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Petco

3.0 (88 reviews)
Closed 9:00 am - 8:00 pm
Updated 1 week ago

Services - Petco

Bath and groom only

Private dog training

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Reviews With Photos

Our foster dog on a shopping trip at the Petco in Riverbank.
Jennifer M.

This review is for the customer service, lay out of the store and products. I have been a customer of Petco for about 2 years now and each time has been a great experience. The store is always clean, the employees are friendly AND they support rescues! I bring my two GSD's and one foster GSD with me (not all at once!) to Petco when buying food, treats and/or toys. The employees greet our dogs with a smile and offer to feed them a treat. It is a great place to socialize our foster dog! We appreciate Petco carrying a variety of healthy, dry dog food. We buy the Merricks for a good price. Each aisle is organized and clean, which we appreciate. Everything is in its proper place and not messy. The lay out of the store has wide aisles, which helps when bringing your dog because it creates a comfortable space for them. I will continue to shop here for dog food, treats and toys! Attached a picture of our current foster dog shopping!

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15 years ago

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11 years ago

Helpful 2
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11 years ago

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15 years ago

Helpful 1
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8 years ago

Business owner information

Photo of Petco Support

Petco Support

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10 years ago

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11 years ago

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10 years ago

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Ask the Community - Petco

Review Highlights - Petco

Kayla is the one person Alice is the most excited to see, and goes crazy when she sees her come around the corner.

Mentioned in 6 reviews

Read more highlights

Top Notch Pet Resort - Cane Corso

Top Notch Pet Resort

(124 reviews)

My dogs have been clients of Top Notch since it opened many years ago. They go above and beyond to…read moretreat each dog with care and kindness. The owner, Lisa, even picked up a prescription for my dog while he was boarding and I was out of the country. With my dog Riley, they take extra care with getting him settled in and adjusted because he developed a bit of separation anxiety after the pandemic. They always have him looking his best after his every six weeks grooming. To make it easier for me (not having to call for an appointment) they've been booking him out every six weeks for the entire year. It is so easy for me to remember, and they do such a great job with him. I cannot say enough how much trust I have in Lisa and her team at Top Notch. If he needs to be boarded, I know he is safe, comfortable, and well cared for.

Top Notch was once a great kennel. But it has new ownership and it is absolutely horrible…read more About a year ago, it cost $40 to board my dog overnight. The new ownership has jacked up the price by 50%! It now costs $60 rather than $40! Included in that is $10/day just to feed your dog!!! Are you kidding me?!?!? If I board him there four days, I could have bought a bag of the Kirkland brand they use that would last him 6 weeks! When I brought my dog home, he ran straight to his water bowl and drank nearly the entire bowl. Apparently Top Notch no longer provides water to boarders!!! It probably costs another $10/day for that. What next? $10/day for the air he breathes? Last time they overcharged me for my stay. The clerk said she couldn't give me the breakdown of the charge until she ran my card. Then I could log onto their new website to see the breakdown. Sure enough, she overcharged me. Oddly, she didn't know how to credit my card, only charge it. I never did see the credit come through on my statement. They had charged me for the private play for the day I checked out, even though I was checking out first thing in the morning. It seemed clear that they were systematically overcharging people because the charge for private play was automatically generated as soon as the system registered a new day (i.e., at midnight). Most people never knew they were overcharged. I complained both times. However, both times I told them not to have the manager call. It simply wasn't worth it because I have far too much to do to argue with corporate. Nonetheless their corporate manager called and used corporate spin about their changes, and how they were only doing it for my good. Really? Wasting my time only added insult to injury. Top Notch used to know my dog, what he ate, what he likes, etc. Now they don't know anything about him. They used to provide a "report card" after each stay, telling me how he did. Now you have to log on to their website to see an impersonal computer screen of notes. Honestly, I don't want to log onto yet another website. A 50% increase in price for worse service, $10/day if you don't want your pet to starve, an obviously dehydrated pet when you get them back. And all that for 50% more + a $10 overcharge to boot. And if you'd like, you can also get a phone call with corporate spin. I've given Top Notch $1000s over the last 20 years. They won't get even a single $1 more from me. No thank you, Flop Botch.

Guaranteed Dog Training

Guaranteed Dog Training

(15 reviews)

We've gone through the basic and advanced classes, as well as board and train, and we couldn't be…read morehappier with the results. The trainers genuinely care about helping both dogs and owners succeed. While some of the feedback can be tough to hear at first, its all with the goal of creating clarity and consistency for the dog---and it really works. We quickly realized that many behavior issues came from our own mixed signals or inconsistent commands. The trainers are knowledgeable, patient, and make sure corrections are fair and appropriate. The progress we've seen has been amazing, and our home is so much more balanced as a result. The classes have also been great for socialization, which we know is just as important as training. Our pup absolutely loves going---it's fun, structured, and rewarding. We'll definitely continue with future classes and highly recommend this program to anyone looking to build a strong bond with their dog.

My cousin and I brought our puppies here, and while most of the trainers were great, our experience…read morewith Janet, the owner, was disappointing. As the only ones with smaller dogs, we felt she was unpleasant toward us. She spoke to us unkindly and repeatedly tried to push her collars and leashes, insisting that our martingale collars were cheap, even though they worked perfectly throughout the training. Another trainer was also unnecessarily aggressive, making us feel as if we didn't know what we were doing. This treatment occurred every week, leaving us feeling so singled out that we decided to skip the last class and never returned. The classes are also held in a parking lot, depending on the location, which wasn't ideal. After this experience, I found some free online classes that were more effective. I regret paying for the service we received and wouldn't recommend this place unless they take this feedback constructively. Hopefully, both the owner and some of the trainers can work on improving their people skills.

Petco - petstore - Updated May 2026

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