1. The Flooring Artists

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    The Flooring Artists

    4.8 (78 reviews)
    Open • 8:00 am - 6:00 pm
    Updated over 3 months ago

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    Services - The Flooring Artists

    Floor refinishing

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    Reviews With Photos

    Before
    Allison B.

    We recently purchased a home that was in good overall condition but was in need of an uplift. Superficially, the floors looked fine, but when you got down and really inspected them, it was apparent they needed a little love. So we began a search and came across The Flooring Artists. From the moment of first contact to the final payment, James and Alex made the process stress-free and we are so happy with the results, that I'm truly sorry I didn't take the time to write this review sooner. Life! James was incredibly responsive, helpful, knowledgeable, honest and not at all sales-y. He was able to give us fair quotes and worked with us as some of the plans changed along the way. Our red oak floors were magically transformed by Alex, who was prompt, efficient and even went the extra mile to help with a few squeaky spots. We really debated the final stain/finish, but ended up just leaving them as is - which they called "invisible" and it completely transformed the space. It's light and airy and modern, but still warm and inviting. Exactly what we were hoping for. I cannot recommend The Flooring Artists highly enough.

    Hall, laundry and bedroom.

    Great job. Clean, fast, beautiful. Worked with me to get a color that worked with all the other colors and woods in the home. Very friendly and communicative crew. Kept me informed at each step. Answered every question with honest answers. Even rescheduled last minute when I came down with Covid. Very pleased with the results

    This was the area with damage. James and team feathered in the matching wood.Results were incredible.
    Dan B.

    We had hardwood floor water damage from an upstairs bathroom leak. James came out quickly - gave us a fair bid / time frame / expectations. His team was great to work with too, they did their best to work around my families schedule and needs. I strongly recommend these guys.

    a living room with a couch and a coffee table
    brent a.

    True artisans of their craft. My job required both refinishing and new flooring and they knocked it out of the park. Can't even tell the where the old ends and the new one starts they did such a good job with with the finish. Absolutely would hire again although with the amazing job they did I trust I won't be needing them again any time soon!

    A spot that originally had yellowing wood and mismatched wood types.

    They did an amazing job on our flooring. They refinished the flooring and replaced mismatched boards. It looks amazing after they finished, and they were super helpful, responsive, and knowledgeable throughout the whole job. Would recommend them and absolutely would hire them again.

    Abe M.

    I can say enough good things about The Flooring Artists. They installed about 400 sf of new wood floor and laced it in to an existing room. They then sanded and stained all 800 sf with a water based Bona stain. James and his team were very professional, and kept us informed through the whole process. They kept the work area very clean throughout the process. They were very patient as we selected a color, which was in all honesty the most difficult part of this job. We are more than thrilled with the results. I would definitely recommend this business.

    Carly M.

    Overall, the floors look great. It's unfortunate that one spot and bad communication ruined the experience. There was a hole in the laundry area that they filled with wood putty. It wasn't flat and looked bad so I contacted the owner. He's pretty responsive and I heard nothing back that day. So I emailed the next day asking "what can be done to fix the hole." His response was it shrunk and that the "guys told me they didn't worry about much because it's exactly where dryer is. It won't cover it?" The response didn't really sit well with me. We're hoping to relocate the W/D one day but more importantly we're paying good money and all the floors should be done right. On Thursday he informed me they would fix it (make it flat). It needed to be done before Wednesday when we have movers coming. He said Monday. I never confirmed it. I was waiting to hear back the cost of something else (which I wish I never asked about because I think it muddled the issues). I didn't hear back about the other thing and I didn't hear about any specific time or a window on Monday. I assumed they were flaking on us. However, I received a text message late Monday morning that they would be there in 2-3 hours. I wasn't able to and I was fairly short with him about the whole thing. I don't think you should expect a customer to wait around all day and sorry I don't want to leave a key for someone to come by at some point. His response? "Currently we are trying to help you out. To be honest I don't appreciate you blaming us." The owner later apologized.

    I bought a condo in February that had hard wood floors, but they were ugly & needed a refinish. I wanted something unique. James went over multiple options. My floors were sanded down & a few samples were done di I could get an idea of the result. I had a custom color (gray) done using Pallman Magic oil. The floors are beautiful & not something anyone else has. It is a very natural look & feels great under foot. It is also easy to care for. It is everything I hoped for. I am grateful that time was taken with me so I could make a decision that worked for me. I am dealing with water damage in a section of the floor from an outside leak & don't want anyone else to rich my floors. I intend on getting them back here to restore. Oh & I should mention, the technique used gets better looking with wear. I'm in love.

    Our beautiful new stairs!
    Kristin Winkler S.

    We can't say enough about our beautiful new Brazilian Cherry floors in our family room, upstairs landing and stairs! Ivan is a consummate craftsman and worked diligently to make them perfect. His work ethic was amazing, working as long as needed to get the job done in time for our move to Greenwood Village. When our painter painted the stair risers he mentioned that he'd never seen such a perfect job on stairs, making the risers easy to paint. We highly recommend Ivan and this company!

    James was incredibly responsive, set reasonable expectations, and then exceeded them by a mile. The team was professional, friendly, and respectful. They did a spectacular job with a very complicated and demanding project. Managed to renew badly painted red oak flooring from the mid fifties, detailing staircases, and working around inset light fixtures while keeping everything in perfect condition. They're aptly named the flooring artists and we'd recommend them in the most glowing terms.

    Before. Water damage and glue everywhere

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    8 days ago

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    James A.

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    2 years ago

    Amazing job on interlacing with existing wood floors. The finish and level of attention to detail is beyond expectations!

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    7 years ago

    Called to get a quote about a repair job and got their voicemail. I left a detailed message and they never returned my call.

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    5 years ago

    James was extremely responsive and willing to answer questions. He was able to respond by the next business day. Thanks so much!

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    Page 1 of 2

    Ask the Community - The Flooring Artists

    Review Highlights - The Flooring Artists

    “James offered exceptional customer service, and Ivan and Alex worked long hours to get my floors completed on schedule.”

    Mentioned in 51 reviews

    Read more highlights

    Simply Floors - LVP supplied and installed by Simply Floors, Inc.

    Simply Floors

    (102 reviews)

    We had a great experience with Simply Floors for the new gym flooring in our basement remodel. They…read morewere on time, professional, and easy to work with from start to finish. They provided us with several gym flooring options and took the time to explain the differences between them. They were especially knowledgeable when it came to the challenges of leveling our basement floor and clearly explained the different options for preparing and leveling the floor before installing the gym flooring. Their expertise made the process and decision-making much easier. The finished gym floor looks great, and we're very happy with the results. The entire process was smooth, and the team did a great job. We would definitely recommend Simply Floors to anyone looking for quality flooring and a knowledgeable, professional team!

    This is a follow-up to previous entries regarding the deteriorating (extra expensive) carpet I got…read morein November 2025. After connecting with Simply Floors early 2026 because of the shredding carpet and after a couple of inspections and coordination with the manufacturer of the carpet, I now have the replacement installed (June 1, 2026). The installation was a good process this time and the carpet will most likely hold up very well. Good installation, done within a reasonable time frame and confirmation of details beforehand was achieved. Would have given 5 stars if this was how it went in the beginning. Although I wouldn't recommend one company over another, I would recommend solid communication with all involved, especially with the install crew and company together so everyone is on the same page from the beginning and not just futile lip service. Follow-up inquiries are also important. Would I work with this company again---probably, since they came through with corrections.

    Specialty Poxy Coatings

    Specialty Poxy Coatings

    (84 reviews)

    North Kipling

    Jonathan and his crew do an amazing job on your floors. We had a very unique request- my husband…read morewanted the FC Barca soccer colors. Jonathan referred us to the flake makers so we could identify the right colors and combination that we wanted for our floors. My husband absolutely loved how it came out, and I love that they do all the right steps to protect your floor and offer a lifetime warranty (they use epoxy and polyaspartic). It was also very easy to schedule the work with their team, and they offer several payment options. The work will take 2 days FYI and is also weather dependent. It was pretty cold (but not snowing) when they did our garage. I would highly recommend them to anyone who wants their garage floors treated!

    Jonathan and his crew do an amazing job on your floors. We had a very unique request- my husband…read morewanted the FC Barca soccer colors. Jonathan referred us to the flake makers so we could identify the right colors and combination that we wanted for our floors. My husband absolutely loved how it came out, and I love that they do all the right steps to protect your floor and offer a lifetime warranty (they use epoxy and polyaspartic). It was also very easy to schedule the work with their team, and they offer several payment options. The work will take 2 days FYI and is also weather dependent. It was pretty cold (but not snowing) when they did our garage. I would highly recommend them to anyone who wants their garage floors treated!

    ProWorks Flooring

    ProWorks Flooring

    (53 reviews)

    As one of the other reviewers said, these guys use subcontractors of varying quality. They had to…read morerefinish the floor 3 times because the owner insisted on sending the same crew back each time (which makes sense if using a fixed-price sub - keeps their profit intact). I communicated my concerns professionally (and almost apologetically) with the owner as we went, but I'm not sure that any of them were addressed directly with the crew - rather they were just given basic instructions at the start of each day to fix the problems from the last go 'round. I'll give them credit for trying to make it right, and the floor looks a lot better than it did when they started, but it still wasn't 100% at the end and they didn't want to listen to any more complaints. A list of items specific issues that as far as I can tell were never communicated back to the crew: - The first thing the crew leader did was take a dump in my bathroom, without asking, and made this a daily ritual. - They didn't bother to cover anything up before sanding - no sheathing between rooms, no covers over the vents - so dust was everywhere in the house. At least I had the good sense to turn off the HVAC, but still had to change the air filters several times before they finished the job. - They sanded/buffed the carpet, trashing it where the carpet meets the hardwood. - Stain was applied in some places across grain / boards rather than same direction leading to stripes (1st attempt), and inconsistently leading to dark splotches (2nd attempt). - They used my ladder (from the garage) without asking. - They left gobs of topcoat around trim and puddling elsewhere. - They did not take the time to use filler properly after the second attempt - there are dark spots around nails, knots, and where sanding was rough. - Hand sanding was quite rough in several areas leading to dark stain, especially around trim, cabinets, toilet, etc. And they didn't thoroughly clean or screen before coating in several places, leading to dirt and debris in the finish. - Stain spatter was left on the wall from brush work and flinging wet towels. The sinks were a left an absolute mess. - There was no real cleanup to speak of and patches of grass are dead in the front yard where they cleaned stain off their tools and equipment. - The "suicide cord" they were using to connect to 240V was a fire and safety hazard. After attempting to share my last round of concerns (not asking for them to redo it again but rather just trying to share some of the issues for future improvement), Anthony told me to stop looking so closely and asked, "You gonna blast us on the internet?" indicating his level of concern. For a website that touts their high level of professionalism and reputation, the crew did not reflect it. If I wasn't a professional contractor myself, then this might have been a traumatic experience. And if I knew the crew and could have hired them directly, then I would have undoubtedly paid half as much... but then they might not have redone it 3 times (especially because I would have kicked them out after the second attempt). I never asked for a discount, and one was certainly never offered. I'm leaving 2 stars because on Yelp that means it "could've been better" but for the price I paid to go with the "pros" I regret not giving one of the other bidders a chance.

    Update:  It's now been 2 months since my wood floors have been resurfaced, and I'm very happy with…read morethe work.  The crew brought out the natural wood grains, and they show beautifully.  Also the hardener is fantastic.

    The Flooring Artists - flooring - Updated October 2026

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