My rep Alberto Quiroz did a thorough job of treating out home's interior for spiders & exterior for…read moreant bed build up. He also went the extra mile in such GREAT detail of explaining how the ant treatment works. He also discussed intricately about the chemical he was using inside of my home and how it was plant based and harmless to plants & etc. Alberto was one of the most detailed & passionate reps I ave done business with. This compliment is coming from a 20 year sales executive. Keep hiring & promoting passionate team leaders such as Alberto to keep Bulwark great!

May 11, 2026: I had to comeback to sing Antonio Owens' praises AGAIN! Today I did a call back for…read morethese unknown (to me) brown bugs. I showed him the video and he let me know they were termites Of course I freaked out but he was very patient with me and explained all my options. And due to my crazy state he even offered to come start my treatment the same day! Now THATS what I call customer service! If I could give 100 stars I would!

When i initially called Zena was very courteous and helpful understood and heard all my concers. I…read moreneeded to be re assured pest control was safe because I have small kids. Joshua was the technician who came out and was very professional and also listened to every question I had and answered everything so professional. I felt really assured.

Joshua at Berrett has been taking care of us for years. He is prompt, thorough, friendly and…read morepersonable. It is always a pleasure to see him. In addition, everyone else at Berrett has always been very helpful. If your call answered quickly, and excellent service, call Berrett.

Great service, efficient and helpful. Recommend for the greater Houston area. Fantastic!read more

Horrible customer service. You would think for someone that has been with them for several years…read morethat they would get it right by now. I would highly recommend staying away from this company because they tend to just show up on the day of your service on their convenience and never once have they been able to accommodate the timeframe that I was promised I just canceled my contract with them after being with us for several years and have been dealing with this issue every three months. There are much more dependable pest control companies in the Houston area. These people seriously need to get their act together.

I called them earlier this week to show them my roof issues with piles of feces from a creature…read more Knowing I had no interest in handling it myself. I looked for a company to remove and treat the affected issues. I could see two areas when they came out they found one more. We assume it was raccoons not in the attic nor crawl space. First time having this issue but it's been resolved. I am a bit concerned since it rained last night post cleanup and treatment. I'm hopeful it solves the issue and I won't need to address again. There are no pictures post cleanup. I documented photos of what I saw to get an idea if I was calling the right company to handle.

Ruben and his team helped us with our mice issue. Ruben is very knowledgeable, honest and…read moreresponsive. Highly recommended!

I had a very negative experience with Critter Control. I had to call another company to come in and…read moredo the job all over again. The 2nd company found MANY glaring holes that CC MISSED. I paid CC $6,000 to seal all around the house to no avail. When CC declared they could find nowhere bats were getting in, we still had bats flying around the living room at night. I would rate them 0 on quality and value and I would like my money back. I would never recommend them to anyone. If you look them up you will find MANY NEGATIVE REVIEWS.

I hired Critter Control to seal up my roof vents - for several thousand dollars. They claim they…read moresealed up all but one vent - the one that actually was letting animals in. Apparently, they needed a taller ladder. I scheduled two follow up appointments: they never showed up to the first one, and the second one they promised to come back again to fix it. I have called repeatedly since and they just dont return calls. The phone number is to a call center and the local manager just never calls back. Finally, I hired another company to do it - they did it in one day. I do NOT recommend Critter Control.

Nick provided excellent service and patiently answered all of my questions. I highly recommend this…read morecompany and this technician.

Patrick has been providing my HOA and PM jobs with excellent services for all types of…read moreexterminating projects.

I'm so glad I found H-Town Home Services. They have far exceeded my expectations of ridding our…read moreproperty of pests. We were overrun with roaches and in the past nine months since starting their service we are down by 98%. Earwigs, spiders, centipedes, silverfish all but gone from inside our home. We live in a very wooded area and I never thought it would be possible to be rid of all these. The mosquitoes have been a little more challenging, but H-Town is always responsive when I contact them. They keep at it until the job is done. I'd say our mosquito population is down by 85% because you can't control your neighbors yards. Every technician they have working for them are very polite clean-cut guys. One last note... all this improvement in pest control is from treatments done outside. While they will do the inside of your home, we've had this much success from only outside treatments. They are worth every penny! Don't hesitate. Give them a call.

Kudos to Connor. He did great job. Specifically, he identified issues, suggested a plan and…read moreimplemented it. Five stars!

Did a one time service for indoor and outdoor. Overall it was a good experience. Tech was quite…read moreprompt to arrive near the beginning of the window, Gave me a rundown of the process, and was able to answer my questions, and supply me with the information I was looking for. May even consider starting a routine service contract. Price is fair. Felt it was good bang for my bucks.

Great help, Came out and cleared the problem promptly. Good rates and customer experience.read more

Service is always on time and it lasts a long time. I can always count on Preventive Pest control.read more

Friendly and efficient. Would recommend him for future work. Did an excellent…read morejob.!!!!!!!!!!!!!!!!!!!

We were having issues with wasps getting into the house. They were able to come out the same day…read moreover the weekend. Eli was the specialist who came out and he did a very thorough job of treating the underside of the roof, the yard, as well as the chimney and attic. Would definitely use them again.

I don't typically post negative reviews, but I'm sharing this to document our experience and to…read morehelp other homeowners make an informed decision. We live in a home built in 2021 near active construction and developed a rodent issue in the attic. After initially managing it with traps, the problem escalated when I noticed a strong odor on Monday, 4/27. We found significant droppings and urine staining in the attic, so I requested multiple estimates. Pest exclusion quotes ranged from $900-$1,850, and duct/insulation remediation ranged from $4,800-$7,800. I found Total Pest Elimination based on strong online reviews from yelp. On Wednesday, 4/29, I contacted Juan (the owner) for a written estimate. He sent Elli to inspect the attic; he attempted to locate the source of the odor and set traps but could not find the dead animal. I repeatedly followed up for the written estimate, which was not provided until the next day. My husband and I hired the company because they offered a single-scope solution, provided the lowest quote, and indicated they could start quickly. The total estimate was $6,600, and Juan stated the work would take a couple of days. Communication and scheduling were inconsistent from the start. On Thursday there was no proactive update; when I called, Juan said they would begin Friday, 5/1 at 9:00 a.m., and offered to send Elli Thursday evening to set traps. Elli arrived with Andrew, brought odor eliminators, set traps, and again searched unsuccessfully for the dead rodent. They confirmed they would start work at 9:00 a.m. the next morning. On Friday, 5/1, no one arrived at 9:00 a.m. At 9:22 a.m. I texted Juan and was told Andrew was "around the corner." Andrew arrived around 9:48 a.m. without supplies or direction and remained in the attic until about 12:30 p.m., when Juan arrived for the first time with minimal equipment (a small shop vacuum, bags, and paper to protect the entryway). Juan then requested 50% payment to purchase supplies, which had not been discussed in advance. Elli arrived after 2:00 p.m.; with limited equipment, they located and removed the dead rodent and then left. I was told they would return Saturday at 9:00 a.m. to complete the job. By this point I had paid $3,500, and I was relieved the odor was improving after the rodent was removed. A larger crew arrived Saturday and began removal work with two shop vacs, but the job was not completed. I was later told Sunday would not work, and that they would return Monday at 9:00 a.m. and finish by Tuesday at the latest. Late Sunday night (11:35 p.m.), Juan texted that he was trying to locate a machine to rent and would update me in the morning. As of Tuesday, the work still was not finished, and the team left approximately 10 large bags of old insulation at the curb despite my request to move them (my garage has been unusable throughout this process). It is now Wednesday; I have had to cancel appointments and stay home, which has disrupted my job search and daily schedule. I also want to clarify what was represented as included in the scope of work: closing all exclusions, setting traps, and returning weekly (four weeks) to remove any rodents caught. I was also told they could remove and replace all contaminated insulation and, once removed, sanitize the attic floor. That capability was not there. Juan arrived with only a small shop vacuum and suggested the crew shovel insulation out. He hired contract workers who said the proper machine and appropriate PPE were required, and there was no plan or containment (plastic sheeting), even though our attic access is inside the house--not in the garage--so containment is essential. The insulation "upgrade" conversation was also misleading: I was told I would need to pay an additional $1,500 to upgrade to fiberglass, but the insulation already in my attic was fiberglass (R-38). I asked for the same R-value to be replaced, but what was brought was the cheapest material available and did not match what we agreed to. As of May 7, I am out $3,500 and left with a major mess: dust throughout my house and garage, and my garage is still unusable. The workers who were in my home worked hard over the week, but they lacked leadership, proper supplies, and clear direction. I terminated Total Pest Elimination on May 6 and now must hire someone else to clean up and complete the attic work. Juan may do well with basic pest trapping but based on my experience I would be extremely cautious about hiring this company for exclusion or insulation/remediation work.