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    Knots Flooring

    5.0 (5 reviews)
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    Updated 3 months ago

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    4 months ago

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    6 months ago

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    8 months ago

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    Wagner Floors

    Wagner Floors

    4.1
    (31 reviews)

    The design assessment , product management was exceptional…read more Stacy Doan was accommodating and helpful in providing extraordinary products and services to my home project. The Wagner teamwork is outstanding. I will go forward with the Wagner Floors as Stacy performed to know and understand the process and design especially for my home. Thanks Wagner Floors. Dean and Tina in Lakewood. ​

    Finally getting around to this review.. 11 months later. Quote was not the issue, we ordered the…read morecarpet on sale and had the project scheduled a month later. When the subcontracted came they started the project and RAN OUT OF CARPET. 740 square feet short. It had to be specially ordered again from the carpet company that they use and that took 7 days to get delivered to their store. You would think that since they do the measurements and book a project that they would show up to the job with enough carpet to complete the job. The subcontractors had to communicate this with us. Wagner did not call and apologize for the delay or lack of knowledge. It took an additional week for them to come back and when they did come back they were supposed to come between 9-11am. They did not come until around 3:30 ish. I also was not told they were coming late I had to keep asking. After the carpet was installed they had left a huge mess for us to clean up. All of the leftover carpet fringes were all over the place. The LVP guys, pushed the excess material into the basement drain causing it to clog. Communication with everything was horrible. Before our carpet was installed we had brand new drywall installed and my husband worked very hard to paint the walls before the carpet was laid so we didn't have to paint after new carpet was installed. Unfortunately that was not the case. Our walls were severely damaged due to lack of responsibility with materials. I will attach pictures below. I was in tears over the damage that had been to the walls. I asked the guy what about all the damage in the walls he dabbed paint with a dirty textured hand towel on the wall trying to make it better I said no this is drywall damage. He said to call Wagner because it wasn't him. We called Wagner and told them we needed it fixed. My husband spoke to the "director of operations" and she was unable to authorize a discount of anything else until she spoke to someone higher, not sure who is higher than that but it took her days to come back. We had to fight tooth and nail to get slight compensation for everything we had to deal with. They called us and said their drywall repair guy was too busy so we could hire someone and send them the invoice and they would pay it. We had our drywall guy come back and get a new quote and we sent the quote to wagner. THEN they decided that their drywall guy had time all of the sudden. So now they wasted our drywall's guy time by coming and doing a quote. When their drywall guy came to fix the walls he fixed the dry wall and only wanted to paint small patches. My husband said no you need to paint the whole wall in order to not leave lines. He also did not paint all the way down the walls. He also got a ton of paint in the carpet by the trim area. It was very devastating and missed quite a bit of spots. He also left divots on the wall from his ladder. On top of that he brought his 2 unknown people to the house, I'm assuming his wife and kid but it was very unprofessional. It took him about 3 days to finish it all. This project was supposed to be about 3 days max and it took about a month when it was all said and done. When we put the trim in the bathroom the gap (where LVP meets wall) was larger than what you can reasonably cover with a piece of trim so they had to come back and fix that too. It was so exhausting. Update one year later, the carpet at the seams is bulging and fringing up. So long story short the carpet got installed but I would never hire Wagner again or prefer them to anyone. They keep texting me asking me for reviews and referrals and how I can get a 50 dollar Amazon gift card if someone does a project with them but NO THANK YOU!

    Sloane's Carpet Secret

    Sloane's Carpet Secret

    4.7
    (133 reviews)

    I walked in and Brett was quick to help me find an affordable option for padding and carpet for a…read morerental property. Diego came out and measured and did the install. Everyone I've encountered at Sloanes has been amazing. This was my second time using them and I have not been disappointed.

    We've purchased carpet from Sloane's twice before so they were our go to when it was time to…read morerecarpet 3 more rooms. They have three racks of carpet samples: plush, textured and a flat pile. They also have other types of flooring. We chose a plush carpet and some really good pad and Brett wrote up our order. He sent our phone number to an installer named Chris who was supposed to call us in a day or two to schedule coming out to measure. When I didn't hear from him for 4 days I called him. He said he couldn't get into his email and didn't know that he was supposed to call. But he did come out a few days later to measure and again a week later to measure the third room that was missed on his first visit (hubby's fault). Being that it was only 3 days before our scheduled install I was definitely nervous. Brett called us two days before install to say they didn't have enough of our chosen carpet and offered the options of choosing a different carpet, doing less area, or getting our full deposit back and not getting carpet. We opted for getting a different carpet so we made that drive up north once again. The morning of our install Chris called to say he couldn't make it but would send his brothers. We had spent days getting the rooms ready - taking out all the stuff in the closets (up to 3 feet off the floor), emptying shelves, and basically removing everything but the heavy furniture. So of course I said ok to having substitute installers. They turned out to be very good and got the job done in one day. So far everything looks great And they only missed one night stand when putting the furniture back. So Sloane's will continue to be our go to for new carpet.

    Floors By Tomorrow

    Floors By Tomorrow

    4.5
    (44 reviews)

    I'm an old construction dude; I have done EVERYTHING...!!! But, I can work anymore. I needed a new…read morefloor. You don't want to work for me, I am a pain in the BUTT...!!! Floor by Tomorrow, I wish I knew them when I was working. GO TO THEM AND GET AN INCREDIBLE EXPERIENCE +++++...!!! I S#@T YOU NOT...!!! Doug

    For more than a year, we've wanted to replace the flooring on our first floor. We had dark hardwood…read morefloors and then carpet in the the living room area (that was destroyed by a foster puppy). Our vision was for a more open feel with consistent flooring throughout the entire floor (and lighter colored floors). Floors by Tomorrow to the rescue!! Initially, I used Yelp to start a new project, which is a great feature because you can just write up your project once and then send it to multiple contractors/businesses to get quotes. Of course in this case, they still need to come measure the space before they can provide a quote, but it's a convenient way to get things going! This whole process took half a year though... because, life. But we got a quote from one contractor via Yelp and then one through Lowe's. There were pros and cons to both (cost, amount of time/days it would take to finish, who would pick up the materials, etc.). I thought to revisit the Yelp contractors and reached back out to Floors by Tomorrow to get a quote. Right away, Dan got in touch with me and scheduled the initial consult to provide a quote. When he came, he was willing to work with our budget (and the two other quotes we had received). But what made him the best was that he literally scheduled for the project to complete the next day -- "Floors by Tomorrow" is right! We actually needed to schedule two days out because we needed a day to move all the furniture into the garage. Staff came right on time in the morning and finished by 6pm in the evening. They took off our baseboards and put them back on at the end, installed transitions, and even added plywood panels to the previously carpeted area (in order to keep the floor even). There was quite a bit of dust afterward (since they were cutting inside the house) but overall we could see they did their best to sweep and leave things as clean as they could. It really has transformed our house! And we will definitely reach back out when we are ready to replace the carpets on our second floor!

    Knots Flooring - flooring - Updated June 2026

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