I gave been a customer for 12 years with the wonderful original owner who past away. I was the…read morenurse practitioner for his wife in 2014. I traveled from Plano to support his business very friendly staff great prices. When he passed someone else took over I became a disabled NP surviving on less than half of my monthly income. Now I am on Social Security. The price of my small 11 pound dog went up $11 with no notice sent to me. I was shocked at the increase. Previous staff except for 1 person had resigned. The least they could have done was notify customers by text of the price increase. It is time for me to find somewhere closer and affordable for an 11 pound dog

Reasonably priced and I've got no complaints. Been going for about three years now. They could use…read morea serious clean and makeover in the lobby, but honestly to my surprise, I don't care- I trust them with my fur baby. **also omg they have lil temporary stencils they can do on your dogs fur

Amazing! My Charlie is so soft, fluffy, and happy!! He smells so good too! Great job and I would…read morerecommend!!

Very small service area. Not the least bit flexible. No questions asked, just a very quick…read morerejection.

They are not enough positive adjectives to describe how wonderful this place is for your pup or a…read morefull grown animal. The owner Paula is an extraordinary individual and treats every pet as if it were her own. I can't say enough good things about this place.

I've only used their nail trimming service, but I'm thankful for it. No appointment necessary. Come…read morebefore 1:00 PM on weekdays when they have multiple groomers available. You'll be in and out of there in about 5-10 minutes. They only take cash. It will cost about $10-15 depending on who you do business with. Regardless, it is quick, cheap, and actually painless for my pup. He doesn't seem to mind his visit here.

I have been to this store two times and I well keep coming back. They always have what I need when…read moreI need it for my Cat. One of the other stores was out and I called this one and they had the cat litter i needed. So I asked if they could hold it up frount for me till i could get there they did. I was so happy they did. There store has always been clean and every one has always been friendly and helpful. I my go to store from now on for my cat's stuff.

This store is one of the most helpful places I've been to. Their clerks are overall very friendly…read more Rarely do you have a long wait in line. Plenty of help as a rule here. I also just tried local delivery for the first time as they had the huge 28lb bags of Worlds Best Cat litter on sale, and instead of trying to lug those home myself, I thought why not have them delivered? I ordered them at 319pm which is after the 1pm cutoff for same day delivery. I wasn't in a rush so next day totally fine. Bags were at my door 35 minutes later at 403pm. Wow!! Granted I live 1 mile from the store, but still! That's amazing service! I wouldn't expect that every time, could have had a lull in business or extra help then etc, so that shouldn't be what one would expect every time in the future, but this is the kind of service I'm referring to. Never had a problem with this store, been going for over 10 years and realized I have never written a review for them. Overdue! You can also do curb pick up or order ahead and pick up in the store, but most of the time I'm in the store shopping. Never overly crowded, and as I stated earlier usually always plenty of help. Even when backed up I don't think I've ever waited more than a minute or so. I prefer this smaller chain over the bigger box stores. Their rewards program just got easier last month and the discounts are legit. If you have a lot of pets especially, this is the place to go!

They are incredible! My 2 mini schnauzers have always looked show ready when I use them! Thank…read moreyou so much Poochies...see ya in a few weeks. Hehe.

It was my pups very first time getting groomed, and it went far beyond my expectations. Michael was…read moreour groomer and he did a fantastic job with my lil boy. I will definitely be scheduling another grooming session with Poochie's!

The staff and management at this location are phenomenal! They really love and care for everyone's…read morepups. My dog is always so excited when we head out the door in the morning knowing she gets to go play at daycare. I love all of the events and treats that they offer in their monthly calendars (especially the little photo shoots!). Being a medical student and having my hours change each month has been stressful but Cesar and the gang have been extremely helpful and it's lifted a huge weight off of my shoulders in knowing that my dog is being cared for during my long shifts. I also love the fact that they have cameras! I like getting to check in on my baby when I have a second during the day. This place has really raised the bar for what I look for in a doggy daycare and I'm not sure if anyone will be able to top it-Penny and I love you guys lots!

The staff are just top notch! From the front to the back! They care about your pets and make sure…read moreyou are getting the service you want or need. Thank you for making sure my Kelsie is always in her happy place. She went from a scared little girl about two months ago to a young blossoming young lady that can't wait to get in the door to see and play with all her friends (staff and four legged friends).

Found Natsumi through Yelp reviews and I couldn't be happier. She is super sweet, gave him a great…read moregroom, and most importantly, earned my dog's trust. I will drive out of my way to bring my dog to her.

I am speechless. I have been looking for a locally owned, experienced, reliable, talented groomer…read morefor 5 years. Finally, I found it! Natsumi took our dogs on short notice and did a beautiful job. She took her time and it shows! Our dogs came home happy and full of energy. I immediately booked our next appointment. We will be loyal customers for as long as she'll have us! Saint, Theo and Mom & Dad are very happy!!

This is one amazing and caring place. The staff goes above and beyond to treat our pets as their…read moreown. The owner actually responds to concerns any customer may have. It's truly the best of the best. The best part is feeling secure knowing our beloved pet is well cared for and having a blast!

We LOVE the Velvet Snout. They have kind and competent employees who always greet you with a smile…read more Their groomers are excellent and we keep going back!

the owners are great! They understand how important my pet is to me. They are really knowledgeable…read moreand do a really good job.

I've been going to Lucky dog groomers for years. They had a ownership change a couple of years ago…read moreand lost the receptionist who we all really adored goodbye Miss Lisa. Over the last couple years. The service has gone downhill here. They are constantly getting new groomers and you don't have a consistent experience. At the time you get somebody who doesn't know what they're doing and the other half of the time it looks great but it's just not consistent. Now I went and visited with the owner there and got up charged for silly things that I've never been charged before before despite going there every month for probably five years. Myself and many other customers are looking for a new place to go. You probably should too.

I have seen this place since 2010 (may have been a different name then). Searching for a new…read moreboarding facility and decided to give Wags a try. First bonus upon walk in there is zero smell, as horrid smells in a facility is an instant deterrent for me. Trip was delayed due to inclement weather the week of 1/26/26. I was delayed in Galveston for an extra 3 days. Phoned Wags informed of situation, they extended the dates and provided extra food as I prepared enough and one extra meal. Updates were provided at minimum once a day. Mason will definitely return when boarding is needed.

This place is great! Friendly workers who really care about the pets. My dogs gets excited every…read moretime we go there. And there's somebody there 24 hrs a day.