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Petco

2.8 (83 reviews)
Open 9:00 am - 9:00 pm
Updated a few days ago

Services - Petco

Bath and groom only

Full grooming

Pet haircut

1 More Service

Private dog training

Petco Photos

From this Business

Recommended Reviews - Petco

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Reviews With Photos

Chastity W.

I am always pleased with the grooming services. Mikayla is so good with my dog! Everyone is friendly.

His nails after the appointment

The grooming total was $65 just for him to be super flaky still with product residue. They were supposed to clip his nails but doesn't looked like it. Although the staff was nice the results did not match.

Free dog food
Damian B.

What is WRONG with this location. HORRIBLE staff and MANAGER! I went to pick up some free dog food that the OFFICIAL website is promoting. Friends and family have used this coupon. I go in and Doug the cashier right away tells me that coupon is fake in front of other customers. I was taken by surprise. I step aside to double check I got a legit coupon and it comes from Petco.com I ask him nicely again to just try and scan it, and he refuses, telling me he's been telling people for 3 days that that coupon is fake. That apparently "there is a real and fake coupon" and he went on and on saying this weird explanation behind this coupon. I did not believed anything he said, he seemed so shady and suspicious and annoyed by the coupon situation, like if he was losing any money out of his paycheck. I go to other location and they accepted the coupon NO PROBLEM. I go back to this location just to speak to the manager. Doug is the one that actually takes me to her, and unbeknownst to her I was standing right behind Doug, he tells her I want to talk to her and she literally threw a fit, raising her arms and complaining, when she saw me she tried to play it cool 'cause she knew I caught her doing her dumb complaining. She interrupted me EVERY 10 seconds making excuses for the store and for Doug, at the end of the day I had to call customer service over the phone to report both of them, because I did not believe she was going to do anything about her pathological lying employee. All of them seemed like buddies that cover each other's mess.

Paw with long hair left
Melissa W.

I just got my dog groomed for the first time. I paid over $80. I'm pretty sure they bathed him before they cut his hair because I now have hair all over me & his skin and hair are flaky. Also they missed cutting his underarm hair & all 4 of his feet are a mess & I have to now take the time to trim off the excess hair myself. Never again will I pay that much money nor will I go back to this location to get my dog groomed. I'm so mad.

Office fish lol
Carlos M.

Bought a betta, since my other passed after 3 years of good life. Figured i would buy a bigger tank and some goodies as well. Got home and the aquarium pump was acting funny, making a grinding noise. . I called spoke to Damian, told her the situation. Was nice enough to put another one on hold since i was going to drive back in the rain. Went on 06/02/2019 to get it swapped. thank you for making this process easy and painless :-) !.

Dog grooming
Xiomara L.

The worse dog grooming ever, I took my little buddy for a nice hair cut ,they shaved his hair to the bone, not only his hair got destroy but my little puppy came home traumatized.

New toys for Christmas
Adrienne F.

I have been to a lot of pet stores in my life and this one is the best one I've been to because the people who work here are amazing. This is my favorite pet supply store and grooming service in all of Dallas. The staff here are exceptional, in particular Justin (always helps me find anything I need and has amazing skills and personality) as well as the staff in the grooming department. Brian one of the only people I feel comfortable and happy with taking my dogs too because I know they will be well taken care of and he is excellent at what he does! I recommend this location above all others, I even drive out of my way to come here now since moving. They always have new products and I know whatever I need for my pet I can get here. - Loyal Customer

The groomers are horrible, not recommended for small breeds, puppies, first timers or pets who are considered high maintenance . They did not do a good job grooming nor did they properly groom my yorkie ... these photos are after his grooming appointment.

His chest and armpits shaved to the bare skin. We applied a nourishing oil to help his itchiness and he's still scratching.
Colby L.

We originally were hooked on grooming our sweet baby here after we took him in and the Dog Father did such an AMAZING job and was so gentle and sweet. It was our first time in so he gave our boy a blueberry facial, no charge! Next time we came in we just needed a quick sanitary trim and shaving my boys feet. The rude groom staff did a horrible job and when I asked why it wasn't up to par with what they were used to the staff told me that the groomer I was used to was fired for what essentially was going above and beyond customer satisfaction. My mistake, I thought the staff at this Petco WANTED their customers to be happy. I was annoyed but I took my poor scared babe home and trimmed him up myself. I figured I give it another shot and scheduled a grooming for today. I'll keep it PG but to say the least I'm pissed. Two stars is me being gracious here. First off, we show up and the staff aren't wearing masks. I go to check my boy in and they can't find his shot records and refuse to take his rabies tag as proof. Even though he was seen at their vet on 1/25 of this year. Luckily I had a screen shot so we could keep the appointment. As I'm signing paperwork, I'm informed that if they find a flea on him they'll treat him right there. Except I treat him regularly and I don't want to overdose him on flea meds. I'm informed that if I don't sign they won't take him to be groomed. I should have walked out at this point. They take him back and let me know that it'll be a "few hours". We go on with our errands and pop back over 3.5 hours later where my boyfriend is informed our pup "is still being dried they told us they'd call when he was ready". We get a call 45 minutes later and go to pick him up. I don't know what clown college the groomers are attending but my cocker spaniel who went in for a summer trend came back practically shaved to the bone. He now has rashes on his belly and inner thighs. And his gorgeous ears were cut short after I specifically told them not to touch his ears or trim them. But they left his tail untouched. What in the world is wrong with these people. He came home shaking and so terrorized he wouldn't eat dinner. This is a dog that will walk through fire to get a treat and he wouldn't touch his food. After he calmed down I noticed that he's also got razor marks, at least in 5 places, that indicate the groomers were rushing so fast their electric clippers caught his fur and cut it uneven. My sweet pup, not only physically and aesthetically came back to me in a state that is completely unacceptable but I don't even want to imagine how rough they had to have been with him to be this withdrawn and terrified this long after coming home. We regularly visit hospitals and nursing homes as a therapy aid so he is socialized to the point that being handled by strangers would not do this to him. My boyfriend already called the store to let them know we were not happy and after the employee made no apology we were told to come in the next day at 9:30AM for them to fix his tail. THE STORE ISN'T EVEN OPEN UNTIL 10AM. They are delusional if they think I'm letting their employees touch my dog again but I will be at that store bright and early to make sure they know that their behavior and treatment of my pup and as a customers will not be tolerated. I don't recommend trusting your pets to these people if they can't even treat them with care and dignity, let alone do an acceptable job at performing a service. Loo

Grooming prices and options as of 7/18/18

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13 years ago

Got my kingston the lion cut he looks so cute. He fells so much had alot of fur.She did a really good job thank you!!!

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10 years ago

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14 years ago

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Page 3 of 3

Ask the Community - Petco

Review Highlights - Petco

We have been to a few groomers and Brian is the only one Oreo is comfortable with.

Mentioned in 4 reviews

Read more highlights

Breyers' Canine Academy - Breyers and a Yellow Labrador Retriever on the Katy Trail

Breyers' Canine Academy

(19 reviews)

East Dallas

Bryers is a fantastic trainer. He helped us learn a completely new approach to training our dogs,…read moreand the results have been excellent. We now have a powerful puppy we can bring anywhere, thanks to his methods. I wholeheartedly recommend Bryers and trust him completely with my beloved Rottweilers.

Bubba is a 95 pound, seven year old pit bull. When I started training with Breyers, he was…read moreaggressive towards other dogs on walks, didn't follow commands the first or second time, and struggled greatly with vet visits due to his anxiety. I read Breyers' testimonials on Yelp and on Google, and I thought to myself, "This is too good to be true..." After working with Breyers, Bubba is calm on walks, walks directly next to me with no redirection, and has become a perfect gentleman at the vet! To say I was shocked with the results is an understatement. Breyers truly puts in the work, and helps you better understand your dog and their capabilities. He gave me the confidence to trust in Bubba again, and gave Bubba the skills to be the best dog he can be. I cannot rave about the results I've seen in him enough! The best part is, the longer we train and the more we work together on his skills, the better he gets! He was off leash in my front yard not too long ago, and came to me to get put on a leash with ease. If I could leave you with one bit of advice, it would be this: trust the process. Breyers is a professional with a successful training model, and it truly works if you have faith and are willing to put in the work. Bubba loves Breyers! Thank you for an excellent service, and for giving my dog back to me! You can teach an old dog new tricks!!

K9 Culture Dog Training

K9 Culture Dog Training

(16 reviews)

I am so thankful for K-9 Culture! We brought our 5 year old dog in for 6 sessions of day training…read morefor behavioral issues. I felt confident that we would be safe and taken care of. I loved that his trainer, Sadler we send us videos after every session showing us what they worked on and how we can implement at home. Sadler was absolutely amazing and I can't wait to join her group sessions!

K-9 Culture is THE place for dog training. We did a lot of research on finding a board and training…read moreprogram and were incredibly impressed with K-9 Culture. We sent our dog JULY  for their four weeks program and had a wonderful experience with the dog training program. When I attended the initial consultation, I was amazed by how large, clean, and over-the-top the facility was. The talk lasted 30 minutes, and we spoke for almost one 1hour. They were patient, and we explained all our goals, which we wanted our July to be trained on. Tyler worked with July. We received daily "Pupdates" and report cards that included videos, photos, and an overall update on his improvement. I could tell Tyler cared about July as if he was his doggie. We are so proud and thrilled about the progress July has made. TRULY AMAZING! July's confidence built up, and his personality came through by the end of the 4-week board and train program. We can't wait to attend group classes and continue to board and bring him back to see the K-9 Culture team! I Recommend K-9 Culture to anyone looking for training for their doggie. Thank you, K-9 team & Tyler, for all your hard work.

Positively Pups - Training with a broken leg was interesting!

Positively Pups

(18 reviews)

Two and a HALF STAR rating. Agree with reviewer Natalie V. and would NOT recommend for Board &…read moreTrain. It has been 10 days since I picked up my puppy and I have not received an email (as Victoria told me I would before I left), about what my puppy was supposedly trained on! She didn't have my email address HOWEVER, I emailed it to her the very next day bright and early and never got a response! I feel as though he wasn't trained on ANYTHING because when I picked him up, he was jumping on Victoria (what I wanted him to learn NOT to do) as well as chewing on his leash (wanted him to learn NOT to do that either!) I'm not a professional dog trainer but I know consistency is key when learning something new so it is a complete DIS-service to NOT know what to continue to train my puppy on! Also, during pick up and drop off she had just gotten home from doing one on one trainings else where so how is my puppy getting trained when she's not there?? I feel like I got gypped into the training part of the service. The pluses to this review/business is that Victoria's home is very well equipped for a dog or puppy with a double gated outside play area, plenty of toys, and just all around great environment to also get well aquatinted with other pups. She also responds very quick to text and is flexible with payments. She also makes sure your puppy's have current vaccinations to protect your puppy and others. She also offered to clip Chances nails before I left and gave him a trim around his eyes which I didn't ask for but, I appreciated it. It does take a passionate dog lover to open up your home and train a strangers dog so she gets a star for that for sure! Still up for debate if I would go back for boarding?

Victoria has officially saved my sanity--and probably my floors, rugs, furniture, and whatever…read moredignity I had left. Before she entered our lives, our sweet pup (Oakley) was essentially a tiny, furry sprinkler of pee and a landmine factory of poop. Every day was a new guessing game of "What's that smell?" and "Oh no... I just stepped in it, didn't I?" Enter Victoria, the dog whisperer / saint / wizard / actual angel disguised as a trainer. We sent our puppy to her for board and train, and I swear she sent back a completely different dog--one that pees OUTSIDE. I repeat: OUTSIDE. I don't know what kind of Hogwarts-level sorcery she pulled, but it worked. And that's just the beginning! My dog now knows how to sit like a proper lady, "leave it" like it's hot, and stay "quiet"like a ninja. The jumping to greet everyone like they owe her money? Way down. The nipping with those razor-sharp baby teeth? She taught her that humans are friends, not chew toys. That's all just bonus material at this point--my bar was literally "Please just don't treat the living room like a toilet." Victoria is amazing at what she does, truly. If you're on the fence about dog training, just do it. You might not get your life back, but you'll get your house back--and that's honestly better. THANK YOU, Victoria! You deserve a medal and maybe a cape!

Petco - petstore - Updated May 2026

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