My dog has been coming here since he was a puppy. He loves this place & gets excited every time we…read morepull up. The employees here truly care about each and every fur baby. The day camp here is better than any other I've found in the DFW area. I've also boarded him here and he loved his stay which say a lot because he gets anxious when I leave him. I cannot recommend this place enough!!

Tried to cancel a resevation ten minutes after making it and they would not refund the deposit. I…read moreliterally called within minutes of booking the stay as we had things change and they would not refund the 100 dollars. I guess 100 dollars is more important then gettinng a new customer.

I took my 9 year old miniature schnauzer for a grooming appointment. It was his first time with…read moreMichael. Michael was very responsive and kind during the scheduling process. Upon arrival, the kindness continued and he was very helpful and knowledgeable on the proper length for Kolby's mane. I really appreciated this because he cut Kolby exactly how we I wanted (we do not do the traditional cut on him). I was initially worried about my fur baby because he gets extremely anxious, but, I felt comfortable once we were able to discuss things. The appointment took the standard amount of time, so no complaints there. The checkout process was smooth as well. Overall, Kolby looked like a new furman! I was very pleased with the end result and will definitely be back.

Buddy approved! My Buddy tells me that he is comfortable…read morecoming here. He likes the kind groomers and staff. He always looks and smells wonderful after getting pampered. Buddy always has a happy tail when he arrives. Thank you, Michael and staff, for making him feel relaxed and comfortable at every visit.

Our furry boys have been going to VCA Sandy Lake ever since we became dog parents. Dr. Cowser and…read moreDr. Alleman are so great - they're really reasonable when it comes to treatment options. No upsell here, and very realistic approach which my husband and I both appreciate very much. I should clarify that it's not always been smooth sailing with our boys. We've been through stomach bugs, ear infections, embarrassing aggression, tooth extractions (ugh, x2!), growth removals, and here's hoping that's where the list ends, but we all know that's impossible. Through it all, VCA Sandy Lake has been honest about cost and taken great care of our boys. They're pet lovers who care about their patients, and it shows.

I wish I could give zero stars. My visit to VCA Sandy Lake was one of the most distressing…read moreexperiences I have had at a veterinary office. The office manager, Aaron Chapman, was aggressive and hostile toward me from the start -- behavior that was completely unprovoked and unacceptable. The veterinarian, Kevin Koser, handled my pet in a manner I found alarming, and then made a comment implying the dog does not like African Americans. I am a person of color, and regardless of my specific background, that statement is racist, offensive, and disqualifying for any medical professional. No pet owner -- of any race or background -- should ever be made to feel that way in a place designed to care for their animals. I have filed a formal report regarding the unethical practices at this location. I urge anyone in our community, especially people of color, to seek veterinary care elsewhere until these concerns are properly addressed

Fantastic job by the lady. Booger l looked great! We'll going back. She good care of him.read more

Very nice lady work was very good also give a cute bow as well ..more of a warming experience then…read morecorporate style groomer

Dog's Day Out in Lewisville has been my place for years. I trust no one else with my Yorkie's…read moregrooming and boarding. Huge shoutout to Chad who is always a delight to deal with and has all the answers! Can't say enough about him! And Amy, well... she is a true dog whisperer. My Yorkie is very particular about his haircut, and once he bonded with her, that was it. He always comes out fluffy, happy, and looking perfect. I've also boarded him here and have always felt completely at ease. The care is consistent, the team is experienced, and you can tell they genuinely love the dogs. If you're a dog parent who wants reliability, trust, and real heart, this place is it. Loyal customer for life!

Do not bring your dog here to get groomed. We have had two awful experiences here with their only…read moregroomer, Amy. I'm not gonna lie, she does a great haircut, but Amy is not a people person or a dog person and that's not someone you want to be your groomer! The first time I brought my dog in for her first haircut, Amy was very rude to me and didn't even say hello to my dog-she just took the leash and walked away with her. I thought it was very strange but didn't know since this was my first time bringing a dog to the groomers. I like to give the benefit of the doubt and thought maybe Amy was having a bad day and that's understandable. Then this most recent second time, I had my husband bring our dog and he had the same experience that Amy was very rude and didn't even greet our dog, give her a pet, or anything. When he was trying to give her instruction on the haircut we wanted, she responded with no expression "put her up there on the table". That was it and he left. After pick up, they recommend (for the second time) that I sedate my 10 month old puppy in order to give her a haircut. I recommend, instead, that Amy put a smile on it and at least pretend to like dogs so that my dog can feel more comfortable. She does not need to be sedated- She's a 20 pound sweet puppy at the groomers for the second time and doesn't know this lady that is not trying to build any sort of relationship of comfort with her. I shared my thoughts with the owner Susie who said they are well aware that Amy is not a friendly person, but that she gives a good haircut and is going to be there for the next 14 years. I said good luck with that and that we will be moving on from them as our groomer. If it's important to you to have your dog comfortable at the groomer, have a nice person grooming your dog who actually likes dogs, etc., do not use this place.

They are incredible! My 2 mini schnauzers have always looked show ready when I use them! Thank…read moreyou so much Poochies...see ya in a few weeks. Hehe.

It was my pups very first time getting groomed, and it went far beyond my expectations. Michael was…read moreour groomer and he did a fantastic job with my lil boy. I will definitely be scheduling another grooming session with Poochie's!

Elizabeth is really the best. We've lived in a few states and went to groomers all over but have…read morenever had anything like the consistent, great experience we have at Simply Pawsitive. She does exactly what you ask for every time (not true at other groomers we've been to). Pricing is reasonable. Scheduling is easy. Love Simply Pawsitive!

This is the THE BEST pet groomer in the area (we've tried several see my previous reviews). My…read moredoodle actually gets excited when we pull up. Prices are reasonable and Tucker comes home smelling amazing and well brushed.