I gave been a customer for 12 years with the wonderful original owner who past away. I was the nurse practitioner for his wife in 2014. I traveled from Plano to support his business very friendly staff great prices. When he passed someone else took over I became a disabled NP surviving on less than half of my monthly income. Now I am on Social Security. The price of my small 11 pound dog went up $11 with no notice sent to me. I was shocked at the increase. Previous staff except for 1 person had resigned. The least they could have done was notify customers by text of the price increase. It is time for me to find somewhere closer and affordable for an 11 pound dog read more

Reasonably priced and I've got no complaints. Been going for about three years now. They could use a serious clean and makeover in the lobby, but honestly to my surprise, I don't care- I trust them with my fur baby. **also omg they have lil temporary stencils they can do on your dogs fur read more

Fuzzy Tails Grooming Boutique - Pet Groomers Near Me - Richardson, Texas

Rude receptionist on the phone and in person...would not want that for my business. My pet's grooming was fine...but the receptionist was no help in deciding how to request a cut. If I asked a question she just stared at me and pointed to a sign. I'd like to go back due to convenience, but I'm really not into poor business management. read more

Took my pup, showed them a picture of how I wanted him cut and groomed. They delivered exactly what I asked for. I have a miniature schnauzer they made him so handsome . Now they would be my groomer as along as I have him. Love their service and cost is pretty reasonable. read more

Fuzzy Tails does a great job with my pup. He always is well cleaned and neatly trimmed. They are efficient so dogs are in and out in a couple of hours or less. read more

My husband dropped off our dog at Fuzzy Tails for grooming - first time for him to go there so I called to see if they had any questions. Instead of saying our pup was fine, the receptionist was very rude - not willing to answer questions or confirm our dog was ok. We ended up picking him up after being there 30 minutes. Even though this place received good reviews in the past, I do not recommend taking your dog there now. *****Update from neighbors: ownership recently changed hands and the service has gone down so past positive reviews no longer apply. Please note this before making appointments! ****** read more

Prices have doubled in less than a year. Receptionists acts like she would rather be somewhere else. They did do an okay job with my puppy.

This place is TERRIBLE!!.My wife took our bernadoodle here 3 months ago and asked for a trim, but they shaved her. Today, I took our dog back in, explained what happened last time and said twice I wanted a bath and trim the head and tail. They completely shaved her again! read more

Awesome haircut and reasonably priced. Took about three hours. I would recommend and will be back. read more

Fuzzy Tails Grooming Boutique - Awesome haircut and reasonably priced. - Pet Groomers Near Me - Richardson, Texas

I really loved this place! The man who booked my appointment was great and made me feel more assured about dropping my puppy there for his first cut! They did amazing and my baby seemed so happy when I went to pick him up. Since it was ace's first grooming ever, They gave a discount and they also didn't trim him too much because it was his first puppy cut. Would definitely be back for his second & when I came back, he had my ace in his lap free to enjoy himself! read more

Fuzzy Tails Grooming Boutique - After his puppy trim - Pet Groomers Near Me - Richardson, Texas

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We had a great experience at Fuzzy Tails! Everyone was really nice and friendly. Annie's cut looked awesome and she was not scared at drop off and pick up. Recommend!!! Thanks Fuzzy Tails! read more

0 stars!!! We will never return. I brought my mini poodle here 8 times prior but this last experience was the ABSOLUTE WORST. They shaved him completely and claimed he was matted but that was not the case. They were being lazy and did not want to attempt detangling him. On top of that when I arrived at 5:30 they were still not done. I watched a girl named Kelsey grooming him from the window and she was being very aggressive with my small dog. She was yanking his small arms and being unnecessarily aggressive when turning his head and body. I went in and complained and they gave me my dog back unfinished and still made me pay full price because "they would've finished the job but I didn't let them" this place is horrible don't recommend!!!!! My puppy when in happy and came out traumatized looking a complete mess for $70 read more

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After the first visit you will understand why Fuzzy Tails Grooming Boutique has only five star reviews!! They are consistently kind, loving and caring will all of their furry clients, plus their level of grooming knowledge is unsurpassed. My Newfie needed a "summer cut" for the upcoming heat and Fuzzy Tails made her look absolutely beautiful! I was concerned that shorter hair might not be a good look for her stunningly long coat, but I knew she needed to be more comfortable. I cannot tell you enough how wonderful the team is at Fuzzy Tails...if you're looking for pampering for your baby, they're the ones to visit!!! read more

Fuzzy Tails Grooming Boutique - Ali's new summer cut! - Pet Groomers Near Me - Richardson, Texas

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Don't believe the reviews that say this is a good place to take your pet. We tried it a couple of times just to be sure the bad vibes from the first wasn't a one-off bad day (which happens to the best of us), but each experience has gotten worse. The first time I dropped her off, then next it was my girlfriend - with basically the same results. They may not kennel the dogs, but when my dog got home she drank water like she hadn't had ANY while she was there, and that's not like her. Then she immediately went outside to do her business, again, like they hadn't given her the chance AT ALL. I can't say they actually mistreat any of the dogs there, BUT it definitely appears like they aren't getting the quality of care this place advertises. The customer service is basic at best, but I've still had better experiences at the DMV. They'll smile at you, but it definitely comes with some extra attitude and little patience. The pricing is above average for the results, because their work isn't "bad" per se, but it certainly isn't good either. You can get the EXACT same quality and care from Petsmart or Petco, for FAR less. If you're a regular customer, It's possible they just treat you better and so you might get decent service here, but I'll never spend another dime at this place to find out. Life's too short and I actually care about my dog. read more

Charley's first visit /cut by Fuzzy Tails was spot on (pic #1). Unfortunately we did not get the same results on the second visit (pic #2). They did a decent job on Charley's body cut but the face cut it choppy and makes her look older. read more

Fuzzy Tails Grooming Boutique - Pet Groomers Near Me - Richardson, Texas

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Some jerk named George works there and is extremely RUDE!!! He was sarcastic and unprofessional on the phone when I called to make an appointment. He told me "I told you we're busy!" during our conversation. That's how you talk to customers??? When I said that was rude he HUNG UP ON ME. I'll tape your advice and go somewhere else. Thanks George! read more

This grooming salon might look unassuming and slightly shabby but they consistently do an excellent job. You can tell they treat the dogs well too because normally my dogs are scared of grooming salons but they run right into Fuzzy Tails. I was nervous at first because they don't kennel the dogs while they wait to be groomed, they let them hangout with the other dogs in play areas. But my dogs LOVE IT and I don't have to feel guilty bringing them to the groomers anymore. Also, the groomers here actually take the time to brush out small mats instead of just shaving all their hair off. read more

Thank you to their helpful staff! left my pup amazing and smelling great, I could tell he enjoyed his visit. He didn't want to take his bandana off. Great atmosphere with great service! read more

Oh. My. Gawsh. These folks were AMAZING start to finish. We recently adopted a pugapoo who hadn't ever had a proper cut at 10 months old. He also had a crappy interaction with a very aggressive vet two days after we got him. Needless to say we were hesitant of who would touch our newest family member. I looked into several places who all wanted to kennel him the entire time he was there aside from the actual cut. Here he was free to play with other dogs and get some air. He came out looking soooo cute. They offered to give him the "teddy bear" cut and of course I jumped on that. Overall wonderful staff and great service. read more

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After waiting two weeks for an appointment, I was expecting to be blown away. I'm underwhelmed. $115 total for both small dog cuts. Can't tell you how much each coast because my receipt says "large dog grooming". Foxy looks like she barely got a cut- I requested a "lions cut" which is typically completely shaved with a mane left. It looks like they ran a clipper over her slightly shorter than her actual coat. She doesn't really look like she got a haircut at all. Parker gets a "lamb cut" which the guy behind the counter seemed to know what I meant. He said short lamb cut but what I've received is a long lamb cut I guess. His haircut looks like how it would after it has grown out for a month or so b it also if the legs were kept way too long in the first place. They also don't smell amazing like they normally would after leaving a grooming salon. Needless to say, I won't be back end will be calling to discuss this with them. read more

Fuzzy Tails Grooming Boutique - Longest lamb cut I've ever seen! - Pet Groomers Near Me - Richardson, Texas

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First of all, they do not answer their phones. Secondly, I specifically asked NOT to de-matte my dog and to just bathe her because she has history with other groomers that I do not want her to re-live. But they did it anyway. And when I collected my dog, the girl at the register just looked at me like I she didn't understand what I was saying. Terrible. I paid and left. No, I do not recommend. read more

I used to take my shitzu to PetSmart where it would cost around $80 for grooming but this place does it for half the price. Paid $48 here and they even cleaned his ear which PetSmart never did. I like that the place is very cozy and feels like home! Instead of being crated, my dog got to hangout at the front desk until he was picked up. Usually he goes through temporary sadness after each groom but no sign of that this time (: 10/10 recommend! They are also very flexible with their scheduling and accommodating read more

Been using them for year and we just love them! We go a few times a month. I trust my babies will always have a fun time and look amazing. Wouldn't trust anyone else with my two boys. read more

The ladies there are so sweet and accommodating. You can tell they love their jobs and the treat the dogs with respect. I will for sure keep coming back. The pricing is also very fair! read more

Moved to the area and needed a new groomer for my dog. He's less than a year old and it was only his second time at the groomers. Although I was a bit worried at first seeing all the dogs roaming about in the store, I was reassured that my puppy was going to be fine because he was able to adjust to his new environment and apparently he did very well at his new groomers. They've got reasonable pricing especially since there was some matting on him and even gave me some tips on how to manage his brushing/matting. On top of all that, he had some play time and came home looking clean and tired out! read more

one of the best groomer in dallas area. it was worth the drive to richardson and I am happy with the result they did with Sora! The other groomer I went in Irving always mess-up her cut with odd cut aways and so many of her loose fur was stuck. Fuzzy Tails cleaned her up and I didn't have all her fur all over me! read more

Fuzzy Tails Grooming Boutique - 2 months after her cut! :) - Pet Groomers Near Me - Richardson, Texas

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I have been taking my puppy there for 5 months now they always make her look like a princess, and today I took my family pup for the first time he was in a rough state and they made him look like a million dollar!!! Thank you to Fuzzy TAils they always do the best and accommodate my schedule! read more

Fuzzy Tails Grooming Boutique - Sammy! - Pet Groomers Near Me - Richardson, Texas

I'm beyond thrilled with this grooming boutique! I have taken my three Cavalier King Charles Spaniels to many different groomers. This is the best cut they've received--hands down. And on the first visit!! I'm excited to have found our new groomer. read more

First of all I love this place!! Since moving from California it and leaving my old groomer it has been a headache trying to find the perfect groomer for my cockapoo and Cocker Spaniel. Aside from the fact that they are very picky, I just need to feel that I am dropping my dogs of into good hands. I loved that they didn't crate my dogs, they allowed them to run around and that brought a little calm to my anxiety. Upon picking my dog up, I got inside and my Paris (cockapoo) was sitting on the receptionist lap as she handled a phone call. I was very surprised like What are you doing up here?? I love that they treat the animals like family. Its really like home how they allow the dogs to just be free, and they didn't go nuts with the pig walking around, which I thought was absolutely hilarious!! Keep up the good work!! read more

My dog didn't really smell clean, lol but he but was clean so i assume he got a bath. However he didn't get the full service i paid for, i wanted his nails clipped as well - unfortunately that didn't happen. For the price i let it go though. Other than that all seemed very fine with my dog & the service. read more

Came here once before and it was alright. 8/10 cut with alright pricing ($55). Tried to schedule again but my voicemail was unanswered. I called and left another voicemail that also was never answered. The span between these 2 voicemails was about 3 weeks. I left a formal inquiry on their website with my email and phone # and still no answer (about 3 weeks now). Either their staff is incompetent or I am blacklisted for an unknown reason. If you want a groomer with good communication, don't go here. read more

Took my Maltese puppy here for her grooming and they did a great job! The handoff was easy and friendly and I felt great knowing she'd get to run around and play with other dogs. They were very flexible on the pick up time which was convenient. The price was reasonable and Milly seemed happy! read more

LOVED IT. Our pups were I need of a grooming and taking them here was the best decision we have made, both were left nice and clean and very well cut. Definitely an affordable price with so many things included in their treatment. I recommend every dog owner to come here. Staff is super friendly too read more

Fuzzy Tails Grooming Boutique - After his visit - Pet Groomers Near Me - Richardson, Texas

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I take my long hair Bernese mountain dog here and every time he comes home he smells wonderful. The employees are fantastic and the customer service is always amazing when I go. read more

I recently took my shih tzus in for grooming for the first time with Fuzzy Tails. I am very pleased with their cuts. They look really great, and groomed them exactly as I described. I appreciated the owner visiting with me about what preferences I had when I dropped them off. I also liked that they allowed time for my fur babies to become a little less anxious before beginning their groom (by letting them play with the other pups). They were complete in a very timely manner and pricing was definitely fair. I will definitely be returning. Thank you, Fuzzy Tails! read more

Fuzzy Tails Grooming Boutique - Pet Groomers Near Me - Richardson, Texas

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I tried to groom my Golden Aussie myself - ha! Fuzzy Tails cleaned him up, and he looks fantastic now. Very friendly staff, great customer service, and affordable for the full grooming package. I also included teeth brushing. I will plan to come here monthly. read more

This boutique did such a great job with my little Bella! It was her first time for any type of grooming, and right off the bat they told me that they would let her run around with no pens whatsoever, letting me feel much more at ease leaving her for a few hours on her own. Not only were they great about explaining their procedure, they also did an amazing job with her haircut, and she was so calm when I came to pick her up! I'm making this place my go to groomer :) read more

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Rio and I love Fuzzy tails! We have been coming 3 1/2 years, since he was a pup. Rio wouldn't have the crate, so George allows him to hang in the office with all the pups! Such a warm welcome environment! read more

Fuzzy Tails Grooming Boutique - Pet Groomers Near Me - Richardson, Texas

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The staff were awesome! I had called in before I took my miniature schnauzer Sammy in because he hates being in kennels and he's a bit of a drama king. One of the workers who answered reassured me that he was going to be fine and they don't put the dogs in kennels they're actually socializing with other dogs, which convinced me to take my dog there. From start to finish the staff were all super friendly and you can tell they all enjoy what they do. And over all I love how Sammy turned out. I'll definitely be taking Sammy here for now on! read more

Fuzzy Tails Grooming Boutique - Pet Groomers Near Me - Richardson, Texas

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They always do a wonderful job with our mini bernedoodle! And he is always excited to go and play with the other pups. read more

Fuzzy Tails Grooming Boutique - Pet Groomers Near Me - Richardson, Texas

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