Always do an excellent job with my two big labradoodles! They are fast, thorough and never give me…read morea hard time about matting, etc.

They did great! This was my first time coming here and they did amazing with my dog. Recommendread more

Amazing! My Charlie is so soft, fluffy, and happy!! He smells so good too! Great job and I would…read morerecommend!!

Very small service area. Not the least bit flexible. No questions asked, just a very quick…read morerejection.

Our go to place for birthday treats for our pups! It's always a pleasant experience coming in!read more

Came here for dog treats to buy as a gift. Employees were helpful with suggestions. Ended up with…read morewatermelon juice and a cookie.

Horrible horrible horrible. I adopted a kitten from them February 1, 2026. I specifically asked if…read morehe had been tested for FELV and Leukemia and was told YES. I needed to know this since I have a cat that is positive so I asked them mutilple times. Well, guess what THEY LIED and do not care. I have been thru Operation Kindness many times but not anymore. In addition, he had a tape worm.

Great pet store with many varieties of toys, tears and food. However bummed they stopped carrying…read morethe brand I used to purchase for my doggie, right when I was so close to getting a free bag too! Three stars rating is due to the uncleanliness in the bathing area. Disappointed to see the area dirty in between clients. Never used the self bathing services again.

It's been 6 or so years since we first arranged a stay for our puppies at Rover Resort in Mckinney…read more We have 2 Yorkies and we always use a resort for their stay while we are on vacation. Other places, don't have the attention, facilities, and in many ways, personalized attention we receive at the Rover Resort. We leave them with the peace of mind that they will be treated as guests at the resort and not just as another boarding place. The staff is amazing, they are customer oriented, respectful with their guests and owners and overall, you can see and feel their goodwill and commitment to ensure our pets have the best experience. Our puppies are now much older, and they are treated with love and care. As long as we are allowed to enjoy our puppies, we will have them stay at Rover Resort. This way, we can enjoy our vacation with peace of mind. They really are the best of the best.

The price increases here are not commensurate with an increase in service quality…read more Your mileage may vary.

The Mutt Puddle is hands down the best grooming spot I've found in North Dallas .. after doing my…read moreusual deep dive (calls, prices, reviews... the whole investigation), their recommendations encouraged me to call. David (the kind voice that answers the phone) sold me on their vibe! I love that they are passionate about dogs (including Give Back efforts), appointments are set aside specifically for your dog, prices are reasonable, and their policies to ensure you are happy is amazing. The staff is so friendly and kind, its honestly refreshing. I didn't have any anxiety about leaving my girls. Miriah groomed my two Maltese girls perfectly, exactly what I asked for, a Korean cut with a few tweaks, they look amazing! We did a full groom plus nails... the works. This salon is our new groove.

They're absolutely the sweetest. My little Coco loves to go and get her blueberry facial and…read moregrooming here. She always comes back smelling and looking great.

I have taken my dog here to be groomed twice and both times I have been pleased. He seems to enjoy…read morethe place and is no longer appears to be traumatized. The people here are very nice and really love dogs. This is a great place to take my dog for grooming.

My dog has been going to Fur Friends for years and I've always had a great experience with their…read moregroomers. My dog is 9 years old and blind. Donna usually takes care of him but when she is unavailable I've had others bathe and/or groom him and each experience has been positive. Everyone there always makes sure he's comfortable and watched after and that means the world to me.

I bring my dogs here bi-weekly and they love it. I have a half English, half French bulldog and a…read morefull Frenchie. They always come back clean and soft, and stay smelling great for several days afterwards. Scenthound also has great monthly memberships which make them less expensive than any other groomer I've been to. Also, the people who work here are way, wayy nice and caring. They know my doggies by name and are always so happy to see them. When my dogs are with them, I know they are being loved and treated with care. Also, their appointment system keeps their service speedy and my dogs are never there for more than an hour.

Took our pit/lab mix here for their new client introductory offer. The front desk staff were so…read moresweet and loving with our big guy. They suggested products based on his breed and coat type. They did a great job caring for our guy. Would highly recommend.

Everything!!! The owner is nice and the price is very reasonable!!! The location is close to where…read morewe live!!!!

This is a great place for a drop in nail trim. No drop/off and pick up. Super easy and very well…read morepriced. Even the construction of HWY 5 won't keep me from patronizing these great ladies.

I rarely leave reviews, but people need to be aware of what they're walking into with 2nd Family…read moreDog. This has been one of the most frustrating companies I've ever had to deal with. Every single time I tried to schedule a groom or boarding, there were issues. What should have been a simple process turned into a drawn-out, frustrating experience with poor communication and no clear answers. To make things worse, after multiple attempts to get something scheduled, they claimed they "didn't like my tone" and refused to allow me to make a reservation at all. I've never experienced anything like that. Instead of trying to resolve the situation or help a customer, they chose to shut the door completely. Customer service is where they completely fall apart. Responses are slow, often rude or dismissive, and there's zero sense of urgency or accountability. It genuinely feels like they don't value their customers. At this point, it's hard to tell if they even care about having customers at all, let alone new ones. Do yourself a favor and avoid 2nd Family Dog at all costs. There are plenty of other businesses out there that will treat you with respect and actually make the process easy.

My dog had a good time. He told me so himself. Actually, I got to see him on camera as he ran and…read moreplayed are just chilled with the other dogs. They care about the animals. They are in charge of recommend highly. I