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    PetSmart

    2.3 (73 reviews)
    Closed 10:00 am - 7:00 pm
    Updated a few days ago

    Services - PetSmart

    Bath and groom only

    Full grooming

    Pet haircut

    4 More Services

    Microchipping

    Pet physical or wellness exam

    Pet vaccinations

    Private dog training

    PetSmart Photos

    From this Business

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    I placed an online appointment for Allison P. for 6/30/24 at 1:30 pm. After picking up my dog and arriving home I noticed my dog was acting super uncomfortable with his bottom area. Upon closer inspection I noticed that the groomer nicked my dog's tail region, making it red, and causing irritation for him! While on the phone with Petsmart I checked my online account and come to find that the original person I booked the appointment with wasn't even the person who was suppose to take care of my dog today! It was another groomer name Katie K. I finally got in contact with someone and was told that the groomer is gone for the day and was connected with the manager. The whole time the manager was trying to make excuses of what may of happened and kept apologizing. The only actual thing she did was leave a future note stating that Allison will be the only one taking care of my dog. Like hello?!?! I'm not coming back here again after this, especially when I wasn't notified of the issue when I picked up my dog nor was I compensated for the groomer's mistake! Like were they expecting me not to find out???? I been using this grooming service from Petsmart for years now across 4 different dogs, but no more. Katie K. should be fired with her piss poor job performance, along with failure to notify the dog owner of the damage that was done.You have lost a customer with the shitty service and shitty response to the issue!

    My Shit-Zu, ChooChoo
    Dolores G.

    If there were a PERFECT person to groom dogs, it is Greg!! Not only did he make "ChooChoo" look amazing, he listened to what my likes were for her and did it!  Greg is courteous,  loving  and a kindred spirit to dogs. A fantastic groomer who takes his time with grooming your dog and makes it such a positive experience! Our little Shit-zu, ChooChoo, finally looks beautiful with her expert cut from Greg. Greg is one of the kindest people you will ever meet with professionalism and dedication overflowing. Petmart Garland, TX Grooming Salon should be very proud of all of the hard work that he puts into it! Your dog will love him!

    Julie P.

    DATE Wed, December 8, 2021 PET Lucky SERVICE Bath & Full Haircut GROOMER William A My dog - Lucky- got a lot of injures and hurt after the service. I noticed a cut when I picked Lucky up but then I found out that there are many injures on his body, legs, genitals, and butt. I am very disappointed and hopefully hear a reasonable explanation and compensation

    We took our puppy, Whiskey, here for training. Shout out to Julian H. for being an awesome trainer with him and being patient. We saw a big improvement in our pup since day one. Thanks Julian!

    Few days after being groomed
    Kristina N.

    My pup has been groomed at this location multiple times by Greg, and I am always satisfied with my experience! The online booking process is self explanatory, and there is now the option to pay online. How convenient! (Don't forget to tip!!) I'm greeted as soon as I walk in. Go over paperwork and confirm the services my pup will have. They give you a phone call when finished. I really appreciate how Greg asked me what length I wanted my puppy groomed, and he showed me the different options when I wasn't sure. I'd also like to add that the other groomers seem gentle and the dogs are calm under their care every time I stop by. They seem to know what they're doing, and I recommend this location for your fur baby's grooming needs.

    Wheels covered In poop

    All the cages were extremely dirty, wheels were covered In a lot of poop, the robo Hmasters couldn't reach Their water bottle (way too high for them), all of the cages didnt have a lot of shavings, the wheels are way too small i watched them run and the wheel was so small they weren't Able to run! One of the cages didn't have any water left, i told a manager I believe and he said that someone will be coming out to fill the water, after 20min no one came and I left the store or I wouldnt have been nice! this is just sad and cruel! The pink wheel is also way too small and will eventually hurt their little feet! I hope someone reads this and takes care of that problem!! Really really sad!

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    Ask the Community - PetSmart

    Review Highlights - PetSmart

    This review is more so to spread the word about New Beginnings Cat Rescue where you can adopt a cat on Saturdays from 12-4 rather than Petsmart itself.

    Mentioned in 2 reviews

    Read more highlights

    K9 Culture Dog Training

    K9 Culture Dog Training

    (16 reviews)

    I am so thankful for K-9 Culture! We brought our 5 year old dog in for 6 sessions of day training…read morefor behavioral issues. I felt confident that we would be safe and taken care of. I loved that his trainer, Sadler we send us videos after every session showing us what they worked on and how we can implement at home. Sadler was absolutely amazing and I can't wait to join her group sessions!

    K-9 Culture is THE place for dog training. We did a lot of research on finding a board and training…read moreprogram and were incredibly impressed with K-9 Culture. We sent our dog JULY  for their four weeks program and had a wonderful experience with the dog training program. When I attended the initial consultation, I was amazed by how large, clean, and over-the-top the facility was. The talk lasted 30 minutes, and we spoke for almost one 1hour. They were patient, and we explained all our goals, which we wanted our July to be trained on. Tyler worked with July. We received daily "Pupdates" and report cards that included videos, photos, and an overall update on his improvement. I could tell Tyler cared about July as if he was his doggie. We are so proud and thrilled about the progress July has made. TRULY AMAZING! July's confidence built up, and his personality came through by the end of the 4-week board and train program. We can't wait to attend group classes and continue to board and bring him back to see the K-9 Culture team! I Recommend K-9 Culture to anyone looking for training for their doggie. Thank you, K-9 team & Tyler, for all your hard work.

    PetSmart - groomer - Updated May 2026

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