Very helpful and accommodating staff! I was on a scavenger hunt last weekend and I needed to catch a fish. I went to Petco and asked if I could buy a goldfish and explained that I needed to "catch" it myself and asked if I could scoop it out of the tank. I told them I would pay for the fish and then give it right back so they could put it back in the tank. The manager who helped me was very willing to let me do that and video it as well. They didn't charge me anything and set up a separate container with water so I could catch the fish and put it right back in the water in the other container. Very, very nice people who didn't need to help me but did so very graciously! read more

I couldn't wait to get home and warn customers about their grooming services. How do you know unless others share their experiences with a specific store and groomer? Ours was Makaylah (also mentioned as sub-par in other reviews here). Special shoutout to the smarmy manager who, previous to our conversation, I heard mocking a man who just had to return something because his cat died, and the "manager" was laughing about it with fellow employees. Real class, dude. The basic gist is we paid for our large breed dog grooming, and when they brought him out, we immediately noticed they hadn't trimmed his ears and knots were hanging off (hack-job?) Then I looked inside, and they hadn't even cleaned his ears (which they had proudly checked off on his discharge papers). His back end also looked uneven, like they hadn't finished brushing him when they tried to trim him? His feet were neatly done. We showed the gal who brought him out, and she seemed to agree, but offered no apology and said we'd have to wait another 35 minutes for someone to come back from lunch (though it would've taken her 5 minutes, tops, right then). Fast forward post-lunch, and rather than apologizing, she tried to gaslight us by saying, "well, you didn't ask for us to do his ears," and I'm like, "you literally checked it off as done." More shenanigans, and the smarmy manager who'd been watching us waiting approached during lunch and also tried to mansplain dog grooming to us. "Well, you have to tell us what you want done," and I'm thinking, do I have to tell McDonald's how to make a hamburger?! You all do grooming as a business, and there should be a standard of training that people go through before working on animals and a set list of things they do. We weren't even asking for a refund or trying to remove the tip. But a "my bad" would've gone a long way. And a "let me fix my mistake real quick" would've gone further. But no accountability and a crappy manager who wouldn't leave it alone and walk away when we were done talking about it means we will NEVER go back or give this company any money. So, now you've been warned. If you choose to go there, be sure to have a full checklist including "wash dog with shampoo" and "brush all 4 of his legs" and then go over the list with a red Sharpie before you pay. read more

Petco - Pet Stores Near Me - Turlock, California

I brought my 4-month-old mini schnauzer in for her grooming appointment yesterday. She was completely healthy, energetic, and just seen by our vet a week prior with a clean bill of health. Upon check-in, I spoke with the front desk groomer who explained they likely wouldn't do a full haircut due to her age, which I completely understood. However, shortly after they took her to the back, we heard her screaming and barking, which already felt like a red flag. We left the store but received a call within 30 minutes saying they could no longer complete the appointment because her abdomen had become extremely distended and hard. They claimed she drank too much water and expressed concern about possible worms or other health issues, which was frustrating since she had just been cleared by our vet, and there was zero indication of any health concerns when we dropped her off. She was fine. They told us we would need to get her re-evaluated and bring written proof from a vet before they would groom her again. We took her home and, shockingly, she began having seizures within hours. We rushed her to the vet, which resulted in a very expensive emergency bill. I can't say for certain that the seizure was caused by what happened at Petco, but it's hard to ignore the timing and the fact that she was left unattended long enough to drink excessive water, enough to dangerously bloat a small puppy. Whether it was negligence or a lack of proper supervision, it was extremely upsetting and could have ended far worse. We will never be returning to Petco Grooming and will not be bringing our other dogs either. If you have a young or sensitive pup, I strongly suggest going elsewhere where they're better equipped to handle the care and supervision young dogs need. read more

Went to Petco with my family and there was no fish no dogs no cats and 20% of the aisles were empty. Just lacked life in my opinion, especially for us people that don't go there very often. Went to pet supplies plus that used to be pet extreme and was greeted at the door and a much lively environment with actual fish. read more

off the bat felt unwelcomed in the store. was trying to purchase a ball python for my older cousin as her gift . and the employee who had helped me. continues to respond and ask the normal questions if I have the proper care and home set up for the living animal which I have stated we did . And then continues to ruin the day by responding I can't purchase the animal because it's "gift to another person" even though we are in the same household so what a difference??? this policy was weird and honestly pretty stupid too me. really disappointed because I had made a 45 min drive from home to hopefully come back with a animal I was hoping to have and receive. And to add on the attitude and demeanor and face expressions she had is crazy. read more

Do not bring your dogs for grooming here! An employee named Jess groomed my 8 month old maltipoo. I had an appointment and it still took almost 4 hours for him to be done. When I went to pick him up she said he was no longer allowed to get groomed by them again. Her reasoning was because he "bites" too much. He has previously gotten groomed here by other employees and they have always told me he was a good boy. It makes no sense as to why an 8 month old puppy who is teething would get banned from grooming services at Petco?! Very disappointed that they think a puppy is that harmful to be banned. read more

Petco - Pet Stores Near Me - Turlock, California

Old dogs not tolerated here. Try Pawsome Cuts in Ceres. They do a nice job and your dog isn't there 5-6hours like Petco.

I agree with Lucy B.'s comment. Old dogs don't seem to be tolerated. Esme was not friendly at all and very matter of fact. I had taken my dog to Petsmart the last 2 years and never had an issue. I recently moved here to Turlock and brought my dog for the first time. All of a sudden there was some kind of issue with my dog and they couldn't finish her grooming. Just go somewhere else for your dogs sake read more

It was a wonderful experience we brought in a sick cat and they were gentle and they were able to help us and we made the decision to put her down. They were very helpful very compassionate quick about things. I would recommend them to anybody. Petco now has their own vet area called Vetco read more

I came here with my sister-in-law because she takes her puppy here for puppy training classes, I figured I was going to be waiting a while so I did some shopping. I was looking all around to see how it compares to my local Petco and it did not disappoint. I think it's smaller than what I'm used to but it had everything that your typical pet parent would need, it even had some cat treats that my Petco does not have so that was nice to be able to get those. It's well air-conditioned, well lit, the animals look well taken care of and healthy. The puppy training class looked fun and informative, and the trainer seemed very very sweet. It just so happened that it was graduation from that current level so I got to see the little graduation ceremony that they do, and it was so freaking cute! I made one initial purchase while I was waiting, and that cashier was super friendly. That was a definite plus here! It's always nice feeling like it's easy to chat with the cashier instead of conversation being difficult or awkward so I really appreciated how bubbly she was. Later when my sister-in-law was done with her puppy class we did a little bit more shopping and they got a different cashier and she was very helpful as well, She was very nice and very easy to talk. Overall I really like this location, and since my husband and I are looking into possibly moving in the near future it's nice to know that there's a good pet store that we can frequent and that I feel comfortable in already. read more

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Turlock branch canceled my dog grooming appointment because I was 7 minutes late, is this your policy? Mind you part of that 7 minutes was a couple minutes of them staring at me through the glass and talking back and forth seemingly deciding who was going to come out and talk to me... the body language was obvious they did not want to do their jobs, what's worst is that they all had dogs on their tables so it's not as if they were going to attend to Indiana as soon as we arrived they were going to kennel him until a table freed up. anyway just wanted to know your policy on this. Oh I also called ahead 3 times to see if this was going to be a problem because I have a 30 min commute to this location, they didn't answer, I did leave a message. Go somewhere else for grooming. Ps, after posting to my instagram about this I had no shortage of friends and family dm'ing me about the unprofessionalism of this location. (The girl that attended to me was a young skinny girl with a bunch of piercings in her face) read more

Extremely disappointed with my golden doodles "grooming" appointment at this place! My normal groomer was out of town, and my golden doodles needed a wash and groom..... they didn't "groom" her, they shaved her! She doesn't even look like a doodle anymore, and they make you pay and "tip" prior to even seeing your dog. I learned my lesson, I will never take my dog to this place again. Makaylah was the shaver ("groomer"). read more

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We have been coming here for quite sometime. We stopped in for our dog to get her nails clipped today. While watching this process I could tell that the girl was new and inexperienced. In fact one of the other girls went to help/show her how to hold our babies leg. At that point I tried to get the attention of the other two girls so that I could get more help for the girl and our baby. They looked at me and rudely looked away. I then went the front cashier and ask her to please get someone that I could talk to because my sweet baby appeared stressed. She was able to get someone to come out and talk to me. The first thing she said was "your dog will be right out" in a rude tone. I tried to explain that I could tell the girl who was clipping my dog's nails was new and nervous and someone should have helped her thru this process. She replied "I will note on your file that you want an experienced groomer on your visits. OF COURSE I WANT AN EXPERIENCED GROOMER What a thing for her to say. Just picture watching your sweet 13 year old, 6 lb baby stressed and no one cared. Normally Mallory, the manager is on site and this would have never happened. Mallory cares. Our Visit - June 30, 2025 pm read more

I hate how they never answer the phone. I live across town, and I don't want to have to drive all the way over there, just for a quick question. read more

The manager needs to get a dam life! She asked me a million questions because I was trying to buy a leopard gecko. I answered all her questions reregarding what type of tank and lighting I had for the gecko. She kept asking me what kind it light bulbs I had.. everything that I have for the gecko I purchased at that location. I didn't take note of what kind of light bulbs were sold to me but I asked for light bulbs for a leopard gecko. She was being a major pain and I was there with 3 kids trying to get in n out n she did not let that happen. I had to leave because she was being very difficult. I used to come to this location every other day to buy crickets but I will never return to this store they will not have my business. Get a new manager! read more

Literally made a yelp account to review this place! It was a okay experience, unfortunately it seems to be understaffed with the young man who somehow manages to keep up good work! Not sure what his name was, but he had really long hair and glasses. He made my day better just by providing a pleasant customer service experience. Place is super clean and remodeled compared to Modesto, it also had what I was looking for. I recommend it, although could definitely use more staff or I may stop going! read more

Sarah was amazing and very knowledgeable. She walked us through what we needed for our new puppy. She is the definition of great customer service! Thanks again Sarah! read more

I always get my little girl back happy and looking nice! Nails trimmed even. The cutest shaped face! Thank you, Mallory and petco team! read more

Petco - Petco grooming team leaves my baby girl looking sharp! - Pet Stores Near Me - Turlock, California

Our family dog Snickers has visited Turlock Petco for 5 years. We are extremely satisfied with the professional and friendly team. Sincerely, Flores family. Alyssee is our favorite professional groomer. She is amazing and talented. read more

Petco - Snickers is leaving Alyseee at Petco with a big Smile - Pet Stores Near Me - Turlock, California

Horrible. Vet said kitten was perfectly healthy and had no worms but gave Pyrantel Pamoate (Deworming medication) to a 6oz kitten when not needed. Veterinarian gave 50mg/ml to a kitten. Kitten overdosed and died today. Unbelievable how they could possibly give that much to a kitten when only 0.05ml is supposed to given to a 0.5lb kitten (6oz is 0.38lb). Never coming back here again. read more

Don't shop here, they are very rude, especially the lady in the aquarium area, the "aquatic department manager" as she says!!!! She refused to sell a feeder goldfish for a 3 year old girl! Her reasoning was her concern for the fish, although there are at least 7 dead goldfish floating in the tank! She' believes she's doing an awesome job, maybe all us customers just have it all wrong! read more

Its my second time coming to petco for vet services in Turlock, CA, I liked my experience in another location but here omg they take forever. I made an appointment, the assistant checked on her afterwards I swear its been over 30 minutes waiting for the vet. This is the second time I have to wait a very very long time. read more

I bought a Guinea pig a couple weeks ago and found a tumor like thing under his neck, I called the store and I was told that I had to bring him back and they would refund me and take him to the vet and if he was ok and healed they would call me and I could repurchase him. So I brought him back in got my refund. I looked at the Guinea pigs that they had for sale and I wanted to buy one so my sow could have a partner so she wouldn't be alone. The rude guy employee (Nino)came up to me and told me I couldn't buy her and wouldn't give me any reason why he just said no. He is the one the gave me the refund on my other and was very rude and no sympathy while I was crying because I had to give him up. I don't understand why I couldn't purchase another one and he didn't ask why I wanted another one, he just said no I'm not selling you one. Awful customer service and very rude. Dont waste your time or money there. read more

Please don't waist your time coming here! I waited over 15 minutes for a gold fish that they wouldn't sell me because I don't have any of my information on the type of tank or heating system I have at home. The lady with the neck tattoo had an attitude and the Ashlie was no help at all! Next time I'll go to their competitor and get treated right. If I could give a 0 star I would. OVERALL HORRIBLE CUSTOMER SERVICE, and I am an asst manager in customer service so this is not okay at all. read more

Worst customer service. Didnt let me purchase 5 $0.49 cent goldfish because they said goldfish need a minimum 10 gallons per 50 cent fish. They are ridiculous if they think im buying a 50 gallon tank for 5 .50 cent goldfish. Employee said they are the "voice of the fish." Meanwhile, their tanks are littered with dead fish. Guess not those fish. read more

Terrible customer service. Called the store to ask a few questions and the representative was extremely rude. Petco customer service isn't any better. Just all around an extremely bad experience. read more

Do not bring your pets here to get groomed. The groomers have know it all attitudes and are rude.

Shocked by my experience, went in to browse and buy a few beta fish (2, and I know you can't combine them) but shocked when I asked for a glass fish bowl, they said they will not sell me fish if I don't have proof of proper filtration and heated system because I inquired about the glass bowl they refused to sell me the fish. I have no intentions to hurt her fish but shocked, I called and spoke to the general manager to confirm this and he shared that if I don't show proof of proper fish to water ratio along with filtered and heated water then they will not sell me the fish. This is all so shocking also because their beta selections are in plastic tubs, that don't appear to be the fish to water ratio they required and I didn't see any filtration system...... thank goodness for alternative pet stores in town! read more

Employees are rude. every time I come in I end up waiting 15+ minutes for help. All employees ignore the customers. I recommend going to a different pet store. If I could rate it 0 stars I would read more

I have only been here a handful of time and this last time was memorable. Heather did a fantastic job helping and communicating. Made our shopping super easy! Very much appreciated. read more

My 7month GSD had a grooming appointment today with Tatum L, and she completely refused service to us based on the look of my GSD, he showed no sign of aggression or anything, if she was so afraid she could've offered to muzzle him but she didn't, I had forgot my rabbis papers at home, she sent me home to go get the paper and when I arrived with my paper she refused us, she sent her coworker too tell me that Tatum feels unsafe too give my GSD service, this is discrimination read more

Petco - Benjamin, that looked scary to Tatum. - Pet Stores Near Me - Turlock, California

My daughter took in a injured stray dog to get scanned for a chip and they used a small outdated scanner. No chip, per scan, come to find out that the dog was chipped. Thankfully, the dog was reunited with the owners. read more

I have nothing but great experiences every time I go to petco! I am always greeted, always offered help, and everyone is very friendly. I have been using petco grooming for almost 3 years now and it has never been anything but pleasant. Sam is my go-to. She is absolutely amazing and she is thorough with my dog, plus I see that she treats my fur baby the way I treat her and I feel comfortable and confident when I leave. There is great communication from the store reminding me about my appointments and when my dog is ready to be picked up I get a personal call. Recently my go-to groomer (Sam) was out when I wanted my dog groomed and I went with another groomer, Ray. He was very friendly, and very professional. I knew right away I could trust him with my dog just the way I trust Sam. He did a great job! I am so thankful to petco and their grooming team for taking care of my baby girl!! read more

I have a brand new kitten I went online. Petco had a coupon for a free exam for a first time pet so I took my kitten in there for an exam and they put me in a room and I waited about 30 minutes for someone to come in and nurse came and I don't remember her name took some information she was telling me the prices and I said well this was an exam for a free exam on a coupon you have online and she asked to see it and I was looking for it on my phone. She left the room said I could look for she would come back well about 10 minutes later no one had come in, so I decided to just take my kitten and go because I was not happy with waiting and being treated as if I was second class citizen or something so I walked out to the reception area. No one said anything to me and waited another 5 to 6 minutes for the same nurse to come out and she came up to me. I showed her the coupon and I said but we're leaving. I've been waiting here long enough and you just forgot me and she just said OK. I wasn't treated kindly at all! read more

The lady that helped me was very knowledgeable about turtles the staff was very courteous.

This terrible place to buy pets they sold us sick bird they won't even take it back or exchange when I called they told me there were made me drive 40 mins away to be lied to if I were you I wouldn't buy any birds from them read more

Not only are their employees rude and unprofessional, they are seemingly incompetent. Most of the employees there are actively rude to other customers and it's very off-putting. The managers are far from helpful and seem to think they know more than they do. Their curbside and in-store pickup is awful. They don't quality check the items they are choosing and they don't double check the orders to make sure they got anything close to the right thing. I would say I understand, but as someone that works where curbside and order pickups are done, their service is very poor and it is clear they do not care about their customers. Embarrassing service and rude and embarrassing employees. I would like to add that there is one girl that works as a cashier and she is wonderful. She's blonde, taller, and has glasses. Very sweet and helpful! read more

Took my girl in today with Jess in grooming. She's a 115lb mastiff and can sometimes be hyper. Jess did a great job! Luanna looks and smells 100x better! We appreciate you! Reminder! Make sure to tip your bathers and groomers. It is well deserved! read more

Petco is charging double for frontline. I went to Walmart to buy frontline plus for cats 6- doses. They were out so I went to Petco nearby. I asked for frontline plus for cats seeing they only had 3-dose pack which we all know universal price is about half little over $30. I was in a hurry, paid with card, went home put frontline on my cat and after looked at receipt before throwing it away and saw I was charged $61.99 for three doses. I looked online and saw price for three doses was little over $30. I called Petco and person told me that online I can get it at that price but in store it's $61.99 for three doses. I called Petco corporate and they called confirmed this. Petco is only store i know charges you double at a store and half price online. This is not right and I will never shop at Petco again. read more

Petco - This is receipt. - Pet Stores Near Me - Turlock, California

The tall older (40?) woman with short hair that works there is the reason I'll never go to PetCo again. I asked where an item is ( that showed "in stock" at Turlock) and she wouldn't look at me. I asked again thinking she didn't hear me and she said "if you don't see it, I guess we don't have it". Incredibly rude. Hope they let her go very soon. read more