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    Scenthound

    5.0 (2 reviews)
    Closed 8:00 am - 6:00 pm

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    1 year ago

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    1 year ago

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    Mutt Puddle

    Mutt Puddle

    (81 reviews)

    Finding Mutt Puddles and Ragina 8 years ago has been a God sent. Our first visit, we were a…read more"walk-in" with me in tears from anxiety of a previous groomer. Ragina came from the back area providing empathy to calm me. She approached me with passion, explained the services needed and asked me to trust her. She assured me Honey will have the best care and I will love her grooming. Our HoneyBun became a weekly client at Mutt Puddles from that day and Regina became a special person to our family. Honey loves the beautiful compliments - aka attention from people petting her. When asked, we refer friends and strangers to ask for Ragina at Mutt Puddles not only to receive appropriate grooming services, but also because Ragina is so passionate about the wellbeing of your fur-family member.

    I went with my girlfriend to take her puppy for a grooming and a bath. She has a Yorkie about 5…read morepounds and she had been quoted $50. We came back at the appropriate time and her dog was a disgusting mess. They bathed her and sort of trimmed her around the face her hair and her ears are very uneven her face really doesn't even look like it's been done they didn't do the rest of her body except for around on her butt and then charged her $69!!! She asked for the manager or the owner and they said well she's not here and she said will you please call her and they said oh we don't have her phone number and she said well what am I supposed to do about my dog she looks terrible and they said well we sort of did what we could do What they were nasty towards her eye would never ever take my dog back here ever!! Moriah, I know you commented but why don't you try calling her she's called you at least six times she's called and left the messages in McKinney and in Allen but you won't bother to call her back!!!!

    Ooh La La Pet Spa - Apache

    Ooh La La Pet Spa

    (34 reviews)

    I have been using Oohlala Pet Spa for several years and have always been more than happy with the…read moreservice! Mikael is awesome! I call her the dog whisperer because my dogs absolutely love her. I can mention her name and they get so excited to go for baths and grooming. Her prices are more that competitive and her desire to create a loving and caring environment for each of my dogs is so comforting to me.

    I don't like this place and it's mostly because of the lady at the front desk…read more We have used this place before and I had a similar experience. Our regular grooming place wasn't available and we really needed our dogs groomed. We made an appointment at 10:30 am. I dropped my 2 small dogs off and told them how I wanted them groomed. The lady at the front desk was okay but seemed like she was annoyed that I was taking up her time. I left to run some errands and wait for them to call and let me know they were ready. At 1pm I still hadn't heard anything so I called. I asked if they were close to being done because I had to go to work. She said "no one told me there was a time schedule with this grooming". Really? It's been almost 3 hours and my dogs were not finished. She then said she would try to get finished. I then said I will come by at 2:30 because I have to go to work. I came back at 2:30 (now 4 hours after I dropped them off) and picked them up. The front desk lady didn't say "sorry for the delay" or acknowledge that it took 4 hours. She is one of those people who really rub you the wrong way and don't seem to care about the customers. Also.... They didn't listen to how I wanted them groomed. Not a big deal, but they made the dogs head "poofy". I specifically said "no poof". I wanted an even, short cut for both dogs, but they didn't listen to me. Last thing.... They put the doggie neckerchiefs on too tight also, I had to cut them off when I got home. Again, it was mostly the lady at the front desk. Because of her, I won't come back.

    Scenthound - groomer - Updated May 2026

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