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Dog Grooming by Michael

4.4 (155 reviews)
Closed 9:00 am - 4:30 pm

Services - Dog Grooming by Michael

Bath and groom only

Full grooming

Pet haircut

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Text I received the following morning after I booked an appointment online. Very disappointed.
Zoey P.

UPDATE!!! Highly disappointed. It took a couple of months to find a groomer I trusted. My pup had been going to the same person since he was a puppy. I looked Studio Pampered Pets Yelp and I saw a pic of two Shihtzus that evidently had been groomed safely after being matted from neglect. It was a sign that these would be my pup's new groomers. My Shihtzu hates being groomed so he always gets a calm dose by his vet prior to his appointments to reduce anxiety. His fur is no where close to being matted 4 inches like the Yelp review of the Shihtzus. I made account on their website and booked my appointment. Next morning I get a text asking for my pup's details. I was transparent about my pup's special needs, since their website really emphasizes the professionalism, safety, comfort, and "peace of mind" that they provide. I felt very confident in their services and I even thought I would check out their daycare services and get my pup enrolled at some point. I get a response telling me my dog wouldn't be groomed. I asked if it was a scheduling issue or if it was behavioral because I would not have minded a wait. I never got a response. First of all, I think this is rude. I would have been happy to take him elsewhere to get groomed until he "met their criteria" if that was the case or if it was a scheduling issue. Kind of broke my heart. I have a groomers and a doggy daycare walking distance from me but I had decided to drive out 20 minutes for a good groomer that made me feel safe. I even took the day off because I wanted to be sure I was ready to pick him up as soon as they finished. I will never attempt to book a grooming appointment or enroll my pup in daycare here because to my knowledge, my pup is not welcome here. I am taking any recommendations for groomers that are professional and will accept pets even if they're fussy or have gone a month or so without being groomed! I'm glad to see I have finally gotten a response from the staff at Studio Pampered Pets. As I started to read the review, I was excited thinking that there was a possibility that I might be able to set my pup up in the future when staffing wasn't an issue. Then I got to the end of the response where I was called out for leaving a 1 star review simply because my dog didn't get seen and they "didn't deserve" that review. Unfortunately, I only had 2 texts and no response to base my reviews off of. Skills are great but customer service is really important. I would have been thrilled to leave my info so that I could get updates on staffing in the future. I noticed most negative reviews here are about customer service and how they handle turn-downs. I should have listened to those reviews about customer service and not just those reviews from existing, happy customers that actually had the opportunity to review their skills and not just their customer service.

Before with all the fluff.
Lily T.

5 stars all around. When I moved from my Plano groomer, it had become too far and out of the way. I was recommended this studio by a client of mine who has two babies of her own with similar hair types. SPP did not disappoint. I like to stay away from chain groomers since they didn't do a complete shave on my baby as requested but only her paws and cute face. I'm like, "Why she still fluffy though??" This is the studio which I recommend all my clients and friends to, too! I'm wish I left a review sooner! Michael is super friendly and him and his staff know exactly what they're doing. He always has recommendations about my little gremlins, since one of them usually gets matted. Overall I'm always satisfied and will continue to be their client. After reading some of the reviews, I'd like to voice if someone has an "off service" - it happens. To me it doesn't define their work for the pass number of years. They have always been kind and my gremlins are trusted in their hands. At one point I even wanted one of their tails to be shaven down after checking out and they didn't have an issue and was more than happy to do it! Price is fair. Studio is a little hidden! Also, be patient when booking an appointment, they're running a studio themselves so I understand it's hard to pick up the phone or be right with you at the moment. They will always return your call without failure and be with you when they can!! Drop off is a breeze, too!

Yorkie/morkie haircut
Karla S.

I had a 10/10 experience getting my morkie groomed with Laura at SPP. I brought photos of what I wanted (puppy cut, round teddy bear face, ears trimmed short, tail long enough to wag), and got exactly what I wanted -- a perfect haircut. Actually, it was only 95% perfect when I came to pick up. They brought him out and asked if everything was okay. I said that his moustache was just a bit too long at the corners (I wanted more rounded), and Laura immediately took him back and reshaped those corners. The way she understood my request and immediately made the change made me really happy. His haircut was $50 (reasonable) and I paid $5 extra to have his nails filed (very reasonable). My dog is stressed out by new places, unfamiliar people, strange dogs... but he was much calmer and happier than usual after this haircut. Studio Pampered Pets is a little bit hard to spot. It's in the same strip as the 7-11. If you're driving southbound on Marsh, you have to turn left onto Spring Valley, and immediately turn left (across oncoming traffic) into the gas station parking lot. They take credit cards, and you can book an appointment through their website: studiopamperedpets.myonlineappointment com/Booking

Erin J.

It's interesting that a portion of poor reviews surround the way they deny service. My review is no different, except that I'm an actual client, or at least I was. My fur baby has been groomed by them a few times. It likely would've been more, if not for the pandemic. All of my former experiences were good, no complaints. I've also never received complaints about my fur baby from Mike or Laura. I recently called and left a voicemail about scheduling but because I couldn't actually speak with someone, I just decided to schedule online. The appointment went through on their website, confirming that they indeed had open availability on the day and time I selected. The next day they canceled my appointment and sent a text message stating that they won't schedule established clients that are not already booked for recurring appointments. They also mentioned having staffing issues. This review isn't written in rage or written because I am angry with them. As I mentioned, my former experiences were good. It's more so disappointment that my fur baby was rejected as an established client due to their implied disapproval of his ability to be booked, based on their definition of "a reoccurring basis". In the text sent, there was no description about the frequency of what they consider reoccurring nor was I given the opportunity as an established client to allow my fur baby a position on the reoccurring schedule. Even still, since they were letting us go as clients indefinitely, I responded politely and simply asked if they had any recommendations of trusted groomers in the area. They did not respond. I tried again the next day. Still nothing. There has been no response to my reasonable inquiry. And while one may say it's not their job to give recommendations, good customer service would not ignore a client that would have been willing to wait. Even a simple, "unfortunately we don't have any recommendations" would've sufficed. The rating I'm assigning is reflective of the aforementioned experience combined with disappointment that based on recent reviews here on Yelp, they've accepted new clients. This indicates that their staffing issues aren't as much of a concern as they implied, especially as it relates to rejecting an established client. Based on this, I can only insinuate that they rejected my fur baby because he does not yield them the amount of money they want based on their undisclosed frequency requirements. While good customer service includes stellar treatment to the pet, it's imperative to remember that the pet's parent deserves them same. So, I've since found and scheduled my fur baby with Erika Ashley's Elite Dog Grooming!

After
Tiara R.

I have a 7 month old Shih-poo that hates going to the groomer despite going every month since we has 3-4 months. I took him to Studio Pampered Pets after not being satisfied with my previous groomers cut, and seeing the raving reviews Studio Pampered Pets has. Let me tell you, they did not disappoint. My Kru has the best cut he has ever received, the price was great, and this is the first time he's gone to the groomer without crying, or barking when we entered. They also informed that that he was well behaved but needed someone to be patient with him which is a lot better than the previous feedback I've received from the previous groomer.

Clean

Mike the owner is a straight forward, hard working, and detailed dude. Enough said, I'll be back... Chowder my lab is soft n silky, smelling good, and not shedding. Did a great job on his nails too all for an affordable price Thank you - S.P.P. Michael and Chowder

2 Shitz TSU's freshly groomed after being neglected and totally safely removed  4 inches of matting. Mike is awesome !
Karen K.

Mike is the owner and the main grimmer but both are excellent. First of all - MIKE LOVE Fogs!! He personally pays attention to each one and every detail. Our 3 dogs LOVE HIM and go right in the front door. They are shelties and need a lot of grooming. He uses the best of skin care and cutting and filing nails and outstanding grooming . Mike also personally help me with 2 Shitz Zus I found. They we totally matted to the skin and Mike carefully shaved each one and made them perfect little girls again so so happy! Excellent grooming and my dog won't let me go near him with a brush - BUT Mike talks to him and my dog completely lets Mike brush and style him

Kevin K.

Michael and his team are absolutely amazing! They do fantastic work and fairly priced. We just "tried" using them the 1st time about 7 years ago and have been regular customers since. Very highly recommend these folks!

Studio Pampered pets groomed my dogs the day I hired a professional photographer to take pictures.
Nick Z.

These guys do a phenomenal job with my dogs. They bathed and brushed the teeth for my 3 little min pins for the day I hired a professional photographer. They made all 3 dogs look like superstars. 3 months after the pictures taken Flint had uncontrollable seizures and we had to put him down. I'm so glad that Studio Pampered Pets were able to contribute to making my 3 little buddies look flawless and photogenic. They helped make the pictures perfect so my doggies will be seen in their pictures as immortal. I use the pictures of them everyday. Michael and his team make my dogs feel like VIPs when they visit for their grooming. This is probably the bet place in North Dallas to get your dogs groomed.

Bella
Rob C.

After years of searching for the right people to take care of my best friend, I came upon Mike and his wonderful associates. I could not be more pleased with how they treated me and of course how much my dog strains to go inside their facility every time we go near. Her behavior alone is a good enough reason for me to continue with them. Plus, they just do a really good job, for a fair price!!

I took my Yorkies to Studio Pampered pets, again. I was very satisfied with their approach to grooming and the results.

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We appreciate your kind words and Thank you for the great review!

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Thanks for the great review Cheryl!

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Page 1 of 4

Ask the Community - Dog Grooming by Michael

Review Highlights - Dog Grooming by Michael

My fur babies are homebodies and don't like going anywhere, but they are happy to go to Studio Pampered Pets.

Mentioned in 30 reviews

Read more highlights

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Furry Tails - Unbelievable!! Left photo is how he usually looks groomed and what i requested, right is what they did to him!! Poor baby!!!!!

Furry Tails

(112 reviews)

Furry Tails is amazing! We have struggled to find a groomer that we like and we finally found it!…read moreWe made an appointment over the phone and it was extremely smooth and seamless. When we went to drop our puppy off they asked wonderful questions to ensure they did exactly what we wanted. We are we're appreciative of that. I cannot recommend this place enough! Our Coco looked so cute and the cut was pristine! Normally, our Coco is super anxious when it comes to groomer, but at pick up she was so good! You won't regret using Furry Tails!

I have to start by saying that my fur baby is scared to death of loud noises, especially the…read moreindustrial dryers that most groomers use nowadays. I get it- they dry hair quickly, but mine is just super sensitive to them. A few weeks ago, I reached out to Furry Tails via email and explained my dog's fears. The gentleman (I believe his name is Jake) quickly responded and assured me that he understood and that he could offer a kennel dryer. I took her in today for her grooming appointment. Of course, she immediately put on her brakes (locked her legs) and I had to coax her into the salon. Thankfully, Jake was waiting at the counter. He remembered Verda Belle's fears and did his best to become friends with her by talking softly to her and offering a treat. Of course, she was making me feel guilty, but I also could see she would be in good hands. She was there about 2.5 hours since it took longer to dry her. He called when she was ready and when I arrived, he assured me that she actually tolerated it all well. Whew! She looks amazing! He groomed her as I had requested and she smelled great. It is wonderful knowing I have found a kind groomer who actually treats animals with gentleness and love!

Pet Paradise Las Colinas

Pet Paradise Las Colinas

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Tried to cancel a resevation ten minutes after making it and they would not refund the deposit. I…read moreliterally called within minutes of booking the stay as we had things change and they would not refund the 100 dollars. I guess 100 dollars is more important then gettinng a new customer.

I would NOT drop my dogs at Pet Paradise in Las Colinas. I…read morearrived to pick up my two puppies, as scheduled at 0700, on Friday, June 27th. The staff had been locked outside since 0530 and was standing there like idiots - only one young woman out of SIX seemed concerned that the dogs were locked inside alone. They reported they had called their manager repeatedly and knocked on her door - no response. At 0800, I finally called the Irving Fire Department to rescue my dogs and all the other animals in the building. They arrived with two trucks, a chief and two police cars. The firemen had to threaten to break down the door of the manager apartment to get her to open the door. There were 11 other customers who were equally as pissed off - several stormed off and I was shocked at the few that stayed and left their dogs knowing the situation. All the dogs had been unattended for more than 12 hours. My dogs were not bathed as scheduled. They reeked of urine and stool and were full of anxiety. The policy of the animals being unattended at night is unsafe and not what I am paying for. The manager not showing up to work amplified an already dangerous situation. I was told by the young woman that checked me out I would be contacted about a refund as she felt I deserved this. I have heard from no one at PP.

Animal Boarding and Grooming

Animal Boarding and Grooming

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Farmer's Branch

DO NOT BRING YOUR FUR BABY HERE!!!! Just like all the other reviews…read more I boarded my pup here for a week, and something told me to take a video of her when i dropped her off and compare to when i picked her up Ima so glad i did. My pup is 8 months old and full of energy, like all pups are. When i picked her up she was lethargic and her energy was LOW! She wasn't interested in eating or playing games when we got home. She in fact went straight to sleep for 5 hours She smelled like sour poop, (my dog is black fur) she a light white/ cream colored fur all over her back, dried up poop on her rear and her legs, causing me to have to take her to the groomer the next day because she had my house smelling! There were 4-5 cuts on her paws and nose and i did not have her groomed there. F that ! We have boarded at WAGS previous and at pick up she did not want to leave. This was not the case here! The facility is OLD dingy and dirty, and they do not call you and update on your pet, i had to call and check in. I attached a photo on 2 small cuts on one of her paws that looks like it's gotten worse. The saying you get why you pay for was definitely proven here! Just DONT!

DO NOT TAKE YOUR BABY!…read more I have taken my Yorkie for 4 years and was very happy with the service when Edgardo was there.  When he left,  I noticed the owner was a little "rough" with the dogs,  but hoped it was just a 1 off. I considered not going back,  but thought "the devil you know is better than the devil you don't know. " I WAS WRONG! I took my sweet dog in for a routine grooming and when I got her home,  noticed her anus was bright red and something had definitely happened. I reached out to Yolanda (owner) and she didn't acknowledge anything happened.  The following day I took her to the Vet and sure enough, they had taken off the entire surface of her anus skin. She was brutalized. I can't imagine the pain my little baby is in. It's like a nightmare....horrible pain.  What's worse,  the owner refused to respond.  Had she acknowledged a mistake, or accidentally cutting too deep, I could have treated her immediately.   So, the purpose for telling my story is this: If you love your dog,  cat, pet....do not take them to this groomer or boarding house of horrors. Your baby will suffer.

Pet Supplies Plus Richardson

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I have been to this store two times and I well keep coming back. They always have what I need when…read moreI need it for my Cat. One of the other stores was out and I called this one and they had the cat litter i needed. So I asked if they could hold it up frount for me till i could get there they did. I was so happy they did. There store has always been clean and every one has always been friendly and helpful. I my go to store from now on for my cat's stuff.

This store is one of the most helpful places I've been to. Their clerks are overall very friendly…read more Rarely do you have a long wait in line. Plenty of help as a rule here. I also just tried local delivery for the first time as they had the huge 28lb bags of Worlds Best Cat litter on sale, and instead of trying to lug those home myself, I thought why not have them delivered? I ordered them at 319pm which is after the 1pm cutoff for same day delivery. I wasn't in a rush so next day totally fine. Bags were at my door 35 minutes later at 403pm. Wow!! Granted I live 1 mile from the store, but still! That's amazing service! I wouldn't expect that every time, could have had a lull in business or extra help then etc, so that shouldn't be what one would expect every time in the future, but this is the kind of service I'm referring to. Never had a problem with this store, been going for over 10 years and realized I have never written a review for them. Overdue! You can also do curb pick up or order ahead and pick up in the store, but most of the time I'm in the store shopping. Never overly crowded, and as I stated earlier usually always plenty of help. Even when backed up I don't think I've ever waited more than a minute or so. I prefer this smaller chain over the bigger box stores. Their rewards program just got easier last month and the discounts are legit. If you have a lot of pets especially, this is the place to go!

Dog Grooming by Michael - groomer - Updated May 2026

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