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Furry Tails

4.7 (114 reviews)
Open • 8:00 am - 6:00 pm

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Reviews With Photos

Before
Lizeth O.

I took my child for her first haircut at 4 months and they did an amazing job. The cost is affordable (cost me less than her ear infection medication) and the people were so kind to my baby. Thank you for being patient with my Kona

Our oldest dog, who was left looking like a chihuahua even though we asked for a short haircut, not a complete buzz.

I am so dissatisfied with the quality of service that my two maltipoos received. Our family has been going to furry tails for over 6 years now, about the age of our first dog. They were our first dog grooming service ever since, but as time went on, this past year, the service quality progressively got worse. Not only have they mistreated my 2 maltipoos by cutting their ears while giving them a haircut, they also don't know how to give the correct services. We asked for a hair cut on both dogs, and our older dog was left looking like a chihuahua. I'm quite disappointed with how progressively worse the services here have gotten over the years. Do better.

We used Furry Tails for the first time today! They groomed our 65 pound poodle and he looked so good!! They did everything we asked and more. I will definitely be using them again. Before/ After pics

Marley's before
Shirley S.

I looked online for a high rated place for my pet Marley. He's a small maltipoo and most places do better with bigger dogs. The staff was so friendly I love the roam freedom that the little ones have.

After his bath
Yanahi J.

We took cookie here for the first time for just a bath and they did an amazing job, he's ears were well cleaned and smelled like clean. The staff was very friendly and cookie seemed to be very happy! They added a valentines bandana and cookie looked extremely adorable! I will continue to take cookie there for grooming services!

Saint (5 mo standard poodle) Handsome boy after his first grooming at Furry Tails!
Brittany L.

Guys- This place is GREAT. I have a 5 month old standard poodle. It was finally time for his first "poodle cut" and I was terrified to bring him anywhere. I just moved to Dallas 4 months ago and had no where to start, so I read Yelp reviews and that's how I found Furry Tails. I set an appointment for the exact date and time I wanted and dropped him off at 8:45 am. The lady at the front desk was so nice. She made sure to go through everything with me and ask exactly how I wanted him cut. When we picked him up 5 hours later, I was nervous! But as soon as I saw him- I knew I found Saint's forever groomer. HE IS PERFECT. Every single thing I asked they did, beautifully. His behavior is normal, too. He didntseem worn out, or upset and out of it. He's back to his normal, playful self- just without the extra fur! We will be back- I can not thank them enough!

Brandy B.

I wish it hadn't taken us so long to find Furry Tails but I'm so happy we eventually did. I feel so comfortable dropping my pup off, knowing she will be cared for and be groomed the way her breed should be. The dogs are not locked in crates or cages. They get to roam around in rooms with other breeds their size. The place is very clean. There isn't an odor like some groomers we have been to. The prices are also affordable for the quality of service you receive.

Anna H.

You guys have to check this place out!!! I'm a super picky parent and this facility exceeded my expectation. The facility is super clean , smells nice , spacious and very organized. One thing I love about this place is that they don't cage the pets while they are waiting for their groom and even after. Love how they have the freedom to roam! Another thing is the owners, Soo and Michelle are very lovely and wonderful!! You can definitely tell that they will take care of your pet as their own. The customer service was on point and they will let you know immediately when your pet is ready for pickup. Definitely try this place out for boarding and groom , you will not be disappointed!!

Shelly S.

Furry Tails is by far the best groomer we have ever been too! Oliver always comes home happy and looking perfect. They have impeccable customer service as well - they remember how we like Oliver's grooming so we don't have to do anything other than drop him off. Call way in advance for an appointment, they fill up fast. Thank you Furry Tails!

Pica, Fresh from the groomers!
Kola H.

Redemption Song: I know, it's "funny" in pop culture to generalize all Yelpers as a bunch of snobby, self-righteous, wanna-be critics with too much time on our hands but I personally never even thought that simply combining a few of my favorite things (eating, trying new places, writing, photography and helping/making people laugh) but YELP has been exactly the place where I enjoy being able to do one more very simple thing and its; Being Honest! Somehow I got a lot of attention on my updated review of Furry Tails and how they went from a 5 to a 3 star due to a 'minor' mishap- but then the owner was sweet enough to offer us the chance to be impressed by their services and I can say that we truly are (and that never changed). Some customers are way more detail oriented than others, some employees will never be as passionate about a business as their bosses are, but all I know is that details and management matter and we truly appreciate the new complimentary handkerchiefs you've started to adorn our furbabies with and although it was hard to make you take our cash tip, we thank you so much for the handful of treats and the thorough check out service we got. To be fair I did bring a photo print out of exactly the styles I wanted for Nugget and Pica, but making sure it was understood during the drop-off and satisfactory at pick up was awesome. Keep up the great grooming and remember to wash your paws for 20 seconds minimum be well!

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24 days ago

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3 years ago

They always do a great consistent job. I now bring both of my Sheepadoddles to them! They love coming to this "Spa".

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3 years ago

Update, they offered me a refund because of the vet bills. It was a kind gesture and very much appreciated

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7 years ago

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Page 1 of 3

Ask the Community - Furry Tails

Review Highlights - Furry Tails

“We took our maltipoo in for a wash and blowout and she fell in love with the other puppies that were there.”

Mentioned in 4 reviews

Read more highlights

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Staff is so amazing and friendly! I hate leaving my fur kids and I felt so at ease leaving them…read morehere. You can tell the people here truly love animas and this isn't just a job. There are so many options for your pets it's a little overwhelming at first but it got easier once I boarded them. I am so appreciative a place like this exists for my "kids".

I stopped by on Saturday, April 25th to tour this facility, as I need boarding for my dog for about…read moretwo weeks while I'm traveling for work and then heading to Europe. I had read great things online and came in genuinely hopeful. That quickly changed. When I arrived with my dog, Buddy, and asked for a tour, the receptionist initially told me I couldn't bring him inside because they didn't have his vaccination records. I explained that I had already created a profile and uploaded everything. She paused, said "Oh," and then changed the reason--now stating I couldn't bring him in because it might "wind up the other dogs." At that point, I didn't argue and put him back in the car with the A/C running, but it was disappointing. A tour should absolutely include seeing how your dog reacts to the environment. Inside, the facility felt dark and quiet, with most of the lights off. Aside from the receptionist, I only saw a cleaning staff member. The tour itself was underwhelming at best. There was no effort to engage--no questions about my dog, no interest in my needs, no explanation of their services or daily routines. It felt more like an obligation than a business that wanted my trust. She showed me the "Ultra Suite," which includes a queen bed, webcam, and TV. Unfortunately, the room looked unkempt--the bed was unmade, the blanket was messy, and it appeared it hadn't been cleaned since the last dog. For $155/night, that's unacceptable. She did apologize, but it didn't inspire confidence. Next was the "Deluxe Suite," which was significantly smaller with a basic dog mattress on the floor. It felt more like a kennel than a "suite." There was only one dog there during my visit, yet the odor in the facility was overwhelming. I couldn't wait to leave. After showing me a few rooms, the tour simply ended--no discussion of availability, no overview of care, no attempt to answer questions or build trust. It was awkward and, frankly, disappointing. I'm very glad I chose to visit in person instead of booking based on the website alone. There is no scenario where I would feel comfortable leaving my dog here.

Valley Ranch Pet Clinic - Korra and Dr. Case

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Valley Ranch Pet Clinic is one of those places you just don't forget--and not in a "that was odd"…read moreway, but in a "how is this level of kindness and professionalism even real?" way. I first came here through my previous company to take care of a training dog, and they didn't just welcome us--they practically rolled out the red carpet. From the moment I walked in, everyone on staff radiated genuine kindness, like they were actually excited to help. And it wasn't just surface-level politeness; you could feel their love for animals in every interaction. They treated the training dog with the same level of care and attention they'd give a beloved family pet, which was so refreshing to see. The vet I spoke with was incredible--thoughtful, thorough, and empathetic from start to finish. They didn't just rush through the appointment; they listened, explained everything in detail, and made sure the dog (and I) felt comfortable the whole time. And checking out? The admin staff was polite, respectful, and made the entire process seamless. It's rare to find a clinic where you feel the genuine passion for animals and the care they give to both pets and their humans. With so many clinics out there, finding one that stands out like Valley Ranch is something worth celebrating. Thank you, Valley Ranch, for your exceptional service--I'll definitely be recommending you to anyone who loves their pets as much as you clearly do!

I cannot recommend Valley Ranch Pet Clinic enough! We recently had a dental procedure done for my…read moredog, and the experience exceeded every expectation. First, the cost was unbelievable in the best way. The procedure ended up being literally one-tenth of what another vet had quoted me. I was honestly shocked -- but even more impressed that the quality of care was absolutely top-tier. Affordable and exceptional is rare to find. Dr. Garcia was amazing. She is cool, funny, and incredibly good at what she does. She made me feel completely at ease, explained everything clearly, and treated my dog like her own. You can tell she truly loves what she does. The best part? My dog ate the same night after her dental procedure -- which is huge -- and she didn't cough even once. That alone told me she was comfortable and well cared for. Seeing her recover so smoothly gave me so much peace of mind. If you're looking for a vet that combines skill, personality, compassion, and fair pricing, Valley Ranch Pet Clinic is the place to go. Dr. Garcia and the team are simply outstanding. Thank you for taking such incredible care of my girl!

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Staffing is awful. If your dog depends on consistency of any sort I would NOT recommend. They…read moreoperate so thin staffed often having to combine the small dogs with the large dogs in the same room. The people here have been let go suddenly and it doesnt seem to be related to doing the right thing with dogs but they want limited number of staff yet should have at minimum 3-4 at all times. Unreliable, inconsistent, and untrustworthy.

My experience with Dogtopia was deeply disturbing. After booking a free play day a week in…read moreadvance--and receiving approval within 24 hours--I dropped my dog off at 7:00 a.m. On his first visit, he was removed from the playroom due to "vaccination issues" and isolated in a small room without any attempt to contact me. Instead of calling the owner, staff chose to reach out to my veterinarian and wait on a response from them while my dog sat alone, isolated in an unfamiliar environment. I only found out because, something in my gut didn't feel right. So, I called to get access to the webcams, an hour and a half after dropping him off and when I checked I didn't see him. Immediately, I called back to find out where he was and I was advised that he was isolated in a room, in an unfamiliar place, I immediately got in my car and headed to picked him up. When I arrived and demanded they bring my dog to me, he was visibly scared and confused, and the front desk staff seemed unaware of what was going on or the reason for my frustration!! This lack of communication and care is unacceptable. If vaccinations were an issue, my dog should never have been approved or accepted that morning. I would not trust this facility with my pet again.

Pierre's Dog House

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I choose Pierre's for grooming my two pugs after much research in the central and north Dallas…read moreareas. Their prices are a bit lower than others and I LOVE that they offer Dremel nail service, which is perfect for dogs with long quicks. That confirmed my decision to try this place. It has been a challenge finding anyone who can trim one of my pug's long quicks without hurting him, so I was excited. I dropped the pugs off at 1pm and they were ready around 4:45pm on a Friday (they recently changed grooming services to Mondays, Wednesdays, and Fridays). The pugs were happy upon pickup and continued throughout the evening as well as smelled pleasant. Their nails looked amazing, and no bleeding occurred. The groomer even showed me her Dremel tool and the safety feature on it to protect dogs' nails. It is always a concerning risk to try a new groomer for various reasons, and I'm so glad I chose Pierre's. I also like that I only needed to show updated rabies vaccinations and not additional shots like many places require simply for grooming. The owner Jobbi managed the phones from the first time I called about pricing and services to scheduling to picking up the pugs. He is extremely friendly and conversational; I never felt rushed. Pierre's is in a cute little house right on Lovers Lane with easy access. I highly recommend them for grooming!

Simple Ruby loves everyone there and everyone there loves…read moreRuby!!! She has gone there for years to play and enjoy overnight slumber parties. Everyone there speaks DOG fluently and their love for all the fur babies shines through.

Furry Tails - petboarding - Updated October 2026

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