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Pretty & Polite Pets

5.0 (4 reviews)
Closed • 9:00 am - 5:00 pm

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Services - Pretty & Polite Pets

Bath and groom only

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Recommended Reviews - Pretty & Polite Pets

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3 years ago

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3 years ago

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3 years ago

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8 years ago

She's great with all my babies she grooms three of my babies and trains the other one. I love her techniques

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Upon the retirement of my vet for 30 years, I searched for another vet and found Breckinridge Park…read moreAnimal Hospital near me. I needed to get my dog in quickly due to illness, and they were able to schedule me the same day I called. I met Dr. Danielle Donnelly who is an absolute answer to prayer. She is caring, takes time to listen and was loving to my dog. She prescribed the needed medications and contacted me daily to see how Athena was doing. I was free to text her with questions and pictures that she responded to immediately. So, we recently returned for just a follow up exam, to answer several questions I had, to get Athena's nails trimmed and to get heartworm and flea medications renewed. Amanda, her assistant tech, took wonderful care of us and entered all information. She also carefully trimmed Athena's nails and petted her constantly while waiting for the Dr. Once again, Dr. Donnelly took much time with us offering medication options and advice after examining Athena. She truly cares about each pet she treats. Amanda then put all in computer to give me an estimated cost before I made a decision. This was greatly appreciated since I am retired. Everyone in the office that I have met is very friendly, understanding and helpful. I am indeed grateful to Dr. Donnelly and the entire staff for their care for my Athena.

***PLEASE READ IF YOU WANT GOOD CARE WITH A FRIENDLY BUDGET***…read moreAfter our appointment today we will not be going back. We have been clients for a few years now and I have been on the fence about continuing care at this location, and today sealed the deal. Two weeks ago we had an appointment for an ear infection for our dog. We were told to come back within two weeks for a free check up- which we clarified with the Vet tech and the Vet herself that this would be completely free for the visit and the swab. Today my husband was told it was be a fee of $27. When he addressed that we were told by 2 employees and checked at the front before we left the original appointment that the follow up would be free he was told that within the 2 weeks they had "changed their policy" but would waive the fee for us this time.....they explained that only coming in to the office was free......respectfully....no shit walking into the office is free. I understand $27 isnt a lot of money, but it truly rubs me the wrong way when you can't communicate to your clients properly. So if you're planning on coming into Breckinridge Park Animal Hospital...do yourself a favor and get itemized receipts, written expectations and fees for follow-ups and record conversations since their policy changes happen so frequently that they can not make their clients aware. After reading other reviews it seems like they have transparency issues and are after any dollar amount they can get. All of their responses to these negative have been "we're sorry for your experience and we want to be transparent with all clients"......Interesting there's no follow ups about these issues being resolved.

Pet Paradise Plano Premier

Pet Paradise Plano Premier

(110 reviews)

We leave our furkid in their care when we are traveling and never a worry. CJ is a well groomed…read morebaby because of Hayley and her magic

If you're a pet owner, you know that choosing a boarding or daycare facility isn't just a…read moretransaction--it's a trust decision. My family has been bringing our dogs to Pet Paradise Premier in Plano for nearly 10 years. Over that time they've cared for three of our dogs: Lily, our brindle sweetheart; Nova, my brilliant Catahoula rescue; and now Blondie, our playful pit-husky mix. Blondie currently attends daycare two or three days a week and boards there when we travel. Overall we've had many good experiences. The dogs get exercise, socialization, and the staff clearly knows them well. But the real reason we remain loyal clients is Wendy Hudgins. Over the years there have been a couple situations where things didn't go exactly as expected. Those moments are when you find out what a business is really made of. Wendy has repeatedly stepped in with professionalism, calm leadership, and genuine care. She takes ownership, communicates openly, and clearly cares about the animals and the families who trust them to Pet Paradise. There were times she even proactively called to let us know about something happening so we were never left wondering. That kind of accountability and transparency matters. To be very honest: if Wendy wasn't part of the team, we probably would have moved on. She is an incredible asset to Pet Paradise and exactly the kind of person you hope is looking after your dog. Thank you to the team--and especially to Wendy--for helping take care of some of the most important members of our family.

The Dog House - After grooming, more than 1/4 inch was taken off, a scissor wasnt used you can tell the texture is rough from the razor cut

The Dog House

(79 reviews)

Since I'm new to the area, I've been asking around for a trusted spot to bring my senior dog in for…read morea bath. The Dog House was one of the businesses recommended to me and the closest, so I decided to give them a shot. I had called ahead to check if they had any availability, which they did about an hour later, so I set the appointment and got ready. I've seen their sign before, so I knew where I was headed, but I couldn't find them while driving around the lot. I asked someone who I saw walking to their car and they told me it was around the corner, somewhat hidden. Once I found it and parked, I was greeted by a couple friendly employees upon entering. They quickly got her information since we were first-timers and then it was time to say good bye! Based on everyone's demeanor and the cozy appearance of the shop, I knew I could trust them with my fur baby and felt at ease. I got a call about 7 hours later that she was all finished so I grabbed my keys and headed out. The appointment took about 3 hours longer than I'm used to at Petco, but I understood that going in. I knew they were busy and they would take their time with her, making sure she was comfortable and nothing was rushed. As always, when I arrived, she came out scrambling towards me and yelling as if I tried to pawn her off. I was hoping a new environment would ease her anxiety, but she proved me wrong and that she would continue to be dramatic. I was glad to hear that she was sweet and well behaved. Everyone adored her. I brought a bandana to throw on since she was nice and clean, but they beat me to it! She came out sporting a cute pink bandana they gave her. I noticed the price was about the same as I'm used to paying at Petco, give or take a few bucks. I was happy to see that since I know groomers can get quite pricey, and she is a large dog with LOTS of fur to shed so we always opt in for a deshedding treatment. Before I left, I took a moment to look at the merchandise for sale. The walls were filled floor to ceiling with toys, treats, food, and apparel. I saw a pair of bunny ears that I might have to come back for, but that was it for today. I would highly recommend checking out The Dog House if you're looking for a new groomer. They have kind, excellent staff, which I'm sure my dog would agree with as she was able to coerce them for some treats before exiting.

I took my corgis here hoping that after what happened to my fluffy corgi hair cut being like a…read morestandard corgi hair cut, cutting off all her fur on her butt and mane would not happen here. I emphasized to only trim her belly area and not her butt or mane. She is a fluffy corgi not a standard corgi. She came back with all her mane hair cut off, hair near her ears cut off on her face, and her butt hair cut off. The receptionist claimed it would only be a small trim about 1/4 inch off everywhere, it was more than that. They made her look like my other corgi. After explaining over and over, even the fact the receptionist mentioned cutting a fluffy hair off it doesn't grow the same back, my fluffy corgi's hair was still cut super short, even shorter than the previous groomer I took her to. Beware even though I explained how I wanted their hair cut, both of their hair cut were the same. I won't come back to this place. I paid total $189, with tip $239. It also looked like they used a razor to do a buzz cut on them, making their hair prickly near that area. See pictures of before and afte

Pretty & Polite Pets - groomer - Updated October 2026

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