Today was the first day that I used The Mutt Puddle and I was extremely pleased with everything…read morefrom their response time, able to get my Koda in, the front desk and how Mariah took care of my sweetie. She did such a wonderful job with bathing and cutting Koda. I was extremely pleased and will definitely be going back. PS. Koda is 11 and was not stressed at all and very comfortable while getting groomed.

**WARNING** READ MY REVIEW!!! I took my 5-pound Maltese to The Mutt Puddle for a grooming…read moreappointment. They couldn't follow a simple Maltese style, this wasn't our first grooming with them, I decided hair can grow out, no big deal. When we got home, I discovered a small puncture wound under her chin and abrasions across her belly. I immediately contacted David, the owner of Mutt Puddle, and expected a genuine concern for my dog and an effort to make things right. Instead, I received a lengthy email focused on a "miscommunication" regarding the grooming but no concern for my injured baby. Heartless attitude! I wasn't looking for a fight or making an unreasonable inquiry. To me, the solution was simple: acknowledge that my dog was injured, show some concern, and offer any kind of refund as a gesture of doing good business. This experience was extremely upsetting for our family. Our Maltese, Tina, is very tiny, well behaved, and very vulnerable. Now I worry how this experience wiill affect her with another groomer. Today I was notified that Mutt Puddle removed my Yelp review (prior to this one). I decided to re-write this, a lot less details, and take back my voice. This was a first hand experience, my dog, her injuries, my communication with the salon, and their response. I wasn't repeating something I heard from someone else. A negative review may be uncomfortable, but when something goes wrong, I believe a business should address the customer with a solution rather than work really hard at making the negative reviews disappear. My WARNING is simple: Before trusting this grooming salon with your dog, read their negative reviews everywhere you can. Positive reviews are easy to write, negative reviews tell you more about their business ethics. I learned the hard way that they hide behind policies created to protect them, including harm & death while in their care. Read their policies, then decide if something like this happens to you, would you be okay if they handled your situation like they did mine? Although all pet salons like Mutt Puddle are not regulated by the state of Texas nor require a license.. take the time to find a salon that does hire groomers who invest in their tools and earn certifications in their trade. Believe me, you'll notice the difference in attention to grooming details, passion, and customers service!

This is the ONLY place I will ever take my dog to! Jamie and her team are just fantastic ; I mean…read morelook at my baby smile! I am 100% comfortable leaving my baby with Curl and Pearl knowing that she is in a loving environment and will come home looking amazing! Added bonus to get photo shoot pictures after every cut! Highly recommend!

First time visiting this grooming business. I was referred by a neighbor and I am so glad that I…read morevisited. I have a beautiful Golden Doodle. It can take anywhere from 3 hours plus for him to be groomed. This business is based at the owners home. I love the set up. It makes it so easy to drop off my dog and very fast to pick up. Payments are done online and his groom just took an hour and a half. He came out looking beautiful and was very happy. Love Curl and Pearl!!

We love Megan! We've been using her services for ~3 years. She does a great job with our two dogs…read moreand is always super patient. She also gives a full report of how they did afterward! Megan is great about communicating if she'll be late, early, etc. Having her come to the house makes me feel so at ease compared with taking them to a groomer.

If I am only grading the grooming job - it would be a 4, however, I've never been treated so rudely…read moreby a groomer. After waiting 6 weeks for my appointment to come, they asked the week of my appointment if it could be moved up from 1p.m. to 8:30 a.m. - sure thing I just moved my day around. My pup and I were excited to meet our new groomer, sadly didn't feel our groomer was too thrilled to meet us. We greeted her at our front door, groomer made a face at my dog barking and her first words were, "what are we doing with this one"....not a single greeting or cared to ask my dog's name. The groomer continued being condescending, I had to stop her and tell her, "it seems like you are having a bad day and you don't have to groom my dog, we can cancel". She quickly changed her attitude. What a disappointing first experience! My dog was able to get groomed. The cut was actually great. Definitely higher end of price point for a 10lb Maltipoo - $170 with tip. If you choose to book them, don't expect Shannon to express any joy when coming to pick up your pup. First and last time using them.

Excellent care for our yorkies…read more Glad they don't have to sit in a cage and wait to get groomed. Just scheduled every 5 weeks.

Amazing! My Charlie is so soft, fluffy, and happy!! He smells so good too! Great job and I would…read morerecommend!!

They are absolutely amazing here! I have been taking my dogs and cats here for years. They are…read moreabsolutely amazing, caring loving they have boarded my animals cared for my animals for years. I will never take my dogs anywhere else.

I've been a faithful customer, but I am considering leaving. Extra charge for using a credit card,…read moreclosed on Monday, but they can't figure out how to state that on their website, asks for a tip for approximately 5 minutes of nail clip. They don't answer the phone; you must leave a message. This place was so helpful when we started going to them, but it seems to have changed management.

Natsumi has been grooming my Havanese for years now. Every time she looks beautiful when I pick…read moreher up. I love that she knows the temperament of the dogs and does her best to make sure that they will play well together. Thanks for taking care of Lily!!

Found Natsumi through Yelp reviews and I couldn't be happier. She is super sweet, gave him a great…read moregroom, and most importantly, earned my dog's trust. I will drive out of my way to bring my dog to her.

Highly recommend this business! It was a smooth experience booking to drop off to pickup. Lisa was…read moreable to accommodate me the day before and was very helpful and responsive. Pricing is reasonable - $40 for their Bath Brush and Nails package and my dog was medium sized. My pup smelled so good after! Will come again when she blows her coat!

I've been going to Lucky dog groomers for years. They had a ownership change a couple of years ago…read moreand lost the receptionist who we all really adored goodbye Miss Lisa. Over the last couple years. The service has gone downhill here. They are constantly getting new groomers and you don't have a consistent experience. At the time you get somebody who doesn't know what they're doing and the other half of the time it looks great but it's just not consistent. Now I went and visited with the owner there and got up charged for silly things that I've never been charged before before despite going there every month for probably five years. Myself and many other customers are looking for a new place to go. You probably should too.

My dog had a good time. He told me so himself. Actually, I got to see him on camera as he ran and…read moreplayed are just chilled with the other dogs. They care about the animals. They are in charge of recommend highly. I

I rarely leave reviews, but people need to be aware of what they're walking into with 2nd Family…read moreDog. This has been one of the most frustrating companies I've ever had to deal with. Every single time I tried to schedule a groom or boarding, there were issues. What should have been a simple process turned into a drawn-out, frustrating experience with poor communication and no clear answers. To make things worse, after multiple attempts to get something scheduled, they claimed they "didn't like my tone" and refused to allow me to make a reservation at all. I've never experienced anything like that. Instead of trying to resolve the situation or help a customer, they chose to shut the door completely. Customer service is where they completely fall apart. Responses are slow, often rude or dismissive, and there's zero sense of urgency or accountability. It genuinely feels like they don't value their customers. At this point, it's hard to tell if they even care about having customers at all, let alone new ones. Do yourself a favor and avoid 2nd Family Dog at all costs. There are plenty of other businesses out there that will treat you with respect and actually make the process easy.

Courtney did an excellent job grooming my puppy Olivia. I'm very happy with the service and the…read moreprice. I will bring my puppy back in the future. The service took 3 hrs, but I think it's because Olivia is a puppy and they may have been busy. Either way, as long as my dog looks good I'm happy.

I LOVE this place. I've took my dog (piggy) a couple times now and I am more impressed each time…read more employees are also very kind and sweet. piggy also leaves smelling so good for a LONG time. never switching places, thank you guys!

Amanda is the friendliest, most patient Groomer I have used in 18 years. She is very welcoming to…read moreme & my pet, she takes time to listen to what kind of cut I want every 3 months & explains any issues she had plus answers all of my concerns (ie: PET's sensitive nails). Eagle is the only pet shop I have used since I found them. Everyone there is awesome and today I met Leah (front desk). I can't say enough about Eagle Grooming & the way they care for animals. If you ever had a problem with them, take the time to see what they have to say about that issue & let them fix it. I guarantee even the owner will help you! Groomers work VERY HARD their money & they have BILLS TO PAY just like we PLEASE give them A BIG TIP TOO.

I brought in my yorkie mix in the other day. They did a great job! He looks so cute, and the front…read moredesk was very nice. They're the most affordable place around. I Will be coming back!