My dogs have been clients of Top Notch since it opened many years ago. They go above and beyond to treat each dog with care and kindness. The owner, Lisa, even picked up a prescription for my dog while he was boarding and I was out of the country. With my dog Riley, they take extra care with getting him settled in and adjusted because he developed a bit of separation anxiety after the pandemic. They always have him looking his best after his every six weeks grooming. To make it easier for me (not having to call for an appointment) they've been booking him out every six weeks for the entire year. It is so easy for me to remember, and they do such a great job with him. I cannot say enough how much trust I have in Lisa and her team at Top Notch. If he needs to be boarded, I know he is safe, comfortable, and well cared for. read more

Top Notch Pet Resort - Pet Training Near Me - Modesto, California

Ever since the change in management the service has gone down. I can tell the employees are no longer treated well. Will not be supporting another business that's now a sellout. They were great before they changed management. read more

Top Notch was once a great kennel. But it has new ownership and it is absolutely horrible. About a year ago, it cost $40 to board my dog overnight. The new ownership has jacked up the price by 50%! It now costs $60 rather than $40! Included in that is $10/day just to feed your dog!!! Are you kidding me?!?!? If I board him there four days, I could have bought a bag of the Kirkland brand they use that would last him 6 weeks! When I brought my dog home, he ran straight to his water bowl and drank nearly the entire bowl. Apparently Top Notch no longer provides water to boarders!!! It probably costs another $10/day for that. What next? $10/day for the air he breathes? Last time they overcharged me for my stay. The clerk said she couldn't give me the breakdown of the charge until she ran my card. Then I could log onto their new website to see the breakdown. Sure enough, she overcharged me. Oddly, she didn't know how to credit my card, only charge it. I never did see the credit come through on my statement. They had charged me for the private play for the day I checked out, even though I was checking out first thing in the morning. It seemed clear that they were systematically overcharging people because the charge for private play was automatically generated as soon as the system registered a new day (i.e., at midnight). Most people never knew they were overcharged. I complained both times. However, both times I told them not to have the manager call. It simply wasn't worth it because I have far too much to do to argue with corporate. Nonetheless their corporate manager called and used corporate spin about their changes, and how they were only doing it for my good. Really? Wasting my time only added insult to injury. Top Notch used to know my dog, what he ate, what he likes, etc. Now they don't know anything about him. They used to provide a "report card" after each stay, telling me how he did. Now you have to log on to their website to see an impersonal computer screen of notes. Honestly, I don't want to log onto yet another website. A 50% increase in price for worse service, $10/day if you don't want your pet to starve, an obviously dehydrated pet when you get them back. And all that for 50% more + a $10 overcharge to boot. And if you'd like, you can also get a phone call with corporate spin. I've given Top Notch $1000s over the last 20 years. They won't get even a single $1 more from me. No thank you, Flop Botch. read more

We used Top Notch for the first time and had a great experience. The kennels are clean and during our walk through we did not see one dirty kennel. The place is very professionally run and it shows. Our dogs came home after a week and had not lost or gained any weight. A lot to be said for that. Thank you for taking care of our dogs! read more

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I can't speak highly enough about these folks. They treat your pet as if it was their own.

Our Cane Corso boarded at Top Notch kennels for 16 days. This place is a clean facility and my dog was in love with staff. Staff kept us updated while we were out of state, he had a daily report card, he was groomed before we picked him up, he had playtime and looked leaner when we picked him up. He was a happy boy and the staff genuinely showed the love and care for my dog. We trust the staff and this place so much that We will continue to come here. Thank you Top notch you lived up to your name read more

Top Notch Pet Resort - Cane Corso - Pet Training Near Me - Modesto, California

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I made a reservation for my 2 dogs here over a holiday weekend. I've kept them both here before without any issues. My plans had changed so I had to cancel. I canceled ahead of time per what I had done normally & I was told I needed to cancel even further out because it was a holiday so now would be charged a late cancellation fee. I asked where that was stated & if I could speak to management because I was never told this beforehand or I would've followed that. Well I got the run around when trying to speak to anyone higher up & only was able to talk to the front desk person that told me I had to pay the late cancellation fee. I didn't mind paying this had I been notified beforehand. There was basically nothing they tried to do to fix this either (mind you I've had my 2 dogs stay there multiple times). Now I've received an email that my dogs aren't welcome there anymore. The email was highly unprofessional. It actually made me laugh a bit that a business would actually draft that up & send it. I'm totally ok taking my business elsewhere as well as many of my friends that own dogs as well. As that email was highly unprofessional & unnecessary :) read more

Great service Dog did well there! Clean facilities Good food choices Great workers read more

Sorry to say, but we just won't be bringing our pup back here, it's just not healthy or safe. We had done boarding and mostly daycare, even when they had quite a few cases & infections of kennel cough. They assured us all that they were cleaning & sanitizing things (& supposedly got vaccinations info from all dogs staying there) - Modesto location. (Our dog had her up to date vaccines & still got kennel cough). Our dog picked up a horrendous case of kennel cough here. The cost was quite a bit for the vet bill to get her healthy & able to be around other dogs again. She's now at another daycare place that has never had a problem with kennel cough. I hope Top Notch can remedy their issues & make their location a safer place to bring dogs because we need services like this in town. read more

We have been taking our golden retriever Lily to Top Notch--Modesto since she was fully vaccinated. She is 10 months now and loves going there. She does group play when we board her and always comes home a happy girl. The staff is great, especially Sam who is always very friendly on the phone and replies quickly to emails. Lily is looking forward to her stay next week and in the future. read more

Turlock Location: I really have had enough of this place. Not sure if ownership changed or new employees but the level of service and this frantic phone calls from their staff calling me regarding the waitlist is just stupid! First, relax.....breathe it's going to be ok. Rushing me on the call telling me I can't think about it first and talk to my wife is just rude!!! You called me about the wait....it wasn't ideal because it wasn't what we were waiting for and you presented another option that's not conducive to our 2 pups and you won't give me a few hours to talk to my better 1/2...? Been a loyal customer for numerous years. Boarding our pups multiple times per year. I'm not going to ding you at 1 star because you've been so great in the past, but please get it together and deliver a consistent customer experience. read more

I took my 6ish year out large breed rescue to be evaluated for doggie day care @ Top Notch. My dog has major anxiety entering buildings and being separated from me. I fully expected for him to fail his evaluation and I was very nervous. Upon picking him up later that day, I was told that he showed signs of anxiety and uneasiness but that with time and continued visits, he should feel comfortable. He was on an ongoing evaluations. ( YAY! He didn't fail) Th staff is great, very patient and answered all my questions. They were great and patient with Charlee. He's been several times now and each time he gets more and more comfortable and seems to enjoy going to day care. Thanks Top Notch staff for being patient and caring with my fur baby read more

Top Notch Pet Resort - Pet Training Near Me - Modesto, California

The staff here are all fantastic and the grooming crew make my two rambunctious Samoyeds look brand new and sparkling white again. :)

I can't say enough good things about Top Notch Kennels. My retriever always comes home happy and I feel he's very well cared for when we leave him at Top Notch. The staff is incredibly helpful and kind, Savana and Lisa are very friendly and provide me with information on how my dog did during his stay. The staff is very receptive to my requests and are very happy to take in my dogs toys and food for his stays. Always a great experience at Top Notch, I feel very fortunate, my dog too, to have such a wonderful kennel so close by when we need to board, and great prices too! read more

Top Notch Kennels took great care of my Belgian Sheepdog for the two weeks we were on vacation. Those of us in this breed are very particular when it comes to who we entrust with our dogs. Typically they don't do well in kennel situations. Lisa Moore and her staff played with Bacchus every day, and he was in excellent condition when I got him back. The staff made sure I vaccinated my dog with Canine influenza and Bordetella vaccine prior to bringing him in, and he was in perfect condition when I picked him up. Next time I'll plan further ahead and get some training time for him. I've read Lisa Moore's Blogs and really agree with her training philosophy and methods. read more

Top Notch Pet Resort - Pet Training Near Me - Modesto, California

The staff is friendly and attentive to my dog. I would give 5 stars if they offered cameras in tue play areas

I have left several messages with this company, and I have not heard back. I was trying to establish a relationship with a Groomer/boarder. I've called well over 4-5 times and have not received an answer/response. read more

This review is for the Top Notch Kennel located in Turlock. (Turlock location is not on Yelp) I just boarded my dog for a few days. The facility is super clean and well taken care of. The staff is super friendly and I felt my dog is going to be in good hands. They sent me pictures during the stay of my dog and she looked happy. When I picked her up, I received a report card which showed how she ate and and how her mood was. Everything we dropped off with her was listed on the report card and returned with her on pick up day. I definitely recommend the Turlock location and will return when needed. read more

My Bodhi loves going to TopNotch and I know that they always have his best interest in mind! Everyone I have had contact with both in Modesto and Turlock are caring and understanding and are always there to answer questions! read more

Top Notch Pet Resort - Happy dog after 3 nights staying at TopNotch - Pet Training Near Me - Modesto, California

This place is horrible. They never answer you leave messages and they don't call you back . I don't recommend this place. If a company doesn't answer nor call you back . Take your pet elsewhere. read more

Boarded our boy there 4 days. Since we picked him up he's been to the vet twice for severe diarrhea and kennel cough. I've owned my dog for 7 years and he's never been sick once until this place! Get it together guys. Wish I had better things to say but did not expect to be having vet bills after a vacation. Be careful who you trust. Rating here is definitely a zero! I've used this place before and it was fine but this carelessness is unexceptable! My dog was only there 4 days! Clean and sanatize! read more

This place is unbelievable! I Spent a lot of money there for two of my dogs to be board and trained and they didn't even do a good job!....I've used them for grooming on all my dogs until last year, they told me the day before they were all going in that they needed vaccinations. My Veterinarian had faxed over numerous times the vaccination records but insisted they were in need of a couple. I asked why would you notify me the day before the appointment?! They refused to service us on any of the services they offer because I was upset about them canceling the grooming appointment. I can't believe how bad the customer service is at both locations! I don't recommend any one to take their fur babies to them for anything!! My dogs had the needed vaccines and my veterinarian even confirmed it. Even though my dogs are vaccinated they still got kennel cough from a grooming visit at your facility! I know it's not 100% protection but obviously you let a dog or many come without the needed vaccinations! read more

extremely pleased with how well the staff communicated with us regarding our dogs stay while we were away at our daughters college graduation. Both Riggs and Marlee came home happy and healthy. I'm terrified having to take them to another kennel while we are vacation in a few weeks, due to TNK being full. read more

Overall this place is beautiful inside and out. The care of the groomer is amazing and they took care of my GSD like he was their own. The groomer pays very good attention to detail and notified me of a growth on his body as well as excessive itching from his allergies. I've only used them once because I was in the area but I will definitely be using them again read more

The best place to board or a play day for your dog, going to Top Notch for 8 years, great people

I've been taking my 4 legged babies to TNK for years, the staff is always helpful, friendly and they take the time to listen to me. The groomers are incredible, Sammy and Nancy knock my socks off and I'm always pleased with how my pup looks. When we come for a visit, my pups never look back but can't wait to get to their Disneyland. These people really understand the wants and needs of our dogs. Thank you for allowing me to enjoy my vacation and giving my pups theirs!!! read more

My stepmother was looking a job at this place and trained one day and she never got a call back and they always had some type of excuse for not calling her and the day she showed up the manager hid from her and they did not even give her a Paycheck for that day of work. read more

I have brought my animals three times every experience got worst with every visit well this one hit home for me and I will never be returning again. Number one the hospitality is horrible and when I had booked my plan they never kept there word in the type of care I thought I would be receiving. I receive O pictures updates left me worried they stayed 6 days. I called to check they said very little just they were A's and finally sent me pictures because I ask to send them too and when I asked what happened and I was not happy they did I don't know "WOW" I pick my them up and they did not give me back all my things that were expensive dog bowls and to find my poop boy had his hold nail missing and they said nothing about it to me as if they never knew but how deep it was when it happened in there care he bleed sure of it. If you want really poor care and to have rude woman to do not hold up they're job with quality and care walk away almost paying a $1000 to have this shit done to my animal's no thanks. Turlock location!!!!!!!! read more

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Over the years I have taken three classes with dogs that had specific behavioral issues. The classes were helpful in curbing unwanted destructive behavior, Lisa and the staff were friendly, helpful, and knowledgeable. I wouldn't hesitate taking any needed classes offered here. Although I have never boarded here, yesterday I picked up a friend's pup that had been boarded here for a few days. (Previously arranged) I was impressed with thier facilities and the staff, both employees I interacted with seemed to enjoy being there and working with the dogs. I will consider boarding here in the future. read more

Top Notch Pet Resort - Pet Training Near Me - Modesto, California

Avoid this location. First off I boarded my two lab's for 6 days in January. I did sign up for what the call snack. I was told my dogs got a D in eating. So there snacks was to put gravy and hotdogs in the food. My dogs don't eat wet food not was this explained to us. They proceeded to do this everyday which the dogs wont did eat the food so they had to throw the food away daily. They didn't care because I brought my food from home. Basically throwing my money away and will not issue a refund for the food. Spoke with Lisa who said she not In the business of refunding money. To me a snack is a treat given to the dog not adding wet gravy to my dog food. Spoke with staff they said yeah it's not explained very well. Secondly they said my dog failed the play group because they wanted to only socialize with each other and not with other dogs. Which I find odd since when I picked up my dog. Other dog where in a play group and most of them were just laying on the ground by themselves. Lisa recommend we go to a different kennel. Which is true and I would tell anyone who is thinking of using them to find a different kennel too. Lastly, notice my older dog having a cough once we got them home. He is up to date with all his vaccines. We have taken them to other kennels in the past and they are normally exhausted afterwards. Not here which I'm assuming they were just keeps In a kennel all day. Bottom line I would recommend a different kennel. read more

This review is specifically for the Play All Daycare facility. My dog absolutely loves this facility and the employees treat your dog as if it were their own. My dog, Dutchess, is obsessed with Hailey (sorry if I spelt wrong!) and she totally reciprocates the love! Today when I went to pick up Dutch, Hailey had bought her a new toy that she loves to play with. I'm seriously stunned by all the love these people give my dog, it gives me so much peace of mind knowing my dog is in good hands. I also love that this location is indoors with air conditioning as we are reaching 100 degree temperatures here in the central valley. I have zero complaints! Excellent staff and excellent facility! Thank you friends at the PAD! read more

Top Notch Pet Resort - Pet Training Near Me - Modesto, California

This was my dog's favorite place to go. I have taken her to all the locations. All the staff was absolutely wonderful. We did have our ups and downs, but in the end, this was my dog's second family. I have since moved and was way sadder leaving Top Notch then leaving Modesto. Thank you for all the great years. Btw, I use the basket and all the things you gave Lucy on her last day. She will never forget you all. read more

We will never return to this facility and strongly caution anyone else from utilizing the services of this facility. Our dog was boarded here for a period of 5 days. During this time, our dog incurred an injury from another boarder. Additionally, our pet was described by the staff to have a period of illness. We were not informed of either scenario, despite California laws (SB 945) that explicitly requires a pet boarding facility to "ensure that the owner of a pet is notified immediately that his or her pet is sick or injured unless the owner has indicated in writing that notification of any, or a particular, type of illness or injury is not required." When I contacted the facility manager, Carolyn Hinkel, about the incident, she was not aware of this requirement. Additionally, when I spoke with the facility owner (Lisa) she was unapologetic and very unprofessional during the telephone conversation. She ended the conversation by hanging up in my face. After reading other unsatisfactory Yelp reviews, it is not a surprise that this is how Lisa conducted herself. Ultimately, my family never received an apology for the lack of notification of either incident that took place while our pet was in the care of this facility. If we were informed at the time of either occurrence, we could have taken appropriate and immediate action. The care that was provided was insufficient and confirmed as such when our pet was evaluated by a licensed veterinarian. read more

The trainers may want to listen more and assume less. Quit assuming the customers have no prior experience. I've since moved to another trainer and everything is great. Big basin is awesome! read more

We boarded our 2 dogs at top notch kennels for 9 days. When we picked them up they were happy and healthy. They both had grooming appointments and looked as cute as could be. We would use top notch kennels again for boarding. One of our dogs goes to top notch kennels for day care once a week. Thank you top notched read more

I am so disappointed to have to have write a review on a place that I thought was TOP NOTCH here in Modesto. I took both my Mastiffs in On Friday and when I picked them up on Sunday afternoon , they both had KENNEL COUGH!!! Now my poor babies are very ill, on medication. The gal at the front desk at the TOP NOTCH KENNELS in MODESTO asked me if I was told about the outbreak of kennel cough. Had I known you had kennel cough I would have stayed at home with my babies!!!! I will NEVER board my babies there again. read more

Our dog came home very ill and lethargic after being at Top Notch for a week. We took her in for Vet exam and her liver enzymes were elevated to a dangerous level. She was also limping in pain, but until we gave her medicine for liver, she could not take anything for her limp that she came back with after being there as well. Dr M stated that she ingested something while at the kennel. We paid hundreds in vet fees. Our pup has never been the same after staying at this horrible place. It has taken me months to write about it as I have been very upset regarding the incident. If I could give zero or minus score I would. read more

Our 5 year old Doberman DIED at their Turlock facility. We had boarded in Modesto close to 10 times, he always loved and enjoyed in there. But Modesto was full, waitlist only, so they suggested calling Turlock. Turlock also had a 5 dog waitlist in front of us, but miraculously had an opening the next day. This was suspicious, my wife worked in a kennel when she was younger and enlightened me to horrors of overcrowding. However we were leaving for business and needed Him watched for 4 days. Upon Arriving in Turlock he quickly marked his territory on the front counter and went into the back room. Back there he jumped up on the window to see us and seemed scared, this was unusual behavior for him. 2 days passed when I received a call from the Owner Lisa, who said he had passed in his sleep. She did a good job with the theatrics on the phone, claiming this had never happened before, etc. She was quick to want to take him to UCDavis for testing but seemed to have a preconceived option on his death being twisted stomach/ bloat (GDV). The doctor later 'confirmed' but after talking with him seem coached/ bribed and unprepared for my call. He did say it could have been found and surgically fix if noticed, which tells us he was left unattended for a long stretch of time without interaction/ supervision. After I pushed back for more information/ documentation from the kennel, none was available. We're not really buying it. The point is, there would have been signs. Had someone been present something as simple as gas-x could have gave him relief and bought time to surgically correct it. Ultimately our whole family has zero closure and very little information to help cope with a loss of a loved family member that slept by our side every night. I'm not here to bash this specific kennel or owner, rather want to warn owners please ask questions to kennels about GDV and other possible complications and if / how they are prepared and trained in treating your specific animals and breeds needs. Don't be a guinea pig or statistic in order to create awareness. read more

I have used the boarding services a few times and the Service is OK. However tonight when I picked up my dog from the peewee cottage he reeked of urine. And his paws seemed muddy and after closer inspection that is where the pee smell was coming from. So I thinking where they let them out to potty had pee puddles and he was allowed to walk around in it. read more

The staff here is truly hit or miss. Sometimes I enjoy engaging with them and they are great with our dog. Other times I really wonder what is going on here. Our dog has a lot of energy and is a bit crazy for attention, but never aggressive or over the top...simply high energy. He sometimes has to get a time out, makes sense. They pride themselves on telling you they will give you a print out report card, we have been there a dozen times and I have received one of these report cards once ever. Last time I picked up my dog, the lady told me that he had a great time and a few times he tried to open the gate with his nose. Her interpretation of that action was that he must not want to be there and that maybe we shouldn't bring him there anymore if he does that next time... Ummmmm, how about he is smart and like many dogs he tries to be an escape artist. Is she for real?? Hell with her attitude maybe he was trying to get away from her and her craziness!! Not sure we will be back! read more