My Howie's aging is presenting challenges including loss of most, not all vision and hearing. His arthritis seems to be getting worse, and occasionally he's confused. The staff at Hound Therapy is exactly who we BOTH needed. They are understanding and empathetic; patient and generous; and they put us BOTH at ease. I am so grateful to them and lucky to have found them. Howie's mama, Shari read more

Hound Therapy - Howie loves his Mama. - Pet Groomers Near Me - Plano, Texas

This place was great. Quick and easy nail trims for the dogs. Even have a business cat. 100% will be back. read more

Hound Therapy - After: shorter, quiet nails. Perfect! - Pet Groomers Near Me - Plano, Texas

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Brought my border collie here for the first time. The groomer/ owner even came out to speak with me directly. They did a great job. She even came out when I picked up my dog to make sure everything looked good. We will be back. read more

Hound Therapy - Pet Groomers Near Me - Plano, Texas

I love Hound Therapy! I was referred to them by the rescue organization after I rescued my one eyed Doodle mix five years ago! They have paid extra care and had extra patience and kindness for my rescue who has either experienced trauma from grooming or just never groomed properly in his life & he hates it. I always appreciate them taking such good care of my Luka! read more

Hound Therapy - Pet Groomers Near Me - Plano, Texas

Love hound therapy! They always do an amazing job on our girl Nova! All of the staff members are so nice and friendly. Do yourself a favor and don't waste your time and money somewhere else, come straight here!! The hours of operation are also great for people who work a 9-5! read more

When you switch to a new groomer you experience a lot of anxiety. That was me! After six years our groomer decided the commute was too far for her and even though we loved her dearly we had to find someone local. I asked my "Nextdoor" family .. who did they recommend? I had over 60 responses!!! One out of three recommended Hound Therapy!! Current clients posted pictures, told their stories and had so many nice things to say about Shannon (the owner). For me, this was great news. I called HT to chat. I got a friendly person who was compassionate about my situation. We talked about the breed of my ChaCha. Their services and prices. They were in line with my former groomer. Booking an appointment was super easy. You can call to make an appointment, no problem! If you prefer an online process, you can book from their website. Either way the correspondence is organized. Nice! Our ChaCha is terminally ill. She requires a lot of patience, kind words, gentle touch, and a lot of TLC in between. She's 14, blind, deaf but well behaved so I really wanted someone who didn't mind working with her. I stepped in and was greeted by Shannon. She listened to my long long story and was completely comfortable with our situation. I felt 100% ok leaving ChaCha there. ChaCha did great transitioning to someone new. I appreciated learning more about Shannon and her passion as well as outreach efforts for animals. If your looking for a groomer, I hope my information helps you make the decision to try Hound Therapy! We plan to be here until our little girl isn't with us anymore. read more

Hound Therapy - Next door to the Neighborhood Walmart Market. - Pet Groomers Near Me - Plano, Texas

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I recently decided to give Shannon and her team a second chance. I stopped grooming my dog for about two months before I decided to try this spot once more. I have been uncomfortable with grooming since all the situations I've dealt with. The reason why I decided to give Hound Therapy another try is that Shannon, the owner, has told me she would want to groom him herself. I trusted this time would go better since it's someone with way more experience then regular workers. It was definitely a rough start, my dog bite her assistant and I was called back in to calm nerves. She was very transparent and allowed me to watch her through every process of grooming. To be honest, I appreciate she didn't give up on my dog. I have had vets and groomers tell me I can't watch them do their jobs. Shannon was very open and wanted me to watch every step. She was willing to let me observe as long as it was helping my dog and not scaring him more. Shannon explained every little thing like what tools to use and what degree number scale. She told me all the possibilities of an accident that can happen with what tool and how last time could have came about. In general, I'm hoping after today things are looking up and we can come back as loyal customers. I would love to stick with one groomer going forward. read more

We brought in our Bernese Mountain dog for just a small trim to take care of loose hair and clean him up. I was worried because other places I've taken him to barely even trimmed him, but I have now found our go-to groomer! They asked what I wanted when I dropped him off to make sure they take took care of everything. They did awesome! He looks great, clean, and even took care of his tricky paw hairs with no issues! They were also so kind to me and our dog! Glad we found this place! read more

I strongly advise not taking your dog here! We took our poodle mix to be groomed and have his ears plucked. If there's any kind of matting they will shave your dog regardless of request. After 6 hours of being at the groomer, our dog came home in pain and bleeding all night. After a vet visit and many medications, we found out his ears were damaged and not properly cared for when plucked. He also now has a lower back injury from the groomer. We brought all of the information and our concern to the groomer and the staff and they refuse to think anything is wrong. If you plan to go here and something goes wrong, don't count on this company to be understanding or helpful. read more

My dog Kippie had a great spa day at Hound Therapy yesterday! Shannon and her team are absolutely the best and the facility is amazing!!! The online booking process was quick and easy. We tried to do a quick photo shoot in their studio, but Kippie was having way too much fun to sit still. #supportsmallbusiness read more

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I don't recommend this place. I brought my dogs twice to this place and they did a horrible job on them in both occasions, groomers are polite and will attempt to fix the mistakes but overall the operators of this groomers are totally unprofessional and difficult to deal with . (They over charge without permission , argumentative, horrible grooming result and rude beyond reason) . Last time they charged $240 per dog and the result were awful, the funny part is that they said they charged us a huge fee for de-matting but the dogs came "shthey ved" , ha ?!! .. they didn't even apologize for their mistakes even after mistreating my dog and cut him, not even bothered to reply back to our msgs. They make you totally uncomfortable if you dare asking questions. I made the mistake bringing my dogs to them because they have almost immediate availability but I believe now they have that much availability because people don't want to send their dogs to them anymore . Why the headache, this was their last chance and will never take my dogs to this horrible place nor I'd recommend it ). read more

We have taken our dogs to Hound Therapy twice now. They are very knowledgeable, very attentive to the dogs, and do a fantastic job grooming them. They are very courteous, and engaging with the customers. Highly recommend them. read more

Hound Therapy - Two Dogs - Pet Groomers Near Me - Plano, Texas

We really like the team at Hound Therapy. They do a great jog grooming both of our dogs. They provide insight on issues found during the grooming, and provide ideas to how to help the condition (skin and ears). Anyway, after using several different groomers Hound Therapy seems to be the best.. read more

Shannon has a real heart for her fur customers as she's always thinking of ways to be of service. Shannon referred me to one of her customers whose dog was very anxious. It had been a while since Shannon and I crossed paths so I was surprised to receive the call from the customer. I say all that to say, Shannon and her staff care about their 'fur clients' and will go to any length to insure her customers are well served and well equipped. Sue Moore CBD 469.939.2091 read more

Great work, friendly, go visit! Lots of fun dog and cat goodies. I have also taken my German Shepherd as well for a bath and deshedding his coat was so clean and soft. He hates his feet being touched but Shannon got his toe nails clipped with no issues. That was amazing! read more

Hound Therapy - So sleepy from my spa day!! Thank you Hound Therapy for making new beautiful again. - Pet Groomers Near Me - Plano, Texas

Please remove my dogs name from this post. This is a violation of my privacy. This is still full of excuses. Had you handled the situation professionally and COMMUNICATED you were behind instead of coping an attitude and speaking to me unprofessionally; things could've turned out differently. Plus had you spoken to me face to face when I came to pick up my dog instead of avoiding me and having me talk to your staff; things could've ended up differently. Regardless your handling of this situation was POOR. Say what you will to save face. But you mishandled the situation and instead of being a professional business owner and owning up to the situation and thoroughly COMMUNICATING. I hope you learn from this situation in how you speak to your customers and how to handle situations like this by being HONEST & COMMUNICATE to your customers without coping an attitude. read more

Very caring and did a fabulous job with my friends dog. I highly recommend them. They also have a doggy daycare and it looks like a safe environment read more

I've have been taking my pup here for the last 5 months since relocating from The Bay Area. I'm very pleased with the grooming service and overall experience has been positive so far. I have an older pup and I can tell he's in good hands plus they take an extra step in caring for his needs bc he's older and has a timid personality. read more

Great with dogs. just above my budget where I cannot afford well, but if you can...go here!

What a great place. They were so accommodating, I had an urgent need last minute because my lil doggie was getting Neutered and I wanted him ready for surgery. Unfortunately with my busy life I didn't think about making sure he was shaved down for his surgery until literally the last minute I called around and nobody could fit him in, although Pound Therapy was full they took the time to hear my story and allowed me to bring my little guy in last minute such great customer service so sweet and took good care of my baby. Great Customer Service love this place will never go anywhere else. read more

Amazing first time experience for my boys! Clean atmosphere, patient with the pups, great job giving them the cuts I requested. Will definitely be back read more

Hound Therapy - Pet Groomers Near Me - Plano, Texas

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Staff is sooo sweet and they always do a great job. My crazy little Corgi gets so excited to go in even if he is there to get groomed. read more

Hound Therapy - Pet Groomers Near Me - Plano, Texas

They were very welcoming and took great care of Lola. Check in and check out was simple. The consult was good and Lola came out exactly how I imagined if not better. I was easily notified when Lola was done but did not feel rushed to go pick her up since they also have a daycare onsite. Locally owned and operated is always a big plus. If you are looking for a new groomer or just a new pet owner looking for an honest groomer I'd highly suggest coming here. Shannon has your furbabies best interest in mind. read more

First experience here was exceptional! All of the staff was very kind & made sure my pup was comfortable. I knew my dog was in good hands when he was being loved on and snuggled as soon as we walked in. I haven't been very happy with groomings in the past, but Hound Therapy changed that today! My dog looks great & his hair is exactly how I wanted. Love it here and will definitely bring my dog here for all his future groomings!! read more

Shannon and her associates are extremely professional and informative. They bathed and brushed out my large long haired shepherd with a double coat and he looks, feels, and smells amazing! She gave me some excellent tips on how to maintain his hair better at home and showed me specialized tools that I hadn't seen before. I like that she lets the dogs play and run around her play areas in between brushing and bathing. I will definitely be coming back! read more

The owner reply to my review saying that i was late for my appointment. This is a flat out dishonesty!! I get there 8:00 AM sharp every time! The owner is never there to check this... maybe that is why?? Only 2 employees are there check to her past 2 times. How can she say i was late for my appointment when she's not even there to check my dog in?? read more

We had a great experience with our new puppy. Shannon and her team were very helpful in training our pup and us. Clean, organized and very positive environment. We will continue to visit !! read more

Shannon is a very talented groomer and the shop is so neat and clean, our dog looks so cute. Highly recommend read more

Hound Therapy - Very professional grooming. Would highly recommend. - Pet Groomers Near Me - Plano, Texas

First time using Hound Therapy for my 10 year old little dog. The person checking us in was kind and helpful and took lots of notes about my requests. The person at the counter when I picked up my dog didn't wear a mask. The grooming was good other than his ears. They are very uneven. I'll certainly give them another try. read more

This place has been my best find since adopting my pups. Covid has not allowed for much opportunity to socialize puppies during their formative years. However I signed the boys up for a bi-weekly grooming at Hound Therapy. Shannon, the owner, has her puppy, Whisky, on site when she is there. They have a large common play area for the dogs to play before and after grooming so they aren't cooped up in a cage for hours like at other groomers I've been to. Vinny and Orval absolutely love coming to see Shannon and her team! read more

Hound Therapy - Vinny and Orval - Pet Groomers Near Me - Plano, Texas

This place is fantastic! I really couldn't tell you that they do a better job grooming Baelee than other places. They shampoo, they dry, clip nails, brush teeth; basic stuff. Don't get me wrong, they do it very well. I have always been pleased with that aspect of the business. But most importantly, Baelee is happy when I drop her off. Baelee is happy when I return. The way they talk about Baelee when I pick her up makes me realize that they are paying attention to her and making her feel welcome and comfortable, not just bathing a dog. They have a great relationship with their clients; the pets and the people. They are so friendly, helpful, and communicative. Hound Therapy has a sense of community, personality, and neighborliness that I don't observe in a lot of businesses. read more

We love Hound Therapy in our household! We always feels so welcomed. Simple drop off/checkout. Daisy always looks great and happy at pick up! Highly recommend. read more

Hound Therapy - Pet Groomers Near Me - Plano, Texas

I have recently moved to Texas with my two dogs (Pomeranian mix and a yorkiepoo chihuahua) they have never been round other dogs before and were timmed so they would constantly bark at anything that moved. My brother informed me about an amazing place where they help dogs like mine and so when I took my Pomeranian (who is the one that barked the most) within a few minutes, she acted like a different dog. Thanks to Shannon, she showed me what I was doing wrong with my girl and how I needed to stay calm so she could feel calm. Today I have taken my brother's dog and my two dogs to Shannon so my dogs can be a little bit more open with other dogs because I trust Shannon and know that my dogs are in safe hands and that they will learn to be friendly with other dogs read more

We are so happy Hound Therapy has come to our neighborhood! We took our 7 year old golden retriever here for a long overdue grooming session and we could NOT have been more thrilled with our pups experience! Not only did he come out looking like a millions bucks, but this was also the first time a groomer has taken the time to educate me on the service she was going to provide. I've been to quite a few places in the Plano area and Hound Therapy has by far been the best experience we have had. Thanks for taking care of our boy! You've got a lifetime customer here!!!! read more

This place was awesome. Great customer service and communication. They took great care of my babies and I will definitely be back.

I went in to get my doggers nails trimmed and left finding not only the place that we will continue to take our dogs to get their nails trimmed, but also a new dog day care! I spoke with the owner as she trimmed my dogs nails and she is so nice. She did such a great job trimming their nails, she was able to get them nice and short without even getting near their quicks. I highly recommend Hound Therapy!! read more

Clean facility and staff was very friendly. They did great work and were very patient with my anxious mini Aussie. Will definitely be coming back. read more

My 4 dogs and I LOVE Hound Therapy! I have brought all of them there since they opened and I am so happy with the service they provide! Each one of my dogs has his/her issues and Shannon and her team treat my pups like they own the place! I almost can't get them to leave! The place is spotless and you can tell the care they give each animal they have from grooming to doggie-daycare! I cannot recommend Hound Therapy enough! Thank heaven for HOUND THERAPY!!! read more

This was our first visit to Hound Therapy with our large Golden Doodle who was way overdue for a grooming. Everything was perfect and I can't say enough nice things about everyone there! They were friendly, professional and our Pup was happy and looked like a new girl with her great haircut and pink bandanna. I am delighted to find this gem so convenient to our home! read more

They were very good to our Futbabies. We will be back. The trims were perfect and they were very considerate to me and our senior girls.