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    Pet's Envy Mobile Pet Spa

    4.8 (13 reviews)
    Closed Closed

    Services - Pet's Envy Mobile Pet Spa

    Bath and groom only

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    2 years ago

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    7 years ago

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    8 years ago

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    4 years ago

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    6 years ago

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    11 years ago

    Helpful 2
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    8 years ago

    Helpful 1
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    6 years ago

    I highly recommend Pet Envy. Kayla did a great job grooming our fur baby. It was much less stressful on our old girl.

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    9 years ago

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    11 years ago

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    10 years ago

    Best groomer we've ever had! I highly recommend her! Definitely give her a ring to schedule an appointment.

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    8 years ago

    Arrived on time and turned my mutts into a King and Queen!

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    11 years ago

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    Review Highlights - Pet's Envy Mobile Pet Spa

    Kayla did a great job grooming our fur baby.

    Mentioned in 2 reviews

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    The Mutt Puddle

    The Mutt Puddle

    4.3
    (115 reviews)

    Today was the first day that I used The Mutt Puddle and I was extremely pleased with everything…read morefrom their response time, able to get my Koda in, the front desk and how Mariah took care of my sweetie. She did such a wonderful job with bathing and cutting Koda. I was extremely pleased and will definitely be going back. PS. Koda is 11 and was not stressed at all and very comfortable while getting groomed.

    **WARNING!!** Before You Trust The Mutt Puddle With Your Dog -- Read This First!!!…read more As a new customer, I recieved that red carpet treatment that makes you think you've finally found "the place." The lesson I learned this time is that the true character of a business isn't revealed when everything goes right. It's revealed when something goes wrong. My situation started with a grooming appointment. The Korean cut I requested wasn't what I received. However, that was not my biggest concern. A really bad grooming job grows back, and I could have easily laughed that off and moved on. What I couldn't overlook was that my tiny 5lb Maltese had a puncture wound (the size of a pencil tip eraser) under her chin and a belly covered in abrasions (guessing from hot clippers). When I got home and discovered the injuries, I emailed TMP immediately. I expected: concern for her well-being and a sincere effort to make things right. Instead, I got a lengthy email about "miscommunication" regarding the grooming. I got an apology. What I didn't get was the one thing I was looking for: genuine human concern for my injured dog. Accidents happen. A mistake and owning it does not automatically lose a customer. The solution was never complicated. A simple acknowledgment (regardless of how it happened). My tiny dog came home hurt and that mattered. A refund as a gesture of respect. Before writing this review, I posted this scenario online in a small dog group. I asked a few simple questions: Would you be upset by these injuries? Is "sorry for the miscommunication" enough? Should a refund be offered? Would you return? The majority of the people who responded to the survey are dog lovers, breeders, rescue shelter owners, show dog handlers, vets and professional groomers who unanimously agreed that they would be upset and that they would not return. Several professionals commented that while accidents can happen, transparency and accountability matter. One comment stood out above all the others: "When I read the salon's response, I don't see a groomer saying, 'I'm concerned about Tina.' I see a business saying, 'You can't prove this was us.'" That perfectly captured what I had been struggling to put into words for this review. David Vargas from TMP responded to that online post. Instead of empathy, there were disclaimers. Instead of a heartfelt attempt to make things right, there was a carefully crafted argument about why I shouldn't feel the way I do. He accused me of painting the business in a bad light. No. I simply described what happened and how it was handled. When your instinct is to defend your reputation instead of showing concern for an injured animal, the picture pretty much paints itself. This experience was extremely upsetting for my family, traumatic for our Tina, and I worry about her demeanor when I take her to a new groomer. She's such a tiny baby and to minimalize our situation has been heartbreaking. Our pets rely entirely on us to protect them and on the professionals caring for them to uphold the trust placed in their hands. For all animal lovers, that trust is sacred. One of the most concerning things I discovered after this experience was The Mutt Puddle's liability policy. Their policy (search for it online) states; that pet owners assume all responsibility when leaving their pets in the salon's care and that The Mutt Puddle and its staff will not be held responsible for injuries, deaths, medical bills, clipper burns, cuts, stress-related issues, or nearly any other problem that may arise during grooming. Reading this after my little girl was injured helped me understand why David Vargas response was defensive .. rather than showing (on a case by case basis) concern for my dog and respect for me as a valuable client. I understand that policies exist BUT they should protect everyone involved, not one sided AND they should never replace compassion, responsibility, and concern for an animal's well-being. New and existing customers should read their policies carefully and decide for themselves whether that reflects the kind of care they want for their pets. We've lost complete trust in The Mutt Puddle and will not go back. They have taught me the difference between customer service and reputation control. Good luck with that business model.

    Plano Dog Grooming

    Plano Dog Grooming

    4.2
    (174 reviews)

    I've been going to Lucky dog groomers for years. They had a ownership change a couple of years ago…read moreand lost the receptionist who we all really adored goodbye Miss Lisa. Over the last couple years. The service has gone downhill here. They are constantly getting new groomers and you don't have a consistent experience. At the time you get somebody who doesn't know what they're doing and the other half of the time it looks great but it's just not consistent. Now I went and visited with the owner there and got up charged for silly things that I've never been charged before before despite going there every month for probably five years. Myself and many other customers are looking for a new place to go. You probably should too.

    I'm very disappointed with the service and communication at Lucky Dog Grooming. This is the second…read moretime I've had a 7:00 AM appointment, and both times I was misled by the manager. On this occasion, I was told the delay was due to flooding and traffic, but it was only light rain--and it quickly became clear these were just excuses. When a groomer finally arrived at 8:00 AM, I asked if they were scheduled for 7 or 8, and they told me they always start at 8. So why was I booked for 7 AM? To make matters worse, when I asked if my dog would be taken next, the manager initially said yes, but after a conversation between the groomers, she changed her story and claimed they had 8 AM appointments ahead of mine--even though my appointment was at 7 AM. It was frustrating and confusing. I had to request to the customer directly if it was ok if my 7am appointment could go first. There was also a dog in a crate in the back crying for over an hour--yet another example of poor care and lack of consideration. As I waited I saw 4 more dogs get dropped off all for appointments that already had multiple dogs waiting for the two groomers. Honesty and communication are essential in any business, but especially one where people are trusting you with their pets. The manager not only gave misleading information but also consistently fails to respond to messages or communicate clearly--except when it comes to offering excuses that aren't true. I won't be returning.

    Eagle Stadium Dog Grooming

    Eagle Stadium Dog Grooming

    3.6
    (31 reviews)

    Amanda is the friendliest, most patient Groomer I have used in 18 years. She is very welcoming to…read moreme & my pet, she takes time to listen to what kind of cut I want every 3 months & explains any issues she had plus answers all of my concerns (ie: PET's sensitive nails). Eagle is the only pet shop I have used since I found them. Everyone there is awesome and today I met Leah (front desk). I can't say enough about Eagle Grooming & the way they care for animals. If you ever had a problem with them, take the time to see what they have to say about that issue & let them fix it. I guarantee even the owner will help you! Groomers work VERY HARD their money & they have BILLS TO PAY just like we PLEASE give them A BIG TIP TOO.

    When I first came in, the first thing I noticed was pee spots everywhere. The place did not seem to…read morebe cleaned often. The lady upfront did not greet me, she walked away from me after minutes of me waiting for help,ignoring me, and I had to continue to wait for another worker to help us. Once they brought my dog back, I noticed how shaky she was. My dog had been to other groomer places and always had feedback that she was quiet and friendly. But for some reason, one of the workers complained that my dog was screaming the whole time, and even her leg being lifted up, she was screaming. That isn't normal at all, and not only that, when they first took her away, they put her in a back room to a cage with other dogs barking around. Now since I had my dog back, she's been shaky at times, and flinches when I try to pick her up. There was blood out of her mouth, and the eye area is raw, and hurts whenever touched.

    Pet's Envy Mobile Pet Spa - groomer - Updated August 2026

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