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The Mutt Puddle

3.4 (89 reviews)
Closed 8:30 am - 5:00 pm

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Services - The Mutt Puddle

Full grooming

Pet haircut

The Mutt Puddle Photos

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Reviews With Photos

Robyn L.

Finding Mutt Puddles and Ragina 8 years ago has been a God sent. Our first visit, we were a "walk-in" with me in tears from anxiety of a previous groomer. Ragina came from the back area providing empathy to calm me. She approached me with passion, explained the services needed and asked me to trust her. She assured me Honey will have the best care and I will love her grooming. Our HoneyBun became a weekly client at Mutt Puddles from that day and Regina became a special person to our family. Honey loves the beautiful compliments - aka attention from people petting her. When asked, we refer friends and strangers to ask for Ragina at Mutt Puddles not only to receive appropriate grooming services, but also because Ragina is so passionate about the wellbeing of your fur-family member.

Sunny!
Kaelynn F.

Mutt puddle did a great job with Sunny! His groomer did amazing on his trim, nails and wash! I would highly recommend!

This was before cut
Ragina S.

Absolutely wonderful staff and groomers are very knowledgeable my pup never looked so good and was happy ! Tara is great with explaining everything and ragina the groomer is fantastic!

He's so clean and soft!!!

My dog rolled in something gross and this was my first time using the Mutt Puddle self-wash. Jaunna, the front desk girl, was so helpful, showing me how to use everything. That definitely helped my dog and me feel comfortable. I got him all clean, he looked and smelled so much better. It was so worth using their tubs than bending over my bathtub and making a huge mess at home. Totally worth it for a soft, fluffy, clean dog! Thank you!

Sonia S.

A couple of months ago I left a bad review for this place because it deserved it. Previous owner had run the place down. I heard they were in the process of selling but was not told who would buy it. I am pretty sure the new owner is one of the groomers and she is great! Everything customer service needs!! I am back because my dogs and I loved the majority of the staff. Over ten years coming to this place and NEVER did I have the problems I had with who ever was the last owner. The original bad review is at the bottom, because this is an update, don't want people thinking I've gone entirely nuts leaving 1 star then 5.... ***Sending good vibes to new owner, hope your business is prosperous so you never have to sell. This place used to be amazing, my oyó had beeb coming here for 11 years and some where along the lines they've changed ownership 1 too many times and the service is horrible they don't do their groomers justice because they're running away long established clients. I guess having 3 of my dogs groomed monthly doesn't mean anything to them at this point. It's too bad, my friend takes her pup to bubbles and bones and has for a long time. I guess going to try the

Here you can see along the rid are how uneven he was groom along with his ears and head

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11 days ago

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Miriah P.

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3 days ago

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Miriah P.

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22 days ago

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Miriah P.

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13 days ago

Mariah went above and beyond to help with my two dogs explaining the service as well as the process. Great place.

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Miriah P.

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1 year ago

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5 months ago

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1 year ago

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Miriah P.

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5 months ago

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Miriah P.

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1 year ago

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1 year ago

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8 months ago

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2 years ago

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2 years ago

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Miriah P.

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1 year ago

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1 year ago

Everything!!! Place is clean. Staff are very sweet and caring! Do great job with listening to my grooming requests

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1 year ago

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1 year ago

The staff and groomers are always friendly and professional. Our girls are always well taken care of & look great after their appointment.

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Miriah P.

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2 years ago

Came recently for my dog and the staff were really friendly and the groom was phenomenal!

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2 years ago

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6 years ago

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4 years ago

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3 years ago

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4 years ago

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9 years ago

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3 years ago

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7 years ago

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3 years ago

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4 years ago

Ragina did an amazing job on Bart our pretty tabby cat for his summer shave down. Thanks so much! He looks great and is a happy kitty now.

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Miriah P.

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4 years ago

Ragina is an amazing groomer and I trust her more than anyone to take care of my fur babies. Very pleased with her service!

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3 years ago

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7 years ago

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13 years ago

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13 years ago

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7 years ago

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7 years ago

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7 years ago

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8 years ago

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5 years ago

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4 years ago

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Ask the Community - The Mutt Puddle

Review Highlights - The Mutt Puddle

Ragina is an amazing groomer and I trust her more than anyone to take care of my fur babies.

Mentioned in 4 reviews

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The Mutt Puddle

The Mutt Puddle

4.3
(116 reviews)

Today was the first day that I used The Mutt Puddle and I was extremely pleased with everything…read morefrom their response time, able to get my Koda in, the front desk and how Mariah took care of my sweetie. She did such a wonderful job with bathing and cutting Koda. I was extremely pleased and will definitely be going back. PS. Koda is 11 and was not stressed at all and very comfortable while getting groomed.

**WARNING!!** Before You Trust The Mutt Puddle With Your Dog -- Read This First!!!…read more As a new customer, I recieved that red carpet treatment that makes you think you've finally found "the place." The lesson I learned this time is that the true character of a business isn't revealed when everything goes right. It's revealed when something goes wrong. My situation started with a grooming appointment. The Korean cut I requested wasn't what I received. However, that was not my biggest concern. A really bad grooming job grows back, and I could have easily laughed that off and moved on. What I couldn't overlook was that my tiny 5lb Maltese had a puncture wound (the size of a pencil tip eraser) under her chin and a belly covered in abrasions (guessing from hot clippers). When I got home and discovered the injuries, I emailed TMP immediately. I expected: concern for her well-being and a sincere effort to make things right. Instead, I got a lengthy email about "miscommunication" regarding the grooming. I got an apology. What I didn't get was the one thing I was looking for: genuine human concern for my injured dog. Accidents happen. A mistake and owning it does not automatically lose a customer. The solution was never complicated. A simple acknowledgment (regardless of how it happened). My tiny dog came home hurt and that mattered. A refund as a gesture of respect. Before writing this review, I posted this scenario online in a small dog group. I asked a few simple questions: Would you be upset by these injuries? Is "sorry for the miscommunication" enough? Should a refund be offered? Would you return? The majority of the people who responded to the survey are dog lovers, breeders, rescue shelter owners, show dog handlers, vets and professional groomers who unanimously agreed that they would be upset and that they would not return. Several professionals commented that while accidents can happen, transparency and accountability matter. One comment stood out above all the others: "When I read the salon's response, I don't see a groomer saying, 'I'm concerned about Tina.' I see a business saying, 'You can't prove this was us.'" That perfectly captured what I had been struggling to put into words for this review. David Vargas from TMP responded to that online post. Instead of empathy, there were disclaimers. Instead of a heartfelt attempt to make things right, there was a carefully crafted argument about why I shouldn't feel the way I do. He accused me of painting the business in a bad light. No. I simply described what happened and how it was handled. When your instinct is to defend your reputation instead of showing concern for an injured animal, the picture pretty much paints itself. This experience was extremely upsetting for my family, traumatic for our Tina, and I worry about her demeanor when I take her to a new groomer. She's such a tiny baby and to minimalize our situation has been heartbreaking. Our pets rely entirely on us to protect them and on the professionals caring for them to uphold the trust placed in their hands. For all animal lovers, that trust is sacred. One of the most concerning things I discovered after this experience was The Mutt Puddle's liability policy. Their policy (search for it online) states; that pet owners assume all responsibility when leaving their pets in the salon's care and that The Mutt Puddle and its staff will not be held responsible for injuries, deaths, medical bills, clipper burns, cuts, stress-related issues, or nearly any other problem that may arise during grooming. Reading this after my little girl was injured helped me understand why David Vargas response was defensive .. rather than showing (on a case by case basis) concern for my dog and respect for me as a valuable client. I understand that policies exist BUT they should protect everyone involved, not one sided AND they should never replace compassion, responsibility, and concern for an animal's well-being. New and existing customers should read their policies carefully and decide for themselves whether that reflects the kind of care they want for their pets. We've lost complete trust in The Mutt Puddle and will not go back. They have taught me the difference between customer service and reputation control. Good luck with that business model.

The Mutt Puddle - groomer - Updated June 2026

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