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Sit Means Sit Dog Training

4.2 (28 reviews)
Open 9:00 am - 6:00 pm

Services - Sit Means Sit Dog Training

Dog boarding and training

Private dog training

Puppy socialization classes

Sit Means Sit Dog Training Photos

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Reviews With Photos

Text from trainer, Sierra.  I guess this company doesn't plan ahead for the worst day for dogs to be alone.  They were in a parade instead!
Melissa A.

TERRIBLE Experience - UNFULFILLED Promises & POOR Communication!! All future customers be cautious when considering leaving their furry family members at this place! My 7 year old Yorkie, Audrey, was enrolled in their two-week board and train program, and unfortunately, it was far from the personalized training and constant communication I was promised during the sales process. I had already taken her to beginner and advanced training so all I was looking for was off leash training and distractions from critters. From the start, I was sold on the idea of "personalized" training tailored to Audrey's needs. Craig, the sales representative, assured me that I would receive "as many updates" as I wanted throughout the program. However, this was far from the reality. The communication from their end was severely lacking, leaving me feeling uncertain about Audrey's well-being. After numerous back & forth emails, I was informed that you will only get 4 updates and 1 video a week so if you are the type that would appreciate more, don't expect that here! I had to constantly reach out to get even the smallest updates, and when I did, it felt like I was bothering them rather than receiving the attention and care I was promised. I would get minimal text messages saying "she's going great" or "the trainer, Sierra, will be in tomorrow and you'll get an update then." Not very reassuring given the fact that she was dropped off on a Saturday and updates weren't given until Tuesday! I found myself talking to different trainers and Craig just to ensure everyone was aware of Audrey's training needs and progress, which only added to my frustration. When the trainer finally texted me, she mentioned the promised drop off date (July 4th) wouldn't work for her because she was going to be in a 'parade' and asked if I can pick her up from the facility 4 days later! The last thing I would want is to have to leave my dog in that facility for 4 more days, then have to pick her up when I was told she would be dropped off at my house. To make matters worse, during her stay, Audrey developed a limp in her leg from the trainer having her "place" on high boards when "place" wasn't supposed to be apart of her training. Having an 8 pound Yorkie jump on and off of place boards more than 3x her height is just ridiculous. Needless to say, I had to call other trainers to pull her out of the place immediately. After speaking with the owner Adam, he showed no sympathy and also refused to give a refund although he agreed poor communication and lack of training was at the fault of his staff. I agreed to the $3,500 with no budge or complaints, but I feel like I was just told what I wanted to hear to get my money. I had to file a complaint in order to get a refund!! The e-collar wasn't even given when she was picked up too. I find it funny how a refund or even partial credit wasn't given, but they still kept the shock collar. Even more disappointing was when she was picked up, Sit Means Sit did not notify or ask for a name of who would be picking her up. They simply willingly gave her to what would be anyone. Her nose was cracked and peeling, had diarrhea, was severely shaking and had a limp for about 3 weeks. I would NOT recommend Sit Means Sit to anyone seeking personalized and attentive training for their furry companions. The lack of communication, unfulfilled promises, and questionable care have left a lasting negative impression. If you truly care about the well-being of your beloved pet, I strongly advise looking elsewhere for a more reliable and trustworthy training facility. In my opinion, the experience with Sit Means Sit does not align with their marketing claims, and it has been a frustrating and stressful ordeal. I hope that my review will help future customers make an informed decision and avoid the disappointment and concerns I encountered. This is what happens when you have a franchise that anyone can own with little to no education or knowledge of how to care for animals. Save yourself the time & money and ask for Cecilia Sternzon, CPDT-KA,MBA Silicon Valley Humane Society. It's $200 for the training and you get ACTUAL trainers. She uses reward based training and not a shock collar to scare your pets to listening to you.

Caity sent me a pic of Sergeants progress!
Jane C.

Went to train at the meet up! Very impressed with how my doggo did. She also remembered the trainers and they all remember her too. She feels so excited to see everyone. It's like taking your kids to school and they see all their friends and favorite teachers.

My dog Pez
Eric M.

I highly recommend this place. They took my dog in for a full inclusive board and train 8 day session. They updated me everyday with texts and videos of his training. Answered all my questions swift and promptly. When we picked up him and did our hour long one-on-one session to train us the commands and how continue his training, they made sure that both my gf and I were fully grasping the training. We both left there fully impressed with their services and the result of our dog's training. I had questions about some issues he was having unrelated to training and they helped me figure out he has allergies. They suggested a recommended dose of Benadryl and his issues cleared right up. Their packages include lifetime one-on-one sessions and weekend group classes. Which we will be attending once the covid epidemic is over. Again, I am utterly impressed by the services they offer and would recommend them to anyone in need of dog training.

Max the rescue pup!
Ela S.

We rescued our aussie/husky mix Max, May 2020 and decided to put him into Board and train due to leash pulling, not following commands, and needing guidance on training. Everyone has been so nice and he has been the best he has ever been since he went through the board and train for 3 weeks! Max still needs continuous training but Caity and Jessica(dog trainers) have always been available and guiding us eve' after we brought him back home. Additionally, the services of board overnight and group classes have been so helpful and since he has already received training there, Max loves it there whenever he has to go. So thankful for everyone at Sit means sit!

Callie!

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5 years ago

My dog is completely off leash trained and it's great for the activity we do! They have done wonders! No compliant a! Highly recommended!

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Ask the Community - Sit Means Sit Dog Training

Review Highlights - Sit Means Sit Dog Training

Max still needs continuous training but Caity and Jessica(dog trainers) have always been available and guiding us eve' after we brought him back home

Mentioned in 4 reviews

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PetSmart

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I live in LA and usually have my MaltiPoo groomed there - sometimes at PetSmart and sometimes at…read moreother, more "she-she" pet salons. Today, Teddy was groomed by Janette Lopez at PetSmart on Mchenry. She gave my girl one of the best haircuts she has EVER had ANYWHERE. Due to her curly coat, more often than not I am told "she is matted and will need to be shaved down". I know this is not always the case because I do brush her regularly. I have always suspected it was just lazy grooming and todays experience solidifies that. Janette took her time and gave my girl so much love. She is soft and fluffy and feels and smells amazing! So happy!

Never rent a rug doctor from petsmart…read more The snarky cashier tried everything she could to try to keep my deposit. First she tried to claim that I returned it late, even though I had rented it earlier that same day and was returning it early. I told her to look again, and that wiped the smug smirk off her face. But that wasn't enough, then she said that the machine wasn't clean enough. and pointed out some hair that was caught in the rotary brush, and she said it had a stench to it. I took it back home rewashed the tanks, and removed the hair from the rotary brush. I returned it, and once again she tried to keep my deposit stating it wasn't clean enough. that I had to remove and clean the rotary brush assembly. I said "this is bullshit," and she called the manager, who immediately took the side of the cashier. she looked at it and pointed to rotary brush assembly and that all has to be taken apart and. cleaned, and I asked her to show me how you take it apart, and lo and behold she couldn't take it apart either. Finally, after all that the manager made the cashier refund m deposi. But I will never do business with Petsmart after all that.

Sit Means Sit Dog Training - pet_training - Updated July 2026

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