I used this company and apparently he doesn't like when someone has questions. After my cage was removed he blocked my number. I tried to call to tell him he didn't close all the holes he was contracted to close. Found out I was blocked. Unprofessional and a liar. I wish I could give a zero. read more

Billy was the service guy. He'll try to over sell you other services during his visit. But this is not the reason I left them 1 star feedback. After the service, I asked Billy 10 times in email and text for the receipt he promised me. Finally, I got it after I said I'll leave them negative feedback if I don't. It took me a month and half to get my receipt. After 5 months of the service, same honeybee came again. In the receipt as we agreed, I got 2 years warranty. So I emailed Billy to come to re-treat it. He replied my email in 5 minutes asking for original receipt and picture, fair enough, I emailed him same day. Then, I never heard back from Billy again after 4 repeat emails and not returning my phone calls neither. Not trustworthy. read more

This is a repost of my google review on the same business. Update: so far, I have not received any updates from the owner of the business Billy to fix the broken ceiling. The trash is still in front of my property. I see lots of great reviews here and also on Yelp. But my experience is drastically different and quite the opposite. I will give zero stars instead of one if given the choice by Google review Overall, it is an extremely bad experience. After the initial pest control, rat, The attic cleaning and insulation guys Billy sent and referred are jokes. They were extremely hanging over at the least if not on something illegal. They were 2 hours late for the scheduled time and went to sleep in their truck after 10 minutes inspecting the attic. Then an employee of Billy's broke my ceiling because he stepped on the drywall directly. I understand it happens sometimes. But Billy never followed up diligently to fix the problem. All he did was saying he will pay for the cost of repair which is not quite helpful and can not be trusted. Because his employee left the trash in front of my door last Friday. He said he will take care of it last Friday and then promised again for Monday, but it is Tuesday now and it is still here. Billy just wasted too much trust and goodwill and never delivered. read more

Pest Roper - the broken ceiling, and no updates from Billy, the owner of the business to fix it - Pest Control Near Me - Houston, Texas

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Having used Pest Roper four or five times, today is the second time they were a complete no-show. Call the office, no answer. This exact thing happened on my first appointment, over a year ago, but I gave them a chance to make it right. read more

Billy is great. We had signs of drywood temites...a VERY expensive proposal, but Billy came out and determined that tenting wouldn't be necessary and did a much less expensive solution. He was incredibly thorough and very professional. Great guy, great company. read more

Do not use Pest Roper. They sent a man over last week, and said I had bed bugs. And wanted to look at my back. Then asked me to remove my pants . I asked him to take photos. There are no bites. The company after him came and said that i had no bed bugs and he should of never done that.. They were going to call me back but never did that is why i am posting this read more

Nothing but praise! These guys showed up timely, did the work, were polite and respectful of our home! Setting an appointment was easy and the price was great too!! We have had them back several times now. read more

I have been using Pest Roper's services for over a year now and I will never be switching pest service companies! Let me begin by saying that nobody wants bugs in there home, let alone the thought of paying for a company to handle the situation! Having said that, I always follow the "one ounce of prevention is worth a pound of cure" saying and am beyond pleased with my decision to use Pest Roper when it comes to bugs. They are extremely professional and if you don't catch them on the phone, they will always get back to you by the end of that business day. Their services offered are so much more comprehensive and cost effective than any of the major services. They all know what they're doing and take a tremendous amount of pride in their work. They are extremely respectful of your home and property and always make sure to inquire about any pets before they begin their job! I found them on Thumbtack originally so for those of you who use the app, you can find plenty of great reviews there as well. I know how tough it can be for small businesses to get their names out so once again, many thanks to Sharon and Billy and the rest of the Pest Roper team! I'm so sick of bugs and so glad y'all are always happy to take care of any issues I have :) read more

I was provided pest control, termite and more. I researched the company and read the reviews. The job begin with raccoons in the attic and wasps. This project spanned to a longer journey than I expected, but I must say the service was excellent. The company is still working to complete the projects. While I was not prepared to conduct such an extensive process - it was needed for both houses. The customer service was impeccable. I will write another review when the projects are complete. Without reservation, I would highly recommend Pest Roper. This is an amazing company with professionals who "care" and should be considered first for any type of pest control and more! read more

Pest Roper - Just a couple of the critters that were in my attic! Thank you Pest Roper - Pest Control Near Me - Houston, Texas

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I found Pest Roper through Thumbtack and went with them based on two things: 1.) they were highly rated by many folks 2.) they immediately messaged me back and scheduled an appointment for an estimate the very next day. We had rats in our attic so time was of the essence. Billy let me know they weren't the lowest price in town, which is true --- it was an expensive job. However, he really knew his stuff and i felt like we were in good hands. In total he came out to our house about 4-5 times and each time they were right on time and completed the job 100%. read more

We found evidence of a rat in our living areas late one night and contacted Pest Roper early the next morning. They had a technician out to see us by noon that same day. We have not had any rodent activity since. The team was kind, courteous, efficient and professional. I would highly recommend their services to anyone in a similar situation. read more

We called Pest Roper after hearing noises in our attic. They were able to come and inspect our property the morning after we called them. They found that we had a rat infestation in our attic, and they promptly set down traps and and blocked the critters entry/exit points into our home. They were very thorough, and also diagnosed us with a termite infestation on a subsequent inspection. They are competent and on the ball! I referred Billy to a friend for roof rat exclusion but she went with another company that was half the price. So shop around and beware of him trying to sell you unnecessary services read more

We interviewed multiple companies to treat our termites. Pest Roper gave us the best price, using the best treatment method. Billy was incredibly professional and thorough. He answered all my questions and is a hard worker. I have and will continue to recommend them for pest control issues. read more

I stay in a ghetto apartment and had an slew of roaches that came and infiltrated my apartment upon move in. Billy was available the day of and assured me that within a month he'd reduce the roaches down by 80%... It's been a year and honestly I only bring him for my peace of mind for preventive measures. I never see any roaches anymore. He's more than reasonably cheap and is timely! read more

I just want to say I was very impressed with the level of professionalism of this company! When I called I spoke with Sharon in the the office and told her that we were hearing noises at night. She had Billy come out the next day, and he quickly identified we had a rat problem. He gave me a very reasonable quote. Since it was more than a couple of hundred dollars I had a couple other estimates. Pest Roper was the best price by far. When I called Sharon to schedule the service I was kind of panicking because my in-laws were coming for the holidays, and I did not want them know that we had rats. It's embarrassing. Billy put my mind at ease when he told me it's a very common issue and it's nothing that we did to cause it. He and his technician began filling up all of the entry points and set rat traps in the Attic. They came back the next day and removed 16 rats. Once all of the rats were gone they sanitize the Attic which gave me peace of mind , because my three-year-old has severe allergies. When it was all said and done we caught 24 rats. They even gave us a lifetime guarantee that no rodents would never be back. I am so happy I found this company and I would definitely recommend them to my friends family and Neighbors. read more