If you love and care for your pet and want the groomers that make them pretty love and care for…read moreyour pet then you need to have Shari's Family Pet Spa make your pet feel pampered and beautiful. I have been using Shari for over a decade - she worked on my corgi who had been very difficult to handle in his old age - Shari was the only one including the vet who could make my pet feel calm and loved by an outsider. Until his death she cared about him. I loved her for that - we have had two more corgis and would not think of anyone else to take care of their beauty. The very best you could ever imagine!!!!

We used the mobile pet groom service today and she did so awesome! She is so talented and was so…read morequick. Her cut was absolutely perfect. And our senior dog did really well, he came inside and was prancing around like he knew how cute he looked. Really sweet! Highly recommend!

AMAZING!! Texted Maggie last minute and got an appointment for the very next morning. My dogs have…read morenever looked better and they truly took their time to get out all matting, dirt, etc. they were incredibly sweet to our pups and my dogs came back in looking better than ever. One of our dogs is part chow and it's not an easy cut so I was extra impressed when he came back looking so good! Love love love Glass Pas Mobile and will be booking again!

Maggie is a wonderful groomer! She is also very good to my dogs and cares for animals.read more

Today was the first day that I used The Mutt Puddle and I was extremely pleased with everything…read morefrom their response time, able to get my Koda in, the front desk and how Mariah took care of my sweetie. She did such a wonderful job with bathing and cutting Koda. I was extremely pleased and will definitely be going back. PS. Koda is 11 and was not stressed at all and very comfortable while getting groomed.

**WARNING!!** Before You Trust The Mutt Puddle With Your Dog -- Read This First!!!…read more As a new customer, I recieved that red carpet treatment that makes you think you've finally found "the place." The lesson I learned this time is that the true character of a business isn't revealed when everything goes right. It's revealed when something goes wrong. My situation started with a grooming appointment. The Korean cut I requested wasn't what I received. However, that was not my biggest concern. A really bad grooming job grows back, and I could have easily laughed that off and moved on. What I couldn't overlook was that my tiny 5lb Maltese had a puncture wound (the size of a pencil tip eraser) under her chin and a belly covered in abrasions (guessing from hot clippers). When I got home and discovered the injuries, I emailed TMP immediately. I expected: concern for her well-being and a sincere effort to make things right. Instead, I got a lengthy email about "miscommunication" regarding the grooming. I got an apology. What I didn't get was the one thing I was looking for: genuine human concern for my injured dog. Accidents happen. A mistake and owning it does not automatically lose a customer. The solution was never complicated. A simple acknowledgment (regardless of how it happened). My tiny dog came home hurt and that mattered. A refund as a gesture of respect. Before writing this review, I posted this scenario online in a small dog group. I asked a few simple questions: Would you be upset by these injuries? Is "sorry for the miscommunication" enough? Should a refund be offered? Would you return? The majority of the people who responded to the survey are dog lovers, breeders, rescue shelter owners, show dog handlers, vets and professional groomers who unanimously agreed that they would be upset and that they would not return. Several professionals commented that while accidents can happen, transparency and accountability matter. One comment stood out above all the others: "When I read the salon's response, I don't see a groomer saying, 'I'm concerned about Tina.' I see a business saying, 'You can't prove this was us.'" That perfectly captured what I had been struggling to put into words for this review. David Vargas from TMP responded to that online post. Instead of empathy, there were disclaimers. Instead of a heartfelt attempt to make things right, there was a carefully crafted argument about why I shouldn't feel the way I do. He accused me of painting the business in a bad light. No. I simply described what happened and how it was handled. When your instinct is to defend your reputation instead of showing concern for an injured animal, the picture pretty much paints itself. This experience was extremely upsetting for my family, traumatic for our Tina, and I worry about her demeanor when I take her to a new groomer. She's such a tiny baby and to minimalize our situation has been heartbreaking. Our pets rely entirely on us to protect them and on the professionals caring for them to uphold the trust placed in their hands. For all animal lovers, that trust is sacred. One of the most concerning things I discovered after this experience was The Mutt Puddle's liability policy. Their policy (search for it online) states; that pet owners assume all responsibility when leaving their pets in the salon's care and that The Mutt Puddle and its staff will not be held responsible for injuries, deaths, medical bills, clipper burns, cuts, stress-related issues, or nearly any other problem that may arise during grooming. Reading this after my little girl was injured helped me understand why David Vargas response was defensive .. rather than showing (on a case by case basis) concern for my dog and respect for me as a valuable client. I understand that policies exist BUT they should protect everyone involved, not one sided AND they should never replace compassion, responsibility, and concern for an animal's well-being. New and existing customers should read their policies carefully and decide for themselves whether that reflects the kind of care they want for their pets. We've lost complete trust in The Mutt Puddle and will not go back. They have taught me the difference between customer service and reputation control. Good luck with that business model.

Pet Bar is a great place. It is locally run and the people who work there really care about the…read moredogs. We have a membership and the groomer and bathers are absolutely wonderful. I know our dogs are always well taken care of when we drop them. The owner is especially great. He is a family man and truly cares about the community!

They won't do what you ask them for. I ask for a teddy bear haircut but and this was not that…read morestyle. Also they put super cute tiny bows on each side of ears but they are so hard to removed (my dog keep shaking head annoyed by these) the bows are pretty but they have a tiny rubber band attached that doesn't help at all. when removed them the fue was all tangle there. now I will have to cut that part. I recommend just put a bandana if you want to add something to them or change rubber band to a softer one or velcro . I suggest check out IG indi.cockapoo and check out her spa highlights for a true teddy bear style.

I LOVE this place. I've took my dog (piggy) a couple times now and I am more impressed each time…read more employees are also very kind and sweet. piggy also leaves smelling so good for a LONG time. never switching places, thank you guys!

We always love coming here to get our cat groomed. We need to come more often. Our cat is a Maine…read morecoon and very very fluffy and they always do the best best job on her. She loves the staff they're all very friendly. The prices are good and we are so glad that we found this place.

I found them on Yelp and they had good reviews so thought I would contact them. That evening I…read morefilled out an online request for pricing. I thought I would have to remember to contact them during daytime hours to schedule but she texted me within a few minutes. We went back and forth on what I needed and got our petite golden doodle on their schedule. Anyway...groomer Lauren texted she was on her way and arrived inside of the schedule window. We discussed what we wanted and she verified everything and gave suggestions that we could do. Lauren was fantastic and texted us throughout the process and sent pics. We initially thought we needed a full groom but she thought she just needed to be cleaned up. Anyway, this is the best service I have received from anywhere this year!!! I will definitely be using them over and over A+++.

The dogs love when we are gone for an extended period of time and have someone from backyard come…read moreto visit them. Always professional, on time and send tons of pictures!

They explained their process for grooming the dog... they responded in a timely fashion...read more

These folks are AMAZING!! Easy to deal with and their prices are reasonable!! My 13 year old…read moreHusky never looked (or smelled) better!! Thanks Madison, you did a great job!! C.Tucker

We just moved to Addison and we're in need of loving groomer. Let me tell you Roger went above and…read morebeyond! From the start he took the time to meet the pups as it was their first time with them. He was constantly communicating and keeping me up to date on how they were doing. I felt great knowing that my pups were in great hands. I showed him some suggested ideas for their grooming and the cuts look absolutely adorable. Look forward to seeing him again in a few weeks.

The BEST experience ever! Roger from Lilo's Mobile Pet Spa…read morein Dallas is truly one of a kind. Saying he's amazing at what he does is an understatement. From the moment he arrived, it was clear how knowledgeable, compassionate, and dedicated he is--not just to grooming, but to making both you and your pet feel completely at ease. He took such great care of my cat, and the level of attention, patience, and love he showed was unmatched. Roger goes above and beyond--he even sends updates throughout the appointment, which gave me so much peace of mind. I've used other mobile grooming services before that charged twice as much and didn't come close to the thorough and thoughtful experience Roger provides. The difference is night and day. The outcome of my cat's grooming was absolutely perfect, and I couldn't be happier. Roger is hands down the best, and I can't recommend him highly enough. If you're looking for someone who truly cares about your pet and delivers exceptional service, look no further. Thank you, Roger!