As one of the other reviewers said, these guys use subcontractors of varying quality. They had to…read morerefinish the floor 3 times because the owner insisted on sending the same crew back each time (which makes sense if using a fixed-price sub - keeps their profit intact). I communicated my concerns professionally (and almost apologetically) with the owner as we went, but I'm not sure that any of them were addressed directly with the crew - rather they were just given basic instructions at the start of each day to fix the problems from the last go 'round. I'll give them credit for trying to make it right, and the floor looks a lot better than it did when they started, but it still wasn't 100% at the end and they didn't want to listen to any more complaints. A list of items specific issues that as far as I can tell were never communicated back to the crew: - The first thing the crew leader did was take a dump in my bathroom, without asking, and made this a daily ritual. - They didn't bother to cover anything up before sanding - no sheathing between rooms, no covers over the vents - so dust was everywhere in the house. At least I had the good sense to turn off the HVAC, but still had to change the air filters several times before they finished the job. - They sanded/buffed the carpet, trashing it where the carpet meets the hardwood. - Stain was applied in some places across grain / boards rather than same direction leading to stripes (1st attempt), and inconsistently leading to dark splotches (2nd attempt). - They used my ladder (from the garage) without asking. - They left gobs of topcoat around trim and puddling elsewhere. - They did not take the time to use filler properly after the second attempt - there are dark spots around nails, knots, and where sanding was rough. - Hand sanding was quite rough in several areas leading to dark stain, especially around trim, cabinets, toilet, etc. And they didn't thoroughly clean or screen before coating in several places, leading to dirt and debris in the finish. - Stain spatter was left on the wall from brush work and flinging wet towels. The sinks were a left an absolute mess. - There was no real cleanup to speak of and patches of grass are dead in the front yard where they cleaned stain off their tools and equipment. - The "suicide cord" they were using to connect to 240V was a fire and safety hazard. After attempting to share my last round of concerns (not asking for them to redo it again but rather just trying to share some of the issues for future improvement), Anthony told me to stop looking so closely and asked, "You gonna blast us on the internet?" indicating his level of concern. For a website that touts their high level of professionalism and reputation, the crew did not reflect it. If I wasn't a professional contractor myself, then this might have been a traumatic experience. And if I knew the crew and could have hired them directly, then I would have undoubtedly paid half as much... but then they might not have redone it 3 times (especially because I would have kicked them out after the second attempt). I never asked for a discount, and one was certainly never offered. I'm leaving 2 stars because on Yelp that means it "could've been better" but for the price I paid to go with the "pros" I regret not giving one of the other bidders a chance.

Update:  It's now been 2 months since my wood floors have been resurfaced, and I'm very happy with…read morethe work.  The crew brought out the natural wood grains, and they show beautifully.  Also the hardener is fantastic.

Having hardwood floors is wonderful except when they have to be refinished. We put it off as long…read moreas we could and then began our search. We vetted several companies and decided to go with ASA Flooring for several reasons: 1) Responsiveness. Bryan was quick to get back to my inquiry and was at the house to assess the project within a day. 2) Knowledgeable. Our refrigerator had leaked and warped several boards. Bryan explained the pros and cons of board replacement vs letting the boards dry out. We went with the latter and saved money. We had another challenge in the fact that we did not have two rooms refinished which meant seamless color matching. Alfredo was an artist and had an eye for selecting the perfect match. Although the final decision was ours, his experience was a definite help. 3) Efficient. The whole process from start to finish only took three days. We used the opportunity for a little vacation in the mountains and came home to beautiful floors! 4) Professional. Kevin, the project manager, came the weekend before to assess the job site and answer any questions. Alberto hung plastic and taped off the areas to reduce dust and vacuumed any remaining dust before the final coat. It was nearly dust free! 5) Follow up: Kevin did the final walk through with us to make sure we were satisfied. I'd highly recommend ASA Flooring for your next hardwood floor project!

We've had issues with our home's original hardwood floors since we moved in with splinters and…read morecracks. We finally decided to repair them and reached out to ASA- they gave us a no-nonsense quote for installing new floors and did so with a fast turnaround. We couldn't be happier with how they turned out and love the final product.

Very diligent and disabled into the customers need. While they did not win the bid at my rental I…read morewould definitely use them in a heartbeat at my primary home.

Don't waste your time with Simply Floors they are awful, they showed…read moreextremely late, no calls! Nothing. Their work is crap and their communication is crap.

We hired Colorado Concrete Restoration to epoxy our old garage floor. There were several large…read morecracks on the garage floor that needed repair and sealing. Brandon and his team were AWESOME. From the beginning, Brandon made this process easy. He provided an accurate estimate (both price and timeline were perfectly accurate) and was quick to respond to questions. He was prompt, a good communicator, and the results are amazing! The garage floor never looked so good. We are pleased with the results. We highly recommend Colorado Concrete Restoration for your next home improvement project.

If you have need or desire to have your garage floors sealed, here's my recent experience: Searched…read morefor a contractor to seal my 3 garage floors via advertising, internet, Yelp, etc. Spent many hours selecting companies, of which I asked 7 to provide quotes. Of those 7, I selected Colorado Concrete Restoration https://coloradoconcreterestoration.com/ 303-222-0061. Reasons: they provided superb advice, used excellent quality materials that were above all except one other company, their price was within $250 of 5 of the 7, was less priced than 2 of those reviewed, easy to work with/schedule, great guarantee. Bottom line: Incredible Result! The floors look so good it feels like we've added 3 new living areas to our house. Our recommendation: include them in your requests for quotes, or simply save time and go with them as a result of this review!

I'm so glad to have found these guys! Their prices were reasonable, they communicated well, and…read morethey showed up when I needed them to so I could time their work with my kids spring break! The floors look spectacular! Thank you! Thank you!

Grinding our concrete floor and applying a coating was a difficult, nasty job. But, these folks…read moredid it and the results were tremendous. We would definitely use them again.

This was my first time going inside the Floor and Decor in Highlands Ranch and I will definitely be…read morecoming back. I was there to make a big order as I'm remodeling my master bath and Zac Wells was so helpful and knowledgeable he made the whole experience a breeze. I was feeling a bit overwhelmed but helped me figure out what I needed, he was very courteous and professional! I highly recommend this place!

Love Floor and Decor, specifically the county line road location in Highlands Ranch. We've bought…read moretile there over the years for multiple projects and have always been pleased with the selection, pricing and customer service. Most recently this month, Tony helped us pick out trim pieces and grout to go with the tile we selected for our new kitchen backsplash.

I'd like to make a very enthusiastic recommendation for Darkstar Hardwoods! Russ and team just…read morefinished our hardwood installation and refinishing project, completely changing the look of the main level of our early 90's home (think orange floors). The kitchen was refinished and hardwood was extended into all adjacent areas, with perfect lacing-in so it all looks seamless. Russ was extremely easy to work with and communicated well along the way. He also made great recommendations for things we hadn't considered. The team was always punctual, all areas were cleaned at the end of the day, and pricing was extremely reasonable. The results are amazing and are of the highest quality. The team takes pride in their work and it shows. Darkstar Hardwoods sets the bar very high for flooring projects!

Darkstar did an incredible job refinishing our hardwood floors. Finish is beautiful! Russel is…read morefriendly, professional and responsive. Plus, he provided us with recommendations on long-term care, etc. expertise that helped us not damage the floors after completion. Highly recommend!

It started out good with the estimate, then went downhill from there. Don't ask them for details,…read morethey don't like it. Simple things like: how long will the one room job take, what time does the crew start and finish, can you please put down a protective cover on the newly installed floors that are in the rest of the house). Also, none hardwood floors in the rest of the house are glued down, why are you gluing them (we installed the same hardwood in another room, so we know how to install, just want to know what and why they are suggesting glue and how they proceed). I indicated I was ready to hire. They tell me they are available one week then come back and say a different week. Then we I ask about it, they tell me they are having scheduling issues and are not available at all. Wow, don't waste my time and I won't waste yours. Jenee

I have just finished getting estimates from flooring professionals to have my kitchen floor…read morerefinished. I can't say enough good things about this team. Kelsey and Jason provided excellent customer service, very fast turnaround's on estimates and were Able to educate me about the process. I would highly recommend reaching out to this team if you were in need of such a service.