*This review is in regards to their boarding services only*…read more I have been using Big Basin for over 8 years now. They were recommended to me, because they are capable of accommodating aggressive and/or working dogs. Their kennel set up allows for them to care for dogs without having to enter the kennel. Gary and Peggy are the owners of this company. They have always been a pleasure to deal with for booking boarding dates. I have never had any issues with how they have cared for my dog over the years. My dog always looks healthy, cared for and excited to come home. Their rates are pretty reasonable and are priced by dog sizes. Their prices can be found on their website. They are open most days of the week. They used to have hours posted, but have since changed their hours to appointment only. Although I have never utilized their training services, I have heard good things about their training methods. This is a great option if you're looking for boarding and/or training.

They took great care of Caledon during his stay with them. They are very professional and look…read moreforward to going to get training done soon.

This review is for the one on one training sessions only as this is the only service I have used so…read morefar. My 1 year old pug pulled like a champion dog sled when we started training. We worked with Katie one on one to learn how to heel as well as go to place. From day one Katie was knowledgeable and helpful, my dog responded to her very well. It was nice to train without treats and use positive reinforcement as his reward. I am looking forward to the group lessons and will update my review once we have been able to attend some of these.

Katie was our dog Kaapi's trainer. She was very clear, consise and very enthusiastic with all her…read moredirections. She always took extra time and made sure we had no questions or wanted to work on specific items. The most impressive thing our dog learned was place, we can now open the front door and not worry! The training works both our neighbors are still commenting on how well he is doing. Our other dog Kaleva stood on the sidelines and watched each class and he too picked up on the training commands. I highly recommend them and ask for Katie you will not be disappointed.

My dogs have been clients of Top Notch since it opened many years ago. They go above and beyond to…read moretreat each dog with care and kindness. The owner, Lisa, even picked up a prescription for my dog while he was boarding and I was out of the country. With my dog Riley, they take extra care with getting him settled in and adjusted because he developed a bit of separation anxiety after the pandemic. They always have him looking his best after his every six weeks grooming. To make it easier for me (not having to call for an appointment) they've been booking him out every six weeks for the entire year. It is so easy for me to remember, and they do such a great job with him. I cannot say enough how much trust I have in Lisa and her team at Top Notch. If he needs to be boarded, I know he is safe, comfortable, and well cared for.

Ever since the change in management the service has gone down. I can tell the employees are no…read morelonger treated well. Will not be supporting another business that's now a sellout. They were great before they changed management.

I originally found Chelle through Yelp, and choosing to work with her has been one of the best…read moredecisions I've made for my dog, Mochi. I cannot say enough good things about Chelle and the work she's done with her. From day one, it was clear how deeply knowledgeable she is about dog behavior and how genuinely invested she is in each dog's success. Chelle doesn't just "train" -- she observes, adapts, explains the why, and meets both the dog and owner where they are. Her dedication is unmatched. She is consistently punctual, incredibly prepared, and always willing to go above and beyond -- whether that means staying a little longer to make sure things click, following up between sessions, or adjusting the plan as Mochi progressed. Thanks to Chelle, Mochi is transforming into a calm, well-mannered, confident dog. The difference is night and day, and the results speak for themselves. Beyond the skills Mochi learned, I also gained confidence as an owner because Chelle empowers you with knowledge, not just commands. If you're looking for someone who truly cares, puts in the work, and delivers real, lasting results -- Chelle is it. I would recommend her without hesitation to anyone who wants the absolute best for their dog.

Chelle is wonderful with the dogs. She's experienced, caring, knowledgeable, flexible with…read moreschedules. She's worked with 4 of my dogs with great results. I highly recommend her for dog training.

We had a fantastic experience with Tom. He really helped our dogs and us! He was so patient and…read morehelpful.

The people are so very nice. He gave me so much help just during the consultation. I wish I could…read morehave gone forward but life happens. I definitely would recommend them.

Chelle is a competent dog trainer, very knowledgeable and great with dogs. I found her in yelp and…read morehave used her with 4 of my dogs over the years. She's flexible, even traveled out of town to train my family to work with one of my dogs. I highly recommend her!

100% recommend for all new puppy parents who don't know where to begin with their training. Highly…read moreinformational class on how to train your puppy. It is up you as the parent to implement the training at home if you want to see results. This was a good experience for us

Amy was super nice and very detailed oriented. We took our mini Aussie over to her home for a…read moremeet-and-greet with her dogs. After a couple hours they were friends Another plus .... she lives right by the vet in Escalon. We were not able to take our vacation due to health issues, so we had to cancel. In the future I wouldn't hesitate to leave our pets with Happy Dog Happy Home. She clearly loves animals and has a great set up in and outside for pet sitting!

Even though she was not able to help us, she was very kind and responded quickly. She was able to…read moremessage information and let us know when she was available for a call. My husband who is very picky was very impressed with her.

Anthony's a great guy very knowledgeable work with my dogs for a week. He is trying to set up their…read morecycles of eating and going outside to go to the bathroom so far I've only had him home for about 7 hours the male dogs did have an accident but the female seems to be raining in and out of the house and haven't seen her sniffing around looking for a spot too we leave herself so we'll keep working on with the knowledge that he gave me and hopefully soon I'll have housebroken dogs Thank you..

I planned to board my 125‑pound dog at our local pet inn while my family and I were on vacation…read more During his trial weekend, the staff realized they couldn't walk him safely -- when he saw another dog, he pulled so hard that he knocked the staff over. They let me know he wouldn't be able to stay unless he received professional training. With only two weeks before our trip, I reached out to PowerHouseK9. Anthony took him in for a week and made an incredible difference. He taught our dog to heel, walk calmly, and stop pulling on the leash. The improvement was obvious the moment we picked him up. Anthony is knowledgeable, patient, and clearly skilled at working with strong, high‑energy dogs. I'm extremely grateful for the results and highly recommend PowerHouseK9 to anyone looking for effective, professional dog training.

I live in LA and usually have my MaltiPoo groomed there - sometimes at PetSmart and sometimes at…read moreother, more "she-she" pet salons. Today, Teddy was groomed by Janette Lopez at PetSmart on Mchenry. She gave my girl one of the best haircuts she has EVER had ANYWHERE. Due to her curly coat, more often than not I am told "she is matted and will need to be shaved down". I know this is not always the case because I do brush her regularly. I have always suspected it was just lazy grooming and todays experience solidifies that. Janette took her time and gave my girl so much love. She is soft and fluffy and feels and smells amazing! So happy!

Never rent a rug doctor from petsmart…read more The snarky cashier tried everything she could to try to keep my deposit. First she tried to claim that I returned it late, even though I had rented it earlier that same day and was returning it early. I told her to look again, and that wiped the smug smirk off her face. But that wasn't enough, then she said that the machine wasn't clean enough. and pointed out some hair that was caught in the rotary brush, and she said it had a stench to it. I took it back home rewashed the tanks, and removed the hair from the rotary brush. I returned it, and once again she tried to keep my deposit stating it wasn't clean enough. that I had to remove and clean the rotary brush assembly. I said "this is bullshit," and she called the manager, who immediately took the side of the cashier. she looked at it and pointed to rotary brush assembly and that all has to be taken apart and. cleaned, and I asked her to show me how you take it apart, and lo and behold she couldn't take it apart either. Finally, after all that the manager made the cashier refund m deposi. But I will never do business with Petsmart after all that.