We love Fresh Look Refinishing as they did an outstanding job in refinishing our bathtub. Scheduling was easy and all questions were addressed. They were prompt, professional, attentive to detail, kept us informed, and fair priced exceeding all expectations. read more

Beware of the 'Bait and Switch' queen! Martha is one of the most unethical people I have ever dealt with. She provided a quote. Within an hour she provided an 'updated' quote, which she updated several more times out of the blue. She represented that her husband was looking at the pictures and telling her how to update the 'quote' since he was going to be the one doing the work. She later said he doesn't work in the field anymore. She's a complete LIAR. Her 'quotes' are worthless. She comes up with numbers she fabricates our of thin air. Her technician complained about how little she paid him. The number he said she was paying him was about 15% of what we paid her. And he was using HIS equipment. No way the materials cost more than half the cost of the job. Our countertops do look good, but the business ethics exhibited by this woman are beyond belief. STEER CLEAR!!! read more

They did a good job refinishing my clawfoot tub - the results look good. One thing to note is that I learned timing can vary since each job is different. In my case, they arrived a couple of hours late because the previous project ran long, but the manager kept me updated. Overall, good work. I would recommend them. read more

Fresh Look Refinishing - Bathtub refinished - Refinishing Services Near Me - Denver, Colorado

I had two bathtubs reglazed by Fresh Look, and I couldn't be happier with the results. From start to finish, the communication was excellent. Martha was so quick to respond, friendly, and incredibly helpful in coordinating everything. Saul and Eric were the ones who did the cleaning and reglazing, and they were wonderful--extremely friendly, professional, and thoughtful. They took great care to protect my brand new carpet, even making sure not to wear shoes on it, which I really appreciated. After the first visit, there were a couple of small things I wanted touched up. I let Martha know, and she immediately got Saul rescheduled for the very next day. He came back just as friendly and accommodating as before, making sure everything looked perfect. Now, both of my bathtubs look brand new, and I'm so happy with the transformation. It's rare to find a company with this level of craftsmanship and customer service. I'd gladly recommend Fresh Look to anyone looking for reglazing work--they truly stand behind their work and make sure you're happy with the final result. read more

I am updating my review, as the owner replied to my original review with a lie. I do not want anyone to go through what I had to. The owner states "a leak was brought to our attention when we arrived ". This is absolutely NOT true, as there was not a leak when the company arrived. I want to be very clear that this company CAUSED the leaks. I had to change a leak every two hours by emptying a bucket. I then had to pay a plumber to come and fix it. They actually caused a leak in the shower from the faucet, and one by the toilet. They took zero responsibility, and still aren't by posting their response to my review. I want everyone to be aware. read more

Great service! Bathtub looks brand new, great customer service. Tech showed up on time and was very professional. Highly recommended.

Martha and team did a great job refinishing 2 tubs for my place. One was white, but needed touching up and the other was the old almond color that needed to be updated to white. They were super easy to work with, did a great job on both tubs, and were happy to walk though the process and after care. Definitely would recommend for anyone considering updating and refinishing their tub. read more

I would not use this company again. They did a bath tub refinish for me. After finishing most of the work, Eric said to not use the tub or shower for 24 hours to let the work dry but then it would be okay to use the tub and shower. He left no other instructions and no other written instructions were sent. There was some minor bubbling on the surface that he had to come back for. After waiting the full 24 hours the shower was used with a flat mat with no suctions. When Eric came back 3-4 days later the entire bottom of the tub was full of marks. He then said for the first time that no mat should have been used and that he would have to refinish with a special nonslip coating which would cost another $100 and not to "ever" use a mat. When I spoke to the supervisor Martha about this she claimed an after care instruction sheet was sent saying don't use a "suction cup mat" for 30 days. I never received it and I think she was lying when she said it was sent. Again, we used a flat mat with no suction cups. I had no choice however to have the tub refinished. When the work for supposed finished and Eric had left there was dust all over the house from the work. Along the side of the tub there was also a large ripple. We had to spend more than an hour cleaning up the mess. When I contacted the supervisor she said she would take $100 off the invoice. I said okay. Then after we agreed to that she sent a message saying that because of the $100 rebate, the warranty for the entire work was void and would not be honored. All of the problems were caused by the company's failure to communicate clearly, failure to do the work in a workmanlike manner, and failure to clean up after the work was performed. I would never use this company again. read more

Martha was easy to work with and from start to finish! Byron was efficient and completed a solid job! He told me if I was unsatisfied or noticed any bubbles or drips he would return immediately to fix it. Martha has been communicative throughout it all. Would definitely recommend their tub refinishing services! read more

Fresh Look Refinishing - Refinishing Services Near Me - Denver, Colorado

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This subcontractor nearly wrecked my remodel. Avoid at all cost. They started harassing me after my contractor tried to handle their poor quality work. They use a product that is 20$ on Amazon. Probably caused more costly damage than me just replacing the tub. They over sprayed the entire bathroom and had to come back 4 times to try to get to the results in the photos below. Avoid this company like the plague they are! read more

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Hired fresh look refinishing for a tub that was in rough condition - chips and discoloration. They were able to schedule service relatively quickly and showed up on time. They completed the job relatively quickly and the tub looks excellent. My girlfriend is very persnickety, they were happy to touch up every spot on the tub she had issues with to make it a perfect job. I could not be happier with the service they have provided. read more

Needed a bathtub fixed. Everything went great, extremely professional and respected our privacy. They said it comes with a 5 year warranty. Will keep the community updated if anything comes up to balance with the other reviews read more

Fresh Look Refinishing - Before picture - Refinishing Services Near Me - Denver, Colorado

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This ugly brown tub got a facelift!! Thanks for a great job! Tech, Joel did a very nice job and was very nice, neat and professional. read more

Fresh Look Refinishing - Refinishing Services Near Me - Denver, Colorado

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They did a great job refinishing our tub 18 months ago. However, we have been trying to get them to come fix two chips/holes that appeared on the tub lip and have just been stood up again. We have called them 10-12 times to schedule this fix and they twice scheduled an appointment to fix it and did not show up or call. I'm really disappointed because we bought the upgrade warranty. Joke's on us for that, because we can't get them to honor it. read more

We had our tub stripped of a previous refinish that was terrible and redone by Fresh Look Refinishing. It was a great deal of labor removing the other guys paint job, but Eric was very thorough with the prep. The paint is glossy and smooth through out, it looks brand new. I wish I had called Fresh Look at the outset. They use an exhaust fan that kept the smell and dust from polluting the house. All fixtures were protected with plastic and drop cloths. Even though it took longer than anticipated the final bill was as quoted, but we gave more for their hard work. Thank you Eric and Martha! read more

Do yourself a favor and GO ELSEWHERE if you're looking to get your tub refinished. I recently bought an older townhome and wanted to get the grungy tub refinished. After calling around for quotes, Fresh Look was available to come out the very next day (which was perfect as I was just moving into the unit and it only has one tub/shower). The two workers, a father and son, were very courteous and spent a few hours completing the project, but when they were leaving I noticed several bubbles and splotches in the tub. I mentioned this to one of the guys on his way out and he informed me to just call the company and schedule someone to come out and sand it down for me. It's no problem, he said, but apparently it is a problem. I tried contacting them (politely) at least 4 times over the course of 5 weeks and have been completely ignored. One time I was asked to send pictures and then heard nothing back. I waited a week or two and wrote again to no response. And then again. Supposedly there is a 5 year warranty but they clearly do not honor it based on this experience. What's more, there were scuff marks on my bathroom and hallway closet doors from the air tubing they ran through the house (I had just painted these, too), and there was white paint splashed on my bathroom wall and dripped on the bricks of my courtyard. Lastly, they left all the fixtures out and did not caulk between the tub and tile wall. Other services I had contacted mentioned they did this (and come back and put the fixtures back on as well) and quoted the same price. I wish I had gone with someone else (they were all booked up for at least 2 weeks and I was desperate). Now I know why Fresh Look Refinishing was able to come out so quickly. For the exact same price you can find a much better service. read more

Long overdue review- I had Eric come out and refinish a fiberglass tub at one of my rentals. Communication was very good, and he did a great job. The tub looked brand new when he was done. Tub refinishing is amazing- saves a ton of money and keeps structurally sound tubs out of the landfill! read more

Although I did not move forward with refinishing because it was outside of my budget, I wanted to write a review regarding the customer service. Martha texted me the same evening I made the request, 7pm on a Saturday which was a nice surprise! She was the first to respond to my quote request (I sent requests to at least 5 companies) so needless to say I had a million questions. I continued to ask several questions over the next few weeks and she was extremely quick to respond to all my texts, very knowledgable, pleasant, and refreshingly patient with my very long texts with multiple questions. It was so good in fact that even if another company was slightly less expensive I would have picked Fresh Look Refinishing solely based on the customer service. They obviously take pride in what they do and care about their customers. Thank you so much Martha! read more

We just got our shower tiles refinished with FreshLook in white with grey speckles and they did an accent color stipe in dark grey. It looks fantastic and we are so pleased with how it updated the look of our master bath! The service was prompt and friendly. It was a two-step process and Victor was on time, professional and takes alot of pride in his work. We highly recommend FreshLook Refinishing! read more

Eric and Martha are wonderful and do some of the best work of any service provider I've encountered in my two years of owning a home in Denver. It's really something to get service from people that want to make sure they do the right job and not some patch job that will give relatively soon there after. I have two jetted tubs. One of which was cracked because it wasn't set right. They checked both and made sure the cracked tub was repaired. It looks 10x better than it did before the repair. I called every other provider that I could find who might do this sort of work and they were the only ones who would guarantee their work. And they are responsive. Five stars! read more

Scheduled a job and then up sold me on slip resistant work along with added fees for stripping.

Can't say enough good things about this company! Amazing customer service!! The quality of work is also Amazing!!! Professional and Kind and Dependable too. They refinished an old claw foot tub and I would use them again and again! read more

Really supreme work! True professionals at what they do. If you don't want to rip out tile and start over, this is the perfect solution. My bathroom looks brand new. Eric and Martha are dedicated, hard workers. I would definitely use them again! read more

I had my crawl foot tub refinished by Fresh Look Refinishing a couple years ago and it looked absolutely beautiful upon completion however within a year, it started to chip. The chips eventually turned into a large area that completely peeled off. I called Martha and after a lot of phone tag and persistence, she arranged for someone to come by for a touch up. Unfortunately, the touch up was not the same quality. It has bubbles and a very rough surface and within a week, it has started chipping again. I have called and texted Martha back several times and she will not return my call. I am very disappointed; I didn't expect this. It would be such a quick and easy fix and would restore my faith in the company, too bad their work doesn't stand the test of time. read more

When I got the amazing price from Fresh Look, I thought they would probably do a very mediocre job for the money. Was I wrong. Eric has far more equipment than I thought was necessary to do a Reglaze. Eric worked very hard on preparing the surface of the bathtub. As any knowledgeable person knows, preparation is the most important part of doing a good job. He was absolutely meticulous with the actual painting. The final result was absolutely gorgeous. Glossier and prettier than a new tub. Of course the true test is to see how well it holds up after a year or more. I have no way of knowing that now, but after seeing the prep work Eric did, I have little doubt it will be very durable as well. And by the way, his wife is the one who answers calls. She is very professional and answered all my questions. Also important was the fact they showed up on time. For a person like myself who is on a tight schedule, that was invaluable. read more

The craftsmanship shows in the beautiful result! Our 1941 tub had been damaged by a previous owner's (industrial?) gluing of shower doors which, when removed, took chunks of the porcelain finish with them. He spent hours prepping the tub, filling in the gouges and sanding the surface smooth. The end result is perfection. Don't hesitate to trust him with your refinish job; he's a real craftsman. read more

DO NOT use this company! Don't fall into the trap I did by seeing some of these great reviews and thinking they must be good even though they're much cheaper than other companies. This experience was a disaster. They claim it is better that they take only 1 day to refinish a tub than 2 days like other companies. It's not. It's a way for them to skip out on coming back and doing the detail work and sanding and polishing the tub so it actually looks professionally done. We had to have the guy come back 3 different days over the course of a week we didn't have access to our bathtub. I really can't believe there are any good reviews for this company. The manager Martha is rude and insists on text messaging instead of calling, even though she gets things all mixed up. She literally told me oops the guy isn't actually coming tomorrow, he's coming in a couple of days because I got you mixed up with someone else. The whole experience was such a disaster. Stay away! read more

Eric and Martha were totally amazing. We had them refinish an old, chipping tub, plus our tile floor and the tile that surrounded the *entire* bathroom. We wanted it done ASAP because everything in our bathroom was breaking, so we bid this out with four different companies. Fresh Look had the best price and were by far the most responsive, but we had to wait a month to get it scheduled because they are in high demand. Let me tell you, it was worth the wait. They responded to every message within 10 minutes; always kept me up to date on arrival and departure times, and dealt with my neurotic dog when I couldn't be there. They were at our house four separate days and left things clean and confined every single time. When we experienced a #pinterestfail on a DIY touch we tried to add, Eric and Martha rearranged their schedule to fix our mistake and even made an instructional video showing us how to improve our technique. It totally worked, and the bathroom looks great. Plus, we have a five-year warranty, and with the service we received so far, I'm 100% confident they'll be there for us anytime we need help. I would hire them again without hesitation. Every contractor should be this good. read more

Eric has refinished two tubs for us (one in a fix-and-flip and one in our own bathroom, and both times did an excellent job. He did have to reschedule a couple of times, but never for any length of time and always with a phone call to let me know what was going on. I've got him scheduled for two tubs in a new project house we just bought, and I'm looking forward to working with him again. read more

We had a series of cracks in our shower pan, rendering our shower useless. This posed a challenging repair job. ​Martha sent Victor out to do the work. We couldn't​ be happier with the results​. Victor was an extremely hard & highly skilled worker. All at a reasonable cost. Where possible we try to support small local businesses. Fresh Look Refinishing fit the bill, & we highly recommend​ them. read more

Eric and Martha are awesome. They communicated very well when they would start work. They started and finished close to the time they said they would. The counter tops look fantastic. We are having them come back to do our shower. We like how Eric curved our edges. Amazing how uniform they look. Very skilled. We recommend Fresh Look Refinishing. read more

I have to say that I never post negative reviews, but I had to make sure people BEWARE of this fly by night company. I would give less than 1 star if possible. This all started about 3 weeks ago when we called Fresh Look Refinishing for a garden tub refinishing based on the great online reviews. We texted back and forth and we were given a quote based on the photos we sent. Martha told us that any plumbing work needed to be done prior to their visit, so we needed to get that done soon. We went ahead and paid rush fees to have plumbers come out to fix the valve and replace the bath fixtures as Fresh Look would be coming out the following week to do the job on 12/28. On 12/26, we texted Martha to confirm our appointment and she confirmed they'd be here between 2-3pm. That morning (12/28), we receive a text saying that they wouldn't be able to make it and asked to reschedule for 12/31. We said we were out of town that day for New Years and so we rescheduled for 1/2. Martha was nice enough to offer a $50 discount for the inconvenience. We then tried to confirm the actual price we'd be paying (after the discount) and suddenly the price was higher than the originally quoted price. We went back and forth, with us saying we had the original quote showing less before the discount and she finally agreed that she was wrong and we came to our agreed upon price. Fast forward to this morning (1/2) and we receive a text saying they'll be here between 2-3. At 3:00, they text to say that they were en route and they'll be 30 minutes. Then they text to say they were stuck in traffic and finally show up at about 4:15. When they arrived, they took a look at the tub, told us that it would be an easy enough job and went into some details about the project (ventilation, materials, etc). Then they told us that as it's already almost 4:30 and this is a "6 hour job", they wouldn't be able to start until the next day at 10:00. Hesitantly, we agreed as we didn't have much of a choice at this point. Curious why they'd book a 6 hour job at 2-3pm if they didn't think there was enough time to complete the job...but that's neither here nor there. Anyway, they left with the understanding that we'd see them the next morning. About an hour after they left, however, we receive a text that plainly said "we have decided to not take on your tub". No explanation, no apology, no nothing. We wrote back asking what happened and why the sudden change and no response at all. I would HIGHLY recommend avoiding this company at all costs. They are very unprofessional and misleading. I know there are lots of good reviews online, but please beware who you hire. read more

I had my kitchen counter tops done, as well as both bathrooms in my home. Eric was very considerate of my home, taking the extra time to seal off everything to ensure nothing was effected by the refinishing project. My kitchen counter tops look fantastic and I couldn't be happier. I went with Desert Stone, and have already had friends and family telling me how great they look! I contacted Fresh Look Refinishing months in advance for an estimate, and they not only honored my original estimate, but provided a military discount. Highly recommend going with this local family owned and operated company. read more

We are so so happy with our beautiful new white tub!! It was a hideous Harvest Gold from 1964, and Eric did a fantastic job. They were easy to get a hold of, answered all of my many questions about tub refinishing, and had fantastic prices. When they were at our house they couldn't have been more nice, considerate or professional. We highly recommend Fresh Look. read more

Fresh Look Refinishing - From a hideous Harvest Gold to gleaming white! - Refinishing Services Near Me - Denver, Colorado

I would definitely recommend Eric and Martha, owners of fresh look refinshing . my 1962 tub was very scratched and had an old paint job that was chipping up. I hated taking a shower in it. they got me in the day after I initially called. The process took about 6 hours and it is beautiful. It was many detailed steps and Eric was a perfectionist . The work comes with a 5 year warranty and hopefully it's lasts for many years after that too. I am very happy and would hire them again. read more

I recommend Fresh Look Refinishing without reservation. Martha and Eric were polite, professional, showed up on time and did a fantastic job at a fair price. Our bathroom tub, which is original to our 1926 home, looks like new! Their communication was great, and they provided pictures of their work as it progressed. They thoroughly cleaned up afterwards, and they were very, very, easy to deal with. They really "go the extra mile" for their customers. We look forward to using their services in the future! read more

I'm a realtor, I've used this company for a few years now and have completed many bathtubs, walls etc. They do a fantastic job and very professional. The price is competitive and the work is quality. I'll continue to keep them in my portfolio of contractors. read more

Fresh Look Refinishing resurfaced my counter tops and I've never seen them look better. They were upfront with pricing and the amount of effort necessary to do the job. They are dedicated to the work and I cannot recommend them highly enough. read more

I gladly recommend this company. Had my tub resurfaced. I was given the option of doing the prep/strip work myself, or paying a little extra. I paid the extra to insure it was done right (less hassle for me). They explained the anti-slip surface they could provide - that was also well worth the extra price (they also provided explanation on why the anti-slip was recommended and it made sense to me). The work itself was done on time, highly professional, accommodating to my schedule. When finished, I couldn't even tell they had been there - except the tub now looked beautiful, even beyond my limited expectations. I've looked at the other 5-star reviews and my reaction is "yep, I agree completely." read more

nbelievable customer service and very caring! Eric and Martha came out to glaze our tub, but quickly realized we had a plumbing leak. After some delays with a plumber fixing our leak, Eric himself actually helped fix our issue, beautifully glazed our tub, and kept the price the same. He insisted on making sure the job was done correctly for the health and safety of our family. He and Martha have checked in with us several times to make sure we are doing well and that our tub is still amazing (which it is). Do not choose anyone else to glaze your tub! Fresh look refinishing is the best and should be your only choice!! read more