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    Bark and Purr

    3.5 (62 reviews)
    Open 8:00 am - 5:00 pm

    Services - Bark and Purr

    Bath and groom only

    Bark and Purr Photos

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    Reviews With Photos

    Before
    Tammy D.

    Their kindness, gentleness and skill , all outstanding Badger was a pup getting his first real haircut. He was matted and they were able to fix him up without shaving him down. Excellent job!

    Alvin and Lulu leaving Bark and Purr.

    Kareem and his staff were very professional and welcoming. When I picked my babies up they looked happy and well cared for. I would definitely recommend them to friends and family. The staff had a great vibe and made everything run smoothly. Thank you

    My Pebbles
    Emily C.

    This is my baby, Pebbles. She is almost 19. I RARELY take her to the groomers because I hate the stress it puts on cats. But due to matting, I can only trust a groomer to help. I found this place which has MANY good reviews and when I called, the front desk was so sweet! Upon scheduling for the next day on August 10th at 1:30 pm, I informed them that she is a senior cat while giving all necessary details about new clients. All seemed well & once I met the groomer she seemed great. They called her the "Cat Queen." She even had paintings of her own cats. Then the receptionist called out to the groomer "She's 18!" She was immediately affectionate with Pebbles as she examined her which made me firmly believe that she would be well taken care of. Upon examining Pebbles, she informed us that due to pebbles' old age she would NOT be using shavers. That deshedding and a shampoo would be best and I agreed. I initially wanted a trim and mats cut off because her hair can get really scraggly & matted. It took longer than expected which is understandable, and once 3 hours was approaching we decided to head back and wait. The groomer said it would take an additional 45 minutes because a dog was too noisy nearby. My first thought once I saw pebbles was it seemed nothing was done. The groomer started explaining pebbles had multiple mats stuck on her tummy and while using a SHAVER (which I was confused about because we BOTH agreed a shaver would NOT be used) the shaver was pulling at her very thin skin. She showed me quickly the multiple wounds she sustained while trying to shave her and my heart sank. Once I grabbed her & examined her, I noticed the larger wound on her chest area that really got me. We went back and forth a bit out of confusion because I could not understand how or why this happened. I was shaking. While the groomer went on about a senior cat's thin skin which I am well aware of, she kept expressing how she wanted to "make me happy" and asked if I truly wanted her haircut I would need to be present. I told her REPEATEDLY it was okay because my head was only focused on getting Pebbles out. While holding Pebbles, the groomer was VERY persistent on cutting more of her fur even though I kept saying it was okay. While trying to continue grooming her in my arms, I kept saying it was okay and the groomer accidentally dropped the shaver on pebbles and said "I'm more nervous here than you are." The groomer told the receptionist to only charge a bathe and was still adamant about accepting that she made a mistake on Pebbles. I went straight to an Urgent Care. The vet said this was either done by scissors, or by her fur being ripped from her skin. No, I don't want to believe this could've been done by her bare hands but scissors made me believe that she might've tried her best at first without a shaver but something obviously went very wrong here. Pebbles did not need stitches, thankfully. She needed a skin glue procedure with ointment and antibiotics. The owner messaged me thus making me believe she felt guilty and is aware she made a mistake. I appreciate the response, but it doesn't make me feel any better for my girl. I am aware they've done very well with other babies, but I am extremely saddened the same could not have been done with mine. Whether it was negligence, trying to rush, or confusion I don't know & felt the groomer was trying to blame anything else but her own fault in the moment. I still cannot wrap my head around it. They knew all the details. I take FULL responsibility for entrusting she knew what she was doing. Thank you to the receptionist for being sweet throughout everything. This is more of a lesson well learned. Just letting other cat owners know.. Photos attached: Unfortunately, no photos were taken prior to the procedure because my main focus was her well-being. The photo is after her procedure which still shows how large her flesh wound was prior to being glued.

    Before grooming (shaggy Gus)
    Jamie M.

    We absolutely love Bark and Purr! They have done a wonderful job on our Labradoodle Gus. He has received the short "summer cut" and the winter longer cut. The shop is clean, front desk is kind and helpful, and Gus comes out smelling and looking great!

    My puppy Charlie looking spiffy with his new cut and bow tie. The service was great and the team friendly!  Somehow they always do well!

    I've been there a few times and they never disappoint! My pups always walk out happy and that's most important to me!

    Dog tethered to the grooming table while the place is CLOSED

    So I drove past this place last night, 8/31/24, around 8:00 pm. The business was DEFINITELY closed. So I was surprised when I saw a dog, a white poodle, still in the grooming room on the table TIED TO THE ROPE. Several other people stopped when they saw this as well, and someone called the number on the door. The owner said he would come up, and we stayed until he did. I fully expected him to take the dog to their kennel, as the dog was clearly being boarded, but nope! He just untied the dog, put a water bowl in there, and left it. This business is beyond dangerous. They clearly overbooked themselves and had no place to put the dog, so they just stashed him/her in the grooming room and literally forgot about it. If we had not driven by and seen this, who knows what would have happened. If the dog had jumped down from the table while still tethered to the rope, it would have hung itself. Absolutely negligent, to say the very least.

    Lincoln and Lola

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    2 years ago

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    2 years ago

    They do a great job and take good care of our pets! Prices are reasonable, and they always give their best advice.

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    1 year ago

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    2 years ago

    I've brought my toy poodle here numerous times. They have always been professional and easy to work with. And prices are reasonable.

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    3 years ago

    My puppers always looks amazing when I pick her up! Great staff. Very friendly and helpful.

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    3 years ago

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    5 years ago

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    2 years ago

    Very good normal I don't leave google reviews but the receptionist was very kind and helpful

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    5 years ago

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    4 years ago

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    11 years ago

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    5 years ago

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    3 years ago

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    3 years ago

    Great customer service as well as being understanding with my animal. 10/10 and highly recommend.

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    12 years ago

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    12 years ago

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    Page 1 of 2

    Ask the Community - Bark and Purr

    Review Highlights - Bark and Purr

    My dog Autumn sheds so much so I always go for any de-shedding service.

    Mentioned in 2 reviews

    Read more highlights

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    Canine Conversations

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    Canine conversation has helped me and my dog become even closer. Kinsey Rising is a top…read moreprofessional in the dog training world. I would trust no one else to handle my five-year-old male Rottweiler with such grace, compassion, and strength. I would encourage anyone who has a dog that needs any type of training to seek out canine conversations.

    Cheryl is the best. Seriously. We heard about her from a friend and when we meet for our free…read moreevaluation I knew she was gonna be our trainer. We live in Lake Stevens which is out of her travel range so we met at McCollum park in Everett for our sessions. We have a 6 month old Whippet and the web is full of information about how Whippets are not motivated to be trained, can never be trusted off leash, no training collars (they have thin necks), are very sensitive, etc. After reading all this I was left bewildered. I had trained our previous dog (Lab) but I felt like nothing I knew before would work on this dog and I hadn't even started! Cheryl put my mind at ease. She felt that a balanced approach (a gentler training collar with lots of positive reinforcement) was the way to go and how a dog is trained and what it can and can't do is up to the individual dog and its owner. We signed up for her Silver package and met twice a week for 5 weeks. After our first lesson I was so pleased I could cry. Just that lesson taught Dobby not to pull which was his biggest issue. From there he learned sit, down, come, place, heel, stay, not to jump up on people and just how to generally pay attention to me more than his surroundings. Its tough for him as Sighthounds see everything and are intensely interested. But he's come so so far. Cheryl never lost her cool, never lost her patience and she had a solution for every issue that came up. I had to bring my 4 kids numerous times as we homeschool and she was never (visibly) annoyed, even though they were sometimes quite annoying :) We did end up using an electronic collar and our last few sessions involved working with him on that. He has begun work off leash using this collar. It also helps make corrections at home when he doesn't have a leash on and is far away. I would recommend using the e-collar option if it fits into your budget. Its been really nice. I can't recommend Cheryl highly enough. We really enjoyed our time with her and Duke and her impact on Dobby and us will last a very long time. She enabled us to have a well-behaved dog that we can take anywhere. That's priceless.

    The Mutt Puddle

    The Mutt Puddle

    4.3
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    Today was the first day that I used The Mutt Puddle and I was extremely pleased with everything…read morefrom their response time, able to get my Koda in, the front desk and how Mariah took care of my sweetie. She did such a wonderful job with bathing and cutting Koda. I was extremely pleased and will definitely be going back. PS. Koda is 11 and was not stressed at all and very comfortable while getting groomed.

    **WARNING!!** Before You Trust The Mutt Puddle With Your Dog -- Read This First!!!…read more As a new customer, I recieved that red carpet treatment that makes you think you've finally found "the place." The lesson I learned this time is that the true character of a business isn't revealed when everything goes right. It's revealed when something goes wrong. My situation started with a grooming appointment. The Korean cut I requested wasn't what I received. However, that was not my biggest concern. A really bad grooming job grows back, and I could have easily laughed that off and moved on. What I couldn't overlook was that my tiny 5lb Maltese had a puncture wound (the size of a pencil tip eraser) under her chin and a belly covered in abrasions (guessing from hot clippers). When I got home and discovered the injuries, I emailed TMP immediately. I expected: concern for her well-being and a sincere effort to make things right. Instead, I got a lengthy email about "miscommunication" regarding the grooming. I got an apology. What I didn't get was the one thing I was looking for: genuine human concern for my injured dog. Accidents happen. A mistake and owning it does not automatically lose a customer. The solution was never complicated. A simple acknowledgment (regardless of how it happened). My tiny dog came home hurt and that mattered. A refund as a gesture of respect. Before writing this review, I posted this scenario online in a small dog group. I asked a few simple questions: Would you be upset by these injuries? Is "sorry for the miscommunication" enough? Should a refund be offered? Would you return? The majority of the people who responded to the survey are dog lovers, breeders, rescue shelter owners, show dog handlers, vets and professional groomers who unanimously agreed that they would be upset and that they would not return. Several professionals commented that while accidents can happen, transparency and accountability matter. One comment stood out above all the others: "When I read the salon's response, I don't see a groomer saying, 'I'm concerned about Tina.' I see a business saying, 'You can't prove this was us.'" That perfectly captured what I had been struggling to put into words for this review. David Vargas from TMP responded to that online post. Instead of empathy, there were disclaimers. Instead of a heartfelt attempt to make things right, there was a carefully crafted argument about why I shouldn't feel the way I do. He accused me of painting the business in a bad light. No. I simply described what happened and how it was handled. When your instinct is to defend your reputation instead of showing concern for an injured animal, the picture pretty much paints itself. This experience was extremely upsetting for my family, traumatic for our Tina, and I worry about her demeanor when I take her to a new groomer. She's such a tiny baby and to minimalize our situation has been heartbreaking. Our pets rely entirely on us to protect them and on the professionals caring for them to uphold the trust placed in their hands. For all animal lovers, that trust is sacred. One of the most concerning things I discovered after this experience was The Mutt Puddle's liability policy. Their policy (search for it online) states; that pet owners assume all responsibility when leaving their pets in the salon's care and that The Mutt Puddle and its staff will not be held responsible for injuries, deaths, medical bills, clipper burns, cuts, stress-related issues, or nearly any other problem that may arise during grooming. Reading this after my little girl was injured helped me understand why David Vargas response was defensive .. rather than showing (on a case by case basis) concern for my dog and respect for me as a valuable client. I understand that policies exist BUT they should protect everyone involved, not one sided AND they should never replace compassion, responsibility, and concern for an animal's well-being. New and existing customers should read their policies carefully and decide for themselves whether that reflects the kind of care they want for their pets. We've lost complete trust in The Mutt Puddle and will not go back. They have taught me the difference between customer service and reputation control. Good luck with that business model.

    Bark and Purr - groomer - Updated July 2026

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