I left a healthy dog for a 2 day stay. Picked ip my dog sick, diagnosed with Kennel cough. Owner refused to take any responsibility or offer any compensation on Vet bill. My dog was extremely thirsty and hungry upon pick up. Noted my dog is not around any other dogs or animals at any time and stays with me 1 owner. read more

Lucky Paws Pet Lodge and grooming business is wonderful! My Corgi, Archie, and I had an excellent grooming experience. Thank you John (Groomer). Archie looks so handsome. read more

Love this place for my spoiled knucklehead of a dog. Jackie and Ashley always treat George Jones like a king! Johnny keeps him clean (which isn't easy with him being white)! All around a great place. read more

Lucky Paws Pet Lodge - A tired ass dog after daycare - Pet Groomers Near Me - Allen, Texas

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Friendly, convenient and good services. They check my dog shots and provide pictures and video of our dog .

Great service ! Had my dog for boarding, day care and grooming. Always had amazing service from the team.

My baby is so happy every time we take her to Lucky Paws!! Last time I traveled I left Mia there for 2 weeks and It was an amazing experience, they sent me pictures and I could tell she was having a great time, when I picked her up she didn't want to leave! I also asked for a full grooming and she smelled and looked so amazing!! Totally recommend it! The staff and owners are so passionate about dogs and they are so nice with them. But the best thing is that my dog loves it there and has a great time with her friends at the daycare, she returns so tired and happy. Definitely the best place to take your best friend, I would trust them without a doubt! read more

Lucky Paws Pet Lodge - Dog Grooming and dog bosrding - Pet Groomers Near Me - Allen, Texas

My dog LOVES Lucky Paws! I've used them for Boarding as well as doggie day care. All the staff are loving and you can tell they enjoy being there and caring for the animals. I just know my Brodie is in good hands when he gets so excited to hear "wanna go to lucky paws?" This place is great for summer time too where when it's too hot outside, they can play indoors with the air conditioning at this place. read more

Winnie loves going to Lucky Paws!! The owners are so sweet.. Jackie made sure to give Winnie her ear drops during one of her recent boarding vacays... John the groomer is awesome. He takes great care with the dogs. He is calm and knowledgeable.. Winnie loves her new summer "doo". We'll definitely be back!! read more

GREAT customer service!!! they were so nice and took the best care of my little bestie. he is a handful to bathe and trim nails, and they were so patient and kind w him. read more

Lucky Paws Pet Lodge - Elvis felt so good after his deluxe grooming appointment! - Pet Groomers Near Me - Allen, Texas

I can not say enough about this place. I will not go anywhere else. The owners and everyone that works there are so kind and caring. My dog can just hear "Let's go to Lucky Paws" and she's running to the door. John, the groomer, is hands down the best I have ever been to. So kind and gentle with my fur baby (and sadly I have brought him some challenges). You can tell your dog loves the place when they march in and immediately try to go straight to the back without a second glance at you. read more

Always treat my dogs very well. Prices seem competitive. I like how my dogs can stay together when I'm out of town

The staff is wonderful and always takes good care of my dog when I leave her for boarding. The groomer does a fantastic job on my pugs nails - better than the vet does! read more

We were greeted at the car when I was dropping my dog, Bandit, off for his first stay. Super friendly staff. Bandit seemed to really like being there. He was taken right out to play with the daycare dogs. Very attentive people, connected through email as I was traveling out of the country. Sent pictures of him. Can not recommend any higher. Everyone that works there seems to love dogs and that is so important. I have not tried any of their other services, but they are a full service facility. Prices are extremely reasonable. They even washed his doggie bed that I left for him!!! Will be using again, for sure. read more

This updated review is specifically for the owner. What a loving girl she is. Our boy did in fact have an infection but with no hesitation Maddie offered to pay all of our boy's vet bills and assured us that she would investigate how and why this happened. She has also continuously checked in with our family to see how he's doing and that's something you don't find. She has most certainly proved to us that she's the exact kind of person you want your fur babies to stay with! Hopefully this was just a bad luck thing for our pup, perhaps the kennel had a sick pup or maybe it's time to upgrade the space? Thank you for your love and concern Maddie. read more

Lucky Paws Pet Lodge - Dried saliva (or possible infection) that hasn't gone away for the past 2 days. - Pet Groomers Near Me - Allen, Texas

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Taken my beautiful girl here twice, once for just a nail trim and once for a full groom. I had pretty specific directions for how to cut her because of her breed and the groomer did a perfect job. Highly highly recommend the groomer here. read more

Lucky Paws Pet Lodge - Pet Groomers Near Me - Allen, Texas

John the groomer butchered my poor Sheepadoodle. After ensuring me he knew how to cut a doodle and I shared 3 photos of what he was SUPPOSED to look like, he still shaved him naked leaving no beard, eyebrows or fluff . Please BEWARE! read more

Love this place! My dogs go to daycare every day. I can tell that they take care of my babies very well. Because my dogs wake me up in the morning and telling me that they are ready to go. When I pick them up, their faces look like they are not ready to come home. After we come home, they just sleep til next morning. I guess they play hard and tired. My large breed puppy becomes crazy and have to deal with her only on Sunday because daycare service close on Sunday. I'm so glad that I found great day care place!! read more

Nothing special, ok service. There have been different owners, and usually a faint to strong weed smell when you are in there.

We have a 7 month old German Shepard as with many puppies she tends to bark at people she doesn't know. We got told that they think she is an aggressive, out of control dog, who lunges at people to try to bite them and she needs to be muzzled. This is the same dog that spends time with 6 month old kids letting them grab snd hit her and nothing happening. We got told that she is simply to big of a dog to be a energetic puppy who's still in training. They said they can not handle her. So If you have a puppy of a larger breed I would stay away from here as they told us they can't handle larger breed dogs. read more

I brought my dog here for daycare and before the end of the day my dog was hurt. I went to go pick up my dog and I wanted to know why she was bleeding and the staff said that it was just rough play. It look like a piece of her skin was scraped off and I was not very happy. Another time I came in and they had a dog loose and they were trying to catch the dog. Another time they we're walking my dog on the leash and somehow my dog got out and ran into the parking lot I was mortified. I did speak with the owner and he denied any of these things ( I saw it with my own eyes when I had got into my car to drive off I saw my dog run into the parking lot). I have pictures to prove that my dog was injured while under their care! Of course the owner had treated me horribly and denied everything that happened even though he is the one that point the ointment to stop my dog from bleeding. read more

I've taken my beloved dog to many groomers in the area. None measure up to Lucky Paws. The groomer Josh (I believe that was his name) is next level with his kindness and love for pets. He listened to my requests and did a beautiful job on my pup. Also the prices are competitive and not to mention the place is well maintained and my dog comes home smelling clean and happy. Love this place and will be a repeat customer! read more

This place is so great. I've been a customer with them for years, and they've taken such good care of my dog every time she stays with them. Her tail starts wagging every time she walks in! That's how I know they are so good to her. :) read more

I have used this business many times now, once with the previous owner (Maddie) and the rest with the new staff, and all visits have been positive. My dog just loves to go there and play with the other animals and staff. Everyone that I have seen that interacts with my pup seem to truly be animal people who enjoy their work. The new staff has been better from a business standpoint, as before it could be difficult to get someone to answer a phone or email, but the new owners seem to have made this a priority as that has shown marked improvement. Only downside is no outside play area, which I understand is beyond their control. read more

I just want to say that I LOVE this place! We recently boarded our old, diabetic dog while we went out of town. Unfortunately, she had a seizure and passed while we were out of town. I want to be clear that this was no fault of Lucky Paws. It was just her time. However, the owner of Lucky Paws was absolutely amazing and kept us up to date on everything that was going on with her at the vet's office. She was compassionate and went above and beyond in our time of grief and need. We felt absolutely horrible that we couldn't be there with our dog in her final hours, but Maddie was with her til the very end, comforting her and us as well. From the bottom of our hearts, we really appreciate your kindness for Rosie. You have no idea how much easier you made this on us since we couldn't be there ourselves. We now have rescued a new dog, and I won't take him anywhere else for grooming, daycare or boarding, except Lucky Paws!! read more

I just picked up our Shepherd mix from the groomer, John, and am very thankful him! He was very patient and let us know that our pup doesn't like his nails trimmed and buffing was better. I am most definitely going to be going back for grooming needs. Everyone was super friendly and helpful there! read more

Excellent service and wonderful employees. I bring my two dogs here for daycare when I know I'm going to have a long day at work. They are extremely convenient and very caring. They got to know both of my dogs and me very quickly and always know our names. The facility was nice and clean when I got to inspect it but it is a bit on the small side. Yes, there are facilities with huge outdoor pastures but you're also going to pay an arm and a leg for those. My dogs? They don't care where they are...they just want to play with other dogs and people and get a lot of attention, and that is what they get here. I bought a pack of daycare passes to save some extra dollars and they were one of the better deals in town. There was a place with a better price and facility but they weren't located near the freeway so that was a dealbreaker for me. This place also offers grooming. The groomer is a positively lovely girl. The price is solid and she does a good job. I'm super particular about how my poodle is groomed though so she isn't my regular groomer, but if I had any other breed I'd feel confident taking them here. I was running a few minutes late one night and they were able to accommodate me so that I could get my dogs just a few minutes after closing time and I really appreciate them being able to take care of me like that. I highly recommend this place as a daycare, boarding, or grooming facility for your pups. My dogs practically leap out of the car when we pull into the parking lot here....they love it. read more

The new owner and staff at Lucky Paws ARE as good as it gets in the pet care industry. I have never experienced more care and love for my dogs. Mark is fantastic, spending long hours at the facility to ensure pets are taken care of and having staff available bright and early the next morning! My three dogs are all extremely clean and happy when they return from visiting Lucky Paws! We will definitely be sticking with these guys! Adrienne read more

I am so glad I found Lucky Paws. The owners and employees are sweet and take great care of their guests. I love that they allow us to bring toys and comfort items from home. Their prices being reasonable is the added bonus! I highly recommend! read more

Madi has been such an amazing part of our family. She has gone above and beyond and always checks on Oliver. I'm so sad she's leaving. The other workers have been amazing. I met the new owners today and I wasn't impressed. I got a bad feeling and didn't approve of the way they interacted with my dog Oliver. He's the sweetest dog and they shouldn't be trying to pull back on his leash or try to grab his tail. read more

I used this facility one time. When you walk in te receptionist/dog carer Was burning incense to cover the smell. I wanted to see where the dogs were and she didn't want me to. I opened the door and the stench was overwhelming! They had a small area and a bigger area. Both were jammed full. I will report then because it's no place to leave a pet. read more

Shampoo want thoroughly washed out and caused her skin to dry out. I had to rinse my dog again. I also had to brush her out again like she never received a deshedding blowout to get out all the excess hair. The one thing they did right was trimming her nails. read more

Bailey, our lab, loves Maddie!! It is so obvious she and staff at Lucky Paws are animal lovers! I'll use them every chance we get!

Excellent service from John. My dog was shaved and she looks great. John the groomer was extremely nice and the prices was very reasonable. I will be going back. read more

I chose to try this spot out based on the mostly positive Yelp reviews, but it was a terrible experience for us. In fairness, I attempted to contact the owner twice to discuss my concerns prior to leaving a negative review, but he was never available and I never received a return call despite leaving my number with whomever answered the phone each time. I took my small Yorkie here to be groomed in January. Upon picking her up, first they stated that because her coat was so oily they could not get her fur as clean as they should. She stated that they had even bathed her in Dawn. I thought this was weird since no previous groomer had ever had an issue, nor do we have an issue when she is bathed at home. The grooming itself was just ok. Her hair wasn't cut evenly, but it wasn't horrible. Two of her nails (on different paws) did not get clipped. They are cheaper than other places around, so I guess you get what you pay for. All that being said, it wasn't a bad grooming job - just not great. I could have dealt with that, but what happened next is my issue. A few days later, my dog got extremely sick. Wheezing, lethargic, not eating. We took her to the vet to find that she had kennel cough - mind you she was current on her vaccinations including kennel cough and this was the only place she'd been outside of our home. She was very sick and required two vet visits to get different medications to knock it out. She was so sick that I had to leave her with family during the day because I was afraid to leave her at home alone while we were gone to work/ school. The very disturbing part is that Lucky Paws Pet Lodge NEVER requested my dog's shot records which tells me that there are probably multiple dogs there who's vaccinations have not been confirmed to be up-to-date. This was our first visit there so there was nothing on file ahead of time. Clearly others are pleased with the service they receive, but if you go here just know that your dog could be exposed to dogs who may or may not be up to date on their shots since they are not requesting records as they should be. read more

I looked at this place for boarding my dogs but left feeling extremely upset and bad for all the dogs in their care. I actually cried on my way home thinking of them there. The conditions were terrible with several dogs forced to lay in their own feces due to cramped kennels that hadn't been cleaned. There were several dog feces and urine in the group play area. The smell was overbearing. This place should be shut down ASAP. Please don't send your dogs here. read more

Love this place! The new owner, Maddie is so helpful and personable! We are taking our dog here for the second time and she absolutely loves it. Super clean facility and they also bath your dog while they stay there. Our new favorite place. You know its a good place when your dog is pulling on the leash to get in there! Thanks Lucky Paws!!! read more

Lucky Paws did a great job watching Bama this weekend! He had so much fun the first day at day care he ran back there again today when we dropped him off! Thanks taking care of Bama!!! We will definitely visit again the next time we are in Allen! read more

Very happy with this place! Mark and his staff are great and extremely helpful! Both my dogs get super excited as soon as we turn into the plaza and usually just run in! They are wiped out when they get back home...can't ask for more! read more

We LOVE Lucky Paws, the Owner Mark & Kristina that works the front desk. I have been taking my English Bulldog there once every other week for about 4 Months. We wanted her to get some interaction with other dogs and Exercise. Anyone that knows Bulldogs knows they could care less about exercise =). Muttley nearly jumps out of the vehicle when she gets there & we have to DRAG her out of the front door when we pick her up. She whined all the way home when we left last week ( I will have to record this for future updates.. NOT KIDDING !) We have not had any Grooming done bc Muttley was booted out of the Banfield grooming department ( she has an issue with dryers and too much going on ) so I can't comment on that. I have never "boarded" Muttley over night ( she is just a 1 1/2 ) & I missed Holidays with the Family last year bc I would not board her as my mother in law suggested ( that's another review ... ha ! ) I am seriously thinking I could leave her a day or 2 & she wouldn't even know we left .. hope this helps any future customers. read more

Lucky Paws Pet Lodge - Muttley & Friends =) - Pet Groomers Near Me - Allen, Texas

We took our dog delilah there for boarding this weekend while we were out of town. This was her first time being boarded so we were nervous of how she would do. We also had her groomed while she was there. I had done some price checks at other boarders in town and lucky paws was the most reasonable. There grooming fees were good too. We had a very happy, clean dog at pickup time! read more