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    Pet Paradise Las Colinas

    4.2 (126 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Pet Paradise Las Colinas

    Bath and groom only

    Pet boarding

    Full grooming

    1 More Service

    Pet haircut

    Pet Paradise Las Colinas Pet Groomers Photos

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    Recommended Reviews - Pet Paradise Las Colinas

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    Injured sick goldendoodle

    ***BEWARE! **** Don't used this business. My dog caught a horrible infection on his back foot from this business. He also had an open wound on his face when we picked him up. He also had diarrhea for a few days when he came home. What a nightmare!!!! My vet bill was nearly $500. My boarding bill was $300.

    I love Pet Paradise! I used to take my dachshund mix more often when I lived nearby and I wished they'd have a location more south like Arlington, GP or Dallas. Boarded my 2 babies this past weekend and they did so great! They get along with the staff great and are well taken care of. Been a customer for about 2 years and have nod no issues.

    Email Received today about price increases.
    Maggie S.

    I am so sad to be writing this review, my pup has loved pet paradise for almost two years now but lately things have gone down hill. Pick up and drop off take 30-40minutes and I even had one girl walk back out and say they couldn't find my dog just to have to call another employee to frantically look in all of the kennels. I have had food come back that was portioned per day that should've been given and day report that were never written. To top it all off we got this notice today (see attached photo) my dog is 3yr old and has had several medical problems that has made it where we are unable to get him neutered. We have actively been working with our vet to get this done but now we are being charged an extra $20 because he isn't allowed in daycare. (which I totally understand since he is not fixed) Since he is not a daycare dog we are told that he gets serval walks a day and time in the yard by himself but we have never seen proof that is the case such as written reports, verbal reports upon pick up or even checking in on the cameras. This place use to be fabulous and I just can't say that anymore. I'm so sad we are going to be finding a new place because it's awful to trail new places and learn to trust new people with your baby.

    The early days. Rocket was one of the favorites at PP but Roger kicked him out b/c I was upset they went over capacity & neglected him.
    Shayna D.

    We took Rocket here for almost a year before we were told we weren't allowed back after being 8 minutes late to pick him up on a Sunday. When my husband Josh dropped Rocket off that morning, the manager Roger told Josh they were overbooked (had 150 dogs there that day) and that they couldn't guarantee Rocket any time outside. I was very upset to hear this from Josh (and would've taken Rocket elsewhere if we hadn't had an appointment to get to) and had initially planned to ask for a discount for the day in light of all this, but I decided to drop it since we were 8 minutes late picking Rocket up. When I got there to pick up Rocket (we called on the way there), Roger curtly and impolitely told me we had to pick our dog up on time. Roger told me he was struggling to get a dog his medication, implying that was my fault for being late to get Rocket (I'm not sure how being late means he can't give a dog its medication, but it certainly reinforces the concerns I had that they weren't capable of giving my dog his Heartguard chew when we boarded him). I was pretty taken aback, particularly given what had happened that morning, and I said so. Roger told me that since I didn't like his services, I couldn't come back ever again. Given how extreme and bizarre Roger's terrible customer service was, we figured he was just stressed over having to attend to overpacked dog kennels and figured he'd go back to normal on Tuesday, 6/1. Nope. He told my husband he would take Rocket the rest of the week but that I wasn't allowed to pick him up (had I known this, I would've told my husband to bring him home and never leave him there again, since I'm not leaving my fur baby with a man who says he'll hold him hostage from me). That night, I went to cancel all future reservations online (so I could stop getting notifications and to ensure I wouldn't be charged), but Roger had already blocked my account, and I couldn't do so. The way Roger acted, you would think I'd cussed him out or done something violent. I just had a bit of an attitude because the guy who'd said he would be doing a terrible job taking care of my dog that day was giving me grief about being 8 minutes late, when he'd never given me any kind of warning before. Roger letting the place get overbooked was not the first time my dog didn't get enough time outside, contrary to the employees telling me he'd get three hours/day outside, even during daycare (he usually gets nowhere close to that). There were several times where staff didn't take him out for hours in the afternoon and Rocket peed everywhere (a LOT of pee) when we picked him up. We tried asking them several times to take him outside when we were on our way there (we'd call and let them know), but they didn't make an effort to stick with this. It's a shame this is the only doggie daycare place in Las Colinas. I'm hoping that, now that it's the "busy season" and more people are back at work, more places will open up nearby and give this place competition so that Roger/Pet Paradise can get their comeuppance when people leave for something better (i.e., good customer service and not a hoarding situation). Pictured is my dog Rocket, happy at daycare before Roger's big head got in the way of him caring about the dogs. Roger admitted he was one of the favorites, but God forbid anyone tell Roger they're unhappy with his subpar services.

    The folks at Pet Paradise make it a point to be happy to see Daisy when she is dropped off for Day Camp. It makes it very easy to leave her as she is happy to be there. Also, I love the coupons! Buy a 10 pack and then use them when you drop off for the day. A great cost savings. Highly recommend.

    Brittany B.

    I had lodged my dog with Pet Paradise in the past & then moved and tried out a different facility vs Pet Paradise since it was closer.. the other facility was a terrible experience for both my dog and myself.. so terrible that I left my trip early to get back to him sooner.. that particular facility- he came home lethargic( I'm still not convinced they gave him a sedative & little to no water & he came home clearly traumatized) so I went back to Pet Paradise in Las Colinas even though it's a bit further.. bc every single time he had stayed with them in the past he came back happy, tail wagging, & exactly himself. Upon entering Pet Paradise, even though it had been over a year since he had stayed with them- we were both greeted immediately, Dayna was very friendly & assured me he would be well taken care of after hearing of his previous lodging experience & gave me her card telling me how to reach front desk, if needed. Dayna made me feel very good about leaving him in their care.. they hit every single point! His progress reports (forever connected- totally worth it!!!) were super detailed and I know his expressions, I wasn't the only one on vacation!! He was as well!! I called a couple times on top of that to check on him they answered both times(which the other facility I had tried you could not get through unless you assigned yourself as a new client) checked on him right then and there & they let me know he wasn't eating as he should so asked which toppers they could add his second day of stay. & that did the trick!! When I picked him up this afternoon, he was happy, tail wagging & seemed to like Megan a lot!! She was one of the girls I spoke with when I called and so very friendly!! When we left he was upright in the car acting just like he always does. It's so important to find the right place to care for our fur babies!! Look no further than Pet Paradise. It's worth the drive for me to take bc it seems like they not only genuinely care about our pups but focus on providing quality care(at a reasonable price) to our pups so that our pups don't focus on the fact that we are away from them.. I will be looking no where else for dog lodging as they have made this experience(& every other previous experience in the past) a wonderful one for both Derby & me!!

    Jenisha D.

    It's TRUE! They keep your fur babies locked in a cage with no play. This is unacceptable. I requested a same day reservation as Diego wanted to play and burn some energy. THEY ACCEPTED MY REQUEST. Get their at 945am, wasnt greeted! It was a stare down contest until she said dropping off. Customer service is truly extinct. I made it my business to watch the cameras today and guess what? He did not get any play time. I called and spoke to the same girl who wanted to make sure I was dropping off (she was pleasant this go round) and she claims he went out and had play time from 12-1230. I had the camera up at 11:47. The lies!!! The deceit!!! The audacity!!!! Furthermore she tells me they are overbooked with 154 dogs. Why was my request accepted?? And again unacceptable!! Then she say he is schd to go back out from 2/230. Again watching and nothing. Same dogs that were playing earlier, were out. my baby nowhere in site. I am highly upset and disturbed. That being said, when he had his meet and greet play time he came back with a scratch ball m his stomach. I kno the boys can be rough and rowdy however awareness/communication would have been nice. I still decided to give another chance. I have cancelled all future/boarding reservations as he will not be returning. I need a refund Yes you can contact me

    Cute little report cards!!! Love it! Duke did amazing today!
    Melody T.

    I absolutely love this place and I'm so excited that I found! If you searching for an outstanding doggie daycare this is it, Pet Paradise was one of the top that came up in my search box and I'll grateful it did. It was very easy for me to call in and set up an account for my dog. The entire staff is super professional, friendly, and has a huge heart for dogs! Georgia is the first person that I met when my dog arrived! Georgia came out and gave my puppy so much love and care that when I left I knew my pup was in great hands! The facility is super clean, they open up at 6:30 AM Monday through Friday and close at 7 PM Monday through Friday. They have a on-site grooming facility as well with friendly staff that treats all the pets with the most love in the world! Be sure that if you do come here, make sure your doggy bag is packed with treats and food so that your dog can eat throughout the day. There is an inside area for dogs to play when it rains or is cold outside! And then obviously when the temperature is right they go outside and play and have fun in the sun! I couldn't imagine taking my pup anywhere else, not to mention the fun doggy yogurt ice cream that I can grab on the way out makes for a perfect snack for all dogs on their way home!

    K R.

    We love Pet Paradise Las Colinas! The staff are super friendly, kind, caring, and accommodating; they know Piper is coming to play the moment we arrived at the curbside area. Piper loves playing with her friends at their play yard and bone-shaped pool! She always comes home happy and exhausted from Day Camp which is what I needed especially if I'm gone working more than 12 hours during the night. Thank you Pet Paradise LC! Piper is looking forward to try your grooming and dog boarding services next time. I highly recommend Pet Paradise.

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    5 months ago

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    11 months ago

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    9 months ago

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    5 months ago

    Always a good place for boarding, grooming or day care. BUT, if their prices go up anymore I'll look elsewhere loke Furry Tails, etc

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    2 years ago

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    10 months ago

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    10 months ago

    My two dogs love this place. The covered play areas with pools are very nice. They also have indoor play area.

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    1 year ago

    They cut my baby exactly how I asked and completed the grooming in a decent amount of time

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    2 years ago

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    3 years ago

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    4 years ago

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    5 years ago

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    2 years ago

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    3 years ago

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    3 years ago

    Facilities were clean and modern and felt like a happy place to board my cat. Staff was friendly.

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    2 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    6 years ago

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    6 years ago

    Phenomenal customer service. Great location. Great offerings. Excellent prices. I love this place

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    6 years ago

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    Thank you! We can't wait to see you again soon.

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    8 years ago

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    5 years ago

    I love Pet Paradise everyone there is so awesome, best grooming saloon. I wait for weeks but only go to Pet paradise, they are the best!

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    9 years ago

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    9 years ago

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    6 years ago

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    8 years ago

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    4 years ago

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    10 years ago

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    8 years ago

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    6 years ago

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    7 years ago

    Wow it took like 20 mins to just make a reservation.. And the first time I called, I was on hold for 15 mins

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    9 years ago

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    6 years ago

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    Page 1 of 4

    Ask the Community - Pet Paradise Las Colinas

    Review Highlights - Pet Paradise Las Colinas

    We love the staff (they are always super friendly) and Meneco is the BEST, most gentle groomer.

    Mentioned in 4 reviews

    Read more highlights

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    Furry Tails

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    Furry Tails is amazing! We have struggled to find a groomer that we like and we finally found it!…read moreWe made an appointment over the phone and it was extremely smooth and seamless. When we went to drop our puppy off they asked wonderful questions to ensure they did exactly what we wanted. We are we're appreciative of that. I cannot recommend this place enough! Our Coco looked so cute and the cut was pristine! Normally, our Coco is super anxious when it comes to groomer, but at pick up she was so good! You won't regret using Furry Tails!

    I have to start by saying that my fur baby is scared to death of loud noises, especially the…read moreindustrial dryers that most groomers use nowadays. I get it- they dry hair quickly, but mine is just super sensitive to them. A few weeks ago, I reached out to Furry Tails via email and explained my dog's fears. The gentleman (I believe his name is Jake) quickly responded and assured me that he understood and that he could offer a kennel dryer. I took her in today for her grooming appointment. Of course, she immediately put on her brakes (locked her legs) and I had to coax her into the salon. Thankfully, Jake was waiting at the counter. He remembered Verda Belle's fears and did his best to become friends with her by talking softly to her and offering a treat. Of course, she was making me feel guilty, but I also could see she would be in good hands. She was there about 2.5 hours since it took longer to dry her. He called when she was ready and when I arrived, he assured me that she actually tolerated it all well. Whew! She looks amazing! He groomed her as I had requested and she smelled great. It is wonderful knowing I have found a kind groomer who actually treats animals with gentleness and love!

    Wag Hotels - Dallas/Fort Worth - Built with safety, comfort, and cleanliness in mind, our state-of-the-art facilities will keep your dog stress-free while you're away.

    Wag Hotels - Dallas/Fort Worth

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    We have taken our pups to the Wag Hotel DFW for many years. All of our dogs have done very well…read morethere. The staff is very caring and we always feel very comfortable that our kiddos are safe and well taken care of. The 24/7 availability is a huge plus. There are no negative things about Wag Hotel DFW. Live Laugh Love Hug Your Dog

    I stopped by on Saturday, April 25th to tour this facility, as I need boarding for my dog for about…read moretwo weeks while I'm traveling for work and then heading to Europe. I had read great things online and came in genuinely hopeful. That quickly changed. When I arrived with my dog, Buddy, and asked for a tour, the receptionist initially told me I couldn't bring him inside because they didn't have his vaccination records. I explained that I had already created a profile and uploaded everything. She paused, said "Oh," and then changed the reason--now stating I couldn't bring him in because it might "wind up the other dogs." At that point, I didn't argue and put him back in the car with the A/C running, but it was disappointing. A tour should absolutely include seeing how your dog reacts to the environment. Inside, the facility felt dark and quiet, with most of the lights off. Aside from the receptionist, I only saw a cleaning staff member. The tour itself was underwhelming at best. There was no effort to engage--no questions about my dog, no interest in my needs, no explanation of their services or daily routines. It felt more like an obligation than a business that wanted my trust. She showed me the "Ultra Suite," which includes a queen bed, webcam, and TV. Unfortunately, the room looked unkempt--the bed was unmade, the blanket was messy, and it appeared it hadn't been cleaned since the last dog. For $155/night, that's unacceptable. She did apologize, but it didn't inspire confidence. Next was the "Deluxe Suite," which was significantly smaller with a basic dog mattress on the floor. It felt more like a kennel than a "suite." There was only one dog there during my visit, yet the odor in the facility was overwhelming. I couldn't wait to leave. After showing me a few rooms, the tour simply ended--no discussion of availability, no overview of care, no attempt to answer questions or build trust. It was awkward and, frankly, disappointing. I'm very glad I chose to visit in person instead of booking based on the website alone. There is no scenario where I would feel comfortable leaving my dog here.

    Valley Ranch Pet Clinic - Korra and Dr. Case

    Valley Ranch Pet Clinic

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    I cannot recommend Valley Ranch Pet Clinic enough! We recently had a dental procedure done for my…read moredog, and the experience exceeded every expectation. First, the cost was unbelievable in the best way. The procedure ended up being literally one-tenth of what another vet had quoted me. I was honestly shocked -- but even more impressed that the quality of care was absolutely top-tier. Affordable and exceptional is rare to find. Dr. Garcia was amazing. She is cool, funny, and incredibly good at what she does. She made me feel completely at ease, explained everything clearly, and treated my dog like her own. You can tell she truly loves what she does. The best part? My dog ate the same night after her dental procedure -- which is huge -- and she didn't cough even once. That alone told me she was comfortable and well cared for. Seeing her recover so smoothly gave me so much peace of mind. If you're looking for a vet that combines skill, personality, compassion, and fair pricing, Valley Ranch Pet Clinic is the place to go. Dr. Garcia and the team are simply outstanding. Thank you for taking such incredible care of my girl!

    Are they nice? Yes. They even got me in same day but the people calling this clinic affordable must…read morebe going to extremely expensive places before. Almost everything is practically double per line item in comparison to local vets (please note service dates as one is from 2021). They also quoted me $850+ for dentals. This is absolutely not what I was expecting price-wise based on reviews but it's my fault for not confirming beforehand. If you want a nice doctor that will take care of your pet this is the place but don't go in expecting affordability.

    Dogtopia of Coppell

    Dogtopia of Coppell

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    Staffing is awful. If your dog depends on consistency of any sort I would NOT recommend. They…read moreoperate so thin staffed often having to combine the small dogs with the large dogs in the same room. The people here have been let go suddenly and it doesnt seem to be related to doing the right thing with dogs but they want limited number of staff yet should have at minimum 3-4 at all times. Unreliable, inconsistent, and untrustworthy.

    My experience with Dogtopia was deeply disturbing. After booking a free play day a week in…read moreadvance--and receiving approval within 24 hours--I dropped my dog off at 7:00 a.m. On his first visit, he was removed from the playroom due to "vaccination issues" and isolated in a small room without any attempt to contact me. Instead of calling the owner, staff chose to reach out to my veterinarian and wait on a response from them while my dog sat alone, isolated in an unfamiliar environment. I only found out because, something in my gut didn't feel right. So, I called to get access to the webcams, an hour and a half after dropping him off and when I checked I didn't see him. Immediately, I called back to find out where he was and I was advised that he was isolated in a room, in an unfamiliar place, I immediately got in my car and headed to picked him up. When I arrived and demanded they bring my dog to me, he was visibly scared and confused, and the front desk staff seemed unaware of what was going on or the reason for my frustration!! This lack of communication and care is unacceptable. If vaccinations were an issue, my dog should never have been approved or accepted that morning. I would not trust this facility with my pet again.

    Pet Paradise Las Colinas - groomer - Updated May 2026

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