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    Valley Ranch Pet Clinic

    4.4 (111 reviews)
    Open 7:00 am - 6:00 pm
    Updated a few days ago

    Services - Valley Ranch Pet Clinic

    Pet boarding

    Pet physical or wellness exam

    Pet vaccinations

    1 More Service

    Private dog training

    Valley Ranch Pet Clinic Photos

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    Recommended Reviews - Valley Ranch Pet Clinic

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    Reviews With Photos

    Korra and Dr. Case

    Dr. Case saved our kittens life. Korra was extremely sick and Dr. Case immediately recognized the potential of FIP at that point and we worked together for the next couple weeks to rule out other symptoms and come to a diagnosis as FIP is both difficult to diagnose and very expensive to treat. Valley Ranch Pet Clinic and Dr. Case with the help of Dr . Capps have worked diligently to treat Korra without bankrupting my husband and I. We are endlessly thankful for their support and care of our sweet baby girl. She is doing amazing and a healthy normal kitten because of the immediate action and education provided here. We have been treated with the upmost level of care and compassion during one of the most difficult things we have been through. FIP is a scary diagnosis and I feel blessed that we chose to have her cared for by Valley Ranch Pet Clinic. The love they have for our pets is obvious, and I would recommend them to each and every person that asked.

    Kimberly M.

    I take my little dog to this clinic for all her check ups and shot's. Most of the girls are really nice in the office and in the back. The new African American girl (didn't get her name) that's working there is clearing not into animals!!! She had a disgusting look on her face when she took my dog to the back!!! She was grossed out that she had to give a shot! WTF WHY ARE YOU WORKING THERE!!!! My dog is groomed every month and a vary clean dog. I don't know what was with her but I don't like the way she treated her. Be prepared to spend top dollar to take your dog here.For all of my dogs shots and exam was $350.00!!!!! There messaging and emails to you is nice to keep track of your appointments. I am obsessed with my dog and cannot be with out her for long periods of time, they try their best to get her done fast as possible if you have to drop your animal off.

    Amy J.

    All the best things you could want from an office staff, vet staff, and capable kind docs. I can't say enough good things about how they've cared for our dogs through the years.

    Jasmine C.

    They took such good care of our cat. We brought him in because we saw blood in his stool. This is during COVID lockdown, and they where one of the few clinics taking appointments. We got in the next day. They where so organized and professional. The DR was wonderful. He made sure to put my worries at ease, explained all in detail, and made sure to run the necessary test. He didn't try to "up sell" me on excessive procedures. And when they returned our cat to us, the tech said "you have an awesome cat!" Who doesn't love compliments? We will 100% make this our home clinic.

    Nova
    Michelle S.

    Brought my new puppy in for an urgent visit. She was very itchy and since she's a rescue I wanted to make sure she was okay. They were able to squeeze her in the next day. Everyone was so welcoming and patient with Nova. She's still a little scared of new people and they made her feel comfortable. She loved the cookies and everybody fell in love with her. They recommended a shampoo to help cleanse her more. Gave her a bath last night and I'm happy to report her scratching has gone down about 90% already. Her fur is shinier and softer too. I'll definitely be back to this place.

    17 yrs young!
    Lacy B.

    My 17 yr old long-haired chihuahua started seeing Doctor Capps about 5 yrs ago after she was diagnosed with congestive heart failure. Under Doctor Capps' care she is still with us today and doing great! Not only is she incredibly kind and knowledgeable, but the entire staff is so, so friendly and I've always felt like they truly care about my pets. Another testament to this came about a year ago when we rescued a doodle-mix. He had a rough start in life and was pretty much terrified of anyone other than myself, so naturally I felt horribly guilty having to leave my petrified little boy all day for his first check up. But again, with this teams love, patience, and kindness they have won him over! He now makes regular visits to day-camp at the clinic and will even lay down and relax in the exam room during check-ups. Last but not least, I really appreciate that they are thorough, but I've never felt like they have tried to overcharge or take advantage by recommending unnecessary treatments. On the contrary, they are really good about letting you know all of your options and even giving recommendations on things that may save you a few dollars, while still being just as effective. All and all, I just cannot say enough great things about Doctor Capps and her team!

    Happy Puppy Maui
    Nadia D.

    I had a dreadful experience with my dog needing to be quarantined and they made the experience a lot less painful by calling to give updates and allowing us to bring treats, our own dog food/ baby food mix, and my dogs oral medication for allergies. They provide Hills Science diet food for the animals which was amazing to see. The faculty really took care of my fur baby and were very understanding to our situation and treated Maui like their own. It made me sleep a little better knowing he wasn't just locked away in a cage with people who don't care about the animals. They even walked him outside for some fresh air. When we got my baby back I was scared he would have a different personality after being locked up but he came home like the same playful little puppy and I couldn't be more satisfied. After boarding and vaccination since he's a small breed we paid about $800+ I know larger dogs can go up to $1k+

    Bailey the Pom Pom post operation.

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    3 months ago

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    2 years ago

    Great clinic ! Very nice to cats, gave really good suggestions and did everything in a timely manner.

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    5 years ago

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    2 years ago

    Have been coming to Valley Ranch Pet Clinic for 9 years now. They take amazing care of my Charlie. Much much appreciated , thank you!!

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    7 years ago

    I enjoy this clinic. The staff here is friendly and professional. I use them for all of my doggo's needs. Boarding/shots/food. I love them!

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    Page 1 of 3

    Ask the Community - Valley Ranch Pet Clinic

    Review Highlights - Valley Ranch Pet Clinic

    Rouchon gave her a last gift of going with dignity, which is something that we all wish we could have.

    Mentioned in 26 reviews

    Read more highlights

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    Wag Hotels - Dallas/Fort Worth - Built with safety, comfort, and cleanliness in mind, our state-of-the-art facilities will keep your dog stress-free while you're away.

    Wag Hotels - Dallas/Fort Worth

    (49 reviews)

    We have taken our pups to the Wag Hotel DFW for many years. All of our dogs have done very well…read morethere. The staff is very caring and we always feel very comfortable that our kiddos are safe and well taken care of. The 24/7 availability is a huge plus. There are no negative things about Wag Hotel DFW. Live Laugh Love Hug Your Dog

    I stopped by on Saturday, April 25th to tour this facility, as I need boarding for my dog for about…read moretwo weeks while I'm traveling for work and then heading to Europe. I had read great things online and came in genuinely hopeful. That quickly changed. When I arrived with my dog, Buddy, and asked for a tour, the receptionist initially told me I couldn't bring him inside because they didn't have his vaccination records. I explained that I had already created a profile and uploaded everything. She paused, said "Oh," and then changed the reason--now stating I couldn't bring him in because it might "wind up the other dogs." At that point, I didn't argue and put him back in the car with the A/C running, but it was disappointing. A tour should absolutely include seeing how your dog reacts to the environment. Inside, the facility felt dark and quiet, with most of the lights off. Aside from the receptionist, I only saw a cleaning staff member. The tour itself was underwhelming at best. There was no effort to engage--no questions about my dog, no interest in my needs, no explanation of their services or daily routines. It felt more like an obligation than a business that wanted my trust. She showed me the "Ultra Suite," which includes a queen bed, webcam, and TV. Unfortunately, the room looked unkempt--the bed was unmade, the blanket was messy, and it appeared it hadn't been cleaned since the last dog. For $155/night, that's unacceptable. She did apologize, but it didn't inspire confidence. Next was the "Deluxe Suite," which was significantly smaller with a basic dog mattress on the floor. It felt more like a kennel than a "suite." There was only one dog there during my visit, yet the odor in the facility was overwhelming. I couldn't wait to leave. After showing me a few rooms, the tour simply ended--no discussion of availability, no overview of care, no attempt to answer questions or build trust. It was awkward and, frankly, disappointing. I'm very glad I chose to visit in person instead of booking based on the website alone. There is no scenario where I would feel comfortable leaving my dog here.

    Pet Paradise Las Colinas

    Pet Paradise Las Colinas

    (126 reviews)

    Tried to cancel a resevation ten minutes after making it and they would not refund the deposit. I…read moreliterally called within minutes of booking the stay as we had things change and they would not refund the 100 dollars. I guess 100 dollars is more important then gettinng a new customer.

    I would NOT drop my dogs at Pet Paradise in Las Colinas. I…read morearrived to pick up my two puppies, as scheduled at 0700, on Friday, June 27th. The staff had been locked outside since 0530 and was standing there like idiots - only one young woman out of SIX seemed concerned that the dogs were locked inside alone. They reported they had called their manager repeatedly and knocked on her door - no response. At 0800, I finally called the Irving Fire Department to rescue my dogs and all the other animals in the building. They arrived with two trucks, a chief and two police cars. The firemen had to threaten to break down the door of the manager apartment to get her to open the door. There were 11 other customers who were equally as pissed off - several stormed off and I was shocked at the few that stayed and left their dogs knowing the situation. All the dogs had been unattended for more than 12 hours. My dogs were not bathed as scheduled. They reeked of urine and stool and were full of anxiety. The policy of the animals being unattended at night is unsafe and not what I am paying for. The manager not showing up to work amplified an already dangerous situation. I was told by the young woman that checked me out I would be contacted about a refund as she felt I deserved this. I have heard from no one at PP.

    CityVet - Las Colinas

    CityVet - Las Colinas

    (18 reviews)

    100% Five star!! I have always appreciated this clinic, but last week we had a scare with our…read morepuppy's health and now I appreciate them even more!! The staff was so helpful and kind and Dr. Bryant was very attentive to the well being of my dog! Thank you so much! And if you haven't seen Miss Victoria for grooming- you should definitely give a try! Mazel loves going to see Victoria :-)

    DO NOT TAKE YOUR PET HERE!!! Unless you want to be price gauged and lied to!! I brought my dog in…read morefor her annual vaccinations with a small known hot spot that I had been treating at home which she gets every year from her allergies. They immediately take her for the vet to look at the hot spot and shave it (which they don't tell you costs $80) without any informed approval. Then they say she has two ear infections and after taking her to a different vet they confirmed she only has one the other ear is fine. Then they come in for a heart worm test that they also don't mention will be $75 dollars. After recieving an almost $800 bill for the visit they gave no print out to tell me what it was all for. I had to go over to the vet techs computer after she expected me to blindly pay and tell her what I wanted her to take off the bill that we definitely did not need. This got the bill down to $440 which she told me would include our vaccinations that we had come for. Little did I know she took off the vaccinations without my knowledge so I paid $440 and didn't even get the vaccines that we came for. Needless to say I left with nothing that I had come for and a bill of $440 that they couldn't account for and I would not bring down. Even after calling and one of the workers telling me they would reduce it by $290 which they did not honor. Unless you want to be conned DO NOT go here. I truly believe they are making up infections and other issues to make you pay more for medications and services. Not transparent in their pricing and no one could tell me the truth of what I was paying for.

    Dogtopia of Coppell

    Dogtopia of Coppell

    (2 reviews)

    Staffing is awful. If your dog depends on consistency of any sort I would NOT recommend. They…read moreoperate so thin staffed often having to combine the small dogs with the large dogs in the same room. The people here have been let go suddenly and it doesnt seem to be related to doing the right thing with dogs but they want limited number of staff yet should have at minimum 3-4 at all times. Unreliable, inconsistent, and untrustworthy.

    My experience with Dogtopia was deeply disturbing. After booking a free play day a week in…read moreadvance--and receiving approval within 24 hours--I dropped my dog off at 7:00 a.m. On his first visit, he was removed from the playroom due to "vaccination issues" and isolated in a small room without any attempt to contact me. Instead of calling the owner, staff chose to reach out to my veterinarian and wait on a response from them while my dog sat alone, isolated in an unfamiliar environment. I only found out because, something in my gut didn't feel right. So, I called to get access to the webcams, an hour and a half after dropping him off and when I checked I didn't see him. Immediately, I called back to find out where he was and I was advised that he was isolated in a room, in an unfamiliar place, I immediately got in my car and headed to picked him up. When I arrived and demanded they bring my dog to me, he was visibly scared and confused, and the front desk staff seemed unaware of what was going on or the reason for my frustration!! This lack of communication and care is unacceptable. If vaccinations were an issue, my dog should never have been approved or accepted that morning. I would not trust this facility with my pet again.

    Furry Tails - Unbelievable!! Left photo is how he usually looks groomed and what i requested, right is what they did to him!! Poor baby!!!!!

    Furry Tails

    (112 reviews)

    Furry Tails is amazing! We have struggled to find a groomer that we like and we finally found it!…read moreWe made an appointment over the phone and it was extremely smooth and seamless. When we went to drop our puppy off they asked wonderful questions to ensure they did exactly what we wanted. We are we're appreciative of that. I cannot recommend this place enough! Our Coco looked so cute and the cut was pristine! Normally, our Coco is super anxious when it comes to groomer, but at pick up she was so good! You won't regret using Furry Tails!

    I have to start by saying that my fur baby is scared to death of loud noises, especially the…read moreindustrial dryers that most groomers use nowadays. I get it- they dry hair quickly, but mine is just super sensitive to them. A few weeks ago, I reached out to Furry Tails via email and explained my dog's fears. The gentleman (I believe his name is Jake) quickly responded and assured me that he understood and that he could offer a kennel dryer. I took her in today for her grooming appointment. Of course, she immediately put on her brakes (locked her legs) and I had to coax her into the salon. Thankfully, Jake was waiting at the counter. He remembered Verda Belle's fears and did his best to become friends with her by talking softly to her and offering a treat. Of course, she was making me feel guilty, but I also could see she would be in good hands. She was there about 2.5 hours since it took longer to dry her. He called when she was ready and when I arrived, he assured me that she actually tolerated it all well. Whew! She looks amazing! He groomed her as I had requested and she smelled great. It is wonderful knowing I have found a kind groomer who actually treats animals with gentleness and love!

    Annies Pet Sitting

    Annies Pet Sitting

    (3 reviews)

    I have an older cat that has always eaten dry cat food, so I had little need for a pet sitter…read more However, a few weeks before we were supposed to go on vacation, my cat quit eating. The vet told me it would be too stressful for him to be boarded while we were gone, so I read online reviews and called Ann. I honestly was blown away. Ann was extremely knowledgeable, and also just incredibly kind and loving toward my cat. She went out of her way to take care of him while we were gone. She brought over feeding syringes and gave him Pepcid to help his stomach, as he was unable to eat without throwing up. She honestly got more food down him than I had been able to. She also recommended a brand of food that he will finally eat on his own, and had great advice for me on how to get him to start eating again (we had the vet pull a few teeth). Every day when we were gone she kept me updated by sending emails and pictures of him. I honestly don't know what we would have done without her. I will for sure be using Ann in the future, and cannot recommend her enough.

    We have been clients of Annie's for over 7 years. She and her staff go above and beyond in the…read morecare of our fur babies. She helped us care for our dachshund when he had back surgery and was a trusted advisor when our 14 year old Golden Retriever went to the Rainbow Bridge. She has been a lifesaver when we've had to go out of town with little notice. She is always helpful and friendly even when we have complicated requests for care. Whether it's an aging pet, or a new rescue, Annie offers compassionate care and great pet advice. I highly recommend her!

    Valley Ranch Pet Clinic - vet - Updated May 2026

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