Recently, I was desperate after my MacPro was hacked by a scammer posing as a fake remote tech…read moresupport person. I shut off my computer, went to Yelp and was happy to find someone who specializes in Apple/Mac. I then asked my La Canada Flintridge friends and one person endorsed him whole-heartedly. I called Jack and lucky for me he said to come over in a couple of hours. He has a nice, bright office next to his house, not far from the freeway exit for Trader Joe's. He's so easy to work with--smart, personable and clear. He knew exactly what needed to be done. I have a backup service, but having done a backup install before, I knew that would take days. Jack took care of everything and had my laptop back to me that same day. There is nothing like the security of knowing your computer is only in the hands of one trustworthy person instead of sitting in a backroom, handed off to someone you've never spoken to. Also, Jack is an authorized Apple tech and his fees are fair. He also helped me choose the right router (I was about to buy something I would have regretted). I have told all my Mac friends about him so I thought I should get around to posting here. Two things you should know: 1) Be sure to call first, he only sees people by appointment and 2) He takes cash and checks, no credit cards. If you have a Mac, this is your guy.

Jack is knowledgeable, professional, and friendly. He knew exactly what was wrong with my Mac…read morelaptop and was incredibly helpful. I appreciated his honestly and efficiency. Jack is the man you can trust to fix you Mac/Apple device issues!

Computer repair went excellent I'm very happy with the results…read more Thank you Computer Guy

Guy is the best computer installer and repair person I have ever worked with. He is very…read moreresponsive extremely reasonably priced. He listened to my needs and concerns. He offered great advice and was always on time to help with my installation. I highly recommend. 'The Computer Guy' to help you with all of your computer needs.

While Did not provide the particular specialty service I was looking for, he gave me great…read moreinformation over the phone and was very helpful. After we hung up, I received a text from the person i spoke to with a link to a place that did provide that service and a link to their youtube page. Above and beyond, very impressive. Would recommend, as they obviously care about their customers and end result.

Aside from being well knowledged and efficient, Troy is just overall an awesome person. He fixed up…read moreand troubleshooted my PC for me quicker than I expected. Extremely helpful and patient. Thanks Troy!! Will definitely be returning if any other PC issues arise.

Kelsey was a referral from my sister in law.. She only had great things to say about him. I was…read morehesitant to trust anyone with my laptop. But since she spoke so highly of him plus he is a mobile technician. I had him take a look at my laptop. Kelsey was able to resolve the issue with my laptop in addition he did a complete tuneup on it. Then he sat with me to make sure I was able to get back into my apps/accounts and the laptop was running properly for me. I truly grateful to have found such a trustworthy and knowledgeable person to help me with my laptop. I highly recommend Kelsey to anyone needing help with their computer or laptop.

Sam was very friendly and listened to me explain my needs. After a short conversation to firm up…read morethe details he offered to have my computer ready that afternoon. Price was right and two weeks later the computer is functioning exactly as I had requested without any hiccups.

The absolutely the best service I've ever had top-notch patient knowledgeable you couldn't ask for…read moremore!!

I think I found my new computer tech . Honest and fair local businessman. Problem solved in 5…read moreminutes. THANK YOU JORGE

My HP PC, Win 11 wouldn't kick over and found out that the recent surge in the area caused the…read moreproblem. Fortunately, Hung was able to solve the problem and had me up in running withing 24 hours at a reasonable cost. They were very professional and honest and gave me tips on preparing on prevention care on recommended things to prepare for your computer to help alleviate some of the issues that may arise when a surge hits again.

My laptop battery and usb-c ports were fried on my 2021 M1 MacBook Pro. Because of this, I could…read morenot charge or backup my laptop. I went to Best Buy and Apple to get my laptop fixed but they would only inspect it if I sign a waiver saying they'd wipe my laptop. Both could not help me recover my data and were not helpful. A man at Best Buy recommended ITC to me. Hong helped me out!! He extracted my data and even gave me a free 100GB HD. The service was quick and fairly priced. Hong was kind and very helpful. I am happy customer and will recommend them to my friends and family. Thank you ITC!

Sam was nothing but amazing. He was very professional, easy to communicate with and answered any…read moreand all my questions. I had a hardware issue with my computer and he was able to open it up and diagnose the issue for me. Even after his services, I was able to follow up with questions related to the matter at hand for further assistance and he did not hesitate to respond. If you have anything IT related, I would highly suggest you contact him. Will definitely be in touch for future projects. Thanks again Sam!

This is my second time asking Sam for his services, and I couldn't be happier…read more This time, I needed what I assumed was a straightforward CPU and GPU install. Turns out I accidentally mapped out a Ryzen upgrade path, but my mobo only supports Intel. So what started as a two-component swap quickly became a much larger operation: migrating a bunch of components across two chassis to make everything compatible. We only realized this after Sam already arrived. On the spot he pivoted immediately, and executed the whole upgrade AND components migration between both my machines within the tight timeline I'd originally asked for. He wasn't one bit fazed, and no upcharging me on the spot for the extra complexity...just calm, focused problem-solving with a genuinely friendly attitude throughout. If you want someone who's versatile, technically sharp, and just an all round awesome human being to be around, Sam is your guy. He's earned my repeat business without question.

This company has been a great resource for our law firm. Var the owner set up our entire computer…read moresystem when we moved to new offices. He has been our troubleshooting Tech ever since for the last 2 years. He has responded quickly remotely or by coming to our office to fix a problem. He recently in one day replaced a hard drive on my computer and stayed at the office until after 9 PM to get my new hard drive up and running for the next day. You can not go wrong with this man and his technical expertise and dedication to the job of helping small businesses stay up and running efficiently!

My 4-year-old laptop gave a warning that the hard drive was in some sort of grave danger. So I…read moregoogled "laptop repair" and my zip code and found On Time in Sunland and called. Luckily, Vito answered and was in the office, so I brought the computer in and he offered to replace the hard drive for $140, labor & reinstalling everything (by imaging the old hard drive which was just old, not infected) included. This was at about 4:00 PM on a Saturday, and he would have been able to return the computer that night!! But I wasn't in that big of a hurry and picked it up the next day so the guy wouldn't have to work late. Here's the 5-star part: I discovered that email would not under any circumstances display pictures, and that Windows Explorer/My Computer would not do searches. So using the image of the old hard drive had evidently not gone as well as hoped--the damage, whatever it was, caused some parts of the image to not transfer. Then after Vito did clean re-installs, there were further issues, and the short version is that Vito had to wipe the new hard drive completely and re-install everything from scratch. POINT: after the initial work, he spent at least 5-6 hours on the phone with me, in the office, and on his own getting the new hard drive completely working and all details the way I wanted, at no extra charge, and with no complaints or attitude or hinting that it might be my fault like some people would. I will always take my computers to him if and when they have any problems! VITO YOU'RE THE BEST--THANK YOU!!!

Called and was able to schedule an appointment the same day…read more IT Tech was at my house and was able to resolve my computer issue quickly.

On time arrival but after spent 2 hours, said could not complete the job. Do not know how... May be…read moregood for wiring work ?

Mark is wonderful to work with. His knowledge and experience held things move quickly. I needed to…read moreset up my new Lenovo PC and transfer file and programs from my old one 2018 Lenovo. Mark wad efficient and fun to work with. He came to my home and did a great job and worth every penny! It's good to know that he's there when I need him. He's the only person I found to come to me. Check him out.

Mark was one of the first people to respond to my service quote request. I was having connection…read moreissues with my wifi and router. He had availability the next day and came down to check out the problem. We tested the speed throughout the house (3floors) and while the speeds were decent we were not getting the 1gig internet we are paying for. He suggested we try his mesh system router and bam that was the issue. With the router we tested we got the full speeds. He suggested we move to a mesh system over a conventional router and that is what we will do. He didnt try to upsell his systems he instead gave great advice on which ones to purchase. He was here for an hour, tested and figured out the issue while giving us advice on how to configure our new systems and what new system to buy. I would recommend him for any wifi and computer related issues.