I called them earlier this week to show them my roof issues with piles of feces from a creature…read more Knowing I had no interest in handling it myself. I looked for a company to remove and treat the affected issues. I could see two areas when they came out they found one more. We assume it was raccoons not in the attic nor crawl space. First time having this issue but it's been resolved. I am a bit concerned since it rained last night post cleanup and treatment. I'm hopeful it solves the issue and I won't need to address again. There are no pictures post cleanup. I documented photos of what I saw to get an idea if I was calling the right company to handle.

Ruben and his team helped us with our mice issue. Ruben is very knowledgeable, honest and…read moreresponsive. Highly recommended!

Third time they have come to the rescue! Amazingly passionate and knowledgeable about any critter…read moreor pest issue.

I used this company 3-4 years ago to deal w a potential raccoon. To this day I am still finding…read moreissues with their shoddy work. This includes 1) pieces of metal and nails in my gutters 2) holes in my roof and flashing from when they nailed down the cage and didn't patch and I have had water leakage that in order to fix involved replacing some shingles and flashing. Additionally they never came around to treat the attic and to check the rat traps. The owner also wanted all payment up front and DID NOT come by to inspect any work. He sent two kids that were clearly not licensed or trained in anything related to this job. This was BY FAR the worst service I have had by any Houston company. Please stay far away from this company.

I wish I called them first. My issue was resolved promptly and the customer service continues to be…read moreexemplary.

We had squirrels in our attic and did not know it until the A/C was inspected. We got an…read moreimmediate return call and Urban Jungle came to our house, provided and plan, executed the plan, and we were impressed with his professionalism and courtesy. We give them a 10-10 being the best

Miguel and his team of technicians were very responsive and incredibly professional. Their work is…read morethorough and high quality. Highly recommend them!

I called your company thinking you were experts in ridding me of my rodent problem and our…read moreappointment was set for June 27, 2024.. Brian Williamson the sale rep told me that your company have the tools to eliminate my rodent problem. He quoted us $8,000.00 with $1,585.00 as a down payment & the rest would be financed. I called Brian letting him know that I now have the down payment. Instead of him returning to our home to collect the payment & have us sign the contract, he decided to forge both our signatures. Mind you, I gave him Karen Reese & he sign KRB and JB. Since June 27th, he is unreachable. Terminix technical came to seal the holes around the perimeter and the roof to prevent entry. Then came out again to lay a sticky trap in the attic, stove, pantry and garage. He have yet to seal the hole inside the house. After Hurricane Beryl, the sticky traps were empty. I asked if there's something much stronger than the sticky traps. He stated he will asked his supervisor. When the technician returned the second time, he place rat traps from Walmart on 7/19/24 and told me that his supervisor wouldn't approve of anything stronger due to the Humane Society, REALLY? Do those who are a part of the Humane Society cohabitate with mice, rats, & rodents? These things multiple worse than rabbits. Rodents are destructive and serve no purpose in one's home. Would you pay $1,585 down and finance $6,340.10 at 18% for a rodent epidemic inside your home. The technician laid down sticky traps which the rodents out smarted that and then they laid down five large wooden rat traps throughout the house and attic. Unfortunately, the rodents didn't take to the large wooden rat traps neither. Terminix, what are you going to do about the $8,000 problem? I will seek a lawyer of my choice to sue Terminx for the forging of our signatures and the outrages price to eliminate rodents that are still occupying our home. BEWARE, DON'T CALL TERMINIX FOR YOUR PEST CONTROL PROBLEM BECAUSE THEY ARE UNABLE TO DO SO! Terminix need to stick to Termites only!

First time using BUGCO and it was a great experience. Technician was prompt knowledgeable and…read morefriendly. He conducted a thorough examination of the property including the attic. My go to people from now on!

As the highest rated pest control business in the city, I had high expectations for their service…read morebased on their online reputation. Over the series of experiences I've had, it was strangely somewhere in the middle. The positive side was that they were incredibly responsive. The customer service is on point and the attitude of their management is definitely a class act. I have no doubt this is a major driver for their most positive reviews and deservedly so. The part where I struggle is the mixed experiences from the various technicians that had come to one of my properties that had an ant, cockroach, and spider problem. The initial $160 was a bit higher than I expected, but a small price that I was willing to pay to rid the property of creepy crawlers. Jason and Servando (sp) extremely brief in their initial run of the place. Even after their treatment, I still saw plenty of spider action where it was clear were not that thorough. After explaining my situation to their staff, they assigned the manager at the time, Daniel, to come back and apply treatment the way he intended. He went nuclear with a whole host of sprays and was extremely thorough both inside and out. His work made a world of difference and there was very little bug activity for close to a year. He was thorough in his explanaition and super transparent with his approach. If every experience was this thorough I think I'd be more receptive to future service. He has unfortunately left the company. Typically they recommend treatment 3 to 4 months. The subsequent visits after my initial concerns were not charged, which I'm thankful for but should not have taken that many times just to get the desired result. It was close to $250 for carpet ant treatment, which felt out of my budget but was assured that the chemicals would be different than the standard ones used for treatment. I was presented with a 30 and 60-day warranty which is fine but not something I elected to go for this past time around. While I'm sure they've done stellar work for other households and other properties, I do wish that I was able to experience the same magic on a consistent basis.

I had a very negative experience with Critter Control. I had to call another company to come in and…read moredo the job all over again. The 2nd company found MANY glaring holes that CC MISSED. I paid CC $6,000 to seal all around the house to no avail. When CC declared they could find nowhere bats were getting in, we still had bats flying around the living room at night. I would rate them 0 on quality and value and I would like my money back. I would never recommend them to anyone. If you look them up you will find MANY NEGATIVE REVIEWS.

I hired Critter Control to seal up my roof vents - for several thousand dollars. They claim they…read moresealed up all but one vent - the one that actually was letting animals in. Apparently, they needed a taller ladder. I scheduled two follow up appointments: they never showed up to the first one, and the second one they promised to come back again to fix it. I have called repeatedly since and they just dont return calls. The phone number is to a call center and the local manager just never calls back. Finally, I hired another company to do it - they did it in one day. I do NOT recommend Critter Control.

We are second timers with Omega. Three years ago Jeff and team were called out and they did an…read moreamazing job of ridding us with roof rat. So this time we knew exactly whom to call. We knew these rats had been in the garage because of them eating through the dog food bag. Then we realized they were inside eating from his food bowl. What a mess. We called Omega and Jeff. AME out with his team, found some new access points due to construction and now we are rat free again (and the dog is no longer a free feeder!). The first time we tried to fix on our own. The second time we just picked up the phone and in no time.....problem solved

It's awesome when you actually call a company and they give you helpful advice without charging…read moreyour pocketbook - now, I'm a guaranteed customer. Called about a darling little orphaned baby raccoon in our vent. After speaking with Chris, he explained he was about 4-5 days out on the schedule. I asked for advice on catching it and Chris was super informative. We caught the adorable raccoon and took him to the wildlife center on old katy road. Thank you Chris!!!!! I'll always call Him Omega first for our future needs. Plus, Chris gave me so much insight on how raccoons live, are pack animals, have very high IQs, and are very clean. :)

I had the pleasure of working with Wild Things for the second time, and I can't recommend him…read moreenough. The first time was for a copperhead and this time for birds. The birds were stuck on the side vent of the house, and within hours Chris showed up to do the work. He demonstrated genuine care for both my home and the baby birds. He removed the birds and released them to a secure area, and sealed potential entry points. I will definitely be using his services for any wildlife issues.

Wild Things LLC and Chris were awesome at helping us remove not 1 but 2 armadillos from our…read moreproperty. Fast, effective, and responsive. He stopped by 4-5 times to check on the traps, move the traps, and remove the creatures. Would use their services again in a heartbeat.

Liam came out to spray both my home and yard, and I was thoroughly impressed with his…read moreprofessionalism and friendly demeanor. He showed up on time and was very responsive. He was especially considerate with my two elderly dogs (and my squirrels that I adore lol), which I truly appreciated as I was concerned about their safety. He's clearly a dedicated, hard worker and a great asset to the company. He is the one that takes care of removing animals. I was happy to hear that they trap and relocate and take extra care not to leave helpless babies behind. The woman who answers the phone was kind and helpful as well. I'm very pleased with their service and highly recommend them.

Caraway Pest Control is awesome! Troy sealed my attic a couple of years ago due to rodents, and…read morehis son checked my attic last week due to a couple of dead rats in my pool. I was worried that the rats had somehow found their way back in, but Liam assured me that there had been no recent rodent activity. He and I both suspected that neighbors had put out rat poison, causing the dying rats to seek water. I would rather that they die in my pool or yard than in my attic or walls. I highly recommend Caraway Pest Control!

Michael was great! We had our first service and we were blown away with the excellent service he…read moreprovided! Michael was super professional, knowledgeable and helpful!

Wasted my time. Tried to upsell me, talking all around what we needed, put me on hold, only to come…read moreback and tell me they can't address and solve our wasp nest issue. So ridiculous!!! Don't seem knowledgeable. Avoid them unless you want to waste your time and listen to a yearly service sales pitch that is not what you need!!!!