This family-owned pet store is absolutely amazing! They went above and beyond when I brought in my…read morenew foster dog who needed a bath -- they even treated her to a bacon-flavored ice cream and helped me pick out the perfect collar and leash. Their kindness and support for fosters and rescues truly stand out. It's clear they care deeply about the animals and their community. I'll definitely be supporting them and recommending them to everyone I know!

We moved to Anna two years ago and been taking our dog for a self bath every other week since…read more Everyone is always kind, friendly and helpful. We have seen them expand into doggie daycare and so happy to see the growth but they have not changed their customer service. They have provided dog training referrals and just general kindness every time we come. Thank you for meeting our pet's needs here in Anna.

Mitch does a great job with our pups and it's always good to work them in in a timely manner.read more

Just had my two Aussies done by Mitch and I can't say enough good about the experience. Both my fur…read morebabies loved him and he did an awesome job on them. They smell amazing, their nails are perfect and they enjoyed the experience. He was on time for the appointment and his prices are reasonable. Will definitely be using him for all our grooming needs.

They are amazing and caring. I have 3 senior dogs that I take here exclusively. The dogs aren't…read moreanxious walking in at all!

You can book your appointment online or they do welcome walk-ins. Very friendly staff, I have taken…read moremy Dachshund puppy several times to get her nails grinded and they always do a great job.

I currently have two large rescue dogs (Malinois/Rottweiler mix, and a german shepherd/golden…read moreretriever mix that are both about 80# and who love to run and play. Just spent two weeks at Pet Paradise resort. I have used the resort in the past with other dogs and the care they received was very good.This visit the dogs shared a large suite with a private doggy door that allowed them to come in/go out at will. They played long and hard with each other, and also played with the other pups. I understand they had toys everywhere in their room and personal play yard to stay active. I have always appreciated that the facility is very clean and organized.They had nails and baths before being picked up this morning. Special kudos as this visit covered New Years Eve, and the staff reached out to me that morning to ask if there would be any concern about fireworks and if my pups would get nervous/would need calming medication. My dogs don't react to fireworks, so nothing was needed, but I was impressed that the staff reached out to check. Concern for my pets' welfare was genuine, and they were very responsive to my emails while traveling to update me on progress. This was the first "resort" stary for my newest rescue pup and I was concerned how he might react. No need to fear. Both pups give it 4 paws up as a great place to stay when their mom has to go out of town. Very grateful to Pet Paradise for playing and caring for my pups.

I love how they put the very expensive price at the very end of signing up. I filled out about 10…read morepages of information and it said almost $600 for five days. Ridiculous and a waste of my time. It would be nice if they listed the prices somewhere on their main page.

So glad to have found Staci!! She grooms my senior dog and does a wonderful job. Always on time and…read moreshe gets her done so quickly! Wouldn't use anyone else!

Staci is simply one of the best you can hire! She is professional, timely and clean. If you're…read morelooking for a mobile groomer, look no further!

Ziggy has been enjoying the services for three years. Cheyanne and team are amazing and always…read moreconsistent. Thank you guys. We love you.

Since there is no way to respond to today's comment by the owner, I'll try this. One dog (Buddy, a…read moreminiature poodle) had had issues with his eyes, well treated and not problematic. The other dog (Hadley, a Yorkie) had NO issues with his eyes. After the assault by your groomer, one of Buddy's eyes was collapsed, vet said due to trauma. Hadley soon exhibited trauma also (with a week or so, I didn't check him, as I didn't suspect anything), and his eye had to be removed, at a cost of almost $1,000. What you are doing is called "blaming the victim." We now clip them at home. Not an issue for Buddy any more, since he died. Thank you so much. LET THIS BE A LESSON FOR ANY READING THIS: JUST BECAUSE THEY CALL THEMSELVES THE BEST ANYTHING SAYS *NOTHING* ABOUT THE QUALITY OF THE WORK. Note there is no sympathy for my poor dogs, injured by the "groomer." It is not rocket science to avoid eyes with clippers. 2/3 of my dogs that she "groomed" wound up with serious eye injuries that could not be fixed.

Paw splash was easy to make an appt with. Their doggy salon is so cute and welcoming…read more They took good care of our Maltese and he looked handsome when we picked him up. Highly recommend them.

I took my 2 shih tzu's in today and had a fantastic experience. The entire staff was friendly and…read moreextremely patient with my skiddish pups. It's a family owned business and you can tell they care. Definitely going to return!

It was the first time I had ever been separated from my dog, and also his first time being away…read morefrom me, so I was pretty nervous. The team at Tailwaggers Country Inn went completely above and beyond to make sure he was happy and well cared for. It honestly felt like he had the most fun of his life while he was there. When my travel got delayed coming home, they were incredibly kind and even drove him back to my house and let him inside so he could be there waiting for me after my long trip. That meant so much to me. I 100% recommend Tailwaggers to anyone looking for a place that truly cares about your dog.

HORRIBLE! Do not trust Tailwaggers Country Inn to care for your pets! I boarded my cat from…read more9/26/25 to 10/4/25 and they nearly killed her due to neglect. My cat had to be immediately hospitalized after picking her up on 10/4/25 until 10/10/25 due to severe dehydration, loss of over 20% of her body weight and kidney failure (no history of kidney issues). The owner and staff are highly unprofessional and did not pay for any of my cat's medical bills, even though the manager said they would. The manager stated my cat was "locked up" the entire stay and said she was sorry. Tailwaggers falsely advertised that they have highly trained staffed, a "dietician" on staff and that a topical medication to my cat's ear would be applied. My cat suffered horribly. Steer clear from this place!

I rarely leave reviews, but people need to be aware of what they're walking into with 2nd Family…read moreDog. This has been one of the most frustrating companies I've ever had to deal with. Every single time I tried to schedule a groom or boarding, there were issues. What should have been a simple process turned into a drawn-out, frustrating experience with poor communication and no clear answers. To make things worse, after multiple attempts to get something scheduled, they claimed they "didn't like my tone" and refused to allow me to make a reservation at all. I've never experienced anything like that. Instead of trying to resolve the situation or help a customer, they chose to shut the door completely. Customer service is where they completely fall apart. Responses are slow, often rude or dismissive, and there's zero sense of urgency or accountability. It genuinely feels like they don't value their customers. At this point, it's hard to tell if they even care about having customers at all, let alone new ones. Do yourself a favor and avoid 2nd Family Dog at all costs. There are plenty of other businesses out there that will treat you with respect and actually make the process easy.

My dog had a good time. He told me so himself. Actually, I got to see him on camera as he ran and…read moreplayed are just chilled with the other dogs. They care about the animals. They are in charge of recommend highly. I

Horrible! Man answering phone was rude & argumentative. $50 for a small dog groom. Pet Paradise is…read more$35 and Tailwaggers is $45. Both are pleasantly respectful.