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    Wagner Floors

    4.3 (29 reviews)
    Closed 9:00 am - 5:00 pm

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    Response time

    20 minutes

    Response rate

    95%

    Services - Wagner Floors

    Carpet installation

    Carpet removal

    Epoxy coating

    3 More Services

    Floor installation

    Floor refinishing

    Floor restoration

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    Recommended Reviews - Wagner Floors

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    Original Stair
    Bob S.

    Wagner Floors did a fantastic job on my front porch. Estimator was right on time and very helpful. Pricing was fair. We had a few scheduling problems with the installation outside of everyone's control, but ultimately resolution was well communicated and handled professionally. Preliminary cement work was tricky and final solution was true craftsmanship! Final installation of the surface was amazing. Marcus did a fantastic job and was a pleasure to work with. Gonna get my garage done next! Can't go wrong with this company. Total professionals and everyone was helpful and courteous.

    Picture of the installers/family/subs card for cheaper better service.

    Update to the "Owners" Response is Below: Updated 12/26/2025 Wagner Floors is, without exaggeration, one of the most dishonest and unprofessional companies we've ever dealt with. We had them come out after a flood to replace our carpet. They insisted on sending a sales rep in person so we could get an accurate quote. We trusted that. Big mistake. After agreeing to the price, they demanded full payment upfront before even ordering the carpet -- which should have been our first clue that this company operates on red flags. Then installation day arrives: 12/22/2025, a date they promised so our home would be ready before Christmas with family visiting. The installers walk in and immediately hit us with, "Oh, by the way, you owe another $350 because the salesman miscounted seams." This exact issue shows up in other reviews, so clearly this isn't an accident -- it's a pattern. My husband and I both work in the trades. We know how quoting works. When a company screws up a quote, the company eats the cost. That's standard. That's ethical. That's how reputable businesses operate. Wagner Floors, on the other hand, seems to rely on inaccurate quotes as a business model -- get you committed, take your money, then corner you with surprise charges when you have no choice but to proceed. We did everything right: we got the in‑person quote, we paid in full, we trusted their timeline. They still tried to squeeze more money out of us at the last minute and shrugged off their own mistake. This wasn't a misunderstanding. This was a bait‑and‑switch, plain and simple. I wouldn't recommend Wagner Floors to anyone -- not friends, not family, not strangers. If you're reading this, save yourself the headache and run in the opposite direction. There are plenty of flooring companies out there that don't rely on deception to make a sale. Also, the installers DO NOT work for Wagner Floors, they are 1099 Contractors, and their work looks ok and they were nice. Thanks for the lesson learned. Coral AND Troy Whipple Update and Our Response: Obviously our problem wasn't the fact that you use subs - We already knew that before we booked the job with you, and we also stated in the review that the subs were fine, their work was good, and they were friendly. I guess I have to point out the facts in simpler terms for you to understand, we are upset about your blatant bait and switch scam. You sent a SALES guy out to give us an IN-PERSON quote so that we knew the price of the project BEFORE it began. Once you had your "Installers/Subs" in our home YOU called us and told us we would have to pay more money in order for the job to be completed. How is it our fault that your sales guy was wrong and that the job was underbid BY HIM?? As a company YOU should TRAIN him better, FIRE him, and/or eat the cost. We called you to give us a quote and once we agreed upon the price and PAID-IN-FULL before the project began that should have been the end of that and WE as your customers should not have heard another word about price. Once you had our money, the installers onsite, and it was two days before Christmas, you decided as a "business" owner that you needed to get more money. P.S - Your "family installers/subs" gave us their personal card and told us not to use you in the future and to only call them. What a great "family." - Have the day you deserve.

    Uneven vinyl install

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    22 days ago

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    5 months ago

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    6 months ago

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    1 year ago

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    5 months ago

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    5 months ago

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    9 months ago

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    8 months ago

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    8 months ago

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    6 months ago

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    5 months ago

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    6 months ago

    Very fast and fair pricing with amazing workers. I highly recommend this place for doing carpet and laminate floors.

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    1 year ago

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    8 months ago

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    10 months ago

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    9 months ago

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    1 year ago

    Super quick turn around and excellent work! Everyone was super helpful throughout the entire process.

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    2 years ago

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    1 year ago

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    1 year ago

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    2 years ago

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    1 year ago

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    4 years ago

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    2 years ago

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    4 years ago

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    3 years ago

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    1 year ago

    Wagner Floors was amazing to work with. Quality carpet for reasonable price. Our process went smooth and love the carpet! Highly recommend!

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    2 years ago

    I loved this company!! Great service and reasonable prices!! Very well run company that does an awesome job!!

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    Ask the Community - Wagner Floors

    Review Highlights - Wagner Floors

    Mark Wagner, Jesse, and all the installers were great throughout out the entire project.

    Mentioned in 4 reviews

    Read more highlights

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    ProWorks Flooring

    ProWorks Flooring

    (53 reviews)

    Update:  It's now been 2 months since my wood floors have been resurfaced, and I'm very happy with…read morethe work.  The crew brought out the natural wood grains, and they show beautifully.  Also the hardener is fantastic.

    As one of the other reviewers said, these guys use subcontractors of varying quality. They had to…read morerefinish the floor 3 times because the owner insisted on sending the same crew back each time (which makes sense if using a fixed-price sub - keeps their profit intact). I communicated my concerns professionally (and almost apologetically) with the owner as we went, but I'm not sure that any of them were addressed directly with the crew - rather they were just given basic instructions at the start of each day to fix the problems from the last go 'round. I'll give them credit for trying to make it right, and the floor looks a lot better than it did when they started, but it still wasn't 100% at the end and they didn't want to listen to any more complaints. A list of items specific issues that as far as I can tell were never communicated back to the crew: - The first thing the crew leader did was take a dump in my bathroom, without asking, and made this a daily ritual. - They didn't bother to cover anything up before sanding - no sheathing between rooms, no covers over the vents - so dust was everywhere in the house. At least I had the good sense to turn off the HVAC, but still had to change the air filters several times before they finished the job. - They sanded/buffed the carpet, trashing it where the carpet meets the hardwood. - Stain was applied in some places across grain / boards rather than same direction leading to stripes (1st attempt), and inconsistently leading to dark splotches (2nd attempt). - They used my ladder (from the garage) without asking. - They left gobs of topcoat around trim and puddling elsewhere. - They did not take the time to use filler properly after the second attempt - there are dark spots around nails, knots, and where sanding was rough. - Hand sanding was quite rough in several areas leading to dark stain, especially around trim, cabinets, toilet, etc. And they didn't thoroughly clean or screen before coating in several places, leading to dirt and debris in the finish. - Stain spatter was left on the wall from brush work and flinging wet towels. The sinks were a left an absolute mess. - There was no real cleanup to speak of and patches of grass are dead in the front yard where they cleaned stain off their tools and equipment. - The "suicide cord" they were using to connect to 240V was a fire and safety hazard. After attempting to share my last round of concerns (not asking for them to redo it again but rather just trying to share some of the issues for future improvement), Anthony told me to stop looking so closely and asked, "You gonna blast us on the internet?" indicating his level of concern. For a website that touts their high level of professionalism and reputation, the crew did not reflect it. If I wasn't a professional contractor myself, then this might have been a traumatic experience. And if I knew the crew and could have hired them directly, then I would have undoubtedly paid half as much... but then they might not have redone it 3 times (especially because I would have kicked them out after the second attempt). I never asked for a discount, and one was certainly never offered. I'm leaving 2 stars because on Yelp that means it "could've been better" but for the price I paid to go with the "pros" I regret not giving one of the other bidders a chance.

    Knots Flooring

    Knots Flooring

    (5 reviews)

    KNOTS FLOORING SAVED MY FLOORS AND MY SANITY!!!…read more I can't put into words how amazing this company is and I wholeheartedly recommend them! In November 2025, I sought bids to have hard wood floors put in a bedroom I am converting into a pantry and to have my existing kitchen and entryway refinished so that everything would match and I would have ample time for the floors to cure before the pantry installation. Knots Flooring was one of the companies that came to bid the work but I ended up using another company and it was one of the biggest mistakes I've ever made in my life. After two other companies came out and totally botched three refinishing jobs, I had to swallow my pride and reach back out to Knots Flooring for help. Athena was so lovely and gracious when I reached out to her to apologize for not using them and when I admitted that I really messed up but I needed their help desperately. Regardless of my poor decision making, they didn't hesitate for one second to come to my rescue. My pantry installation was scheduled to start on February 10th and despite the short notice, Knots flooring put me on their schedule immediately so I could keep the timeline for my project while allowing ample time for the job to be done well and for the floors to cure. Not only were Athena and Danny amazing and reassuring, I can't say enough about what a phenomenal job Renato and Julio (Cesar) did with my floors and the care and respect they exhibited for my house by taping everything off, removing my baseboards that were messed up by the other companies, securing my house, the incredible clean-up afterward, and all the little things they did to make my floors look beautiful and exactly what I was hoping for. If you're thinking about getting floors installed or refinishing your floors, don't waste your time taking bids from other companies, hire Knots Flooring immediately!

    We hired knots flooring to tile our bathroom floor and shower. I had started in on this project…read morewith a goal of doing everything myself, and had installed all of the tile backer board and waterproofing, but ran out of steam and needed someone to finish the tile work. They were ready, willing, and able to jump in to the project midway, despite an atypical layout and a series of curved walls to get tiled. They fixed a few areas where my prep work would have made for imperfections in the tile, and did a flood test to make sure that there were no leaks in the waterproofing to be certain. They cared about getting the details right, and thought several steps ahead to make sure that once they started laying tile all of the grout joints would lay out without leaving any small slivers of tile or odd relationships. At the shower niche, they adjusted the top of the opening down slightly to get everything to line up with the grout joints, which looks great! The knots team was quick to respond with a quote, which was quite reasonable; they were able to get started quickly; and they were able to get the project done quickly. I'd highly recommend them for your next project!

    Wagner Floors - flooring - Updated May 2026

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