Dear Desiree and Kendra, We wanted to "Thank You" so much for handling our "Neena" in such a professional manner regarding her interview process. We spoke with several of your customers when we came to pick up Neena, and they absolutely spoke about your outfit in a very positive manner. We feel very thankful to have found a place that Neena will feel good about when we are at work. Both of you also exhibit wonderful attitudes which we are sure transcends to the pups! Sincerely, Camille and Mark read more

Our dog, Sally, was under the care of Camp Bow Wow - Grapevine from 12/6-12/13 while our family was out of town. When we picked her up, she was extremely lethargic and clearly not acting like herself. Within hours, we rushed her to urgent care and were told she had internal bleeding. She was immediately transferred to an emergency animal hospital, where she underwent an emergency splenectomy because cancer was suspected. Thankfully, pathology showed no cancer. We were then told by veterinary professionals that one possible cause of this type of injury is blunt force trauma. I went to this location in person and spoke with the manager to explain what happened and to seek answers--not to accuse anyone, but to understand how our dog could suffer a life-threatening internal injury while in their care. Instead of concern or empathy, I later received a phone call questioning the credibility of what I had said and asking for the name of the hospital and number in order to verify herself. There were no apologies, no expression of concern for Sally's condition, and no willingness to meaningfully engage with us. The focus was entirely on defending themselves and emphasizing how "big of an accusation" this was--despite the fact that we were simply looking for answers, not placing blame. Our dog almost died while under their care, and the lack of compassion, accountability, and basic concern afterward was deeply disturbing. Based on our experience, I would strongly caution anyone considering leaving their pet here. Stay far away. read more

I want to warn other dog owners about my recent experience at Camp Bow Wow over Thanksgiving. My dog has stayed here many times before without issues -- but what happened this time was unacceptable, dangerous and negligent. Camp Bow Wow offered a "special Thanksgiving dinner" of turkey, green beans, and pumpkin for $5. At no point did they disclose that the "turkey" was processed Great Value deli meat, not real cooked turkey. When I picked up my dog (after paying, while I was walking out the door), an employee casually said, "Oh, she has a bit of loose stool, probably from the dinner." This was not "a bit" of loose stool. My dog became dangerously ill. She was lethargic, shaking, and having puddles of bloody diarrhea. Had they notified me earlier, I would have picked her up immediately. In fact I called in advance and no one told me she was ill. After getting home and witnessing the blood, I called to ask what exactly they fed her, and learned it was Great Value deli meat. Anyone who knows dogs understands that processed deli meat -- full of salt, preservatives, and additives -- can cause severe gastrointestinal distress. Ingredients: sodium phosphate, carrageenan, potassium lactate, sodium diacetate, sodium nitrate, modified corn starch, and high levels of sodium- all of which are toxic to dogs. I had to rush her to the emergency vet, where she was placed on three medications and is still passing blood as we pray she recovers. What reputable boarding facility feeds processed deli meat to dogs? This is basic, common-sense knowledge in pet care. If they don't know that, what else are they doing that isn't safe? I've trusted Camp Bow Wow many times before, but after this experience -- the lack of transparency, the poor judgment, and the failure to notify me when my dog became ill -- I can no longer recommend them or trust them with my dog. Please be cautious and ask detailed questions before leaving your dog here. Don't assume they know what's toxic because they're in the business of taking care of our beloved dogs. read more

I loved this place for several years. I supported and promoted them through Covid. I still recommend it for your doggo to have a great experience. However, sometimes things go awry, and I can't take my sweet girl there anymore; one incident deeply affected us and we've had to work through that. We're still not there. read more

The staff is very nice but if you're looking for your dog to have something fun to do this is not the place. They can have up to 25 dogs in a concrete room with plastic play stairs! They kicked my dog out bc she was excited to see a new person in the room. Probably because she was so bored. She landed on another dog and they said she got in a tiff with the other dog. I just happened to be watching the dog cam at the time. I watched periodically through the day and she was fine! Again I think she was just so bored she got overly excited over a shift change! I should've done more research on what they do with the dogs during the day. I got her from the pound and they don't even put 25 dogs in one area together. read more

Our first time was seamless for both me and my dog. The staff was so friendly & the owner was there when I came to pick up my dog. I really appreciated the hands-on approach. My problem came when my dog got sick and I let them know that he was diagnosed with dog influenza, which is very contagious. I was disappointed that no one reached out to us to check on him or follow up on why we haven't been back. My dog is better now, and I realize this is a risk associated with dog daycares, but I just wish they had cared to reach out. *The first day at camp photo is an adorable gesture too! read more

Camp Bow Wow - First day of daycare photo - Pet Boarding Near Me - Grapevine, Texas

First thing you notice is reviews are not great. (research reviews and replies) Check out date was wrong even though it was written clearly and spoken upon check in. I even asked to give a bath after 4pm on the day my dog checks out as I might have to extend. None of which was noted/communicated. One staff upon check out was very rude. Given this opportunity, I could watch my dog through the screen. My dog kept scratching the floor which I had never seen. I think this happened for a reason, location was good but service quality with one of the staff made me not want to use their business. I would say, first time was the best experience. If this were a manager, she would have probably handled it differently. This is not where I want my dog to stay however, if the staff was not confrontational, I would not have seen this. At the same time, one of the staff mentioned when a new dog is brought for temperament testing, boarded dogs are exposed if it's in the category. This made me think a lot. Things are happening for reasons and I appreciate the fact I was able to see. This is the last boarding kennel I would use. Unfortunately, this was the first time I saw her through the monitor. read more

Love, love, love this place! Our dog has a blast and we can do other things we need to do, knowing that he's happy and well cared for. Our large pup (1 year old, 65 lbs) has the time of his life!! Every time I check the cameras he is running, grinning, and wagging. Camp Bow Wow provides a clean and safe environment and the dogs bring the fun. I am so grateful for this as a positive outlet for our family. P.S. Every time our dog comes home from day care, he's super happy--and super tired! It's sort of funny. He's a big, energetic guy but he usually falls asleep in the car after his half day or so of partying! read more

Camp Bow Wow - So proud of our pup when he passed his interview - Pet Boarding Near Me - Grapevine, Texas

While I appreciated being able to see my dogs and they weren't mistreated. I also felt like there is quite a misrepresentation regarding the love and attention they get. I watched my 12 year old dog want attention and go up to so many workers for them to just ignore him. If your dog doesn't want human interaction this is the place. But my dog would love some attention and an ear scratch or a butt rub on occasion would have sufficed. While I didn't feel my dogs were mistreated I definitely didn't feel like they were being remotely given any attention. We just moved back to the area and every dog is different and I think we may make a little extra drive to know I can feel better about being away and know my dogs are happy where they are. I gave 1 star because I mentioned this during daycare about not showing any affection throughout the day. Which I was told the workers put hands behind their backs to keep the puppy's from biting and nipping as they get to know the dogs they know which ones prefer petting and attention. We boarded for 2 days and I seen absolutely no change. Not a place for my 2. I'm sure my dogs would enjoy being boarded at a vets office compared to this. read more

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We love CBW Grapevine, Jessie has been going there about 6 months now and I truly love the staff and care she gets there. She can be a handful and the staff handles her the way we would at home. We do weekly camp and have boarded her before. She is at the point now where she willingly goes back into the yards without turning around to me to say goodbye. I recently did a tour of the yards and kennels and was even more impressed with the set up and the way they take care of and monitor the dogs who are boarding as well as the "frenemy" board. I would highly recommend this location to anyone searching for a safe reliable place to do daycare or boarding. read more

Camp Bow Wow - Pet Boarding Near Me - Grapevine, Texas

The best dog daycare/boarding facility hands down. The staff goes above and beyond to make sure dogs are taken care of. Are open and honest with customers about their dogs. They have webcams in the yards so you can watch the pups play. The manager there is absolutely amazing! She is great at handling dogs and really loves her job and goes above and beyond to provide top notch service. Would never take my dogs anywhere else! read more

Camp Bow Wow - Hattie exhausted from playing! - Pet Boarding Near Me - Grapevine, Texas

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i've been calling lots of boarding places for my 3 dogs (babies). being rather picky i needed to make sure i liked the staff, surrounding and the condition my pets were retuned. well on our first visit i fell in love. the tour was very detailed. my pets had a meet and greet while i watched them play for 15 minutes. they stayed for 3 hours while i ran errands and i was able to watch them on their cameras in the play yard. they had so much fun. they are staying longer in the future so i am confident they will enjoy their time. read more

Camp Bow Wow Grapevine is wonderful! The entire staff and ownership do a fantastic job of taking care of our GSP. He looks forward to every morning. read more

The staff is WONDERFUL!!! They really care about your animal like they were their own. My dog needs interaction and he gets lots of it here!

Well, this is a first. My pup George is literally mad at me for picking him up from camp. Wouldn't make eye contact In all seriousness, I love this place- the team is incredible, they are masters of safe and protected play for my labs and it literally can't be any easier picking them up after a flight. If only picking up my baggage at DFW airport was as easy as picking up at Camp Bow Wow Grapevine- Airport. read more

If you are in need of a place for your pups to stay while you are away from home, look no further than Camp Bow Wow. Our previous boarding facility (Benny's Dog Resort in Carrollton) closed Dec 31st of last year, and we were lucky to come across Camp Bow Wow in our search for a replacement. Off the bat we loved how much closer to us this location is, and that they also require all dogs be up to date on their shots and heartworm medications. Like many other places we have used in the past, dogs need to attend a free interview day of daycare before they will agree to board them as well, simply to ensure they get along with other dogs and don't show any signs of aggression. Once approved, they make a profile of each of your pets to keep on hand in their system. This will have all basic information including any special notes like allergies, additional medications they are taking, etc. Another huge plus for us was that they have 24/7 webcams so you can look in on your dogs at anytime while you're away. Not just in the common play areas, but even while they are sleeping if they are staying in a suite. The other sleep areas are not fitted with webcams. We hadn't originally booked our girls to stay in a suite, but they had one not being occupied and were kind enough to let them use it without charging us the difference in price. Another bonus? Once they stay 5 nights in a row, they have the option to receive complimentary baths before pickup! Huskies are famously hard to bathe as they shed constantly and have a ton of hair, but they did a wonderful job brushing them out. We hardly recognized them they looked so good! The staff are incredibly kind and friendly too. Overall the price of their stay ended up being more affordable than our last place considering the added free baths and upgraded suite (triple win!). We are so relieved to have found a trustworthy place where we don't have to worry about our babies when we are on vacation. We wish we would have found them sooner. Pro Tip: Make sure you download their free app. It's a one stop shop for not only viewing their webcams, but booking your reservations too. read more

I would definitely recommend viewing the live cameras in their app (open to the public) before sending your dog here. We brought our pup for a trial run and ended up picking her up early after watching the cameras. There are SO many dogs in small, dark, boring areas. None of the dogs seemed to be playing and mostly just pacing around. The staff monitoring the dogs did not interact with them at all, and one woman in particular did not seem to even like dogs. At one point we saw on the cameras her grabbing dogs a little too aggressively for comfort. It appeared to be an overwhelmingly stressful environment for any dog. My dog was there for two hours and had kennel cough a few days later. If you have a small dog, it might be an ok choice because the small dog room did not seem as over crowded. The staff at the front desk were nothing but kind and accommodating, however the experience for the dogs just isn't there. read more

Camp Bow Wow - This is a screenshot from the cameras. Small space without anything stimulating and SO many dogs. - Pet Boarding Near Me - Grapevine, Texas

We travel full time and use CBW very often. This was an excellent location and our girl seemed to have a great time. She hops fences (something we disclose at every check in) and this location responded well without threatening to kick her out of the program (something the Live Oak CBW couldn't resist dramatizing). We will absolutely use them again if we pass back through DFW. Thanks!! read more

These folks are great with each dog and run a great organization. Its really client focused and can't say enough good things about Chuck and his team. read more

Great atmosphere!! The front desk gals are so sweet and definitely made me feel comfortable with bringing my sweet golden to day care! He had such a good time and was worn out when he got home... I will most definitely be bringing him at least once a week read more

Camp Bow Wow - Buddy - Pet Boarding Near Me - Grapevine, Texas

Dexter's been going to a Camp Bow Wow since he was 6-7 months old (coppell first, now grapevine). The things I like the most about their services are: 1) the team--everyone knows Dexter and genuinely seem to be dog people 2) the hours (are amazing) and consistent! I checked when I was on travel for work and just like clockwork, he was in the play yard at 7AM 3) All day play, anyone? Again, there are time I checked and he was still out at 6:59PM... 4) and how am I able to check? easy to access, free app viewing of multiple cameras for me to see how he's doing 5) my boy frequently needs a lot of extra help... and when I call about his meds or his collar or just to hear how he's doing, I get the right person and they check before telling me "oh yeah, he's had meds" (unless they're the ones who administered them.) 6) you give back by fostering a dog in need 7) business owners that care about their customers 8) hooray for the new grapevine location! Less than 15 minutes away. Bonus points: see birthday picture that they took and sent to me ... read more

Camp Bow Wow - Pet Boarding Near Me - Grapevine, Texas

Camp Bow Wow - Grapevine and Coppell - is the only place we trust with our dogs. The staff is always friendly and the dogs love it when we tell them it's time to go to camp! read more

We were only in town for the weekend but our dog loved it! We will definitely be back next time we are in town

I am so happy with this place! Every time I come in to Camp Bow Wow, I am greeted with a smile and everyone addresses my dog Violet by her name. My dog is somewhat skittish but she is SUPER HAPPY every time I bring her in. I've always been met with courteous and professional service and I trust that my dog is being well taken care of. I love checking in on the cameras and almost every time I've watched, someone is petting or playing with Violet. We love this place! read more

We've been boarding with CBW for about 6 months now. They're extremely communicative when your pup isn't feeling the best. Their staff is friendly and willing to go the extra mile. I trust them with our fur babies! read more

I can't say enough good things about the staff at Camp Bow Wow Grapevine! They are friendly and attentive. Love that they have doggy cameras to check-in throughout the day. Convenient location to the airport too. read more

I cannot say enough great things about this place and their staff. Our puppy LOVES coming here. She gets tons of play and attention. Has dramatically changed her social skills and behavior at home. They are always friendly and helpful. We can watch her play and check in on her. As soon as she gets to the door , her tail is wagging and she is excited. They make sure to know her name and ours. She comes home worn out from play. read more

Our dogs, Milo and Scooter, had a wonderful few hours of interview session at Camp Bow Wow Grapevine Airport location. We were greeted nicely at the front desk and they told us all the information needed for boarding as well as daycamp services. They also have spacious rooms for dogs here at a fixed rate for boarding. read more

The manager and the owners here are phenomenal! They were courteous and quick to respond to a matter regarding my dog and sent him a very sweet gift. Highly recommend them for their professionalism and determination to help their clients! read more