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    Scenthound McKinney

    5.0 (2 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 2 weeks ago

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    2 years ago

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    Ooh La La Pet Spa

    Ooh La La Pet Spa

    3.6
    (34 reviews)

    I don't like this place and it's mostly because of the lady at the front desk…read more We have used this place before and I had a similar experience. Our regular grooming place wasn't available and we really needed our dogs groomed. We made an appointment at 10:30 am. I dropped my 2 small dogs off and told them how I wanted them groomed. The lady at the front desk was okay but seemed like she was annoyed that I was taking up her time. I left to run some errands and wait for them to call and let me know they were ready. At 1pm I still hadn't heard anything so I called. I asked if they were close to being done because I had to go to work. She said "no one told me there was a time schedule with this grooming". Really? It's been almost 3 hours and my dogs were not finished. She then said she would try to get finished. I then said I will come by at 2:30 because I have to go to work. I came back at 2:30 (now 4 hours after I dropped them off) and picked them up. The front desk lady didn't say "sorry for the delay" or acknowledge that it took 4 hours. She is one of those people who really rub you the wrong way and don't seem to care about the customers. Also.... They didn't listen to how I wanted them groomed. Not a big deal, but they made the dogs head "poofy". I specifically said "no poof". I wanted an even, short cut for both dogs, but they didn't listen to me. Last thing.... They put the doggie neckerchiefs on too tight also, I had to cut them off when I got home. Again, it was mostly the lady at the front desk. Because of her, I won't come back.

    I have been using Oohlala Pet Spa for several years and have always been more than happy with the…read moreservice! Mikael is awesome! I call her the dog whisperer because my dogs absolutely love her. I can mention her name and they get so excited to go for baths and grooming. Her prices are more that competitive and her desire to create a loving and caring environment for each of my dogs is so comforting to me.

    Scenthound McKinney - groomer - Updated July 2026

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