They are not enough positive adjectives to describe how wonderful this place is for your pup or a full grown animal. The owner Paula is an extraordinary individual and treats every pet as if it were her own. I can't say enough good things about this place. read more

I've only used their nail trimming service, but I'm thankful for it. No appointment necessary. Come before 1:00 PM on weekdays when they have multiple groomers available. You'll be in and out of there in about 5-10 minutes. They only take cash. It will cost about $10-15 depending on who you do business with. Regardless, it is quick, cheap, and actually painless for my pup. He doesn't seem to mind his visit here. read more

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We love Paula and the staff at Fire Plug. We've been taking our dogs there for years.

I've been taking both my Rottweilers there since we moved back to Richardson, from Auburn, AL, in 2018. Both always LOVED PAULA, the owner, & JOSE, their groomer, as did I. Jose took GREAT CARE of them, always. My older girl, Ivy, passed in June of 2022 just before her 13th birthday, from cancer. During her last yr, she was in a lot of pain, but never missed an appointment w/ Jose & LOVED him so much; he was SO GENTLE w/ her & always got her super clean & soft. Then Guinness (born June 14, 2015) continued going, & similarly LOVED everyone there, but especially PAULA & JOSE. Guinness had to have leg surgery in 2023, & Jose always made sure he was perfectly taken care of & comfortable. He also had to have subsequent procedures on both his elbows, & was in the process of recovering from another knee surgery in June, waiting to have 2 disks in his back fused & other issues corrected w/ a back surgery later this September (2025), but sadly, especially for me (but also everyone at Fire Plug, & significantly for Paula & Jose -- who, both, even offered to accompany me & Guinness the morning of Aug 26th, which shows how much they loved him & all their clients), Guinness had to be laid to rest August 26, 2025. So I won't be returning as a customer, but I will as a friend (& have already a couple times in the last wk & a half). They are TRULY MY EXTENDED FAMILY, & THEY WERE, BOTH, IVY & GUINNESS' FAMILY MEMBERS TOO. You cannot go anywhere else & expect the same level of care, expertise, & LOVE for your family member than Paula's Fire Plug Grooming. I'm a professor, who, depending on the edition, writes either the #1 or #2 most adopted college textbook on retailing & retail strategy in the world. In my upcoming 9th edition, they will be highlighted throughout the text for all the areas of excellence they exhibit & others could learn from. I cannot put a greater emphasis on how AMAZING & PERFECT PAULA, JOSE, & all of FIRE PLUG GROOMING is, have been (for YEARS/DECADES), & will continue to be. You cannot only go wrong by not using them; otherwise, be ready to add members to your (extended) family. read more

My first review 8 years ago found this place to be fantastic. My actual experience since then has not been. My dog was injured in their care some time ago (almost 2 years ago now) and STILL suffers from the effects of those injuries. Paula, the owner, was completely dismissive of the situation and took no accountability or responsibility for it, only an excuse that she was off that day and had left things to the charge of one of her employees. Do your dog a favor and take them somewhere else. I have never forgiven myself for the guilt I feel for trusting mine in the care of this establishment. read more

They care and are excellent groomers! My goldendoodle always looks like a million bucks!

Great people providing a great service!! I've tried other groomers and Fire is the BEST!!

Some clients get the royal treatment, yes. I went 3 times and each time was a different issue. Two times ago my dog got an injury to his nose and was bleeding a bit when I picked him up. The last time it seemed like the new employee-groomer didn't know the correct cut and didn't follow directions for a sani-cut and trimming the ears. I asked for trim to bottom of the ear leather and I got ears shaved smooth. The real problem was a huge mat on my big boy's chest with the fluffy fur combed over so it wasn't noticed until the next day. I live about 30-40 minutes away and was coming over because they came so highly recommended. I went in to talk to the owner thinking I'd try one last time. But basically, no response. No apology, no "I'll check on it before you're called to pick them up", just nothing. I went out to my car to get them and my boy was shaking like a leaf which is not his normal. He's normally so laid back you have to wake him up to go in. My girl is my extrovert and she wouldn't get out of the car. I decided to pay attention to what the fur-kids were telling me. It's time to find someone else. read more

Friendly staff that takes amazing care of your fur baby as if it were their own. They do an amazing job with grooming too!

We recently relocated to the DFW area at the start of the COVID so went without getting our Goldendoodles groomed for entirely too long. One of our girls was fairly matted and probably should have been shaved but the thought of that brought me to tears. Fire Plug listened to my concerns and didn't shave her. They took the time to brush her out and give her a great new-do! Both of our girls came back from the groomer looking and smelling great. I was pleasantly surprised with the price for both of them getting all dolled up. The only thing to make note of is that they only accept cash or check. We will definitely be back read more

Fire Plug Grooming - Pet Groomers Near Me - Dallas, Texas

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Great staff took care of my previously injured Westie. I am grateful to Fireplug! We read more

They love bubba and we love bubba when he comes back home clean and with the most adorable bandana! they're great, professional and accommodating. read more

Took my two Mini-Aussies in for a Spa-day told them we love their long feathers and only wanted a minor sani-cut. They assured us we were in good hands... they butchered their feathers and gave them really awful sani-cuts. They had the balls to charge us. No wonder they do not take credit cards. read more

Paula and Fireplug have taken care of my fur babies with so much love and TLC. I am so grateful for them!

I cannot say enough great things about Fire Plug!! We were referred by one of the fosters for our rescue, who had previously sent one of her foster dogs to Fire Plug. We recently rescued an extremely matted poodle mix from the shelter. He came into the shelter with matting all over his body and around his face. See pics - we couldn't see his eyes, and his legs looked like they had extra legs and feet hanging off of them due to the poor state of his coat. Fire Plug was very quick to get us in for an appointment, and did an amazing job! Before his grooming, this boy spent most of his time moping in his crate. He's now happy and joyful and enjoying his life as a dog. Thank you Fire Plug! Pro Tip: When you bring your animal in for grooming, make sure to have their vaccination records ready! They'll need to check those! read more

Fire Plug Grooming - Before Fire Plug - shelter photo - Pet Groomers Near Me - Dallas, Texas

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Great service and great grooming. After going to a different place, I decided to give Fire Plug grooming a try and I'm really happy with the result. Found Pippo's new place!!!! read more

Fire Plug Grooming - Pet Groomers Near Me - Dallas, Texas

The owner treats my little girl like she is a Princess! Paula always loves on her & I am always satisfied MORE than satisfied w/ their work! Prices are the best around!!!! read more

Thank goodness for Fire Plug! After adopting a goldendoodle a few months ago, we've had a horrible time finding a reliable and consistent groomer until now. I actually found out about Fire Plug after stopping someone who was walking a beautifully groomed Golden Doodle and inquired where they got their dog groomed. Before finding them I was worried that there was no hope of finding a great groomer in town because everyone would always shave my dog down and he'd look NUTS when he came home. Fireplug is the fourth groomer we've tried and after two visits I can happily say that they are FANTASTIC! It takes quite a bit of knowledge to accurately groom any type of doodle or poodle and they deliver. My dog looks darling each time, his hair has a wonderful even cut and the brush out is unbelievably good. Just be sure to bring cash or check when you come to pick up your dog because they do not except credit cards. read more

Fire Plug Grooming - My goldendoodle, Taco, always looks so darling after a visit to Fire Plug! - Pet Groomers Near Me - Dallas, Texas

The fireplug is one of the best dog grooming places in the city. I have been a regular customer for 10 years and I would not go anywhere else.My dog is a show dog and Sonia knows exactly how to groom him so he looks perfect. read more

We loved our first visit to Fire Plug, and I took my dog back a month later. She came home itching at her leg, and within a few days, she became unable to walk normally. She was in so much pain, she didn't even eat for two days. The vet shaved the area that seemed to be bothering her and her hip was covered in cuts and abrasions. She's definitely not going back. read more

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We are always so impressed with Fire Plug!!!! We have a golden doodle and were so nervous for his first cut. But, the owners listed to us and cut him exactly like we wanted and did not do the "poodle" cut which most golden doodle owners are typically worried about. We have been three times now since his first cut and we will continue to come back. He always comes back so happy and looking so clean, I know they take great care of my baby. I would highly recommend using them over again!! read more

Fire Plug Grooming - Pet Groomers Near Me - Dallas, Texas

You know you've found a great groomer when they greet your dog by name as soon as you walk in. We have been taking our almost 3 year old, 7 lb. havanese/Maltese dog here since she was just a few months old. We moved 30 mins away and continue to make the drive to Fireplug for her grooming. LeAnne does an amazing job grooming our girl. You can tell they care about your animal, which is important! Plus, they care about their employees and how long they're standing and cutting. They are accommodating when it comes to fitting in their schedules too. She always looks so cute with the little bows or accessories when she's all done too. We love that it's locally owned as well. Don't forget it's cash or check only. read more

Fire Plug Grooming - Ready for Spring! - Pet Groomers Near Me - Dallas, Texas

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Fire Plug is amazing! Paula and the groomers will love on your dog like you do. We take both our kids to Paula and they start jumping in the car when we turn into the parking lot. Started in 2010 and when we moved to Corsicana in 2016 we thought....we can find someone.....NO NO NO....so now we drive an hour back into Dallas. Nobody beats their care and cut. read more

I've been a customer here for nearly 10 years and wouldn't trust anyone else with my dog. Paula, the owner, is a true animal lover who goes above and beyond to meet expectations. I really like that we always have the same groomer, Sonja, and there are no surprises. Fire Plug is the best! read more

Fire Plug Grooming - Pet Groomers Near Me - Dallas, Texas

I only stopped going to Fire Plug because I moved. But man they did a great job and were extremely nice. They are reasonably priced (I paid around $50 for my Maltipoo) and his cut came out exactly like I had asked. Definitely recommend read more

Paula is the most caring and wonderful person ever! I came to her when we moved to Dallas, and she cared for my Riptide and did a great job. He never came home upset and always happily barked when we came up to Fireplug! He died last year but now our Cielo, our grand dog, is a newcomer and quite happy. Her prices are very reasonable, and she will always know your dog's name! Deborah is awesome and she will always chat on the phone! Paula will also recommend a great dog sitter if you are interested! read more

Great service and reasonable prices. Paula the owner is wonderful. read more

Fire Plug Grooming - Pet Groomers Near Me - Dallas, Texas

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I love fire plug! They take care of my pooch and they will go above and beyond to accommodate their customers. I'll definitely be permanently bring my dog here while I live in the area. read more

Fire Plug Grooming - Pet Groomers Near Me - Dallas, Texas

Best grooming experience in Texas thus far! Cindy groomed our boy Ozzy who is NOT an easy customer and he looked great, was happy and appeared to be pretty pleased with himself. Fireplug is one of those special places full of love bug pups and super KIND humans. read more

I am really disappoint after my visit here. This place had outstanding reviews on our neighborhood app, and it seemed popular based on their packed schedule. I dropped off my pet and the lady asked if I wanted the "usual". This was my first visit here. She listened, somewhat distracted, while I explained what I wanted. While picking up my pet, One of the staff at the front had an uncomfortable and unprofessional call come in. This I thought was a little strange, but my biggest complaint is my pups paws are terrible. I can understand if he has been fussy, and they had an explanation. I was told my pup did a great job on the table for them. Take a look at the photo. Looks like the accidentally went wild with the shaving. They look absolutely horrible. His hair on his back was also a little uneven. Seemed like staff was a little distracted here both when I dropped off my dog and especially when I picked him up. I was really hoping to find and support a local place. Overall very disappointed and probably will not return. read more

Fire Plug Grooming - Pet Groomers Near Me - Dallas, Texas

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Our princess has gone here for years. Paula has a cult following. I was referred there by an owner of two bichons. Several people we know also use Fireplug. I trust Paula and her staff. The CoCo begs to go there, she cries with joy that she is having a spa day. Not sure why anyone would give a less than 5 star. I'm so picky with her that she is rarely out of my sight. read more

Fire Plug Grooming - Pet Groomers Near Me - Dallas, Texas

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Just picked up our fur babies and they look so great. Easy process and very fair pricing. Our golden has had his hair butchered many, many times by Petsmart--so nice to finally have a reliable place. I wanted our long-haired dachshund to be trimmed up but not shaved bald and they did a great job as well. I think they look handsome! Don't you? ;) read more

Fire Plug Grooming - Pet Groomers Near Me - Dallas, Texas

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We have been using Paula and Fireplug grooming for quite some time. We have seven of our own pups and have brought multiple fosters there as well. We have moved two hours away and still drive our pups in to Fireplug for grooming. That should say a lot about how we feel about them. The best care around!!! read more

We have been using Fire Plug for years to groom our Cavalier King Charles Spaniels, and they always do a fantastic job. My pups love to go- it's like a spa day for them! Cavaliers are known to shed quite a bit, and Paula was able to show us ways to help with that, making everyone at our house happy. We have definitely found the right spot for dog grooming!!! read more

Came in with my little stud, Oliver, for a nail clipping. Upon arrival the owner was sweet from beginning to end. Another customer was in the shop and couldn't stop boasting about how great the place is. Oliver got tons of compliments and it really made Oliver and I feel proud to have each other! He was in and out so quick! I will definitely be back. :-) read more

Took my little pup here for a bath. She came out looking so fresh and clean!! They cleaned up her coat and gave her a nail trim. She's a chi-something mix with longhair and weighs 14 pounds. Bath cost $30. Worth it! Will be back! read more

We absolutely love Fire Plug! We have been bringing our wire haired dachshund here for almost 2 years and they are the best. He has a very strange coat that is unruly and hard to deal with at times but they always do such a great job and make him look so handsome. Paula is one of the nicest people you will ever meet and she really cares about her clients and their pets and gets to know them. Our fur baby gets so excited to see Paula he forgets we are there and then we practically have to drag him out when we pick him up because he wants to stay. I recommend Fire Plug to everyone! read more

"I would like to commend Paula, Jose, and the groomers. I took my dog there to be bathed, and blown dry last week. He's a Pom and has excessive coat, so he can be a grooming nightmare. Jose, did a fabulous job, and my little guy looked awesome! He was treated like a king, and when he left, he was happy and calm. Thank you Jose and Paula for taking great care of Levi, and for making him look like the beautiful Pom that he is! I will definately be back with Levi and his brother Lucky! read more

I'm pretty picky when it comes to the care and grooming of my fur babies. We've moved around the country and gone to a handful of groomers, and I've never been completely satisfied with a groomer. Now I am more than satisfied! Paula is the groomer my pooches have been waiting their whole lives for! She was recommended to me by my vet, and a year and a half later I am recommending her to others. She's the kind of small business owner who takes special care of each one of her clients and their humans. She takes the time to have a friendly chat with her customers, works in a timely fashion on the dogs, and is amenable to any of your grooming preferences... and I've got a lot! We love Fire Plug! read more

Brought in my 2 soft coated Wheatens Terriers for bathing and grooming yesterday.They had a negative experience with another groomer that almost scalped them! So, I was nervous! My dogs were matted and were in definite need of a haircut. I picked them up and they looked absolutely beautiful! They were happy, playful and knew they looked gorgeous! Fire plug did a great job. They listened to my requests concerning the look I wanted for my cutie pies. The price was very reasonable. I will be taking my girls here from now on. To trust someone with your beloved pets is a major honor. I definitely trust Fire Plug! read more