Rex met Alex and Michael today. And we were all pleased Rex has had some unpleasant experiences at the groomer,but we found a winner. Michael listened and made notes regarding our conversation. Alex was grooming another dog and noticed that Rex was very unhappy with the sound of the blow dryer and read his file and they used the kennel dryer( which apparently worked well! The salon/store was clean and tidy! I highly recommend and we will definitely return! read more

I took my 9 year old miniature schnauzer for a grooming appointment. It was his first time with Michael. Michael was very responsive and kind during the scheduling process. Upon arrival, the kindness continued and he was very helpful and knowledgeable on the proper length for Kolby's mane. I really appreciated this because he cut Kolby exactly how we I wanted (we do not do the traditional cut on him). I was initially worried about my fur baby because he gets extremely anxious, but, I felt comfortable once we were able to discuss things. The appointment took the standard amount of time, so no complaints there. The checkout process was smooth as well. Overall, Kolby looked like a new furman! I was very pleased with the end result and will definitely be back. read more

Dog Grooming by Michael - My handsome Kolby after his appointment. - Pet Groomers Near Me - Carrollton , Texas

Buddy approved! My Buddy tells me that he is comfortable coming here. He likes the kind groomers and staff. He always looks and smells wonderful after getting pampered. Buddy always has a happy tail when he arrives. Thank you, Michael and staff, for making him feel relaxed and comfortable at every visit. read more

See all

I made an appointment for my dog to get groomed and they cancelled me and didn't even notify me. They claimed they sent an email cancelled and when I showed them they didn't he just looked at me. I asked why didnt they call, he said thats not what they do. They email. He was extremely cold, did not make me feel welcome. I did not feel comfortable leaving my dog with them. Not a fan, don't recommend. read more

Luna was so happy after her grooming! It was my first time at this groomer (after moving to the area from out of state) and i am very satisfied! The groom is smooth and pretty- this shows the relationship between my dog and the groomer - that my pet is cooperative to the groomer- she felt comfortable and safe! I appreciate Michael, the owner's thorough assessment/ discussion with me as we established the relationship- it also gave me a confidence and safety to leave my dog with him. I will return to the studio ! Thank you for previous reviews and photos - it's not easy to find a good groomer !!! I am grateful for Studio Pampered Pets!!! read more

UPDATE!!! Highly disappointed. It took a couple of months to find a groomer I trusted. My pup had been going to the same person since he was a puppy. I looked Studio Pampered Pets Yelp and I saw a pic of two Shihtzus that evidently had been groomed safely after being matted from neglect. It was a sign that these would be my pup's new groomers. My Shihtzu hates being groomed so he always gets a calm dose by his vet prior to his appointments to reduce anxiety. His fur is no where close to being matted 4 inches like the Yelp review of the Shihtzus. I made account on their website and booked my appointment. Next morning I get a text asking for my pup's details. I was transparent about my pup's special needs, since their website really emphasizes the professionalism, safety, comfort, and "peace of mind" that they provide. I felt very confident in their services and I even thought I would check out their daycare services and get my pup enrolled at some point. I get a response telling me my dog wouldn't be groomed. I asked if it was a scheduling issue or if it was behavioral because I would not have minded a wait. I never got a response. First of all, I think this is rude. I would have been happy to take him elsewhere to get groomed until he "met their criteria" if that was the case or if it was a scheduling issue. Kind of broke my heart. I have a groomers and a doggy daycare walking distance from me but I had decided to drive out 20 minutes for a good groomer that made me feel safe. I even took the day off because I wanted to be sure I was ready to pick him up as soon as they finished. I will never attempt to book a grooming appointment or enroll my pup in daycare here because to my knowledge, my pup is not welcome here. I am taking any recommendations for groomers that are professional and will accept pets even if they're fussy or have gone a month or so without being groomed! I'm glad to see I have finally gotten a response from the staff at Studio Pampered Pets. As I started to read the review, I was excited thinking that there was a possibility that I might be able to set my pup up in the future when staffing wasn't an issue. Then I got to the end of the response where I was called out for leaving a 1 star review simply because my dog didn't get seen and they "didn't deserve" that review. Unfortunately, I only had 2 texts and no response to base my reviews off of. Skills are great but customer service is really important. I would have been thrilled to leave my info so that I could get updates on staffing in the future. I noticed most negative reviews here are about customer service and how they handle turn-downs. I should have listened to those reviews about customer service and not just those reviews from existing, happy customers that actually had the opportunity to review their skills and not just their customer service. read more

Dog Grooming by Michael - Text I received the following morning after I booked an appointment online. Very disappointed. - Pet Groomers Near Me - Carrollton , Texas

See all

5 stars all around. When I moved from my Plano groomer, it had become too far and out of the way. I was recommended this studio by a client of mine who has two babies of her own with similar hair types. SPP did not disappoint. I like to stay away from chain groomers since they didn't do a complete shave on my baby as requested but only her paws and cute face. I'm like, "Why she still fluffy though??" This is the studio which I recommend all my clients and friends to, too! I'm wish I left a review sooner! Michael is super friendly and him and his staff know exactly what they're doing. He always has recommendations about my little gremlins, since one of them usually gets matted. Overall I'm always satisfied and will continue to be their client. After reading some of the reviews, I'd like to voice if someone has an "off service" - it happens. To me it doesn't define their work for the pass number of years. They have always been kind and my gremlins are trusted in their hands. At one point I even wanted one of their tails to be shaven down after checking out and they didn't have an issue and was more than happy to do it! Price is fair. Studio is a little hidden! Also, be patient when booking an appointment, they're running a studio themselves so I understand it's hard to pick up the phone or be right with you at the moment. They will always return your call without failure and be with you when they can!! Drop off is a breeze, too! read more

See all

I had a 10/10 experience getting my morkie groomed with Laura at SPP. I brought photos of what I wanted (puppy cut, round teddy bear face, ears trimmed short, tail long enough to wag), and got exactly what I wanted -- a perfect haircut. Actually, it was only 95% perfect when I came to pick up. They brought him out and asked if everything was okay. I said that his moustache was just a bit too long at the corners (I wanted more rounded), and Laura immediately took him back and reshaped those corners. The way she understood my request and immediately made the change made me really happy. His haircut was $50 (reasonable) and I paid $5 extra to have his nails filed (very reasonable). My dog is stressed out by new places, unfamiliar people, strange dogs... but he was much calmer and happier than usual after this haircut. Studio Pampered Pets is a little bit hard to spot. It's in the same strip as the 7-11. If you're driving southbound on Marsh, you have to turn left onto Spring Valley, and immediately turn left (across oncoming traffic) into the gas station parking lot. They take credit cards, and you can book an appointment through their website: studiopamperedpets.myonlineappointment com/Booking read more

See all

It's interesting that a portion of poor reviews surround the way they deny service. My review is no different, except that I'm an actual client, or at least I was. My fur baby has been groomed by them a few times. It likely would've been more, if not for the pandemic. All of my former experiences were good, no complaints. I've also never received complaints about my fur baby from Mike or Laura. I recently called and left a voicemail about scheduling but because I couldn't actually speak with someone, I just decided to schedule online. The appointment went through on their website, confirming that they indeed had open availability on the day and time I selected. The next day they canceled my appointment and sent a text message stating that they won't schedule established clients that are not already booked for recurring appointments. They also mentioned having staffing issues. This review isn't written in rage or written because I am angry with them. As I mentioned, my former experiences were good. It's more so disappointment that my fur baby was rejected as an established client due to their implied disapproval of his ability to be booked, based on their definition of "a reoccurring basis". In the text sent, there was no description about the frequency of what they consider reoccurring nor was I given the opportunity as an established client to allow my fur baby a position on the reoccurring schedule. Even still, since they were letting us go as clients indefinitely, I responded politely and simply asked if they had any recommendations of trusted groomers in the area. They did not respond. I tried again the next day. Still nothing. There has been no response to my reasonable inquiry. And while one may say it's not their job to give recommendations, good customer service would not ignore a client that would have been willing to wait. Even a simple, "unfortunately we don't have any recommendations" would've sufficed. The rating I'm assigning is reflective of the aforementioned experience combined with disappointment that based on recent reviews here on Yelp, they've accepted new clients. This indicates that their staffing issues aren't as much of a concern as they implied, especially as it relates to rejecting an established client. Based on this, I can only insinuate that they rejected my fur baby because he does not yield them the amount of money they want based on their undisclosed frequency requirements. While good customer service includes stellar treatment to the pet, it's imperative to remember that the pet's parent deserves them same. So, I've since found and scheduled my fur baby with Erika Ashley's Elite Dog Grooming! read more

Dog Grooming by Michael - Pet Groomers Near Me - Carrollton , Texas

See all

Kind groomer who does a great job with full cut and shampoo on my senior dog. She does not come out stressed! He has always cut her as requested and makes great recommendations re care. She will not let me touch her face, but works with Michael! read more

I have a 7 month old Shih-poo that hates going to the groomer despite going every month since we has 3-4 months. I took him to Studio Pampered Pets after not being satisfied with my previous groomers cut, and seeing the raving reviews Studio Pampered Pets has. Let me tell you, they did not disappoint. My Kru has the best cut he has ever received, the price was great, and this is the first time he's gone to the groomer without crying, or barking when we entered. They also informed that that he was well behaved but needed someone to be patient with him which is a lot better than the previous feedback I've received from the previous groomer. read more

See all

Mike the owner is a straight forward, hard working, and detailed dude. Enough said, I'll be back... Chowder my lab is soft n silky, smelling good, and not shedding. Did a great job on his nails too all for an affordable price Thank you - S.P.P. Michael and Chowder read more

Dog Grooming by Michael - Clean - Pet Groomers Near Me - Carrollton , Texas

Outstanding service. They take great care of our older dogs by being extremely considerate of the dogs age and condition. Love these people. read more

I have been taking my shitzu Lola here for years now. I've never had any issues with them. Lola always looks awesome when I get her done. They cut her matted hair out of her ears. She's never been injured here (cut). I like that they know her & her cut. First time she's gone since this pandemic. Everyone had gloves & mask on. I called when I got there to drop her off & they came to get her. When I picked her up they came out with her. read more

Mike is the owner and the main grimmer but both are excellent. First of all - MIKE LOVE Fogs!! He personally pays attention to each one and every detail. Our 3 dogs LOVE HIM and go right in the front door. They are shelties and need a lot of grooming. He uses the best of skin care and cutting and filing nails and outstanding grooming . Mike also personally help me with 2 Shitz Zus I found. They we totally matted to the skin and Mike carefully shaved each one and made them perfect little girls again so so happy! Excellent grooming and my dog won't let me go near him with a brush - BUT Mike talks to him and my dog completely lets Mike brush and style him read more

Dog Grooming by Michael - 2 Shitz TSU's freshly groomed after being neglected and totally safely removed 4 inches of matting. Mike is awesome ! - Pet Groomers Near Me - Carrollton , Texas

See all

We love Studio Pampered Pets. Micheal and his staff are so nice and treat our pets with the best care. Our pups always look the best when we pick them up. read more

When other groomers wanted to shave my precious standard poodle down to her skin, Studio Pampered Pets answered the call to give my dog the attention and time she needed. Over the past six weeks, I've been guilty of not having been able to get my poodle in for her standard grooming appointments. As such, her curly fur quickly began to mat. With each passing day, I'm sure the job became exponentially more difficult. Typically, groomers have a quota for how many dogs they groom in a day, so any dogs that require extra time and attention are simply sheared like sheep. This was my experience with the first groomer I brought my dog to. They insisted she was beyond help and had to be shaved down to her skin... but, of course, that would still cost me $100. I turned that down and kept looking for a competent groomer, and I'm glad I did. Studio Pampered Pets spent their entire afternoon today giving my poodle their full attention, and she looks amazing. The mats are completely gone, yet they didn't have to shave her. That's the VIP (very important poodle) treatment my Chloé deserves. I'm hugely grateful and I'll be back many, many times. read more

Always so sweet to my little Monte boy! They give the best cuts in town and my pup always comes home happy and smelling as fresh as can be. Michael and his amazing team know exactly what they're doing! read more

Michael and his team are absolutely amazing! They do fantastic work and fairly priced. We just "tried" using them the 1st time about 7 years ago and have been regular customers since. Very highly recommend these folks! read more

Dog Grooming by Michael - Pet Groomers Near Me - Carrollton , Texas

These guys do a phenomenal job with my dogs. They bathed and brushed the teeth for my 3 little min pins for the day I hired a professional photographer. They made all 3 dogs look like superstars. 3 months after the pictures taken Flint had uncontrollable seizures and we had to put him down. I'm so glad that Studio Pampered Pets were able to contribute to making my 3 little buddies look flawless and photogenic. They helped make the pictures perfect so my doggies will be seen in their pictures as immortal. I use the pictures of them everyday. Michael and his team make my dogs feel like VIPs when they visit for their grooming. This is probably the bet place in North Dallas to get your dogs groomed. read more

See all

I was tired of getting inconsistent cuts from large, chain groomers with high turnover in their groomers. I found Studio: Pampered Pets on yelp, and its short distance to my apartment. Appointments are convenient, prices are reasonable, and communication is consistent- I got called right when they were done- about 4 hours for 2 dogs- cut and bathed. I took my Haley a couple months ago - she's a mini American Eskimo - and she got a great cut- beautifully trimmed in all the right ways, and is sparkling white. I took Tank, our pom mix and he got trimmed also. I am very happy with the results! The dogs react great to the groomers there also. Usually Haley has to be dragged to the back, but she has happily followed the groomers to the back twice now. Michael mentioned Tank was a bit nervous, but he was still perfectly groomed, nails trimmed, etc. A bit of background on Tank- he growls and gets mad when we try and brush him! You can tell the groomers really care to get the job done. Last, this is the only place in this area that offers dog feather extensions- Puppylocks. Absolutely adorable! Haley will get one of those next time for sure. read more

Dog Grooming by Michael - Haley- Mini American Eskimo - basic cut - Pet Groomers Near Me - Carrollton , Texas

See all

After years of searching for the right people to take care of my best friend, I came upon Mike and his wonderful associates. I could not be more pleased with how they treated me and of course how much my dog strains to go inside their facility every time we go near. Her behavior alone is a good enough reason for me to continue with them. Plus, they just do a really good job, for a fair price!! read more

Dog Grooming by Michael - Bella - Pet Groomers Near Me - Carrollton , Texas

I just moved to the area and was nervous to find a good grooming place for my pup Harley. I came across Studio Pampered Pets through yelp and noticed all the great reviews. I was late for my appointment as a first time guest but they were very accommodating! They did such a good job on my cocker spaniel and now he is ready to face the summer sun! Harley was nervous going in but they calmed him down before he went in. Thank you for making us feel comfortable. We will be back again! read more

Outstanding!!! I was recommended by a friend after having to change groomers for due to a move. Bentley looks and feels outstanding!! I can always tell a good groomer after I pick my boy up he tells me by his actions!! Looks like he had a great time!! We will be back!! Thanks again!! read more

Dog Grooming by Michael - Perfect - Pet Groomers Near Me - Carrollton , Texas

See all

I had a chance to use Studio Pampered Pet full grooming service for my pup because my usual place did not answer the phone. I'm very satisfied with the quality of the service and did not regret the decision. This will be my go-to from now on. My pup looks and smells great after the haircut. Their place is clean. Everybody from the reception to groomer is friendly, courteous and professional. I also got a follow up call to ask if I were happy with the cut. They definitely set the bar high for customer service. read more

Dog Grooming by Michael - Pet Groomers Near Me - Carrollton , Texas

Another great cut from Michael. Thanks for taking care of our baby so well and for giving Peanut his fresh, summer cut! read more

Dog Grooming by Michael - Schnauzer cut - Pet Groomers Near Me - Carrollton , Texas

We are new to Texas. We just moved to Carrollton in January 2019. In California I always had the hardest time trying to find my dogs good groomers. They would either mess up their hair or they would cut their hair too short and have cuts on their skinfolds and full of fleas after their cut. So when we moved here we found Studio Pampered Pets Salon. I could not be any happier! My dogs always have the perfecr cut every time! Samy and Toby come out so white and clean and not once have they hurt them with the razors. My babies mean the world to me and the owner seems to love dogs a lot! That makes me feel confortable and I know I can trust them with my babies. I was so impressed by their work, I through in a $20 as a gratitude for their great service... I would not recommend aby other Pet Salon to any of my friends unless its PAMPERED PETS! Samy and Toby appreciate and their new summer cut look! read more

This studio is so brand spanking new they're still trying to collect the basics (register, sign, etc). Heck, it may just be this one guy for now, but oh my, what a groomer! Michael Cole is now officially the only guy allowed to take a trimmer to my precious golden dogspring. I've requested a special "booty trim" for my prone-to-excited-pee Dallas, a request that twice has been interpreted by the intelligence-impaired clan at Petsmart as "shave her belly." Apparently, they think her belly buttton is her dog-gina. But no! Michael knew right away what a booty trim entails, and then spent a likely eternity trimming her golden coat here and there until a smooth, streamlined, GORGEOUS dog appeared, complete with bandana. My dogspring hasn't looked this good since her youthful first groom at the tender age of 2, and that was by a professional retriever show dog handler/breeder. The price was right, and Michael even recommended and offered to order some products to keep PeePants clean and smelling like doggie breath instead of her usual doggie-breath-dried-pee combo. By far the best grooming I've ever seen with the best service and attention to detail. Give him a try! I'll try to get a pic of post-groomed PeePants for the listing. read more

Dog Grooming by Michael - Happy Customer - Pet Groomers Near Me - Carrollton , Texas

See all

Won't ever go here, prices sound good however you have to be on a 2 week wait list just to be considered being a client. Wake up guys there are a ton of grooming places you'll just get skipped over using this tactic. read more

I can't say enough about Michael and his team. 8 years ago we rescued our baby Ella. She was abused and has behavioral issues and a slight attitude to put it lightly. Michael did not hesitate to take her in and groom her as the other big chains would not. It wasn't easy from the start but Michael had the patients and kindness to work with our baby. He has a love fir animals and it shows. He does a fantastic job grooming Ella and his prices are great. After 8 years of grooming her she still isn't perfect but she has trust in Michael and has gotten so much better. Thank you Michael for all of your hard work, we know it wasn't easy! read more

Took my dog here for the first time, and I will definitely be bringing her back! Kind staff, Clean Environment. For the first time my dog up went home from a groomer,&she didn't smell like a wet dog covered in cologne. This place has good quality service& it shows! read more

Dog Grooming by Michael - Miss Bella feeling pampered on her way home from her spa day. - Pet Groomers Near Me - Carrollton , Texas

My pupper, Cooper, got the best haircut he has EVER received at this location! Cooper is very timid when he goes to the groomers, and I really appreciate how carefully they approached and took care of him. I showed the groomer a picture of what I wanted and after going over a few details about his cut, he worked his magic! The prices are affordable and similar to what I usually pay if I were to take him to a PetSmart or something. I will be returning for his upcoming haircuts read more

This is by far the best place I've taken my pup to! He usually hates being groomed, senses it and kind of act like he's going to the vet... BUT ever since I started taking him here he loves it! He actually wags his tail when he sees Michael or the staff come out to my car to pick him up! He lovessss it here! Plus they always do a great job and have the best customer service! read more

Dog Grooming by Michael - This was a couple of weeks before grooming so when I brought him in he was looking muchhhh more interesting - Pet Groomers Near Me - Carrollton , Texas

See all

If you want your pet to get an amazing cut then I highly recommend this salon. They are amazing. We took our 7 month old Yorkie for his first cut and he looks perfect. I was totally amazed and impressed with the service and cut they did. The employees are friendly and will go out of their way to make you happy! Thank you studio pampered pets for making our puppy look absolutely amazing. read more

Dog Grooming by Michael - Pet Groomers Near Me - Carrollton , Texas

Amazing service!! The owners here love animals and it shows!! As I was dropping off my dog for the first time, I met some other fur baby owners that just raved about how well their dogs were treated here.. One lady said her dog was terrified of groomers until she found Studio Pampered Pets. They have lived up to their reviews in the utmost positive way and you can believe them!! My sweet dog was excited to meet them and sad to leave and say "see you next time".. They show so much love, care and regard for the safety of the dogs they care for. I am so happy with how beautiful and perfectly groomed my dog is. I highly recommend. read more

Dog Grooming by Michael - Studio Pampered Pets - Pet Groomers Near Me - Carrollton , Texas

Just want to let everyone know if you're not an existing customer this location isn't seeing any new clients- I called a few times before I arrived and they never answered when I came to the door someone asked if I had an appointment I mentioned I was able to due to the no pick up she then mentioned they may begin taking new clients in the summer ‍- Point is if you're not a client they won't see you read more

This is the ONLY groomer in town I trust! Not only that, Michael is the BEST and my puppy dog is always happy to get groomed! Thank you Studio Pampered Pets! read more

Dog Grooming by Michael - Pet Groomers Near Me - Carrollton , Texas

We were visiting our Daughter in Texas for a month and needed a great groomer for our little furry baby Brandy. After doing much research and reading reviews, we decided to give Studio Pamper Pets a try. We felt very comfortable walking in the door our first impression was great, there was a little elderly lady there who was leaving with her little dog and the gentleman who was helping her checkout also, help her to her car. 1 star for you. 2nd star was earned when he asked us about our dog and was truly concerned about her. 3rd star was given when we both felt the place was clean, no smells, and look well maintained. 4th star was given when they not only texted but also called to let us know Brandy was done. And the 5th Star was so awarded to you after we saw what a beautiful job you did on our little girl. It is so hard to find a great groomer and even harder when you don't live in the area. I must say if we are ever in need of your services again we will definitely be back. Thank you, again for taking good care of our little furry baby Brandy. We highly recommend this Groomer to everyone! Bonnie and Anthony From Chicago read more

See all

Very rude front desk. I just now called and asked about appointment with Michael. She was about to look and give me an opening but as soon as I told her that I am visiting Texas and I live in California she says sorry we are fully booked and she didn't have anything for me. Just because I am from Cali she disregarded me. read more

We tried Studio Pampered Pets for the first time, as we are typically loyal to City Dog down the road, but they are harder to get into. I was hopeful because of the reviews, but I was very disappointed in the way that we were treated by the owner, Michael. He was rude over the phone saying he "had somewhere to be," and he was irritated that our dog's grooming took longer than expected. I'm disappointed to be treated this way when trying to support a local business in our community. I will second some other reviews in saying that it was hard to get ahold of the salon when calling to check on our dog, and then to be treated the way we were when we did get ahold of them was very upsetting. It's worth the wait to get into City Dog and be treated as a valued customer. If customer service doesn't matter to you, the grooming was great. read more