not installed properly as they are all popping up. And yes I know the warranty was not transferable I just wanted to post so others know the quality to expect before making such a large investment!

We recently updated a multilevel townhome, which included painting, new carpet, and minor repairs…read more After exploring options at big box stores, we discovered Simply Floors in Aurora. They offer a great selection of carpet without being overwhelming. The price of the carpet included both padding and installation, and they use their own installers instead of third-party contractors. The order came in earlier than expected, and it was finished within two weeks The two-man crew was efficient, clean, and very respectful. They did a beautiful job, and we were particularly impressed with the stairs; they look fantastic! I will definitely use Simply Floors again and highly recommend them to others.

Kim was a huge help. I am in the process of selling a property but do not live in the area. Kim…read moregave me honest assessments on what would look most attractive to a buyer while also balancing my budget. Install was professional and quick. I'll be coming back next time I need carpet!

As one of the other reviewers said, these guys use subcontractors of varying quality. They had to…read morerefinish the floor 3 times because the owner insisted on sending the same crew back each time (which makes sense if using a fixed-price sub - keeps their profit intact). I communicated my concerns professionally (and almost apologetically) with the owner as we went, but I'm not sure that any of them were addressed directly with the crew - rather they were just given basic instructions at the start of each day to fix the problems from the last go 'round. I'll give them credit for trying to make it right, and the floor looks a lot better than it did when they started, but it still wasn't 100% at the end and they didn't want to listen to any more complaints. A list of items specific issues that as far as I can tell were never communicated back to the crew: - The first thing the crew leader did was take a dump in my bathroom, without asking, and made this a daily ritual. - They didn't bother to cover anything up before sanding - no sheathing between rooms, no covers over the vents - so dust was everywhere in the house. At least I had the good sense to turn off the HVAC, but still had to change the air filters several times before they finished the job. - They sanded/buffed the carpet, trashing it where the carpet meets the hardwood. - Stain was applied in some places across grain / boards rather than same direction leading to stripes (1st attempt), and inconsistently leading to dark splotches (2nd attempt). - They used my ladder (from the garage) without asking. - They left gobs of topcoat around trim and puddling elsewhere. - They did not take the time to use filler properly after the second attempt - there are dark spots around nails, knots, and where sanding was rough. - Hand sanding was quite rough in several areas leading to dark stain, especially around trim, cabinets, toilet, etc. And they didn't thoroughly clean or screen before coating in several places, leading to dirt and debris in the finish. - Stain spatter was left on the wall from brush work and flinging wet towels. The sinks were a left an absolute mess. - There was no real cleanup to speak of and patches of grass are dead in the front yard where they cleaned stain off their tools and equipment. - The "suicide cord" they were using to connect to 240V was a fire and safety hazard. After attempting to share my last round of concerns (not asking for them to redo it again but rather just trying to share some of the issues for future improvement), Anthony told me to stop looking so closely and asked, "You gonna blast us on the internet?" indicating his level of concern. For a website that touts their high level of professionalism and reputation, the crew did not reflect it. If I wasn't a professional contractor myself, then this might have been a traumatic experience. And if I knew the crew and could have hired them directly, then I would have undoubtedly paid half as much... but then they might not have redone it 3 times (especially because I would have kicked them out after the second attempt). I never asked for a discount, and one was certainly never offered. I'm leaving 2 stars because on Yelp that means it "could've been better" but for the price I paid to go with the "pros" I regret not giving one of the other bidders a chance.

Update:  It's now been 2 months since my wood floors have been resurfaced, and I'm very happy with…read morethe work.  The crew brought out the natural wood grains, and they show beautifully.  Also the hardener is fantastic.

Alan from Capital Carpet was able to meet with me timely while I was in the city for my rental…read moreturnover. He was very knowledgeable about how the carpet should lay out. His quote was reasonable and he was able to give me a timely date for installation. Not pushy, just a nice guy. My son stated the installers did a nice job.

Couldn't have been happier with my experience. Had I known it would be done this well, this…read moreconveniently and at this price I would have done it months ago. Highly recommend Alan if you have some stairs that need some love.

We have used Bryan and Floors Free twice now in the last year. We have LOVED the work and service…read moreand plan to use the company again for other projects. About a year ago we hired Floors Free to take out carpet and put in hardwood floors in two rooms to match existing hardwood in our kitchen. Bryan and team also refinished the existing kitchen hardwood and stained all three rooms to match. The process was unbelievably smooth and the quote was extremely reasonable. Communication was easy and the project was done in no time, before we even moved in. The floors are beautiful and we remark all the time how they totally transformed our house. Bryan's team matched the existing hardwood perfectly - we actually can't remember where it started and stopped. The work is just fantastic and we plan to call Bryan again when we re-do some other flooring throughout the house. Then most recently, Bryan and his team put in our kitchen backsplash (previously we had an adhesive "tile" until we were ready for real tile). After initially starting work with another more expensive company that we fired (dodged a bullet!), we remembered that Bryan's company did tiling. We were so happy we contacted him and wished we had sooner - quote came back next day and we were able to get work scheduled within two weeks! Bryan told us his tile pro was an artist and he truly was. The work was clean and took much less than two days. Bryan worked with the tile we had previously purchased, and we supplied tile adhesive and the grout - we loved that we bought them ourselves and were not up-charged for supplies. Thomas the tile pro was in and out - he was so friendly and obviously proud of his work. We wouldn't hesitate to contact Bryan again for more work. Reasonable prices, easy to get ahold, completely flexible - great all around. Floors Free has taken our house from bland to beautiful!

Floors Free is the best flooring team out there. Prompt. Quick. Hardworking. High-quality…read moreproduct/results. Goes the extra mile. On-schedule. Gives solid suggestions that they don't need to. Excellent communicators. Bryan and Kieth are simply ... OUTSTANDING!

TGB Flooring sanded and refinished the hardwood floors in our mountain lodge; We are so happy with…read morethe results. TGB craftsmanship and attention to detail exceeded our expectations. We've received countless compliments on our beautiful hardwood floors, which have withstood extensive daily use. We highly recommend TGB flooring to provide excellent service at a good value.

So happy we hired TGB. We had them do one floor of a house we will be moving to and we won't call…read moreanyone else when we have the flooring done on the house we are leaving. The estimate was spot on and the work time was before the estimated time. Perfect. We were really impressed and appreciate how committed Brendan was with the craft and precision. We were concerned with the idea of the dust from the job, but they were spot on in saying it would be a dustless job. No heavy plastic barriers or limited access, yet also no cleaning after on our part. Once the job was finished, everything was as clean before it began and we had a new improved floor! Pricing was a great value for what we will enjoy for the coming decades. Brendan also was kind to us and our kids making it an easy call in the future. We won't call anyone else.

Brian refinished the red oak flooring in my 1962 home that I was beautifying for sale. The floors…read morehad never been refinished. My main concern was water damage from a waterbed which warped the boards. I was also concerned that the sanding would leave a ton of dust everywhere. Their "dustless" sanding system really works. And the refinished floors were beautiful. Brian left me 1/2 gallon of poly to finish the raised floor (stairway) of the front, coat closet. That was enough poly to top coat all the doors and door frames I was refinishing. I screwed up at the end of my woodwork finishing and left the lid off the poly. I used a higher end stain for refinishing and figured their poly would work just as well to finish the job (just the FRONT DOOR!). It didn't. My "higher end" poly was awful to work with and the end finish wasn't acceptable to me. Brian praised the poly that he uses and that the finish won't yellow. I will praise his poly as a great finish to work with. In general, Brian was very respectful of my house, did a beautiful job, and uses quality products. I very definitely recommend him and would use him again.

I have been wanting to write a recommendation for Independent Hardwood Floors for a while now as I…read morehad the work completed back in February 2020. Due to some unforeseen health issues, I have not been able until now to get this review completed. Brian, the owner is the one that does all the work from start to finish. He is a real craftsman and cares greatly about the quality of his work. I had water damage from a leaking ice maker and about 14 boards needed replacing completely. Brian had to cut out the old boards and replace with new unfinished Oak boards. Brian also suggested using a different stain than the one we had decided to use. Boy, was he right. The stain he recommended was a much better choice. Brian was always on time each morning and worked each day until each step in his process was finished. Brian had to make several other repairs to the floors before sanding and staining all the main floor. Brian was extremely careful not to get any stain on our new carpets. We couldn't be happier with his quality of work, craftsmanship and dedication to making sure we were 100% satisfied. Brain is easy to work with and willing to handle any additional items, or areas that might need special/extra attention too during the job. And as an added bonus, his quote was one of the better quotes we received for our job. Thanks Brian for the fantastic job!