The project started off very good. They removed carpet in three areas and replaced it with…read morehardwood flooring that matched our existing flooring. They did a very good job on this. You can't tell what was the old flooring and the new flooring. They also did a great job on the stairs (removed carpet and replace with oak steps. During the project the team was very good to work with. Their team moved our heavy items onto the garage which was very nice of them to do so. We also liked the way the taped off a sanded part of the floor and put 6 staining we picked out so we could see how each looked on the floor. this was a great help in determining which stain we liked most. Junior and team were great to work with and did a few extra things which ended up looking great. The team was very personable and professional. However, there were three main issues we had after the job was done and we had an opportunity to look closer at the quality of the staining and followup: 1) They didn't tape the baseboard to prevent stain or final coating from getting on the baseboard. There were many spots on the baseboard that had stain on it. I tried to wipe the stain off but it was on to stay. We had planned to have the interior painted next year but had to move that schedule up to right after the flooring was done so the baseboard liked nice. The paining company (Colorado Painting) did an excellent job and the baseboard looks great now. If you use Gold Hardwood flooring insist they tape the baseboard before staining. 2) They do not do a good job with corners. We have 5 corners that look bad because they didn't do a good job sanding and staining them (there were a few spots which were not corners where the stain didn't take but the majority of issues were corners). I understand corners require manual sanding and staining which is time consuming but these spots are not a quality finished product. These spots were originally fine looking before this job and now they don't look like a professional did the work. If you have Gold do your floors make sure you check all the corners before final payment. 3) We were told we could have them come out (within reason of course) if we found any issues. We called on an issue we found (bad staining not in a corner but in front of the fireplace) and they come out and tried to fix it but they couldn't because they said the wood wouldn't take a stain (they manually sanded the spot and re-stained but it didn't improve). This was odd because that spot looked fine before the job so the wood took the stain when the builders put the hardwood floor in. As you can imagine, we had to have everything out of the area being worked on. As we started to put things back we noticed many corners that didn't look good. I sent Gold an email (with pictures) asking them to come back and see what could be done with them. I did get one reply saying a picture with a stain dot was done by the painters and I replied that the painters didn't use stain. I also got a reply saying I would contacted on Monday to set up a time. This is now Thursday and I haven't heard anything from him. At this point, we'll probably just live with what it is. Thankfully many of the spots aren't in a high traffic area so they aren't easily seen by others.

Junior and his team were incredible. truly the best contractors I have ever worked with. My…read morehardwood is stunning and perfect. Rodrigo was fast, sweet and communicated along the way. I can't recommend this team enough! they also worked in my tight schedule ! Im located in Castle Rock CO.

We hired Elevated Flooring Services to refinish our floors over spring break. They did an excellent…read morejob. The whole process was seamless and done in the timeframe Patrick told us. They not only refinished the floors but also fixed a few areas where we took out some railings and tied the new wood planks in seamlessly. Would definitely recommend them to anyone looking for hardwood floor work.

Our floors look beautiful. The experience was great: prompt reply and service, and really…read morecompetitive price wise.

Having hardwood floors is wonderful except when they have to be refinished. We put it off as long…read moreas we could and then began our search. We vetted several companies and decided to go with ASA Flooring for several reasons: 1) Responsiveness. Bryan was quick to get back to my inquiry and was at the house to assess the project within a day. 2) Knowledgeable. Our refrigerator had leaked and warped several boards. Bryan explained the pros and cons of board replacement vs letting the boards dry out. We went with the latter and saved money. We had another challenge in the fact that we did not have two rooms refinished which meant seamless color matching. Alfredo was an artist and had an eye for selecting the perfect match. Although the final decision was ours, his experience was a definite help. 3) Efficient. The whole process from start to finish only took three days. We used the opportunity for a little vacation in the mountains and came home to beautiful floors! 4) Professional. Kevin, the project manager, came the weekend before to assess the job site and answer any questions. Alberto hung plastic and taped off the areas to reduce dust and vacuumed any remaining dust before the final coat. It was nearly dust free! 5) Follow up: Kevin did the final walk through with us to make sure we were satisfied. I'd highly recommend ASA Flooring for your next hardwood floor project!

It has been two years now since they installed a luxury laminate tile floor in my kitchen and it is…read morenot lasting. I asked for it to be glued down, tiles selected had instructions for gluing but they were not followed. I was not told during the project the installer was not gluing them down per instructions until the project was done. I am now having to consider replacing it since the floor pops and snaps when we walk on it. I also just discovered that when the trim they removed was replaced the caulk used was kitchen caulk (not paintable) so I had to scrape it off and redo it.

As one of the other reviewers said, these guys use subcontractors of varying quality. They had to…read morerefinish the floor 3 times because the owner insisted on sending the same crew back each time (which makes sense if using a fixed-price sub - keeps their profit intact). I communicated my concerns professionally (and almost apologetically) with the owner as we went, but I'm not sure that any of them were addressed directly with the crew - rather they were just given basic instructions at the start of each day to fix the problems from the last go 'round. I'll give them credit for trying to make it right, and the floor looks a lot better than it did when they started, but it still wasn't 100% at the end and they didn't want to listen to any more complaints. A list of items specific issues that as far as I can tell were never communicated back to the crew: - The first thing the crew leader did was take a dump in my bathroom, without asking, and made this a daily ritual. - They didn't bother to cover anything up before sanding - no sheathing between rooms, no covers over the vents - so dust was everywhere in the house. At least I had the good sense to turn off the HVAC, but still had to change the air filters several times before they finished the job. - They sanded/buffed the carpet, trashing it where the carpet meets the hardwood. - Stain was applied in some places across grain / boards rather than same direction leading to stripes (1st attempt), and inconsistently leading to dark splotches (2nd attempt). - They used my ladder (from the garage) without asking. - They left gobs of topcoat around trim and puddling elsewhere. - They did not take the time to use filler properly after the second attempt - there are dark spots around nails, knots, and where sanding was rough. - Hand sanding was quite rough in several areas leading to dark stain, especially around trim, cabinets, toilet, etc. And they didn't thoroughly clean or screen before coating in several places, leading to dirt and debris in the finish. - Stain spatter was left on the wall from brush work and flinging wet towels. The sinks were a left an absolute mess. - There was no real cleanup to speak of and patches of grass are dead in the front yard where they cleaned stain off their tools and equipment. - The "suicide cord" they were using to connect to 240V was a fire and safety hazard. After attempting to share my last round of concerns (not asking for them to redo it again but rather just trying to share some of the issues for future improvement), Anthony told me to stop looking so closely and asked, "You gonna blast us on the internet?" indicating his level of concern. For a website that touts their high level of professionalism and reputation, the crew did not reflect it. If I wasn't a professional contractor myself, then this might have been a traumatic experience. And if I knew the crew and could have hired them directly, then I would have undoubtedly paid half as much... but then they might not have redone it 3 times (especially because I would have kicked them out after the second attempt). I never asked for a discount, and one was certainly never offered. I'm leaving 2 stars because on Yelp that means it "could've been better" but for the price I paid to go with the "pros" I regret not giving one of the other bidders a chance.

Update:  It's now been 2 months since my wood floors have been resurfaced, and I'm very happy with…read morethe work.  The crew brought out the natural wood grains, and they show beautifully.  Also the hardener is fantastic.

Athena and her crew did a great job restoring original wood floors in 3 bedrooms and the hall…read more Then, they installed new wood flooring in the entryway and did an incredible job matching the stain! They also installed LVP in the sunroom which totally transformed that room! I highly recommend them to my clients and fellow real estate agents!

I needed whole-house re-carpeting and plywood subflooring repair. A fairly significant job…read more Obviously a family operation, Athena came out, evaluated work and made a reasonable bid, which I accepted. Follow-up communications regarding carpet colors, and scheduling work were met with slow or no responses. Several times I left v-message with Danny with absolutely no response, this was over a period of a couple months. I had planned on and relied on these people and their business to do the work as agreed upon. All I received was crickets. Ghosting your customers is extremely unprofessional and a good way to get a poor review. Good luck, you'll need it. ..M

We have used Bryan and Floors Free twice now in the last year. We have LOVED the work and service…read moreand plan to use the company again for other projects. About a year ago we hired Floors Free to take out carpet and put in hardwood floors in two rooms to match existing hardwood in our kitchen. Bryan and team also refinished the existing kitchen hardwood and stained all three rooms to match. The process was unbelievably smooth and the quote was extremely reasonable. Communication was easy and the project was done in no time, before we even moved in. The floors are beautiful and we remark all the time how they totally transformed our house. Bryan's team matched the existing hardwood perfectly - we actually can't remember where it started and stopped. The work is just fantastic and we plan to call Bryan again when we re-do some other flooring throughout the house. Then most recently, Bryan and his team put in our kitchen backsplash (previously we had an adhesive "tile" until we were ready for real tile). After initially starting work with another more expensive company that we fired (dodged a bullet!), we remembered that Bryan's company did tiling. We were so happy we contacted him and wished we had sooner - quote came back next day and we were able to get work scheduled within two weeks! Bryan told us his tile pro was an artist and he truly was. The work was clean and took much less than two days. Bryan worked with the tile we had previously purchased, and we supplied tile adhesive and the grout - we loved that we bought them ourselves and were not up-charged for supplies. Thomas the tile pro was in and out - he was so friendly and obviously proud of his work. We wouldn't hesitate to contact Bryan again for more work. Reasonable prices, easy to get ahold, completely flexible - great all around. Floors Free has taken our house from bland to beautiful!

Floors Free is the best flooring team out there. Prompt. Quick. Hardworking. High-quality…read moreproduct/results. Goes the extra mile. On-schedule. Gives solid suggestions that they don't need to. Excellent communicators. Bryan and Kieth are simply ... OUTSTANDING!

TGB Flooring sanded and refinished the hardwood floors in our mountain lodge; We are so happy with…read morethe results. TGB craftsmanship and attention to detail exceeded our expectations. We've received countless compliments on our beautiful hardwood floors, which have withstood extensive daily use. We highly recommend TGB flooring to provide excellent service at a good value.

So happy we hired TGB. We had them do one floor of a house we will be moving to and we won't call…read moreanyone else when we have the flooring done on the house we are leaving. The estimate was spot on and the work time was before the estimated time. Perfect. We were really impressed and appreciate how committed Brendan was with the craft and precision. We were concerned with the idea of the dust from the job, but they were spot on in saying it would be a dustless job. No heavy plastic barriers or limited access, yet also no cleaning after on our part. Once the job was finished, everything was as clean before it began and we had a new improved floor! Pricing was a great value for what we will enjoy for the coming decades. Brendan also was kind to us and our kids making it an easy call in the future. We won't call anyone else.

Brandon and his crew came and refinished our basement concrete floors. Jill and Brandon were very…read moreaccommodating and wonderful to work with. We had some extra work that needed to be done and it was no issue. Brandon and his crew did an amazing job and he was so nice and honest. Price was very fair and I highly recommend this crew!

We hired Colorado Concrete Restoration to epoxy our old garage floor. There were several large…read morecracks on the garage floor that needed repair and sealing. Brandon and his team were AWESOME. From the beginning, Brandon made this process easy. He provided an accurate estimate (both price and timeline were perfectly accurate) and was quick to respond to questions. He was prompt, a good communicator, and the results are amazing! The garage floor never looked so good. We are pleased with the results. We highly recommend Colorado Concrete Restoration for your next home improvement project.