Have been bringing my best friend there since he was a puppy, for years now. The service they…read moreprovide is amazing. They treat my four legged kid with kindness and compassion. He is a senior now and not always willing to be cooperative but they are able to calm and soothe him to where he gets back and he is happy and energetic. The staff has always been superb and his cut is always the best ever. Thank you everyone for all that you do!

Had to start fresh on here because my old account has been deleted????…read more Anyway, this place was awesome! Took my German Shepherd and they made him look great while getting that underneath coat blown out. Highly recommend this place.

I'm new to McKinney and this was the first grooming place I brought my dog and I haven't gone…read moreelsewhere. Normally Kerry is the one who grooms my dog and she does an extremely excellent job! I always pay cash including tip and I'm always asked if I want a bandanna and cologne (free) for my pup. Yes, please! I'm a very pleased customer.

Extremely rude and disrespectful staff, particularly the owner (male), who yelled and spoke over me…read morefor the duration of our interaction.

WOW! what a fantastic business! Mikael, the owner, truly knows how to serve her customers (pets and…read moreowners)! During our move to McKinney, our fella Leo desperately needed a flea bath. It just happened to be during the weekend of the ice storm and she was unsure of if she would be able to open. She gave me her cell number and told me she would contact me early the day of to keep me posted. Sure enough, Mikael called that morning to inform me she would be opening as normal and would love to take care of Leo. In addition, she explained that she would have a "litter box" set up and some water for him to access while he was there. When I came to pick him up, Mikeal let me come back to see him while she gathered his things. She informed me that she also washed the bedding I had in his cage to prevent any fleas that may have fallen off. I ended up spending some time chatting with her and felt as if we were good friends by the time I left. I sure hope to not return due to fleas- but would absolutely recommend and feel comfortable bringing your furry friend to Ooh La La Pet Spa! What an exceptional example of customer service! Thank you, Mikael!

I don't like this place and it's mostly because of the lady at the front desk…read more We have used this place before and I had a similar experience. Our regular grooming place wasn't available and we really needed our dogs groomed. We made an appointment at 10:30 am. I dropped my 2 small dogs off and told them how I wanted them groomed. The lady at the front desk was okay but seemed like she was annoyed that I was taking up her time. I left to run some errands and wait for them to call and let me know they were ready. At 1pm I still hadn't heard anything so I called. I asked if they were close to being done because I had to go to work. She said "no one told me there was a time schedule with this grooming". Really? It's been almost 3 hours and my dogs were not finished. She then said she would try to get finished. I then said I will come by at 2:30 because I have to go to work. I came back at 2:30 (now 4 hours after I dropped them off) and picked them up. The front desk lady didn't say "sorry for the delay" or acknowledge that it took 4 hours. She is one of those people who really rub you the wrong way and don't seem to care about the customers. Also.... They didn't listen to how I wanted them groomed. Not a big deal, but they made the dogs head "poofy". I specifically said "no poof". I wanted an even, short cut for both dogs, but they didn't listen to me. Last thing.... They put the doggie neckerchiefs on too tight also, I had to cut them off when I got home. Again, it was mostly the lady at the front desk. Because of her, I won't come back.

Maddie is great! She does an excellent job cutting Ceasers hair! We are very pleased and have…read moreMaddie scheduled to cut Ceasers hair every month!

Our doggo loves Maddie! She is a wonderful groomer who clearly adores canine creatures and really…read moreworks at winning your pet's trust. She's good even with difficult dogs (this puppo was a rescue and can be skittish due to what we assume was poor treatment by previous owners) but Maddie rocked it. Five stars!

2022 update: I think it should be no surprise to the regular customers and the waitlist to get in…read morewith them, that they have gotten awards in the city of Mckinney for grooming. Parke and Ellison are true professionals, and take amazing care of animals. Get on their waiting list, he and the groomers he trains are going to care for your dog better than anyone else.

I loved my previous groomer but needed to find a new one closer to Prosper for my dog. I've taken…read moremy dog to Odom Grooming 4 times now and it's been a positive experience each time. The easiest way to make an appointment is by text, and they do curbside drop off and pick up. The actual facility is a shabby older house in an unpaved gravel parking lot, but they always do a great job and my dog seems to enjoy the experience.

We just moved to Addison and we're in need of loving groomer. Let me tell you Roger went above and…read morebeyond! From the start he took the time to meet the pups as it was their first time with them. He was constantly communicating and keeping me up to date on how they were doing. I felt great knowing that my pups were in great hands. I showed him some suggested ideas for their grooming and the cuts look absolutely adorable. Look forward to seeing him again in a few weeks.

The BEST experience ever! Roger from Lilo's Mobile Pet Spa…read morein Dallas is truly one of a kind. Saying he's amazing at what he does is an understatement. From the moment he arrived, it was clear how knowledgeable, compassionate, and dedicated he is--not just to grooming, but to making both you and your pet feel completely at ease. He took such great care of my cat, and the level of attention, patience, and love he showed was unmatched. Roger goes above and beyond--he even sends updates throughout the appointment, which gave me so much peace of mind. I've used other mobile grooming services before that charged twice as much and didn't come close to the thorough and thoughtful experience Roger provides. The difference is night and day. The outcome of my cat's grooming was absolutely perfect, and I couldn't be happier. Roger is hands down the best, and I can't recommend him highly enough. If you're looking for someone who truly cares about your pet and delivers exceptional service, look no further. Thank you, Roger!

Ziggy has been enjoying the services for three years. Cheyanne and team are amazing and always…read moreconsistent. Thank you guys. We love you.

Paid a lot of money for three little dogs to be groomed. Two of them had badly injured eyes…read moreafterward, one died, the other had his damaged eye removed. I did bring it to the owner's attention: "I trust my groomer." Not even any sympathy. So if you want to take your dog's eye out, these are the people to call. BTW, I did a google review (one star, accurate comment) but they removed it. I don't think they can remove this one.

The Paw Splash team must be protected at all costs It's like a group of preschool teachers (you…read moreknow the type) became dog groomers- and I mean that as the highest compliment. My 11-lb Goldendoodle and 110-lb Rottweiler both LOVE coming here. They accommodate all my crazy requests, including keeping my doodle's eyelashes long sometimes , and my girls leave clean, happy and spoiled. 110% worth it! I highly recommend the deshedding add-on. I vacuum daily, and for 2-3 weeks after my big gals "spa day"/full groom, I'm vacuuming about half the amount of hair.

Phenomenal service! So glad I found them because Kaitlyn did an amazing job on a rescue dog…read more(Golden/Great Pyr) that needed serious clean up. He was gorgeous afterwards, and loved all the people. Cannot recommend them enough!