I have taken my dog here to be groomed twice and both times I have been pleased. He seems to enjoy…read morethe place and is no longer appears to be traumatized. The people here are very nice and really love dogs. This is a great place to take my dog for grooming.

My dog has been going to Fur Friends for years and I've always had a great experience with their…read moregroomers. My dog is 9 years old and blind. Donna usually takes care of him but when she is unavailable I've had others bathe and/or groom him and each experience has been positive. Everyone there always makes sure he's comfortable and watched after and that means the world to me.

AMAZING!! Texted Maggie last minute and got an appointment for the very next morning. My dogs have…read morenever looked better and they truly took their time to get out all matting, dirt, etc. they were incredibly sweet to our pups and my dogs came back in looking better than ever. One of our dogs is part chow and it's not an easy cut so I was extra impressed when he came back looking so good! Love love love Glass Pas Mobile and will be booking again!

Maggie is a wonderful groomer! She is also very good to my dogs and cares for animals.read more

Had to start fresh on here because my old account has been deleted????…read more Anyway, this place was awesome! Took my German Shepherd and they made him look great while getting that underneath coat blown out. Highly recommend this place.

**WARNING!! READ THE MUTT PUDDLE POLICIES BEFORE GIVING THEM YOUR BUSINESS!!…read more As a new customer, I recieved that red carpet treatment that makes you think you've finally found "the place." FYI: Both the McKinney and Allen locations are represented by the same ownership and management team. My review is based on my firsthand experience as a customer. The lesson I learned this time is that the true character of a business isn't revealed when everything goes right. It's revealed when something goes wrong. A really bad grooming job grows back, and I could have easily laughed that off and moved on. RED FLAG #1 What I couldn't overlook was that my tiny 5lb Maltese had a puncture wound (the size of a pencil tip eraser) under her chin and a belly covered in abrasions (guessing from hot clippers). **They did not report it. RED FLAG #2 When I got home and discovered the injuries, I emailed TMP immediately. I expected: concern for her well-being and a sincere effort to make things right. Instead, I got a lengthy email about "miscommunication" regarding the grooming. I got an apology. What I didn't get was the one thing I was looking for: genuine human concern for my injured dog. RED FLAG #3 The solution was never complicated. A simple acknowledgment (regardless of how it happened). My tiny dog came home hurt and that mattered. A refund. This experience was extremely upsetting for my family, traumatic for our tiny Tina, and I worry about her demeanor when I take her to a new groomer. She's such a tiny baby and to minimalize our situation has been heartbreaking. RED FLAG #4 One of the most concerning things I discovered was The Mutt Puddle's liability policy. Their policy (search for it online and read it) states; that pet owners assume all responsibility when leaving their pets in the salon's care and that The Mutt Puddle and its staff will not be held responsible for injuries, deaths, medical bills, clipper burns, cuts, stress-related issues, or nearly any other problem that may arise during grooming. **This is why they didn't report the injuries, it didn't matter, their policy protects them regardless of what happened! Prospective customers should do their homework before choosing either salon. Do deep search and read their policies in full, employee ratings, the social media reports, reviews and responses from management. Grooming salon's in Texas do not require groomers to be licensed and this means liability, quality control and any kind of regulation is nonexistent! Before you take your baby to The Mutt Puddle.. decide whether their approach to customer service, accountability, and animal care aligns with your expectations and ethics. At the end of the day, we are trusting salons like this one with our beloved babies. Our pets rely entirely on us to protect them and on the professionals caring for them to uphold the trust placed in their hands. For all animal lovers, that trust is sacred. We've lost complete trust in The Mutt Puddle and will not go back. They have taught me the difference between customer service and reputation control. Good luck with that business model. .

My snickerdoodle (him) has been getting groomed here for the last year now and I love they way they…read moregreet and take care of my puppy.

We've been going to this location since we got him and we love Ms. Kim. She always does a good job,…read morebut this time he looks perfect! The staff is so friendly and always great him with snuggles.

Great pet store with many varieties of toys, tears and food. However bummed they stopped carrying…read morethe brand I used to purchase for my doggie, right when I was so close to getting a free bag too! Three stars rating is due to the uncleanliness in the bathing area. Disappointed to see the area dirty in between clients. Never used the self bathing services again.

Horrible horrible horrible. I adopted a kitten from them February 1, 2026. I specifically asked if…read morehe had been tested for FELV and Leukemia and was told YES. I needed to know this since I have a cat that is positive so I asked them mutilple times. Well, guess what THEY LIED and do not care. I have been thru Operation Kindness many times but not anymore. In addition, he had a tape worm.

We just had our first grooming session with Aliyah for my two corgis. She communicated well with me…read morebefore the appointment and made sure my anxious pup was comfortable. Both my dogs smell clean, feel soft, and look adorable! She did a great job trimming up my corgi's "booty fluff". The service was so easy! No getting them in the car, driving to a grooming place, or waiting around to pick them up. I will be using Primped Pooches again!

I've used Primped Pooches several times for our Husky and our German Shepherd mix. They've been…read moreright on time each time, so convenient and do an absolutely fabulous job! We will definitely continue with their services!

I am so happy with the groomer that has done my two dogs for grooming. She listens to what I want…read morethe cut to look like, and shows me before the final groom is done. They truly are the best and doesnt take all day to be groomed.

Destiny did an amazing job! This was my bernedoodles first real hair cut and it came out great!read more

2022 update: I think it should be no surprise to the regular customers and the waitlist to get in…read morewith them, that they have gotten awards in the city of Mckinney for grooming. Parke and Ellison are true professionals, and take amazing care of animals. Get on their waiting list, he and the groomers he trains are going to care for your dog better than anyone else.

I loved my previous groomer but needed to find a new one closer to Prosper for my dog. I've taken…read moremy dog to Odom Grooming 4 times now and it's been a positive experience each time. The easiest way to make an appointment is by text, and they do curbside drop off and pick up. The actual facility is a shabby older house in an unpaved gravel parking lot, but they always do a great job and my dog seems to enjoy the experience.