Called this place on last Friday and they took my Sunny at 9:30. I was so surprised they were able to get him in!! These people are nice and friendly and good with the animals. It's nice and clean in here. The young man told us it would take about 3-4 hours to do his grooming. But he was ready in 2! He looked awesome when I picked him up! Thanks Furry Tails for doing a great job on my Sunny the Schtzu!! read more

Furry Tails is amazing! We have struggled to find a groomer that we like and we finally found it! We made an appointment over the phone and it was extremely smooth and seamless. When we went to drop our puppy off they asked wonderful questions to ensure they did exactly what we wanted. We are we're appreciative of that. I cannot recommend this place enough! Our Coco looked so cute and the cut was pristine! Normally, our Coco is super anxious when it comes to groomer, but at pick up she was so good! You won't regret using Furry Tails! read more

I have to start by saying that my fur baby is scared to death of loud noises, especially the industrial dryers that most groomers use nowadays. I get it- they dry hair quickly, but mine is just super sensitive to them. A few weeks ago, I reached out to Furry Tails via email and explained my dog's fears. The gentleman (I believe his name is Jake) quickly responded and assured me that he understood and that he could offer a kennel dryer. I took her in today for her grooming appointment. Of course, she immediately put on her brakes (locked her legs) and I had to coax her into the salon. Thankfully, Jake was waiting at the counter. He remembered Verda Belle's fears and did his best to become friends with her by talking softly to her and offering a treat. Of course, she was making me feel guilty, but I also could see she would be in good hands. She was there about 2.5 hours since it took longer to dry her. He called when she was ready and when I arrived, he assured me that she actually tolerated it all well. Whew! She looks amazing! He groomed her as I had requested and she smelled great. It is wonderful knowing I have found a kind groomer who actually treats animals with gentleness and love! read more

I took my child for her first haircut at 4 months and they did an amazing job. The cost is affordable (cost me less than her ear infection medication) and the people were so kind to my baby. Thank you for being patient with my Kona read more

Furry Tails - Before - Pet Boarding Near Me - Dallas, Texas

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I am so dissatisfied with the quality of service that my two maltipoos received. Our family has been going to furry tails for over 6 years now, about the age of our first dog. They were our first dog grooming service ever since, but as time went on, this past year, the service quality progressively got worse. Not only have they mistreated my 2 maltipoos by cutting their ears while giving them a haircut, they also don't know how to give the correct services. We asked for a hair cut on both dogs, and our older dog was left looking like a chihuahua. I'm quite disappointed with how progressively worse the services here have gotten over the years. Do better. read more

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This is our favorite place to take our dogs for their grooming needs. We have a goldendoodle and a labradoodle who are both very energetic. Not only do they get a great cut here but they always come home happy. read more

We had a great experience! The staff was very kind and listened to all of our concerns with my dog's grooming experience. I would highly recommend furry tails! read more

We used Furry Tails for the first time today! They groomed our 65 pound poodle and he looked so good!! They did everything we asked and more. I will definitely be using them again. Before/ After pics read more

Furry Tails - Pet Boarding Near Me - Dallas, Texas

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I looked online for a high rated place for my pet Marley. He's a small maltipoo and most places do better with bigger dogs. The staff was so friendly I love the roam freedom that the little ones have. read more

Furry Tails - Marley's before - Pet Boarding Near Me - Dallas, Texas

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They always do a great consistent job. I now bring both of my Sheepadoddles to them! They love coming to this "Spa".

We took cookie here for the first time for just a bath and they did an amazing job, he's ears were well cleaned and smelled like clean. The staff was very friendly and cookie seemed to be very happy! They added a valentines bandana and cookie looked extremely adorable! I will continue to take cookie there for grooming services! read more

Furry Tails - After his bath - Pet Boarding Near Me - Dallas, Texas

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Guys- This place is GREAT. I have a 5 month old standard poodle. It was finally time for his first "poodle cut" and I was terrified to bring him anywhere. I just moved to Dallas 4 months ago and had no where to start, so I read Yelp reviews and that's how I found Furry Tails. I set an appointment for the exact date and time I wanted and dropped him off at 8:45 am. The lady at the front desk was so nice. She made sure to go through everything with me and ask exactly how I wanted him cut. When we picked him up 5 hours later, I was nervous! But as soon as I saw him- I knew I found Saint's forever groomer. HE IS PERFECT. Every single thing I asked they did, beautifully. His behavior is normal, too. He didntseem worn out, or upset and out of it. He's back to his normal, playful self- just without the extra fur! We will be back- I can not thank them enough! read more

Furry Tails - Saint (5 mo standard poodle) Handsome boy after his first grooming at Furry Tails! - Pet Boarding Near Me - Dallas, Texas

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This is the second time our pup has stayed at Furry Tails - first time for day boarding and this second time she stayed almost a whole week with no issues - in fact she was super excited to go with them she didn't even say good bye, and when we picked her up she seemed just like her usual silly self. The facility is always clean when we've visited, and they've been very transparent about pricing - even when we've added grooming to my pup's stays. As someone who worked at a boarding kennel in the past (and knowing how to spot the difference between good/bad boarding places), I definitely would recommend boarding your pup here if you're looking for a solid, trustworthy place. read more

Update, they offered me a refund because of the vet bills. It was a kind gesture and very much appreciated

I wish it hadn't taken us so long to find Furry Tails but I'm so happy we eventually did. I feel so comfortable dropping my pup off, knowing she will be cared for and be groomed the way her breed should be. The dogs are not locked in crates or cages. They get to roam around in rooms with other breeds their size. The place is very clean. There isn't an odor like some groomers we have been to. The prices are also affordable for the quality of service you receive. read more

Furry Tails - Pet Boarding Near Me - Dallas, Texas

I used to be super consistent with coming here for my dog grooming. They were good and the pricing wasn't bad that I would make the drive to get my dog groom here. Well today when I got the text she was ready to be picked up, I drove from home to get her which is about 25 mins. When I arrived the front person said the groomer said they didn't realize her tail was matted and that it would take another 30mins. So from the time I drove from home to here she still wasnt ready. I'm so confused because this whole time they were grooming they missed her tail? Even after I said I don't live near here to be waiting 30 minutes, the front guy said he'll be sure to text me when she's ready. Like huh??? Wasn't that the purpose of the first text you had sent telling me she's READY. I've never had this issue with them letting me know when she's ready for pick up. This is the last time I'll get her groom here. The inconvenience of having to wait extra even after getting a text letting me know she's ready for pick up. This isn't even waiting for a 15-20 mins . The wait took over an hour!!! over an HOUR from the time they sent the text she was ready from when she was REALLY ready. read more

We have had very positive experiences here with our two Australian Shepards. Typically, my oldest dog (6.5) is very skiddish of the groomers due to a bad past experience. However, here he loves it, doesn't shake and isn't afraid to walk right in. We have been using them for about 2 years and they always do a great job. Our dogs come out clean, happy & looking fresh! Can't recommend enough if you're looking for an affordable and trustworthy dog groomer for your babies! We also love how they are family run. read more

We had our yorkipoo groomed here. Overall, the cut was okay. I was not happy with how much hair was coming out of him when we picked our puppy up. It seems like they didn't blow dry him enough and was washed BEFORE his cut. I wish they would have washed him AFTER so we didn't have hair all over our car or house. They also missed a spot on his tail... read more

You guys have to check this place out!!! I'm a super picky parent and this facility exceeded my expectation. The facility is super clean , smells nice , spacious and very organized. One thing I love about this place is that they don't cage the pets while they are waiting for their groom and even after. Love how they have the freedom to roam! Another thing is the owners, Soo and Michelle are very lovely and wonderful!! You can definitely tell that they will take care of your pet as their own. The customer service was on point and they will let you know immediately when your pet is ready for pickup. Definitely try this place out for boarding and groom , you will not be disappointed!! read more

Furry Tails - Pet Boarding Near Me - Dallas, Texas

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Redemption Song: I know, it's "funny" in pop culture to generalize all Yelpers as a bunch of snobby, self-righteous, wanna-be critics with too much time on our hands but I personally never even thought that simply combining a few of my favorite things (eating, trying new places, writing, photography and helping/making people laugh) but YELP has been exactly the place where I enjoy being able to do one more very simple thing and its; Being Honest! Somehow I got a lot of attention on my updated review of Furry Tails and how they went from a 5 to a 3 star due to a 'minor' mishap- but then the owner was sweet enough to offer us the chance to be impressed by their services and I can say that we truly are (and that never changed). Some customers are way more detail oriented than others, some employees will never be as passionate about a business as their bosses are, but all I know is that details and management matter and we truly appreciate the new complimentary handkerchiefs you've started to adorn our furbabies with and although it was hard to make you take our cash tip, we thank you so much for the handful of treats and the thorough check out service we got. To be fair I did bring a photo print out of exactly the styles I wanted for Nugget and Pica, but making sure it was understood during the drop-off and satisfactory at pick up was awesome. Keep up the great grooming and remember to wash your paws for 20 seconds minimum be well! read more

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Furry Tails is by far the best groomer we have ever been too! Oliver always comes home happy and looking perfect. They have impeccable customer service as well - they remember how we like Oliver's grooming so we don't have to do anything other than drop him off. Call way in advance for an appointment, they fill up fast. Thank you Furry Tails! read more

Furry Tails - Pet Boarding Near Me - Dallas, Texas

All I can say is Wow! My friend took my dog with hers one day and I immediately knew this was the place to come back to. They offer day care, boarding, and training. Leo is very knowledgeable in regards to training and I highly recommend him for your training needs. We will continue to go here while living in the area! Bella, my dog, isn't scared to go in this place unlock the big box groomers she use to go to. read more

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Great place, they did an amazing job. I will be coming back for sure. Jin the owner is a great guy, my opinion is we should support small business like these. Great job guys!! read more

Furry Tails - The owner with my dog, good dude - Pet Boarding Near Me - Dallas, Texas

I went for the first time and their service was exceptional. I sent my dog for a grooming service and she came back so cute and fresh. I asked for a lion tail cut and it came out so cute. She also smelled really nice. It really seemed like they really took the time to do the full grooming service for my dog. The interior is really nice and clean as well. The daycare room was really big and cute. All the dogs there looked relaxed. I also asked to look at the boarding area in case I need to in the future. It was big and clean and designed like a small room for each dog and not a cage. I will be coming back :) read more

Furry Tails - Groomed so nicely! She was so soft and smelled really nice. Her tear spots(?) were really well cleaned. - Pet Boarding Near Me - Dallas, Texas

Soo is the best groomer in the dfw area in my opinion. We've been to many salons with groomers that received great reviews but she is truly the best and you can tell she absolutely treasures each and every dog. As a picky doodle owner, it's hard to come across someone that can properly groom your dog without making them look like a poodle. She will also get your dog in and out in about 3 hours which is a record. I hate taking my dog to a place that takes more than 5 hours.... We used to go to her in Carollton but stopped going after we heard she left and was opening up her new shop. read more

I took my golden retriever to get groomed today at Fury Tails and they did an amazing job! This will be my go to place to get my dog groomed from now on. Everyone was so kind and they took really good care of my dog. The prices are good too! Thank you furry tails!!! read more

The groomers are very good. Our 3 dogs always look great after their grooming. I think they know they are stylish. Office manager is very efficient and friendly. Highly recommend. read more

I'm not overall in love with my babies first haircut. Before going in I had called and I asked what I should bring so those were the rabies record and if I wanted to bring in photos to show the groomer. I recommend doing so. My Pomeranian had never had a haircut because they recommended not to do so till about 8 months so his hair was quite long. I didn't want too much taken off tho just a little and to get rounded out. Unfortunately his hair cut came out very very choppy. I understand it was his first haircut so he might not have stayed still but he is very good with other people that handle him so I'm trying to understand why the hair is very uneven so I'm not sure if he was moving or if they just did a sloppy/ careless job. His ears don't seem like they were cleaned out either. Over all the place was very cute and all the dogs seemed very happy but haircut wise i wouldn't come again. read more

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Took our 80lb boy here for his first grooming as far as we know! He came in super dirty and left probably about 5 lbs lighter! Let's start with quality. We got the de-shedding treatment and this dog came back BRAND NEW. I'm talking shiny, perfectly executed nails, and they even express anal glands! The staff? SO friendly! I only met two of the employees but they were both very pleasant and encouraging, as I was nervous leaving the dog for the first time. They also can answer questions and schedule appointments via text, which is so convenient! They also did a great job of handling our boy because he came in very nervous, but left with tail wagging and smile on his face! NOW. Let's talk pricing. I looked at several groomers in the area. For an 80lb dog, every single place was $85 and some didn't include nail trimming. I was SO impressed that I was able to get our boy the quality of a completely thorough grooming for a fraction of the cost (even with tax and tip)! I'm recommending this place to everyone I see! read more

We took La Pica to a new groomer today, Furry Tails. I chose this place because of the reviews and pics. This is hands down her best groom! We have taken her to many places and she leaves all uneven and we're told it's because she's so hyper that it's hard to groom her. I was told today that she was very well behaved and let them do everything. I am a true fan! This is her new Salon. Lol read more

Furry Tails - La Pica fresh from the Salon. Lol! - Pet Boarding Near Me - Dallas, Texas

I used furry tails for boarding and it was awesome! The girls in the front are super friendly and accommodating. They gave me a tour of the whole facility so I got to see where my pup would be staying. I have a 13 year Pomeranian that has never been in boarding so I was a little nervous but these girls made me feel at ease and I knew he would be well taken care of! The place is very very clean and you can tell they love all the animals they see! I will have to try their grooming at some point. I am very happy that I found this place! read more

I'm extremely dissatisfied at how my beautiful golden doodle was treated at Furry Tails. I explained that I did not want him to be trimmed like a poodle. We wanted a full face and teddy bear cut. Our Remy came out looking shaved like a poodle. They apologized and promised to get his face right the next time. Took him in for a second time on Thursday. My baby was shaved all over this time.! His face and coat were uneven. He had patches of hair missing from his chest, back leg, and his ears and bridge of his nose were all cut up . Now two days later his ears are leaking and he has a major ear infection! I'm so pissed they hurt my baby like this. They refunded our money and offered a complimentary 3rd cut. But, I would not let them near my puppy with a 10 foot pole. Definitely not worth the $80 or a free cut. Shame on you Furry Tails! read more

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We've been taking our puppy here for the last few months and she always comes back looking good. Haven't had any issues with any services. The staff are very nice and willing to do whatever style you are looking for read more

Furry Tails - Great job! Very nice staff - Pet Boarding Near Me - Dallas, Texas

Hubby and I go out of town quite a bit and many times it's on a last minute basis. The staff at Furry Tails has been so accommodating of our "fly by the seat of our pants" style. And Maki hasn't complained about her stays there. They take good care of her. We really appreciate them!!!! read more

I took my dog to get a cut today. They did a great job. Very cute cut and even ask me for my length preference. Most important they do the grooming very quick and my dog was not stressed and happy. I would recommend going here with your pup. read more

Furry Tails - Pet Boarding Near Me - Dallas, Texas

I'm not sure if they got new groomers or what, but we will never go back. We had been going for over 1.5 years, and the first 4-5 visits everything always turned out amazing. However, the last 3 times have been terrible, and this last time was the last straw. I truly have never seen a "hack job" on a dog, but my poor golden doodle has a ton of uneven shaved spots, a bunch on her legs, armpits, and chest that are down to her bare skin. And on top of that, they nicked her private area to the point where she can't take one step without wincing and trying to lick herself. There also is no communication between the people in the front and the back. Our very first problem was when our dogs tail was not even and we had asked the next 2 times for that to be fixed, and it never was. If you're considering this place, I would highly think about if you want your dog to come out looking bad and in pain. read more

Great place! We took our maltipoo in for a wash and blowout and she fell in love with the other puppies that were there. The staff is really attentive, caring and makes sure that the puppy gets the best care. I'd for sure recommend this place! read more

Furry Tails - Pet Boarding Near Me - Dallas, Texas

I would give 5 stars because I have loved this place for years both my dogs were going here! I moved an hour away but still used them occasionally would still being my dog for boarding. My dog has stayed here several times for longer than 2 days but for some reason I just don't feel that she was given proper care this time around. Unfortunately, I'm not sure if I will bring her back. There was no communication this time during her stay and she was left in the suite I think too long with out playtime causing her to tear all her skin off around her mouth and a wire looking cut on top her nose. The grooming here is amazing and I can't take away from how great they took care of grooming when I needed it but as far as boarding I'm not comfortable with it anymore. read more

The best staff!!! They do a great job on my yorkie every time. He leaves happy every time. They are super friendly and sweet gives me a peace of mind leaving my little baby with them! read more

Furry Tails - Pet Boarding Near Me - Dallas, Texas

Wow. This place is so cute and clean. Left my dog at daycare and he has a blast! The workers are also really nice and informative. I'll definitely be back! read more

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