Rex met Alex and Michael today. And we were all pleased Rex…read morehas had some unpleasant experiences at the groomer,but we found a winner. Michael listened and made notes regarding our conversation. Alex was grooming another dog and noticed that Rex was very unhappy with the sound of the blow dryer and read his file and they used the kennel dryer( which apparently worked well! The salon/store was clean and tidy! I highly recommend and we will definitely return!

I took my 9 year old miniature schnauzer for a grooming appointment. It was his first time with…read moreMichael. Michael was very responsive and kind during the scheduling process. Upon arrival, the kindness continued and he was very helpful and knowledgeable on the proper length for Kolby's mane. I really appreciated this because he cut Kolby exactly how we I wanted (we do not do the traditional cut on him). I was initially worried about my fur baby because he gets extremely anxious, but, I felt comfortable once we were able to discuss things. The appointment took the standard amount of time, so no complaints there. The checkout process was smooth as well. Overall, Kolby looked like a new furman! I was very pleased with the end result and will definitely be back.

I cannot say enough wonderful things about Pet Perfect Salon and Michelle. Her private salon…read morecreates such a calm and peaceful environment -- which is especially important for my two senior dogs, Hope and Skylar. I have been using her for over 3 years now, and my sister has been using her for even longer. Michelle treated both of them with incredible patience, gentleness, and genuine love. Skylar has hip dysplasia, and Michelle was so careful and attentive with her. She did an amazing job de-shedding Skylar while still being mindful of her comfort and mobility. That meant so much to me. Both girls came home looking absolutely beautiful. And for Christmas, Michelle even put the sweetest "Christmas Cookie" perfume on them -- such a thoughtful, festive touch! They smelled amazing and looked perfect. It's such a comfort knowing my senior dogs are getting one-on-one attention in a quiet, stress-free setting with someone who truly cares. If you're looking for personalized grooming and someone you can fully trust with your fur babies, Michelle is simply wonderful. We are so grateful to have found her.

The message I sent was simply being polite and trusting your work. It does not mean I approved the…read morehaircut or agreed to the length. Once I saw the final result in person, it was clear that her hair was cut much shorter than requested and is so UNEVEN, uneven. It is now being explained as my baby "not having enough hair," which contradicts what was said before the grooming started. This is why I am disappointed and chose to share my honest experience. which is why I am disappointed. Even took her to her regular day care and all of them asked me what happened to her and were concerned about the haircut being so uneven.

They are incredible! My 2 mini schnauzers have always looked show ready when I use them! Thank…read moreyou so much Poochies...see ya in a few weeks. Hehe.

It was my pups very first time getting groomed, and it went far beyond my expectations. Michael was…read moreour groomer and he did a fantastic job with my lil boy. I will definitely be scheduling another grooming session with Poochie's!

Wanted to continue to show my support for Sue & the entire Furever friends team! Not only is her…read morework still impeccable, but their COVID-19 precautions have made me feel safe & comfortable throughout the pandemic. Sue is a phenomenal groomer & continues to do such great work! Cannot recommend highly enough! Thank you Sue & Furever friends!

If you need a great groomer for your pet this is the place to go!! I told them what I wanted and…read morethey did exactly what I asked for. We are new to Texas and my dog needed a bath and groom, so I searched the area of Carrollton, read reviews some good and some not, but I took a chance. I was very pleased with the results!! I definitely would recommend Furever Friends awesome job. Thank you so much to all the staff there!

Fantastic job by the lady. Booger l looked great! We'll going back. She good care of him.read more

Very nice lady work was very good also give a cute bow as well ..more of a warming experience then…read morecorporate style groomer

My 5-year-old "puppy," Trouble, and I absolutely love Top Paw Resort for both daycare and…read moreoccasional boarding. He attends daycare three times a week and gets visibly excited every time we turn the corner in that direction--he knows exactly where we're headed! Madison, McKenzie, Sarah, and the rest of the team truly adore him, and the feeling is mutual. I know Trouble is in great hands at Top Paw. He's always well cared for, and I never have to worry when he spends the day there. It's a wonderful place for him, and a real peace of mind for me!

This doggy boarding/day care is exceptional. I have two very different dogs. One 8 year old…read morehusky:lab mix that is a grumpus and a 3 year old German shepherd that has the energy of a tornado. They are taken care of so well here and it is great they have a doggy cam to be able to see your pets while you are away. They always are both tired from all the fun and activity from daycare or their boarding. The owner is so great at knowing each owner/dog as well. Although they are popular and have lots of dogs at daycare, they are attentive to each and every dog. My 8 year old pup sometimes likes his space from a large group of dogs. They were able to notice that he seemed overwhelmed by all the dogs at some point and gave him the space he wanted. This is the key things that make them so great. It is exactly what I would of wanted and love that they were able to pick up on his signs of wanting some space before joining the pack of dogs again. Also huge bonus that they offer baths for dogs as well. Highly HIGHLY recommended this place if you are needing a doggy daycare or boarding.

Yet another fabulous groom from Pet Love, specifically Randy. He is a miracle worker! He has been…read moregrooming my miniature schnauzer since I rescued her three years ago (she escaped from a puppy mill, and we believe she suffered abuse there). Previously, he groomed my elderly miniature schnauzer for five years till he went to the rainbow bridge). It takes a very special person to groom my rescue girl, with patience and care. Randy is that person. Today, it was extra challenging because my back yard has grown some prickly weeds and she was very matted with the little weeds in her soft fur. I had an appointment with her vet to be fully shaved under anesthesia, but thought I would see if Randy could help first. She came out of the mobile grooming van looking like a movie star! He did not shave her but tediously and lovingly combed out her mats. She looks beautiful (and feels so much better, I am sure). Thank you to Pet Love and to Randy!

Responding to your response. 1. My dog is a cockapoo, not a…read moredoodle. 2. I have pictures and videos where my dog was not extremely matted like you mentioned in your response they are Pictures and videos from that same day. You also said my dog look cute once they were done with him? Lol ma'am I have pictures and videos of that as well! That was an extremely horrible job done on my dog. You also mentioned I paid half price??My dog is not a large dog. I paid the same price. I paid every single time. and don't make it seem like they took forever with my dog they've taken longer before. Way longer!

I am absolutely devastated by what happened to my dog under Helen's care. I trusted her to groom my…read morebeloved Bernese Mountain Dog, but instead, he was left injured and sick. She used harsh chemicals on him and left them on too long, which burned and irritated his skin. On top of that, she aggressively scratched him with deshedding tools, leaving him raw and in pain. Within 24 hours, my sweet happy and energetic dog became lethargic and very unwell, barely able to move and not eating or drinking. We had to rush him to the emergency vet, where we were told that his rash and sickness were caused by contaminated grooming tools and/or the harsh deshedding products that were left on him. I asked all the questions and double checked that there was nothing else that could have caused this and he doubled down on the groomer causing this harm. Hearing this from a medical professional broke my heart -- my dog suffered because of carelessness and disregard. No pet owner and more importantly no pet should ever have to go through what we did. I entrusted Helen with the health and safety of my dog, and instead, he was harmed and traumatized. Please think twice before allowing Helen to touch your dog. Our pets deserve gentle, safe, and compassionate care -- not to be put at risk. Photo is of Apollo prior to groom and then another two photos after she groomed him and he had to have portions of his coat SHAVED off because of the burns and scratch's on his skin

This service was last July, 2024. The service was extremely pricy and not very good. My usual…read moregroomer was on maternity leave so I needed a new groomer for a little while and tried out Bow Tie after seeing the reviews. Helen was sweet and Jelly was not injured during the groom. However, Helen shaved my dog Jelly all the way down due to being "too matted". Jelly had been to many other groomers before in the same state (sometimes scruffier/even more "matted") and was always able to be brushed out and given a normal cut. (I have included before and after pictures of jelly -- you will see he was NOT "matted" beyond help.) All other groomers I've had take the time to de-tangle. It felt lazy that Helen decided to not take the time to brush jelly out and instead told me she "had no choice" but to shave him completely, changing the shape of his face and tail. If I had known she would've done this, I would've taken jelly to another groomer. It took months to get him back to normal. I showed pictures that I wanted jelly to look like and it was not at all. At the end, it ended up costing over $300, and she asked me to please leave a tip too. (My usual groomer is $100, and does a MUCH better job than Bow Tie.) I understand it is difficult to run a small business but I was upset with the service. I would only recommend this service to someone who just needs their dog to be trimmed, and might not be particular about how their dog looks after. Edited to add: the reason why I'm leaving a review months later is because I was showing pictures of Helen's handiwork to my regular professional dog groomer recently, and told her about Helen's reasoning behind why she "had to" shave jelly down (Helen is the only groomer to complain about this in the four years I've had jelly & his care is largely the same) and my professional dog groomer told that it was ridiculous that jelly was shaved down for what was clearly minimal matts, and that it was clear that Jelly was not brushed down properly by Bow Tie (maltipoos require wet brushing, not the dry brushing that Bow Tie attempted, because they have curly hair and not fur).

They are good for the job, very reliable, the only thing is that you have to bring your babies…read morereally early and pick them up way later that day which I don't think puppies are very comfortable being all day in a cage at least not mine, but other than that they do a decent job and the price is not too bad

It was my first time using K9. I couldn't describe how I actually wanted my newly adopted Shih…read moreTzu -poodle blend to be groomed. I figured it might take a couple of times for them to do what I liked. I was happily surprised on this first time. She looked and smelled great!! I'm so glad to have gone there and would definitely recommend the shop.